Holiday Inn - the niu, Flash Berlin Charlottenburg by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (2404 reviews)
Franklinstraße 25 , Berlin , de

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Facilities

Non-smoking rooms
Restaurant
Pets allowed
Coffee Shop on site
First aid kit available
Front desk (limited hours)
Free wired internet
Snack bar/deli
Internet access
Housekeeping on request

Review Highlights

Pros:
Good room design
Helpful staff
Fair value for money
Good breakfast options
Cons:
Reservation handling issues
Cleanliness concerns due to shower setup
Distance to transit stations

Categories

Cleanliness
7.69
Rooms were neat but had issues such as with the shower setup which left the bathroom wet.
Service
8.16
Staff were helpful and sympathetic but had issues with reservation handling.
Location
8.2
The hotel location is decent but requires a good amount of walking to transit stations.
Room Quality
8.15
Room design was appreciated but some lighting issues were noted.
Amenities
8.68
Standard amenities present but could improve with additional features like a tea/coffee corner.
Value for Money
8.64
Despite some issues, the rate seems fair for the quality provided.
Food and Beverage
8.69
Breakfast options were noted positively.
Overall Experience
8.16
Overall stay had positives but was marred by reservation and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:09

Property Description

Modern Accommodations
The niu Flash in Berlin offers contemporary air-conditioned rooms with a sleek design, flat-screen TV, and private bathrooms for a comfortable stay.

Convenient Location
Situated just 2 km from Zoologischer Garten underground station, guests have easy access to Berlin's popular attractions such as Kurfürstendamm, Brandenburg Gate, and Reichstag.

Exceptional Service
Enjoy a hassle-free stay with friendly staff fluent in German and English available 24/7 at the front desk, ensuring all your needs are met promptly.

Experience the perfect blend of modern comfort and convenience at niu Flash. Book your stay now for a memorable Berlin getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 2404 reviews
Cleanliness: 7.69
Service: 8.16
Location: 8.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.16
S
Sandra • family_with_children • it
9
Pros:

La colazione

2026-03-13 • via Nuitee
J
Jaroslav • extended_group • cz
9
2026-03-12 • via Nuitee
A
Annett-Katrin • couple • de
8
2026-03-12 • via Nuitee
R
rose • family_with_children • gh
9
2026-03-10 • via Nuitee
D
Doreen • extended_group • de
8
2026-03-09 • via Nuitee
I
Ivonne • family_with_children • de
9
Cons:

Von außen ist das Hotel nicht gleich als solches ersichtlich. Wir sind erstmal vorbei gefahren.
Zudem gibt es im Bad keine Duschwand, fanden wir nicht so toll. Nach dem Duschen ist das komplette Bad nass. Dafür gibt es weniger zum Sauberhalten. Hat halt alles seine Vor- und Nachteile.

2026-03-09 • via Nuitee
M
Mathias • solo_traveller • cz
9
2026-03-09 • via Nuitee
S
Sharon • extended_group • gb
2
Dissapointing
Cons:

A member of the housekeeping team had left an open bag containing nuts in my room. I have a nut allergy. Initially the receptionist and front of house manger we potilte and asked for time to find out what had happened. The then informed me that the housekeeper had left the nuts in my room. I got a sorry and that was it and to take it up with booking.com

2026-03-09 • via Nuitee
M
Masofi • family_with_children • de
8
Gut für Geschäftsreisen
Pros:

Schöne Zimmer

2026-03-07 • via Nuitee
D
Delia • family_with_children • de
8
2026-03-07 • via Nuitee
A
Axel • solo_traveller • de
8
2026-03-06 • via Nuitee
Z
Zawyan Ali • family_with_children • de
7
2026-03-06 • via Nuitee
T
Tracy • solo_traveller • gb
9
Modern Hotel & perfect location for Messe Berlin with attentive friendly staff.
Pros:

Location was easily accessible as attending the Messe Berlin for a tradeshow.
Bedrooms were well appointed, clean rooms & modern facilities.
Rayon on the bar & breakfast was exceptional. A real asset to the team & was very customer focused & attentive.

Cons:

The only comment was the rooms were a little warm, even when the window was open but advised reception & did not deter from the overall stay.

2026-03-05 • via Nuitee
E
Emre • family_with_children • tr
2
2026-03-05 • via Nuitee
M
Muia • family_with_children • de
7
2026-03-04 • via Nuitee
U
Ulrike • solo_traveller • de
9
2026-03-04 • via Nuitee
J
Janusz • solo_traveller • pl
6
Niezgodny z umową
Pros:

Komfort obiektu

Cons:

Niezgodnie z ofertą brak parkingu w cenie . Obsługa na sugestię że w Booking .com jest wyraźnie napisane że jest parking odpowiada że ją to nie interesuje . Dość słabe .

2026-03-01 • via Nuitee
S
Sophia • family_with_children • de
7
Pros:

Modernes Hotel, schön gestaltet.

Cons:

Zimmerkarten haben mehrfach nicht funktioniert.

2026-03-01 • via Nuitee
T
Thomas • solo_traveller • de
8
2026-02-28 • via Nuitee
K
Katja • family_with_children • de
9
2026-02-28 • via Nuitee