Dutch Hotel Long Island City New York , Belvilla District 6 Formerly Sonder

Hotels
8 (458 reviews)
39-35 27th Street, Long Island City, NY, USA , Long Island City , US

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout

Review Highlights

Pros:
Excellent location near subways and LaGuardia
Comfortable bed and modern room design
Late-night authentic Chinese restaurant
Close to markets, cafes and breakfast spots
Cons:
No staffed front desk / confusing self check-in
No daily housekeeping and missing toiletries (toilet paper, washcloths)
Used items left in fridge; some rooms had foul odors
Occasional lack of hot water and unclear additional fees
Staff hygiene/appearance concerns reported

Categories

Cleanliness
6
Mixed reports: some rooms described as modern and clean, but several mentions of used items left in the fridge, no toilet paper or washcloths, floors not swept and an instance of vomit smell — overall below average.
Service
5
Consistently poor: no staffed front desk, largely self-check-in, no daily housekeeping or room service, confusing communication about codes/payments and occasional unhelpful staff.
Location
10
Strong positive: walking distance to multiple subway stations, near LaGuardia airport, markets, cafes and easy access to Manhattan — repeatedly praised.
Room Quality
9
Generally very good: beds described as comfortable and rooms modern; some issues reported (unclean floors, missing washcloths) but room quality is overall high.
Amenities
9
Good amenities: on-site microwave and fridge and a well-liked late-night Chinese restaurant; some practical shortcomings (no cups for microwave, inconsistent hot water) but amenities are substantial.
Value for Money
9
Mixed perceptions: a few complaints about extra fees (e.g. $35) and being 'algo caro', yet many guests find location and room quality justify the price.
Food and Beverage
8
Positive mention of an authentic late-night Chinese restaurant on site; limited other F&B commentary.
Overall Experience
8
Mixed overall: excellent location and generally good rooms are offset by poor service and some cleanliness/hygiene issues; acceptable for some travelers but not for those wanting full hotel service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-17 12:19

Property Description

Prime Location in Long Island City
Located in the heart of Long Island City, Sonder The Dutch is a prime choice for travelers looking to explore New York City. With iconic landmarks like St Patrick's Cathedral, Central Park, and Rockefeller Center just a few kilometers away, guests can immerse themselves in the vibrant city life.

Comfortable and Well-Equipped Rooms
The air-conditioned rooms at Sonder The Dutch are designed for both comfort and convenience. Guests can enjoy amenities such as a desk, flat-screen TV, private bathroom, and even a coffee machine in every room. The cozy bed linen and towels add a touch of luxury to your stay.

Free WiFi and Modern Facilities
Stay connected with complimentary WiFi throughout the property. Whether you're here for business or leisure, Sonder The Dutch ensures that you have access to all the modern facilities you need for a seamless stay.

Experience the best of New York City at Sonder The Dutch. Book your stay now for a memorable trip!

Important information:

Pets Policy: Pets are not allowed at this property.

Early/Late Check-in: Early check-in and late check-out are available up to one hour before or after the standard time, subject to availability.

Check-in Type: This is a self check-in property; there is no front desk on site.

ID Requirement: A valid government-issued ID is required for pre-check-in authorization.

Instructions: Guests will receive check-in instructions 24 hours prior to arrival.

Housekeeping: Available on request.

Guests can request for Extra Linen for a charge of $10.

Early Check-in available at a fee, subject to availability; $50 from 12 PM to 4PM; $75 from 8AM to 12PM.

Late Check-out available at a fee, subject to availability; $75 up to 1:00 PM.

Hotel reserves the right to impose a penalty of $250 for smoking inside the premises.

Hotel reserves the right to impose a penalty of $100 per Unauthorized Guest.

A $35 Facility Fee per night per room will be charged for stays of less than 7 nights and is payable at check-in.

All reservations and stays at this hotel are intended solely as transient hotel accommodations and not as residential tenancies. No landlord-tenant relationship, leasehold interest, or other possessory rights are created by a guest's stay. Any extension, renewal, or consecutive reservation remains subject to the hotel's approval and does not alter the transient nature of the occupancy. Nothing in these Terms shall be construed as creating any tenancy or other legal right of possession except as required under applicable law.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 458 reviews
Cleanliness: 6
Service: 5
Location: 10
Room Quality: 9
Amenities: 9
Value for Money: 9
Food and Beverage: 8
Overall Experience: 8
C
CAMARA • solo_traveller • fr
10
It’s was geat moment with a wonderful View on Manhattan.
Pros:

The confort and how the staff is kind.

Cons:

Unfortunatly was not cleaned until the end of my state in spite of the fact that i usualy put the card that ask for cleaning on the dor.

2026-09-19 • via Nuitee
R
Raymond • family_with_children • us
1
Horrible condition, we had to get a room a block away
Cons:

Upon checking in, we realized the toilet was in a very unsanitary condition. It was clogged and there was tissue paper on the counter of the bathroom. There was someone at the front desk, but he didn't know what to do, and we were told to call the customer service line. Some lady in India picked up and told us someone COULD BE here in 30 minutes or so. We were tired after a long flight and didn't want to deal with such bs, especially traveling with a baby. We end up staying at a hotel a block away. We have tried reaching out to the hotel but did not get any no response, even after 3 weeks. Avoid this hotel at all cost.

