Holiday Inn - the niu, Flash Berlin Charlottenburg by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (2643 reviews)
Franklinstraße 25 , Berlin , de

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
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Review Highlights

Pros:
Good room design
Helpful staff
Fair value for money
Good breakfast options
Cons:
Reservation handling issues
Cleanliness concerns due to shower setup
Distance to transit stations

Categories

Cleanliness
7.69
Rooms were neat but had issues such as with the shower setup which left the bathroom wet.
Service
8.16
Staff were helpful and sympathetic but had issues with reservation handling.
Location
8.2
The hotel location is decent but requires a good amount of walking to transit stations.
Room Quality
8.15
Room design was appreciated but some lighting issues were noted.
Amenities
8.68
Standard amenities present but could improve with additional features like a tea/coffee corner.
Value for Money
8.64
Despite some issues, the rate seems fair for the quality provided.
Food and Beverage
8.69
Breakfast options were noted positively.
Overall Experience
8.16
Overall stay had positives but was marred by reservation and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:09

Property Description

Modern Accommodations
The niu Flash in Berlin offers contemporary air-conditioned rooms with a sleek design, flat-screen TV, and private bathrooms for a comfortable stay.

Convenient Location
Situated just 2 km from Zoologischer Garten underground station, guests have easy access to Berlin's popular attractions such as Kurfürstendamm, Brandenburg Gate, and Reichstag.

Exceptional Service
Enjoy a hassle-free stay with friendly staff fluent in German and English available 24/7 at the front desk, ensuring all your needs are met promptly.

Experience the perfect blend of modern comfort and convenience at niu Flash. Book your stay now for a memorable Berlin getaway.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 2643 reviews
Cleanliness: 7.69
Service: 8.16
Location: 8.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.16
A
Angelina • solo_traveller • de
8
2026-07-18 • via Nuitee
A
Anja • family_with_children • de
9
Absolutely worth it!
Pros:

Staff upon arrival extremely friendly. Room small, but very tidy and clean, all you need for a sleep over in Berlin. Close to the S-Bahn and a nice bakery nearby!

Cons:

The staff ay The recepción is a 10 out of 10!

2026-07-17 • via Nuitee
D
Dmitrii • family_with_children • ru
10
2026-07-16 • via Nuitee
J
Jörg Michael • solo_traveller • de
8
2026-07-15 • via Nuitee
R
Rumiana • solo_traveller • at
8
2026-07-14 • via Nuitee
G
Gino-Valerio • couple • de
10
2026-07-13 • via Nuitee
S
Stella • solo_traveller • de
10
Pros:

I could only say to the property and the stuff workers, May God bless you for being soo lovely, kindness warmth welcoming .. first time in Berlin my son and I we loved it.. next time when we come back to Berlin, we will definitely come back to the hotel.. delicious breakfast, everything is so neat. We felt home.. 💕💕

2026-07-13 • via Nuitee
M
Melanie • family_with_children • de
9
2026-07-13 • via Nuitee
K
Katharina • extended_group • de
10
2026-07-13 • via Nuitee
R
Regina • solo_traveller • de
9
Hotel in guter Lage
Pros:

Gute Lage, moderne Zimmer, nettes Personal

Cons:

Nichts

2026-07-13 • via Nuitee
L
Lars • couple • de
7
Viel zu teuer für ein Zimmer mit Duschvorhang.
Pros:

Leider nichts. Außer vielleicht die Lage des Hotels, insbesondere wenn man ins Olympiastadion möchte.

Cons:

Duschvorhang im Bad.
Frühstücksbereich ohne jegliche Atmosphäre. Eher wie eine Bahnhofshalle.
Die Unfreundlichkeit des Personals. Insbesondere der Herr, der uns an der Rezeption empfangen hat. Man merkte ihm an, dass er keine Lust hatte. Beim sprechen hatte er die ganze Zeit die Hand vor Mund.

2026-07-13 • via Nuitee
B
Birgit • solo_traveller • de
8
2026-07-12 • via Nuitee
R
RMS • solo_traveller • de
8
2026-07-10 • via Nuitee
M
Matthias • solo_traveller • de
4
2026-07-10 • via Nuitee
J
Jennifer • solo_traveller • de
9
Pros:

Sehr netter Kundenservice. Wunderschönes Zimmer

2026-07-10 • via Nuitee
R
Rosen • solo_traveller • bg
8
2026-07-09 • via Nuitee
Łukasz • solo_traveller • pl
9
Pros:

W tej cenie bardzo dobry hotel, bardzo dobry stosunek jakości do ceny.

Cons:

W pobliżu tylko autobus kursując dość rzadko, dość daleko do metra

2026-07-08 • via Nuitee
J
Javid • solo_traveller • at
10
Pros:

Alles

2026-07-08 • via Nuitee
N
Nicola • family_with_children • be
10
2026-07-07 • via Nuitee
R
Renate • solo_traveller • de
9
2026-07-06 • via Nuitee