Caribe Princess

Hotels
7 (1258 reviews)
168 Avenida Álvaro Obregón Plutarco Elias Calles , Chetumal , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Nice location
Friendly service
Affordable
Cons:
Cleanliness issues
Old facilities
Inadequate service supplies

Categories

Cleanliness
5.83
Multiple mentions of dirty sheets and grimy facilities.
Service
7.8
Service was generally friendly, although there were issues with providing requested items.
Location
8.34
Good location mentioned multiple times, close to ferry and restaurants.
Room Quality
6.29
Rooms described as simple, some mention of needing maintenance.
Amenities
5.82
Basic facilities; issues with elevators and outdated amenities.
Value for Money
8.28
Reasonable prices given the location, though expectations for quality varied.
Food and Beverage
6.33
Limited comments, but indicated basic provisions were lacking.
Overall Experience
7.3
Average experience reflecting positives of location and negatives of cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:22

Property Description

Convenient Location
Located in Chetumal, Quintana Roo, Caribe Princess is just 2.8 km from Dos Mulas Beach, offering a perfect blend of relaxation and exploration for guests.

Modern Amenities
With flat-screen TVs, air conditioning, and private bathrooms in every room, Caribe Princess ensures a comfortable stay. Some rooms even feature balconies or terraces with stunning city views.

Exceptional Services
Guests can enjoy free WiFi, complimentary toiletries, and free parking. The hotel also provides a tour desk, luggage storage, a business center, and a 24-hour front desk for convenience.

Book your stay at Caribe Princess now for a memorable experience in Chetumal!

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 1258 reviews
Cleanliness: 5.83
Service: 7.8
Location: 8.34
Room Quality: 6.29
Amenities: 5.82
Value for Money: 8.28
Food and Beverage: 6.33
Overall Experience: 7.3
A
Argely Guadalupe • couple • mx
1
Pros:

Por la ubicación

Cons:

Mal olor, cama incomoda y cero programas en la tele

2026-03-26 • via Nuitee
J
jorge • solo_traveller • mx
10
Pros:

El lugar

Cons:

Todo me gustó

2026-03-24 • via Nuitee
D
Diego • solo_traveller • mx
8
2026-03-23 • via Nuitee
S
Sweet Girl 12 • couple • bz
9
2026-03-22 • via Nuitee
D
Diana • couple • mx
8
Bien en comparación costo calidad
Pros:

La ubicación

Cons:

Que no ponen shampoo ni jabón y el aire no se podía apagar y la tele tampoco se veía bien

2026-03-22 • via Nuitee
L
Luis Manuel • couple • mx
8
2026-03-21 • via Nuitee
P
Petr • solo_traveller • cz
1
Cons:

Hluk jak večer, tak ráno od hostů, tak i personálu hotelu. Voda z kohoutku zapáchala jakousi chemií. Okno z koupelny bylo přímo na chodbu hotelu.
Celkově vybydlená stavba. Jediné co vypadlo normálně je vstupní hala.

2026-03-19 • via Nuitee
G
Groenendijk • couple • nl
3
2026-03-17 • via Nuitee
J
José Mauro • solo_traveller • mx
6
Pros:

Buena ubicación y amabilidad del personal

Cons:

Las cortinas no ofrecen mucha privacidad

2026-03-17 • via Nuitee
C
Cinthya Viridiana • couple • mx
5
2026-03-16 • via Nuitee
M
Muhammed • couple • us
10
Pros:

Location

Cons:

Everything was nice

2026-03-12 • via Nuitee
E
Elizabeth • couple • mx
7
Pros:

La atención siempre ha sido buena de los empleados.

Cons:

El hotel necesita una intensa remodelación, necesita mantenimiento, da la apariencia de viejo. Al llegar, el lobby estaba muy sucio lo cual ya da una mala imagen.

2026-03-12 • via Nuitee
T
Taneka • couple • bz
1
ZERO STARS !!!!!!
Pros:

The location was the only good thing about the hotel .

Cons:

The rooms were not cleaned . Shit smothered on the closet and bathroom door . The AC was dirty and had literally mole on it like it haven’t been service for years . The curtains were falling apart . Everytime the water turned on it smelled like mud/ sewer line. The hot and cold don’t work . They literally need to shet down . -1/10 I do not recommend and would never go back !!!!

2026-03-12 • via Nuitee
D
Davisher9 • couple • mx
7
Funcional
Pros:

La ubicación y el precio

Cons:

La vista

2026-03-11 • via Nuitee
M
MARÍA ESTHER • couple • mx
9
Recomendado
Pros:

Limpieza, atención y ubicación

Cons:

No pasa de cambiar de canales la tv

2026-03-09 • via Nuitee
F
Francisco Manuel • couple • mx
1
De las peores habitaciones que he rentado
Pros:

Solo la ubicación

Cons:

La ropa de cama era insuficiente y de mala calidad. Nunca hubo agua caliente. Se filtraba un olor a fosa que no pude identificar de dónde venia y pues si abríamos un poco la puerta del baño el olor inundaba toda la habitación

2026-03-08 • via Nuitee
L
Lim • solo_traveller • bz
8
Esta comodo solo con ese detalle del agua
Pros:

La atención y ubicacion

Cons:

No salió el agua fria para bañarme, y la regadera esta con un chorro de agua

2026-03-06 • via Nuitee
J
Julio Cesar • couple • mx
9
Aceptable
Pros:

Que es un hotel tranquilo y tiene buena ubicación

Cons:

Las instalaciones se ven descuidadas, tendrían que trabajar en los detalles.

2026-03-05 • via Nuitee
G
gabriel • couple • ar
10
2026-03-05 • via Nuitee
C
Cynthia • solo_traveller • mx
8
Ubicación estratégica
Pros:

La ubicación

Cons:

Los resortes de la cama se sentían mucho y era un poco incómodo para dormir

2026-03-05 • via Nuitee