Holiday Inn Express & Suites McCalla - Birmingham West by IHG

Hotels
•
IHG
9.6 (107 reviews)
4703 BELL HILL ROAD, Bessemer, Alabama, 35022 , Bessemer , US
1-2055840857

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Elevator
Free breakfast
Smoke-free property
Wheelchair accessible parking
Free self parking
Free buffet breakfast
Housekeeping on request
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 23:47

Property Description

Outdoor Pool and Complimentary Breakfast - Dive into relaxation at the outdoor pool or kickstart your day with a delicious complimentary continental breakfast served daily.

Featured Amenities - Enjoy the convenience of a 24-hour front desk, an elevator, and free self-parking onsite for a stress-free stay.

Convenient Location - Explore nearby attractions like Bent Brook Golf Course and Bessemer Civic Center, just a short drive away from the hotel.

Book your stay at Holiday Inn Express & Suites McCalla - Birmingham West, an IHG Hotel, for a perfect blend of comfort and convenience.

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9.6
Based on 107 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
J
Jan
10
Pros:

Great place

2025-06-08 • via Nuitee
V
Verified traveler
8
Pros:

This HI Express is laid out strangely in the food area- oatmeal toppings are on the other side of the counter making the cutler between the toppings. No recycle or trash can in breakfast area for small items that are messy. Signage not clear for milk, and toaster is opposite from breads.

Bed very comfortable. Carpet a little dirty in room - no fault of housekeeping daily person who vacuums- but needed deep cleaning.

Staff is very friendly and accommodating- especially Maggie! She was patient with our Qurans really tried to help me sign into the IHG app.

Overall very nice stay - just wish the rate was lower. It was very Josh because of IA graduation.

2025-05-04 • via Nuitee
S
sad
10
Pros:

Great customer service.

2025-04-18 • via Nuitee
A
Angelia
10
Pros:

Everything very clean and staff was friendly. The coffee machine is just fabulous along way the complimentary breakfast!

2025-04-14 • via Nuitee
T
Trevor W
10
Pros:

Staff is very professional.

2025-04-12 • via Nuitee
A
Adrienne
8
Give us some freaking coffee…
Pros:

Nice hotel, but this is our third stay and the property consistently only offers 1 coffee pod in a room booked for 2 people. Doesn’t make for a pleasant morning.

2025-03-28 • via Nuitee
V
Verified traveler
10
Pros:

Had an amazing time here went to get away and have some peace and quiet.

2025-03-16 • via Nuitee
R
RITA • family
10
Pros:

Nice and clean hotel. We will consider staying here again in future.

2025-03-10 • via Nuitee
R
Ronnie
10
Pros:

Everything was wonderful

2025-03-01 • via Nuitee
A
Ashley • family
10
Pros:

Great quiet hotel with location convenient to local spots.

2025-02-16 • via Nuitee
K
Kristy • family
10
Pros:

The lady who checked us in was very friendly. Very clean room. We had a nice stay.

2025-02-10 • via Nuitee
R
RICHARD
10
Pros:

Clean, modern, awesome breakfast!

2025-02-09 • via Nuitee
M
Mary • partner
10
Pros:

I and my husband celebrated his birthday this weekend....my treat. But, we both were pleased with this hotel. The place was clean at all times. All staff were amazing! The room was great! I did find a hair in the tub, so i will suggest that housekeeping wear hairnets. We love that they lock the doors at a certain time at night for safety of employees and guests. This hotel is strict about no smoking, and i love that too. Hubby and i enjoyed everything about this hotel. Also, i went home to get my ice cream but did not realize no freezer. Lady at front desk said sure bring it here. They kept it for me very neatly. Keep up the great work

2025-02-03 • via Nuitee
N
NADINE
10
Pros:

Wide spaces in the parking lot

2025-02-03 • via Nuitee
A
Andrew • partner
10
Pros:

Very pleasant stay. The facilities were up to date and the room was comfortable. The staff was very pleasing to communicate with. Overall, the stay was very nice!

2025-01-03 • via Nuitee
J
Jennifer
10
Pros:

Very comfortable stay

2024-12-14 • via Nuitee
L
Linda • family
10
Pros:

Very nice

2024-12-11 • via Nuitee
D
Dorothy
10
Pros:





Very clean hotel

2024-12-08 • via Nuitee
S
Steven • family
10
Pros:

Great customer service and very clean

2024-12-07 • via Nuitee
J
Juri
8
Pros:

Breakfast was good. New road construction next to the hotel = noisy.

2024-12-02 • via Nuitee