Holiday Inn - the niu, Flash Berlin Charlottenburg by IHG

Hotels
Holiday Inn Hotels & Resorts
8.3 (2404 reviews)
Franklinstraße 25 , Berlin , de

Facilities

Non-smoking rooms
Restaurant
Pets allowed
Coffee Shop on site
First aid kit available
Front desk (limited hours)
Free wired internet
Snack bar/deli
Internet access
Housekeeping on request

Review Highlights

Pros:
Good room design
Helpful staff
Fair value for money
Good breakfast options
Cons:
Reservation handling issues
Cleanliness concerns due to shower setup
Distance to transit stations

Categories

Cleanliness
7.69
Rooms were neat but had issues such as with the shower setup which left the bathroom wet.
Service
8.16
Staff were helpful and sympathetic but had issues with reservation handling.
Location
8.2
The hotel location is decent but requires a good amount of walking to transit stations.
Room Quality
8.15
Room design was appreciated but some lighting issues were noted.
Amenities
8.68
Standard amenities present but could improve with additional features like a tea/coffee corner.
Value for Money
8.64
Despite some issues, the rate seems fair for the quality provided.
Food and Beverage
8.69
Breakfast options were noted positively.
Overall Experience
8.16
Overall stay had positives but was marred by reservation and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:09

Property Description

Modern Accommodations
The niu Flash in Berlin offers contemporary air-conditioned rooms with a sleek design, flat-screen TV, and private bathrooms for a comfortable stay.

Convenient Location
Situated just 2 km from Zoologischer Garten underground station, guests have easy access to Berlin's popular attractions such as Kurfürstendamm, Brandenburg Gate, and Reichstag.

Exceptional Service
Enjoy a hassle-free stay with friendly staff fluent in German and English available 24/7 at the front desk, ensuring all your needs are met promptly.

Experience the perfect blend of modern comfort and convenience at niu Flash. Book your stay now for a memorable Berlin getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 2404 reviews
Cleanliness: 7.69
Service: 8.16
Location: 8.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.16
J
Jasminka family_with_children de
9
2026-04-03 via Nuitee
M
Moritz couple de
8
Cons:

Die Belüftung war nicht optimal möglich. Das Internet war zum Streamen zu langsam.

2026-04-01 via Nuitee
M
Manuel family_with_children de
6
Pros:

Frühstücksbuffet

Cons:

Keine Lüftung im Bad, kein Duschvorhang. Zusatzbett sehr hart.

2026-04-01 via Nuitee
S
svilex family_with_children lt
8
Where is shower curtain?
Pros:

Clean bed sheets. Liked a lot that there is a possibility to open wide the windows for the fresh air.

Cons:

The shower had no curtain, nor separating walls, so water splashed everywhere - on the toilet, towels, walls. Everything around was wet, even the door. Very uncomfortable.
Quite poor breakfast.

2026-03-31 via Nuitee
M
Marina extended_group de
8
Pros:

Die Lage ist gut. Kostenfreie Parkmöglichkeiten vor dem Hotel. Relativ ruhig gelegen.

Cons:

Das Frühstück ist unverhältnismäßig teuer.

2026-03-30 via Nuitee
K
Klaus couple de
9
2026-03-30 via Nuitee
L
LiamMatthews solo_traveller gb
9
Very pleasant hotel, room and staff. I would stay again.
Pros:

The bed was very comfortable. The bathroom was nice and clean and the shower was very good. Nice big TV.

Cons:

There was a strange smell of sewage when I arrived at the room and it did linger a bit. The TV only had German speaking channels.

2026-03-30 via Nuitee
M
Matthias family_with_children de
9
2026-03-30 via Nuitee
R
Regina couple de
8
2026-03-29 via Nuitee
K
Kristina solo_traveller de
10
2026-03-26 via Nuitee
K
Karina family_with_children ch
7
2026-03-26 via Nuitee
F
Furkan Melik family_with_children tr
9
2026-03-25 via Nuitee
M
Mazahir Garayev family_with_children az
1
2026-03-25 via Nuitee
E
Eldar extended_group az
4
2026-03-24 via Nuitee
R
Ralph solo_traveller de
7
2026-03-22 via Nuitee
C
Chandru family_with_children in
7
Pros:

Accommodation was good

Cons:

No coffee machine, no drinking water glasses

2026-03-22 via Nuitee
I
Izabella extended_group pl
8
Było ok
2026-03-22 via Nuitee
B
Bastian solo_traveller de
10
2026-03-21 via Nuitee
F
Francesca Ciop couple it
10
2026-03-20 via Nuitee
E
Emilie solo_traveller fr
10
2026-03-20 via Nuitee