Holiday Inn - the niu, Flash Berlin Charlottenburg by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (2698 reviews)
Franklinstraße 25 , Berlin , de
+49 30 208478000

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good room design
Helpful staff
Fair value for money
Good breakfast options
Cons:
Reservation handling issues
Cleanliness concerns due to shower setup
Distance to transit stations

Categories

Cleanliness
7.69
Rooms were neat but had issues such as with the shower setup which left the bathroom wet.
Service
8.16
Staff were helpful and sympathetic but had issues with reservation handling.
Location
8.2
The hotel location is decent but requires a good amount of walking to transit stations.
Room Quality
8.15
Room design was appreciated but some lighting issues were noted.
Amenities
8.68
Standard amenities present but could improve with additional features like a tea/coffee corner.
Value for Money
8.64
Despite some issues, the rate seems fair for the quality provided.
Food and Beverage
8.69
Breakfast options were noted positively.
Overall Experience
8.16
Overall stay had positives but was marred by reservation and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:09

Property Description

Modern Accommodations
The niu Flash in Berlin offers contemporary air-conditioned rooms with a sleek design, flat-screen TV, and private bathrooms for a comfortable stay.

Convenient Location
Situated just 2 km from Zoologischer Garten underground station, guests have easy access to Berlin's popular attractions such as Kurfürstendamm, Brandenburg Gate, and Reichstag.

Exceptional Service
Enjoy a hassle-free stay with friendly staff fluent in German and English available 24/7 at the front desk, ensuring all your needs are met promptly.

Experience the perfect blend of modern comfort and convenience at niu Flash. Book your stay now for a memorable Berlin getaway.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 2698 reviews
Cleanliness: 7.69
Service: 8.16
Location: 8.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.16
D
Daniel • family_with_children • de
8
2026-08-22 • via Nuitee
E
Evelyn • couple • de
7
2026-08-22 • via Nuitee
M
Mirko • solo_traveller • de
8
Gutes Hotel
2026-08-22 • via Nuitee
J
Jörg • solo_traveller • de
8
2026-08-21 • via Nuitee
J
Jasper • solo_traveller • de
8
Für den Preis - jederzeit wieder!
Pros:

Die Zimmer sind klimatisiert und minimalistisch, aber ausreichend eingerichtet. Das gesamte Hotel ist sauber und dank vieler Fenster gibt es einem das Gefühl ein sehr weiträumiges Gebäude zu sein. Check-In und Check-Out hat problemlos und schnell funktioniert.

Cons:

Meine einzigen Mängel gehen an das Badezimmer, das - abgesehen von einem einzigen, dafür sehr präsent platziertem Haar auf der Ablage über dem Waschbecken - absolut sauber war, die Dusche ist jedoch leider so konzipiert, dass ich dabei immer den halben Badezimmerboden geflutet habe. Mag aber auch einfach meine Art zu Duschen sein.

2026-08-20 • via Nuitee
X
Xiaofang • family_with_children • cn
6
这个价格，这个位置，性价比一般
Cons:

房间的色彩和光线很昏暗，灰尘很大，舒适度一般，没有烧水壶很不方便，性价比不高

2026-08-20 • via Nuitee
J
Jonasan • solo_traveller • de
10
2026-08-19 • via Nuitee
A
Andre • family_with_children • de
9
2026-08-19 • via Nuitee
A
Alberto • solo_traveller • es
7
2026-08-18 • via Nuitee
J
Julia • couple • de
6
2026-08-17 • via Nuitee
L
Lina • solo_traveller • gb
10
Pros:

Clean, nice and quiet room, comfy beds, air conditioning worked well. very good breakfast

Cons:

Wifi could be better, sometimes didn't work

2026-08-17 • via Nuitee
A
Anja • family_with_children • de
9
2026-08-17 • via Nuitee
M
Martin • family_with_children • de
10
2026-08-17 • via Nuitee
I
Iuliia • solo_traveller • pl
8
2026-08-16 • via Nuitee
T
Thorsten • extended_group • de
10
Es war toll - buchen wir wieder 👍🏽
Pros:

Gute Ausstattung und ansprechendes Ambiente

Cons:

War alles ok, ab dem 2.ten Tag war Duschseifenspender in der Dusche leer. Es hätte gereicht kurz an der Rezeption Bescheid zu geben- war nicht wichtig

2026-08-16 • via Nuitee
J
Jan-Ole • family_with_children • de
9
Pros:

Zentrales, modernes Hotel in der Nähe des Ernst-Reuter-Platzes. Ideal für einen Berlin-Besuch. Frühstück in Ordnung.

2026-08-16 • via Nuitee
M
Marcel Schaupp • solo_traveller • de
9
Pros:

Schönes sauberes familienfreundliches Hotel

Nettes Personal

Leckeres Frühstück

Cons:

In den Aufzügen fehlt eine Ausschilderung, dass man erst die Zimmerkarte an den Sensor halten muss und dann die Etagen Zahl drücken muss, wenn man auf's Zimmer will

Die Zimmer haben keine Kleiderschränke

Bei einer Reinigung wurde vom Housekeeping der Abfalleimer im Badezimmer nicht geleert und unter dem Bett habe ich einen Kronkorken einer Cola Zero Flasche gefunden, nachdem mir versehentlich die TV Fernbedienung unter das Bett gerutscht ist. Hier würde ich mir mehr Sorgfalt vom Housekeeping wünschen

In 3 von 4 Nächten hat nachts der Fernseher nicht funktioniert. Es kam kein Programm, wie als hätte der Fernseher kein Signal

2026-08-16 • via Nuitee
T
Thomas Lutz • solo_traveller • de
10
Gerne wieder
Pros:

Preis-Leistung, Freundlichkeit, Lage

Cons:

Kaum Parkplätze

2026-08-16 • via Nuitee
G
güneş özgü • solo_traveller • tr
7
Pros:

Sheet and towel were clean

Cons:

My experience at this property was very disappointing due to poor facilities and uncomfortable conditions:

Beds & Bedding: They pushed two single beds together, which kept sliding apart in the middle all night, forcing me to sleep awkwardly on just one side. Instead of a proper blanket, they provided a tiny shawl that barely covered anything.

Bathroom: Most of the soap dispensers were completely empty, with only one having any soap /shampoo left and no napkins

Amenities: There is no fridge in the room, and the air conditioning barely works properly.

Location: It is a long 25-minute walk to the nearest metro station, which is quite inconvenient.

2026-08-15 • via Nuitee
F
Frederic • couple • de
8
2026-08-14 • via Nuitee