Holiday Inn - the niu, Flash Berlin Charlottenburg by IHG

Hotels
Holiday Inn Hotels & Resorts
8.3 (2404 reviews)
Franklinstraße 25 , Berlin , de

Facilities

Non-smoking rooms
Restaurant
Pets allowed
Coffee Shop on site
First aid kit available
Front desk (limited hours)
Free wired internet
Snack bar/deli
Internet access
Housekeeping on request

Review Highlights

Pros:
Good room design
Helpful staff
Fair value for money
Good breakfast options
Cons:
Reservation handling issues
Cleanliness concerns due to shower setup
Distance to transit stations

Categories

Cleanliness
7.69
Rooms were neat but had issues such as with the shower setup which left the bathroom wet.
Service
8.16
Staff were helpful and sympathetic but had issues with reservation handling.
Location
8.2
The hotel location is decent but requires a good amount of walking to transit stations.
Room Quality
8.15
Room design was appreciated but some lighting issues were noted.
Amenities
8.68
Standard amenities present but could improve with additional features like a tea/coffee corner.
Value for Money
8.64
Despite some issues, the rate seems fair for the quality provided.
Food and Beverage
8.69
Breakfast options were noted positively.
Overall Experience
8.16
Overall stay had positives but was marred by reservation and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:09

Property Description

Modern Accommodations
The niu Flash in Berlin offers contemporary air-conditioned rooms with a sleek design, flat-screen TV, and private bathrooms for a comfortable stay.

Convenient Location
Situated just 2 km from Zoologischer Garten underground station, guests have easy access to Berlin's popular attractions such as Kurfürstendamm, Brandenburg Gate, and Reichstag.

Exceptional Service
Enjoy a hassle-free stay with friendly staff fluent in German and English available 24/7 at the front desk, ensuring all your needs are met promptly.

Experience the perfect blend of modern comfort and convenience at niu Flash. Book your stay now for a memorable Berlin getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 2404 reviews
Cleanliness: 7.69
Service: 8.16
Location: 8.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.16
M
Maria Jose family_with_children es
8
Pros:

La cama muy cómoda. El desayuno estupendo

Cons:

La habitación un poco pequeña

2026-02-11 via Nuitee
S
Sissy family_with_children de
10
2026-02-10 via Nuitee
M
migmar solo_traveller de
7
2026-02-10 via Nuitee
R
Ralf family_with_children de
7
2026-02-08 via Nuitee
M
Mauro family_with_children de
10
A short but sweet stay
Pros:

The room we were in was very clean and spacious. The people at the reception were kind, and even if we stayed just one night, we will definitely come back!

2026-01-30 via Nuitee
C
Carina extended_group de
9
2026-01-29 via Nuitee
A
Ashley solo_traveller fr
9
Happy, did sleep well
Pros:

The property itself is nice clean and friendly staff

Cons:

The location is a little far from the train station .

2026-01-29 via Nuitee
A
Andrea family_with_children de
9
Ich würde das Hotel nochmal wählen
Pros:

- Sauberkeit
- Freundlichkeit
- Konfortabell
- Frühstück

Cons:

Die Toilettentür, keine Mülltüte im Hygieneeimer, Kein Schrank

2026-01-29 via Nuitee
D
Dennis solo_traveller de
7
2026-01-29 via Nuitee
R
Rizza family_with_children it
10
2026-01-29 via Nuitee
R
rongrong family_with_children cn
10
Pros:

住宿环境很安静 客房大小适中 电视非常棒

Cons:

酒店不提供一次性拖鞋 若出于环保角度我表示理解

2026-01-27 via Nuitee
B
Bettina couple de
10
2026-01-27 via Nuitee
K
Katsiaryna couple pl
9
2026-01-27 via Nuitee
S
Sabine solo_traveller de
9
Pros:

Das Zimmer war sehr modern und schoen. Fuer einen kurzen Aufenthalt war es perfekt

2026-01-24 via Nuitee
J
Jonas solo_traveller de
9
2026-01-24 via Nuitee
K
Kai extended_group de
9
2026-01-22 via Nuitee
D
Dóra solo_traveller hu
9
2026-01-21 via Nuitee
V
Vreni extended_group de
7
Pros:

Ja, die Unterkunft war gut.

2026-01-20 via Nuitee
A
Alessandra solo_traveller de
8
Pros:

Das Zimmer war sauber und die Ausstattung okay. Ich war drei Nächte dort und würde auch wieder buchen.

Cons:

Mit den öffentlichen Verkehrsmitteln ist das Hotel zwar erreichbar, aber zu S und U-Bahn- Haltestellen ist es weit. Man sollte also gerne laufen.
In meinem Zimmer war es sehr eng und der Schreibtisch winzig.

2026-01-20 via Nuitee
H
Hannah solo_traveller de
9
2026-01-20 via Nuitee