MainStay Suites Lebanon - Nashville Area

Hotels
•
Main Stay Suites
7.7 (82 reviews)
150 S Eastgate Court , Lebanon , US

Free
Children allowed
Pets allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Access to nearby indoor pool
Self parking (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Private picnics
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions of exceptional service, Amanda)
Large rooms and kitchenettes (some suites with second bedroom)
Good breakfast with wide variety (frequently praised)
Pool and spa available
Convenient location and ample parking
Cons:
Inconsistent cleanliness (reports of bugs, rooms not clean, dishwasher full)
Missing supplies: towels, extra linen, silverware on some stays
Occasional amenity failures (ice machine down, creamer not stocked)
Limited laundry availability (only 2 washers/2 dryers) and some pool reported as very cold
Some guests found pricing high for the area

Categories

Cleanliness
6.5
Mixed reports: several guests noted clean rooms, but multiple complaints include bugs in a kitchenette, a room that could have been cleaner, and dishwasher/utensil issues.
Service
8.5
Generally strong: many reviews praise staff (Amanda repeatedly called out as exceptional) for being friendly, helpful and accommodating, though a few guests reported unwelcoming or inattentive front-desk staff.
Location
8.5
Frequently praised: convenient location with ample parking and close (about 30 mins) to Nashville; also described as close to the freeway but not too close.
Room Quality
8
Large rooms and kitchenettes appreciated, comfortable beds and some suites with second bedrooms; isolated issues include lack of silverware, occasional cleanliness concerns, and traffic/noise by an exterior door.
Amenities
7.5
Good amenities like pool, spa, kitchenettes and laundry; some negatives include frozen/poorly maintained pool for one guest, limited washers/dryers, ice machine down, and missing small supplies.
Value for Money
7
Mixed: many feel it's a good option for extended stays but some callers describe it as 'pricey' relative to expectations; overall reasonable but not outstanding value for everyone.
Food and Beverage
8
Breakfast receives frequent praise for variety and quality from several guests, though a few noted poor items (eggs, sausage), stocking issues (creamer), and inconsistent attendant attention.
Overall Experience
7.6
Overall positive for many repeat guests who would return (staff and breakfast highlighted), but a handful of serious negative experiences (bugs, refused refund, unwelcoming staff) lower the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Indulge in Comfort and Convenience

Modern Amenities: Enjoy free WiFi throughout the property, perfect for staying connected during your visit. The indoor pool and fitness centre provide opportunities for relaxation and exercise, catering to all your needs under one roof.

Relaxation at its Best: Unwind on the sun terrace, soaking up the warm Tennessee sun and enjoying moments of tranquility amidst your travels.

Explore Nashville with Ease: With key attractions like The Hermitage and Johnny Cash Museum just a short drive away, and the Nashville International Airport within convenient reach, MainStay Suites Lebanon - Nashville Area offers the ideal blend of comfort and accessibility for your stay.

Book your stay now at MainStay Suites Lebanon - Nashville Area for a memorable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.7
Based on 82 reviews
Cleanliness: 6.5
Service: 8.5
Location: 8.5
Room Quality: 8
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 7.6
J
Jenni • family_with_children • us
4
2026-03-09 • via Nuitee
V
Van Etten • couple • us
8
Pros:

Only a brief stay. Less than 9 hours

2026-03-06 • via Nuitee
L
Lora • couple • us
10
2025-12-31 • via Nuitee
N
Nicolas • extended_group • us
7
Great stay for the price
Pros:

The staff were extremely nice, there was plenty of parking, and the room was the perfect size.

Cons:

There wasn't extra linen in the closet for the pull out bed like most places. We also didn't have any towels or rags. The staff at the front was very helpful and apologetic about it.

2025-12-26 • via Nuitee
M
Melissa • family_with_children • us
1
HORRIBLE
Pros:

Absolutely nothing

Cons:

The air didnt work in our room so they moved us to another room and before we could get our stuff unloaded ..we saw bugs in the kitchenette of our suite. Requested a refund and was denied, manager wasn't going to be in until the morning. So at 9pm on Thanksgiving night..I had to fined myself, 3 kids and 2 dogs a place to stay. We were over 3 hours away from home! I would absolutely never recommend this hotel to anyone!!

2025-11-28 • via Nuitee
M
Misty • family_with_children • us
9
Pros:

The pool and the big rooms with everything we need - except any silverware.

Cons:

The dishwasher was full when we arrived. Clean but full. And it could have definitely been cleaner in the room.

2025-10-27 • via Nuitee
M
Michelle • family_with_children • us
10
I felt welcomed and refreshed
Pros:

Amanda and her husband were amazing. They met and exceeded every request. They were friendly and helpful with our kids.
Breakfast was great, a big selection each morning.

2025-10-23 • via Nuitee
T
Tami • family_with_children • us
5
Cons:

The staff was not welcoming. Pool was freezing cold. Not family friendly. Probably would not recommend.

2025-10-19 • via Nuitee
K
Kimberly
8
Pros:

Would be nice if they brought clean towels every day and pick up trash

2025-10-12 • via Nuitee
A
Angela • couple • us
9
Very nice place. We will probably stay here again.
Pros:

Location was great. Very clean. Beds comfortable. Could have used an extra set of towels. Staff was very nice and helpful.

Cons:

We did not like the breakfast at all. The eggs were terrible and the sausage was not good. The waffles, cereal and sweet rolls were okay.

2025-09-09 • via Nuitee
J
John • family_with_children • us
8
2025-08-21 • via Nuitee
K
Kayla • solo_traveller • us
8
2025-08-03 • via Nuitee
K
Kimberly • family
8
Pros:

Staff were super friendly. Only negative was there were only 2 washers & 2 dryers so it was hard to get to them to wash clothes with the amount of people staying.

2025-07-29 • via Nuitee
W
Wilson • couple • us
9
Enjoyable stay
Pros:

Very large room with nice kitchen area and even a 2nd bedroom

Cons:

Our room happened to be next to the door to the parking lot and there was a lot of in/out foot traffic

2025-07-29 • via Nuitee
M
Mark • couple • us
9
Pricey but nice.
Pros:

Good location about 30 mins from Nashville. Great for extended stay. Nice pool and spa.

Cons:

Pricey like Nashville, but not nearly close enough for the price.

2025-07-14 • via Nuitee
A
Allyson • family
10
Pros:

The staff was so friendly and accommodating

2025-07-07 • via Nuitee
J
Jamie • young couple • us
10
Exceptional
Pros:

They have a great breakfast...a large variety of things to choose from. This is our third time staying here and it won't be our last.

2025-06-16 • via Nuitee
M
Micah
10
Pros:

It was close to the freeway, but not too close.

2025-06-13 • via Nuitee
D
Darla • family with young children • us
8
We will come again- when we need to be near Nashville.
Pros:

Pool. Price. Location.

Cons:

Comfort. Beds.

2025-06-08 • via Nuitee
E
Eugene • young couple • us
10
Exceptional
Pros:

Amanda was amazing! She made sure our weekend was perfect!

2025-06-03 • via Nuitee