Clayton Hotel Bristol City

Hotels
Clayton
8.7 (17711 reviews)
Broad Street , Bristol , gb

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Dusty bathroom floor
Inconsistent breakfast quality

Categories

Cleanliness
8.16
Rooms were very clean, but there were some mentions of a dusty bathroom floor.
Service
9.13
Staff were fabulous and provided great service during meals, contributing positively to the experience.
Location
9.17
The hotel is very centrally located and close to major attractions.
Room Quality
8.62
Rooms are spacious and comfortable, general sentiment was positive.
Amenities
8.65
Facilities mentioned are excellent with ample socket availability in rooms.
Value for Money
9.11
Guests found the price reasonable for the quality and facilities provided.
Food and Beverage
8.16
Breakfast was good on most occasions, though some improvements were suggested.
Overall Experience
8.63
Overall a pleasant experience with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:24

Property Description

Convenient Location
Ideally situated in Bristol, Clayton Hotel Bristol City is a 4-star property located less than 1 km from Cabot Circus. Bristol Cathedral and Bristol Temple Meads Station are also within easy reach.

Modern Amenities
The hotel offers air-conditioned rooms with flat-screen TVs, free WiFi, and room service. Guests can enjoy a workout at the fitness centre or unwind in the bar.

Delicious Dining Options
Start your day with a variety of breakfast options, including buffet and Full English/Irish. The on-site restaurant serves delectable meals, while the 24-hour front desk ensures your needs are met promptly.

Book your stay at Clayton Hotel Bristol City for a memorable experience in Bristol.

Important information:

For Groups of more than 8 people terms and conditions apply.

Please note that when booking an advance purchase prepaid rate, a secure one-time payment link will be sent through the messaging portal.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 17711 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 9.11
Food and Beverage: 8.16
Overall Experience: 8.63
S
Sinead couple gb
10
2026-07-18 via Nuitee
A
Anne family_with_children gb
9
Our room was very spacious, beds comfy and bathroom was excellent. Hotel was in a great location and
2026-07-18 via Nuitee
V
Veronica solo_traveller gb
10
Pros:

Lovely room, spacious, clean and very comfortable bed. Quiet and good air conditioning. Super location.

2026-07-18 via Nuitee
E
Edward family_with_children gb
8
A fantastic hotel in a wonderful city.
Pros:

The breakfast was fantastic with good gluten free options. The dining area was large and the staff were helpful

Cons:

I struggled with the elevators. Nobody told me that you were supposed to hold your key next to a sensor so I believed that the elevator was stuck. Also, our keys were disabled prematurely, at least one hour before we were due to check out, so we could not use the elevators or open the doors.

2026-07-18 via Nuitee
C
Claudia solo_traveller cl
10
2026-07-18 via Nuitee
J
Justine extended_group gb
1
Poor and disrespectful service with NO follow up
Pros:

Location great, comfortable rooms

Cons:

There was a mix up with the checkout times, I had a call to say they were going to pack our rooms up before we could get back to the hotel. I asked what the extra cost would be to leave our things £80 so I agreed to pay it. When we got back to the hotel they had put our things into plastic bags and left them at reception. We had valuable items that ended up being scratched and damaged and we were treated like we hadn’t paid the £301 bill on the previous evening. The manager said he would launch an investigation to see why the message to leave our belongings in the room wasn’t passed on but I’ve heard nothing from the hotel. Poor, disrespectful service

2026-07-18 via Nuitee
C
Christine solo_traveller de
10
Pros:

Großes Zimmer und schönes Bad.
Klimaanlage.
Mitten in der Altstadt in einer für den Verkehr gesperrten Straße.

Cons:

Alles gut!

2026-07-18 via Nuitee
D
Donald couple gb
10
I had a lovely stay in the property
Pros:

A lovely property like the way they changed their Victoria look to the new look lovely

Cons:

Property was good with a new build

2026-07-18 via Nuitee
R
René solo_traveller ch
9
2026-07-18 via Nuitee
D
David couple fr
8
Pros:

La localisation
L’excellent petit déjeuner

2026-07-18 via Nuitee
P
Pcdrops family_with_children gb
10
Would return!
Pros:

Incredibly comfy beds, rooms immaculate. Breakfast delicious.

Cons:

We requested twin rooms but were unfortunately given 2 doubles which made our stay a little awkward.

2026-07-18 via Nuitee
E
Eileen solo_traveller gb
7
Pros:

Reception staff .

Cons:

Very small bedroom. No dressing table. Mirror behind door. Only one chair. Carpet and bathroom flooring not clean.

2026-07-17 via Nuitee
M
Maggie couple gb
10
2026-07-17 via Nuitee
I
ivers solo_traveller gb
9
Pros:

Great location. Breakfast was excellent value.
Nice & clean.

2026-07-17 via Nuitee
N
Noèlia family_with_children es
9
2026-07-17 via Nuitee
G
Geraldine couple gb
10
Very much enjoyed our stay and will definitely stay here again
Pros:

The location is very central, the market just round the corner. Eating places and pubs all within a short walking distance. We have stayed here before and definitely will again. The breakfast was delicious and a huge variety to choose from. The staff all very welcoming and friendly. The rooms are a great size with a great sized bathroom too.

2026-07-17 via Nuitee
M
Maheen couple bh
8
A nice stay in Bristol
Pros:

الايجابيات : الموقع في وسط البلد اغلب المطاعم والتمشيات قريبه مسافه مشي
وجود الماء البارد المجاني في اللوبي وفي الغرفه كل يوم توفير زجاجتين ماء
الموظفين بشوشين وطيبين ومتعاونين
الفطور جيد لكنه غير متجدد ممكن تطلب بيض مقلي . فيه خيارات حاره

Pros:

* The location is in the city center, with most restaurants and attractions within walking distance.
* Complimentary cold drinking water was available in the lobby, and the room was replenished daily with two bottles of water.
* The staff were friendly, welcoming, and very helpful.
* The breakfast was good, although the menu didn’t change from day to day. You could also order freshly fried eggs, and there were several hot food options available.

Cons:

السلبيات :
مدخل الفندق فيه تقريبا 6 درجات وبعدها 6 درجات فلو عندك شناط كثير بتبلش . محد يساعدك تشيلهم لين غرفتك
الغرفه مافيها ثلاجه ولكن كان يوجد ماكينه للثلج في طابقنا (6)
المكيف يسكر كل فتره ولازم تقوم تشغله (مزعج انك تصحى حران وتقوم تشغل
المكيف لانه تسكر )

The hotel entrance has about 6 steps, followed by another 6 steps. If you have a lot of luggage, it can be difficult. There was no one to help carry our bags to the room.
* The room didn’t have a refrigerator, but there was an ice machine on our floor (6th floor).
* The air conditioner would turn off periodically, so you had to get up and switch it back on. It was annoying to wake up feeling hot and have to turn the AC on again because it had shut off.

2026-07-17 via Nuitee
J
Jugurtha couple fr
8
2026-07-17 via Nuitee
L
L family_with_children mu
7
2026-07-17 via Nuitee
S
Stephen couple gb
6
Not value for money
Pros:

Central location. Room was clean

Cons:

Rude staff at reception, I felt as though that due to booking through booking.com I was given a tiny room which was going through a maze to find.

2026-07-16 via Nuitee