The Orient Jakarta, a Royal Hideaway Hotel

Hotels
•
Barcelo
9.8 (115 reviews)
36 Jl. Jend. Sudirman, Jakarta, Daerah Khusus Ibukota Jakarta, 10250 , Jakarta , ID
62-2139707777

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Facilities

Meeting rooms
Full-service spa
Proposal/romance packages available
Hardwood flooring in public areas
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Great food
Helpful staff
Unique design
Convenient location
Cons:
Noise issues
Poor room layout
Cleanliness concerns

Categories

Cleanliness
9.49
The review highlighted issues with bathroom cleanliness and overall design.
Service
9.99
Many guests praised the attentiveness and helpfulness of the staff.
Location
10
The hotel is well-situated in a busy business district, convenient for most travelers.
Room Quality
8.98
Several reviewers mentioned discomfort due to room layout and sound insulation issues.
Amenities
9.98
The hotel offers a variety of amenities, although some expected facilities were missing.
Value for Money
9.97
Many guests felt the hotel offered good value, especially considering the unique design.
Food and Beverage
10
Most reviews noted the food as delicious and consistently impressive.
Overall Experience
10
Most guests expressed a strong desire to return, reflecting a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 05:23

Property Description

Recreational Opportunities:
Enjoy the outdoor pool and 24-hour fitness center for a refreshing experience.

Delicious Dining Options:
Indulge in Japanese cuisine at Furusato Izakaya or unwind at the bar/lounge and poolside bar.

Premium Amenities:
Benefit from concierge services, complimentary Wi-Fi, and free self-parking for your convenience.

Experience luxury at The Orient Jakarta, a Royal Hideaway Hotel and book your stay today.

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Transportation

    Car recommended

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.8
Based on 115 reviews
Cleanliness: 9.49
Service: 9.99
Location: 10
Room Quality: 8.98
Amenities: 9.98
Value for Money: 9.97
Food and Beverage: 10
Overall Experience: 10
A
alexis • solo_traveller • mo
9
2026-06-03 • via Nuitee
B
Ben • couple • gb
10
Wonderful hotel.
Pros:

Lovely hotel, great rooftop pool, great lower pool which was my son’s favourite pool of our trip. Excellent gym and very friendly helpful staff. Nice big rooms, with good views of Jakarta. The decor isndie the hotel is amazing, and a real good introduction into Indonesian culture. The breakfast restaurant staff were top notch and went above and beyond to help us

Cons:

The location doesn't have much around the immediate vacinity if you want to walk straight out and do something, but grab taxis are so cheap it really wasn't an issue for us.

2026-06-03 • via Nuitee
A
Alexandre • couple • fr
10
C’est ce qu’on attend d’un 5 étoiles.
Pros:

Tout

Cons:

Rien

2026-06-03 • via Nuitee
M
Markus • solo_traveller • au
9
Almost perfect
Pros:

Great Staff, beautiful design, very comfortable beds

Cons:

Bathroom not clean with mould in the corners

2026-06-03 • via Nuitee
B
Boen • couple • id
1
this hotel apparently doesn’t comprehend fully , the meaning of providing its guest , the best hospitality possible , du
Pros:

NONE

Cons:

EVERYTHING

2026-06-03 • via Nuitee
S
Samah • solo_traveller • ae
9
2026-06-01 • via Nuitee
S
Sesarina • solo_traveller • id
9
2026-06-01 • via Nuitee
A
Alejandro • couple • es
9
Estancia agradable en Jakarta
Pros:

Todo en general, cumple con las expectativas por el tipo de hotel que es.

2026-05-31 • via Nuitee
T
THAMER • couple • sa
8
2026-05-30 • via Nuitee
A
Ambiya Dimas • couple • fr
10
Pros:

Everything is so clean

2026-05-29 • via Nuitee
S
Stuart • solo_traveller • id
9
2026-05-27 • via Nuitee
C
Christian • couple • ch
8
Tolle, moderne, Adresse mit top Frühstück
Pros:

- bestes Frühstück auf der ganzen Indonesien Reise;
- tolle Pools;

Cons:

- etwas ringhörig (Strassenlärm);
- eher Teuer (Food / Drinks)

2026-05-27 • via Nuitee
R
Robert • couple • de
10
2026-05-26 • via Nuitee
T
Theo • solo_traveller • nl
9
2026-05-26 • via Nuitee
B
Benjamin • extended_group • au
9
Pros:

Great view from the pool great staff good breakfast

2026-05-25 • via Nuitee
M
makhlouf • couple • fr
10
2026-05-24 • via Nuitee
N
Nicky • couple • au
10
A wonderful treat in the heart of Jakarta
Pros:

I love the ‘old world’ oriental style and this property showcases it to the absolute best of its ability. Everything in the hotel is so stylish and luxurious - from the soft pillows and comfortable beds to the delicious food, coffee and cocktails. I will definitely be back!

Cons:

The traffic from the airport on a Friday night

2026-05-24 • via Nuitee
S
Salena • solo_traveller • nl
10
Heerlijk verblijf, er comfortabel en schoon, goede locatie, beste verblijf in Jakarta tot nu toe!
Pros:

Schoon en rustig hotel.

Cons:

Als ik echt iets moet benoemen, dan is het de airco die veel lawaai maakt.

2026-05-23 • via Nuitee
A
Anonymous • solo_traveller • be
8
I expected more for a 5 stars hotel
Pros:

Smells good, nice pool, beautiful decorations and city view.

Cons:

No working desk/station in the room or the entire hotel. Many staffs around the hotel but not all of them are friendly. I stayed in a different hotel a few days before and i can feel the difference in their manners and professionalism.

2026-05-20 • via Nuitee
L
Lashkul Viktoriya • extended_group • ru
10
Pros:

Шедевральный интерьер и доброжелательная атмосфера
Удобная кровать и шикарный завтрак
Хорошее расположение в центре города

2026-05-19 • via Nuitee