Fives Hotel Johor Bahru City Centre

Hotels
7.9 (4489 reviews)
45 Jalan Wong Ah Fook , Johor Bahru , my

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Small rooms
Limited breakfast options
No mini fridge in room

Categories

Cleanliness
8.06
Multiple reviews praised the cleanliness of the rooms and the hotel overall.
Service
8.53
Guests appreciated the friendly and helpful staff.
Location
9.07
The hotel is well-located, near the city and major transportation hubs.
Room Quality
7.02
Rooms were reported to be small and some issues with amenities were mentioned.
Amenities
7.55
Limited amenities, such as no mini fridge, were noted, but basic necessities were available.
Value for Money
8.01
Some guests found it to offer good value but noted room quality could improve.
Food and Beverage
7.06
Breakfast options were considered limited with suggestions for improvement.
Overall Experience
7.93
Despite some cons, many guests had a pleasant stay considering the value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:34

Property Description

Convenient Location:
Located in Johor Bahru, just 11 km away from Singapore Zoo, Fives Hotel Johor Bahru City Centre offers easy access to popular attractions.

Comfortable Amenities:
Enjoy air-conditioned rooms with a private bathroom, free WiFi, a fitness centre, and free private parking at our 3-star hotel.

Friendly Staff:
Our multilingual 24-hour front desk staff are available to assist you in English and Malay, ensuring a pleasant and stress-free stay.

To experience comfort and convenience at Fives Hotel Johor Bahru City Centre, book your stay now for an unforgettable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.9
Based on 4489 reviews
Cleanliness: 8.06
Service: 8.53
Location: 9.07
Room Quality: 7.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.93
S
Siti Zalikha Binte solo_traveller sg
10
2026-02-14 via Nuitee
E
Eric Chia family_with_children sg
7
Pros:

Good location, easy access, comfortable. Didn't try breakfast. Lots of food facilities nearby.

Cons:

Bathroom had no soap at the washing sink. Had to enter the shower just to get soap. Shower area too open making whole bathroom floor wet after a shower. Price of room keeps going up. Soon I may just go to another hotel.

2026-02-14 via Nuitee
A
Alif family_with_children my
9
2026-02-11 via Nuitee
L
Lorraine couple sg
10
Pros:

Given the rate for the location, the cleanliness and quality of bed + pillows made the whole stay comfortable. We could also find supper easily from Mynews downstairs and have a drink next door!

2026-02-09 via Nuitee
L
Lya S family_with_children sg
8
Clean, comfortable & convenient 👍🏻
Pros:

A pleasant, affordable hotel near malls, Immigration and nice eating spots (from casual local to higher-end). Staff was lovely and helpful! The room was pretty good-sized, and Mum and I slept well.

Cons:

The bathroom, though clean, was quite simple. Would have appreciated hand soap and more toilet paper 😁

2026-02-09 via Nuitee
S
Shirley Cheuk Yee couple sg
7
2026-01-31 via Nuitee
J
Joseph solo_traveller sg
8
2026-01-31 via Nuitee
F
Farridunnisa family_with_children sg
7
Too simple room.
Pros:

I like the location. Is very convenient for shopping and food.

Cons:

The room did not have refrigerator, no cupboard , the hanging rod is too high. The hook in the toilet is also too high for me

2026-01-31 via Nuitee
W
Wong solo_traveller my
7
Overall it was a nice and comfy stay.
Pros:

Its clean and looks new

Cons:

The carpark driveway, it was quite dangerous when going up or down because of the blind spot.

2026-01-31 via Nuitee
A
Angeline couple sg
9
Overall, am satisfied. Will stay again.
Pros:

Location was just opp Komtar. Value for money. Staff was polite, we could store our luggage there. Room was clean. They gave two pillows and bed was comfortable. Had a good sleep.

Cons:

Room was slightly too small, will be good to have a fridge, more areas to hang clothes and shampoo and soap had to pump very hard to get small quantities.

2026-01-31 via Nuitee
S
Sun Hoo couple sg
7
Pros:

Great Location, Value & Service

2026-01-30 via Nuitee
Z
Zulkurnain family_with_children my
8
Good value and honest hotel
Pros:

Good location and friendly staff

Cons:

Very poor wifi

2026-01-29 via Nuitee
S
SULAIMAN solo_traveller my
8
comfort
Pros:

none

Cons:

none

2026-01-28 via Nuitee
S
Suzana couple my
8
2026-01-26 via Nuitee
A
Alex couple sg
6
A bit disappointed !
Pros:

I liked the location & the Deluxe King Suite room I booked was a good size.

Cons:

When I checked-in there was a sign that said there will be renovation/construction noise during my stay between 1200-1700 (12pm-5pm). This was Friday afternoon (23rd) & I only planned to stay a night so the noise issue wasn't a concern as I would be out most of the afternoon & will likely check-out before 1200 (12pm).
The next morning the noise issue started at about 0930 (9:30am) when we were still sleeping ! There was occasionally very loud drilling happening which woke everyone up. It was impossible to sleep once the noise started, I gave my feedback to the front desk during check-out & was only offered a "sorry" !!!

2026-01-26 via Nuitee
T
Tay family_with_children sg
8
Pros:

The location closed to Komtar, City Square Mall and free parking.

Cons:

Could have provided 2 rolls of toilet paper for Family room and hand towels as handsoap

2026-01-25 via Nuitee
N
Noridayu couple sg
8
Overall, it was a pleasant stay. Nice view of CIQ, very quiet cosy rooms. Prolly should consider a mini fridge. It will
Pros:

Its near CIQ very convenient to walk arnd...

Cons:

Theres no mini fridge in deluxe room, inconvenient to store chilled items.

2026-01-25 via Nuitee
R
Raman family_with_children sg
10
2026-01-24 via Nuitee
K
Kamsir family_with_children sg
8
Pros:

Good budget hotel and centrally located in JB town.

Cons:

Nothing.

2026-01-22 via Nuitee
R
Rafiuddin couple bn
8
2026-01-20 via Nuitee