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Facilities
Property facilities
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Health or beauty spa nearby
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Free beach shuttle
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Solarium
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Chapel/shrine
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Adult only
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Pet basket
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Aerobics
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Scuba diving on site
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Snorkeling on site
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Self parking (surcharge)
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Free beach shuttle
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Garage
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Fishing nearby
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Health or beauty spa nearby
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Swimming nearby
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Beach club nearby (surcharge)
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Electric bicycle charging station
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Beach toys
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Rooftop garden
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Vegetarian menu options available
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Paddle boating nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
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Property Description
Luxurious Accommodation with All-Inclusive Amenities
Located in Playa del Carmen, La Casa de la Playa by Xcaret- All Inclusive Adults Only offers a range of top-notch amenities including free bikes, a fitness centre, and a stunning outdoor pool. The property boasts a garden, shared lounge, and a terrace for guests to unwind.
Culinary Delights and Activities Galore
Guests can indulge in a variety of cuisines at the on-site restaurant, from Mexican to Peruvian to Steakhouse, with special dietary options available. For the adventurous souls, activities like snorkelling, canoeing, and cycling are offered, ensuring a memorable stay.
Relaxation and Convenience at Your Fingertips
Unwind at the sauna and hot tub, or take care of business at the on-site business centre. With a 24-hour front desk, room service, and currency exchange, La Casa de la Playa ensures a seamless and enjoyable experience for all guests.
Book your stay at La Casa de la Playa by Xcaret- All Inclusive Adults Only for an unforgettable getaway!
A surcharge of applies for departures after check out hours.
A surcharge of 200 USD applies for departures after 15:00h
A surcharge of 400 USD applies for departures after 17:00h
All requests for late departures are subject to confirmation by the property.
Stay date changes are subject to the cancelation policies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
The property is perfect adapted for the most luxury and quality service and location ever
El servicio, las instalaciones y los alimentos de todos los restaurantes
La cama para mi es un poco blanda y las almohadas un poco altas. El dirio de la regadera que debería aclarar y opacar si se activa o desactiva no funcionaba, los jets de la piscina no funcionaban y la mampara del baño del lado derecho no corría adecuadamente
La playa y la ubicación de mi habitacion
The privacy, the views, the people, everything.
I wish there were more vegan options and that the pools were open later.
disfrutamos cada espacio de este hotel. Hermoso, tranquilo, limpio, el personal super atento, la comida ni se diga de exquisita. Definitivamente super recomendado y ya queremos volver!!!
The ultimate luxury experience, overall the best hotel in the world!
almost everything is great, except for the food in some restaurants I would give them 8 out of 10.
The best
I love everything about this property, now this is my favorite place to stay in Cancun!! Every penny you spend is worth it!!
An incredible experience filled with luxury in a quiet oasis! Attentive staff, incredible property. Highly recommended
Absolutely everything. The service, the design, the confort, the food was delicious,
Nothing
Todo estuvo perfecto , la comida bien deliciosa!
Everything was a 10/10. Loved it
Excelente opcion, vale cada peso que pagas
La atencion de la persona que se encarga de las membresias, es hasta el dia de hoy que no se ha contactado conmigo y fue algo que me intereso conocer al final de mi estadia.
All we need is there , the best food at the most romantic place.
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