2026-09-18 • via Nuitee
J
Julien • solo_traveller • fr
10
Nice stay easy access to Manhattan and Grand Central
Pros:

The premises, the facilities and the Manager Naveen. Very kind people around

Cons:

Facility fee

2026-09-17 • via Nuitee
S
Sébastien • couple • fr
8
2026-09-16 • via Nuitee
F
FraDex_8 • extended_group • gb
4
Bad hotel experience but spacious room and incredible view
Pros:

The room itself was very spacious and well equipped, with a large bathroom, microwave, mini fridge, and ironing board with an iron. The bed was also very comfortable, and the Wi-Fi was fast and reliable, which was particularly useful as I was staying for work. Free coffee is available downstairs, which is a nice touch.
The highlight of the property is undoubtedly the rooftop. The view over the New York skyline is absolutely incredible and probably the best feature of the whole place.

Cons:

There are quite a few things worth being aware of before booking. There is no traditional reception service, and while there are staff members around the property, there isn't really anyone available to provide the level of assistance you would normally expect from a hotel. Room cleaning also needs to be specifically requested, which wasn't explained to us at check-in, meaning our room wasn't cleaned during the first week of our stay.
The walls are also extremely thin, and noise travels easily throughout the floor. Unfortunately, despite smoking being prohibited, there were several occasions when there was a very strong smell of cannabis in the corridors, which was particularly unpleasant on my first night when the smell was so strong that it felt as though someone was smoking inside the room.
There is a luggage storage area downstairs, but the lockers cannot actually be locked, so while you can leave your luggage there, I wouldn't really consider it a secure locker service.
There are also no breakfast or dining facilities, no kitchen, and no laundry service. There is a laundromat about a five-minute walk away, but this is obviously something you need to arrange yourself.
Finally, I requested an invoice for my stay and, three days after returning home, I am still waiting to receive it.

2026-09-16 • via Nuitee
P
Patricia • couple • nl
6
City trip New York
Pros:

Good coffee and tea facilities and Subway nearby.
Good bathro

Cons:

The bed was small and not comfortable.

2026-09-15 • via Nuitee
J
Jose • family_with_children • ec
4
Cons:

There was an alarm beeping all the nights we stayed there. The beep was coming from the front desk and since there wasn’t anyone there, they could not fix it.

2026-09-15 • via Nuitee
D
Dysheen • solo_traveller • us
8
2026-09-15 • via Nuitee
P
Punnipa • solo_traveller • us
9
Pros:

Good price for the location, and helpful staff- Naveen- would reccomend.

2026-09-15 • via Nuitee
G
Gaetano F • solo_traveller • us
1
Very very bad experience
Pros:

No one available on the property when I am arriving

Cons:

Nothing, Because no one come for cleaning my room as well

2026-09-14 • via Nuitee
O
Oscar • solo_traveller • cl
9
Cómoda y práctica en una ciudad que vas a recorrer
Pros:

La ubicación. Cerca de varias líneas de metro, era un sector sin mucha afluencia pero tranquilo. Estuve en distintos horarios transitando y nunca me sentí inseguro.
También buenas instalaciones, no se hace un check in presencial, pero con los códigos que te entregan unas horas antes no hay ningún problema.

Cons:

Algunas cosas de las instalaciones no estaban en su mejor estado (problema con la luz principal de mi habitación, el gancho del papel higiénico suelto, por ejemplo). Pero son detalles.
Si bien yo ya sabía que no hacían limpieza diaria de la habitación, podría resultar complejo para otras personas, es algo a tener en cuenta.

2026-09-14 • via Nuitee
S
Sora • solo_traveller • jp
9
2026-09-14 • via Nuitee
K
Kajol • solo_traveller • gb
1
2026-09-14 • via Nuitee
X
XUEYANG • family_with_children • cn
10
Excellent
Pros:

The area is awesome with great neighborhoods, the manager was great at help all the way

2026-09-13 • via Nuitee
Y
Yahaira • family_with_children • us
4
2026-09-12 • via Nuitee
H
Heather • couple • us
10
2026-09-12 • via Nuitee
H
Heather • solo_traveller • us
10
2026-09-12 • via Nuitee
I
Ivan Andres • couple • us
1
Sobre vendieron las habitaciones y me quedé en la calle.
2026-09-11 • via Nuitee
M
mrc.ferrara • extended_group • it
4
Attenzione, non è un Hotel!
Pros:

la camera è confortevole ed è vicino alla metropolitana

Cons:

non è un hotel! il check-in si deve fare on line, ma prima mi hanno obbligato a pagare un supplemento di 35 dollari al giorno "per rendere confortevole il soggiorno". il codice on line per il check-in non è arrivato. nella camera la cassa forte era bloccata aperta e i dispenser dei saponi erano tutti vuoti. il giorno dopo la camera non è stata riassettata, mi hanno detto che dovevo fare esplicita richiesta. Ho fatto richiesta ma per 4 gg nessuno ci ha pulito la camera, cambiato gli asciugamani o aggiustato la cassa forte. Comunque booking ha dato una buona assistenza.

2026-09-10 • via Nuitee
D
Dewan • extended_group • ca
6
Pros:

Location and stuff

Cons:

Should change towels everyday and clean floor

2026-09-10 • via Nuitee