Holiday Inn Express & Suites McCalla - Birmingham West by IHG

Hotels
•
IHG
9.7 (107 reviews)
4703 BELL HILL ROAD, Bessemer, Alabama, 35022 , Bessemer , US
1-2055840857

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Facilities

Elevator
Free breakfast
Smoke-free property
Wheelchair accessible parking
Free self parking
Free buffet breakfast
Housekeeping on request
Wheelchair-accessible van parking
Free breakfast
Free WiFi
See all facilities

Review Highlights

Pros:
Very clean/new property
Friendly, accommodating staff (named staff praised)
Great complimentary breakfast
Comfortable beds/rooms
Convenient location and quiet
Ample parking
Cons:
Occasional cleanliness lapses (hair in tub, some carpet dinginess)
Only one in-room coffee pod provided for some bookings
No guest freezer; limited trash/recycling in breakfast area
Nearby road construction noise reported by one guest

Categories

Cleanliness
9.3
Generally praised as very clean and like-new; isolated issues reported (a hair in the tub, one commenter noted slightly dirty carpet) suggesting high but not perfect housekeeping.
Service
10
Multiple guests repeatedly called out friendly, helpful staff (named employees: Maggie, Amanda) and accommodating front-desk service—consistently excellent.
Location
9.6
Convenient location near restaurants, shopping, and local spots; guests described it as quiet and handy for events and visits.
Room Quality
9.8
Rooms described as new, modern, very clean and comfortable (comfortable beds, well-appointed); overall very favorable room impressions.
Amenities
9.4
Strong complimentary breakfast, good coffee machine and ample parking; a few amenity gaps noted (no freezer for guest items, limited coffee pods in-room, lack of small-item trash/recycle at breakfast).
Value for Money
9.9
Most guests felt satisfied with the stay and considered it good value for a new, clean property; a small number wished rates were lower during peak/event periods.
Food and Beverage
9.7
Breakfast repeatedly praised (good selection and quality) and the coffee/coffee machine received strong positive mentions, though a few guests noted only one in-room coffee pod provided.
Overall Experience
9.9
Consistently very positive stays reported—many 'wonderful' and 'best hotel' comments and repeat guests indicate an excellent overall guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Outdoor Pool and Complimentary Breakfast - Dive into relaxation at the outdoor pool or kickstart your day with a delicious complimentary continental breakfast served daily.

Featured Amenities - Enjoy the convenience of a 24-hour front desk, an elevator, and free self-parking onsite for a stress-free stay.

Convenient Location - Explore nearby attractions like Bent Brook Golf Course and Bessemer Civic Center, just a short drive away from the hotel.

Book your stay at Holiday Inn Express & Suites McCalla - Birmingham West, an IHG Hotel, for a perfect blend of comfort and convenience.

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9.7
Based on 107 reviews
Cleanliness: 9.3
Service: 10
Location: 9.6
Room Quality: 9.8
Amenities: 9.4
Value for Money: 9.9
Food and Beverage: 9.7
Overall Experience: 9.9
J
Jan
10
Pros:

Great place

2025-06-08 • via Nuitee
V
Verified traveler
8
Pros:

This HI Express is laid out strangely in the food area- oatmeal toppings are on the other side of the counter making the cutler between the toppings. No recycle or trash can in breakfast area for small items that are messy. Signage not clear for milk, and toaster is opposite from breads.

Bed very comfortable. Carpet a little dirty in room - no fault of housekeeping daily person who vacuums- but needed deep cleaning.

Staff is very friendly and accommodating- especially Maggie! She was patient with our Qurans really tried to help me sign into the IHG app.

Overall very nice stay - just wish the rate was lower. It was very Josh because of IA graduation.

2025-05-04 • via Nuitee
S
sad
10
Pros:

Great customer service.

2025-04-18 • via Nuitee
A
Angelia
10
Pros:

Everything very clean and staff was friendly. The coffee machine is just fabulous along way the complimentary breakfast!

2025-04-14 • via Nuitee
T
Trevor W
10
Pros:

Staff is very professional.

2025-04-12 • via Nuitee
A
Adrienne
8
Give us some freaking coffee…
Pros:

Nice hotel, but this is our third stay and the property consistently only offers 1 coffee pod in a room booked for 2 people. Doesn’t make for a pleasant morning.

2025-03-28 • via Nuitee
V
Verified traveler
10
Pros:

Had an amazing time here went to get away and have some peace and quiet.

2025-03-16 • via Nuitee
R
RITA • family
10
Pros:

Nice and clean hotel. We will consider staying here again in future.

2025-03-10 • via Nuitee
R
Ronnie
10
Pros:

Everything was wonderful

2025-03-01 • via Nuitee
A
Ashley • family
10
Pros:

Great quiet hotel with location convenient to local spots.

2025-02-16 • via Nuitee
K
Kristy • family
10
Pros:

The lady who checked us in was very friendly. Very clean room. We had a nice stay.

2025-02-10 • via Nuitee
R
RICHARD
10
Pros:

Clean, modern, awesome breakfast!

2025-02-09 • via Nuitee
M
Mary • partner
10
Pros:

I and my husband celebrated his birthday this weekend....my treat. But, we both were pleased with this hotel. The place was clean at all times. All staff were amazing! The room was great! I did find a hair in the tub, so i will suggest that housekeeping wear hairnets. We love that they lock the doors at a certain time at night for safety of employees and guests. This hotel is strict about no smoking, and i love that too. Hubby and i enjoyed everything about this hotel. Also, i went home to get my ice cream but did not realize no freezer. Lady at front desk said sure bring it here. They kept it for me very neatly. Keep up the great work

2025-02-03 • via Nuitee
N
NADINE
10
Pros:

Wide spaces in the parking lot

2025-02-03 • via Nuitee
A
Andrew • partner
10
Pros:

Very pleasant stay. The facilities were up to date and the room was comfortable. The staff was very pleasing to communicate with. Overall, the stay was very nice!

2025-01-03 • via Nuitee
J
Jennifer
10
Pros:

Very comfortable stay

2024-12-14 • via Nuitee
L
Linda • family
10
Pros:

Very nice

2024-12-11 • via Nuitee
D
Dorothy
10
Pros:





Very clean hotel

2024-12-08 • via Nuitee
S
Steven • family
10
Pros:

Great customer service and very clean

2024-12-07 • via Nuitee
J
Juri
8
Pros:

Breakfast was good. New road construction next to the hotel = noisy.

2024-12-02 • via Nuitee