IntercityHotel Zurich Airport

Hotels
H World International
8.6 (241 reviews)
FLUGHOFSTRASSE 63, Ruemlang, 8153 , Ruemlang , CH

Pets allowed

Facilities

Full-service spa
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Convenient airport location
Friendly staff
Cons:
Poor service
Limited dining options
Issues with shuttle service

Categories

Cleanliness
8.18
Several reviews mentioned cleanliness positively, though issues with room facilities were noted.
Service
7.65
Some reviews highlighted unhelpful staff and poor service experiences.
Location
9.69
Location is praised for being close to the airport and train station.
Room Quality
9.14
Rooms were described as nice and spacious, with good amenities.
Amenities
8.67
Mixed feedback on amenities; some were limited while others were satisfactory.
Value for Money
8.63
General perception of fair pricing for an airport hotel.
Food and Beverage
7.68
Food options were criticized for being expensive and limited.
Overall Experience
9.15
Despite significant issues, some positive experiences were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:07

Property Description

Full-Service Spa: Pamper yourself with a visit to the full-service spa.
Complimentary Amenities: Enjoy complimentary wireless internet access and other amenities such as tour/ticket assistance and a banquet hall.
Event Spaces: With 2906 square feet of conference space and 6 meeting rooms, this hotel is perfect for hosting events.

Book your stay at Intercityhotel Zuerich Airport for a rejuvenating experience near the airport.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

8.6
Based on 241 reviews
Cleanliness: 8.18
Service: 7.65
Location: 9.69
Room Quality: 9.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 7.68
Overall Experience: 9.15
J
Jacqueline partner
10
Pros:

Excellent

2025-10-12 via Nuitee
A
Arnold partner
4
Pros:

The staff cleaning at the hotel did not clean my room properly and when I complained, they said if I want better cleaning, I will have to pay them extra !!!??

2025-10-12 via Nuitee
P
Paula Cristina partner
8
Pros:

The property is okay and close to the train station. Excellent breakfast!

2025-10-11 via Nuitee
E
Eric partner
8
Pros:

The cost was very reasonable. The room was very comfortable, and the proximity to the airport made it a great choice. We were able to book their shuttle for a 4:35 AM ride to the airport on our way out of Switzerland. The restaurant menu was pretty limited. Otherwise it was a good stay.

2025-10-10 via Nuitee
J
Juan family
6
Pros:

Hotel was ok the staff was great! We had to keep asking for items since they won’t clean your room unless you ask. The AC in our room didn’t work to well so it was hot then cold.

2025-10-09 via Nuitee
J
Jaime family
8
Pros:

A great place to stay

2025-10-06 via Nuitee
K
KAMBIZ
8
Pros:

Very good quality price balance.

2025-10-05 via Nuitee
J
Julia partner
6
Pros:

Bathroom area could be improved. Glass wall could be changed.

2025-10-02 via Nuitee
B
B partner
4
Pros:

Restaurant staff was inattentive. Too busy on his personal phone. Not helpful or friendly at all.

2025-10-02 via Nuitee
J
jaime alberto partner
6
Pros:

At the restaurant I request dinner at the same time with my partner she finished and I still waiting. Thereafter they said didn’t have what I ordered I wait an other hour to have dinner.
I have a rewards drink and request wine. They said only beer…I do not come back again.

2025-10-01 via Nuitee
S
Silvana
8
Pros:

Appreciated the restaurant services.

2025-09-30 via Nuitee
A
Adiba
10
Pros:

Great. Very close to the airport. Short bus-rode away. Close to the bus-stop.

2025-09-30 via Nuitee
C
catherine family
10
Pros:

Check in was easy with Sun helping us. She was
lovely and helped us with all our questions. We were
on the 2nd floor and the room was fine, really
liked the shower, best one we had during our
stay. Breakfast was good. Only stayed 1 night
but did go into town for the evening and the
train was close by. Would stay here again.

2025-09-29 via Nuitee
A
Adeline
8
Pros:

Modern hotel, very spacious, clean room, very comfortable. Breakfast was very good. Hotel shuttle was helpful and on time.

The location is off airport but only 10 minutes walk to train station, so it is quite easy to get to Zurich town.

2025-09-29 via Nuitee
A
Ariel
8
Pros:

Very long lines to get checked in. Should have a way to pay the city tax so people can get to their rooms (for those who prepaid).

2025-09-28 via Nuitee
B
Brian Irving
10
Pros:

Excellent clean efficiently run hotel. Dining choices limited.

2025-09-26 via Nuitee
D
Danielle Ella partner
8
Pros:

The rooms were clean, staff was friendly and it was a short walk to the train station.

2025-09-24 via Nuitee
K
Kaylee
2
Pros:

Had high hopes for this property based on reviews. The horrible experience started at the airport. We had called them & they told us where the airport shuffle pickup was. We went, it was raining & cold. Airport sign said there was pickup always at 20 and then again at the 50 minutes of the hour. Well, we waited a whole hour + to get picked up. So many shuttles came by & we asked each driver if they knew where intercity shuttle was & they would say “it’s next” “in 10 minutes” but it never was. We called the hotel several times to a very rude front desk man who didn’t seem concerned & even gas lit us that we were in the wrong pickup spot. Once the shuttle came, the shuttle couldn’t even take the whole group bc so many people were waiting & there were only limited spots. The shuttle ride is also nauseating & poor driving skills by the driver. So we get to the hotel nauseous & around 9:30, hungry, & the front desk staff never apologized for the inconvenience. We did get a free drink voucher at the restaurant.We went up to our room & our shower has a 3 foot curtain covering the transparent wall that would have let your roommate see you in your entirety during the shower. We saw another room that was open w/ the cleaning woman inside of it with a curtain. We told the front desk about this & they didn’t believe us. They said there are none. They switched our rooms but were most concerned if “they could still sell” the room. No apology. Also 6 am vacuuming woke us up.

2025-09-22 via Nuitee
C
Cassie
10
Pros:

This was a great over night stay for our early morning flight! The shuttle service was convenient.

2025-09-19 via Nuitee
S
Sandra Lee friends
6
Pros:

A little far from train.

2025-09-16 via Nuitee