Khaban Bacalar Hotel Boutique

Hotels
8.4 (319 reviews)
Región 15, MZ 1, LT 217, Colonia Aaron Merino , Bacalar , mx

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Tranquil location
Great food
Spacious rooms
Cons:
Difficult access
Service inconsistency
Cleanliness issues

Categories

Cleanliness
7.65
Clean but issues with flooding and maintenance in some rooms.
Service
8.15
Mixed experiences; could be more attentive, especially during difficult situations.
Location
8.65
Beautiful and tranquil spot; some access difficulties.
Room Quality
8.15
Spacious and comfortable rooms, though some maintenance issues.
Amenities
9.15
Excellent amenities including kayaks and a pool, great overall setup.
Value for Money
8.15
Generally good value given location and amenities despite some issues.
Food and Beverage
9.15
Delicious breakfast and good quality meals overall.
Overall Experience
8.15
Overall enjoyable stay despite some significant access and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:30

Property Description

Luxurious Stay at Khaban Bacalar Hotel Boutique

Outdoor Swimming Pool and Garden: Dive into relaxation in our refreshing outdoor pool surrounded by lush greenery, perfect for unwinding under the sun. Explore our charming garden for a tranquil retreat amidst nature.

Elegant Rooms with Modern Amenities: Experience comfort in our air-conditioned rooms equipped with free WiFi and private bathrooms. Some rooms offer balconies, coffee machines, and even kitchenettes for added convenience.

Delicious Dining and Continental Breakfast: Indulge in delectable dishes at our onsite restaurant and savor a delightful continental breakfast to start your day right.

Ready to experience the epitome of boutique luxury? Book your stay at Khaban Bacalar Hotel Boutique now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 319 reviews
Cleanliness: 7.65
Service: 8.15
Location: 8.65
Room Quality: 8.15
Amenities: 9.15
Value for Money: 8.15
Food and Beverage: 9.15
Overall Experience: 8.15
D
Desan • extended_group • th
10
Reposant
Pros:

Emplacement et aménagements

Cons:

Lits un peu trop mous

2026-05-23 • via Nuitee
K
Katie • family_with_children • us
10
2026-05-16 • via Nuitee
P
Per • family_with_children • se
8
2026-05-15 • via Nuitee
M
MIGUEL ANGEL • extended_group • mx
9
UN PARAISO TERRENAL ALGO FUERA DE SERIE LA LAGUNA DE BACALAR ES UN EDEN
Pros:

ES UN PARAISO EL HOTEL ESTA DE ENSUEÑO DESDE LA LLEGADA NOS RECIBIO DANY Y FUE SUPER AMABLE Y LINDA TODOS SON SUPER SERVICIALES MAURICIO, TONY ALE, LO HACEN A UNO SENTIR MUY BIEN LA VILLA ESTA BELLA, AMPLIA, LIMPIA, LA MINI POOL ESTA DE 10 ESAS PUESTAS DE SOL DESDE LA HAMACA SON MARAVILLOSAS, LA CAMA ESTA SUPER COMODA Y LIMPIA, SI TUVIERAN UNA COMIDA RICA TODO SERIA DE 100 ESE FUE EL UNICO INCONVENIENTE.
RECOMENDAMOS 100 POR CIENTO EL LUGAR ES UNA GRAN EXPERIENCIA, por supuesto que regresaremos

Cons:

LA COMIDA FRIA SIN SAZON Y ESO QUE SOLO DESAYUNABAMOS, EL CAFE FRIO, LAS TORTILLAS HUBO UN DIA QUE ACABAMOS DE DESAYUNAR Y NUNCA LAS LLEVARON PEDIMOS HUEVOS ESTRELLADOS TIERNOS Y NUNCA LOS PUDIERON HACER BIEN EL OMELET CRUDO YO CREO QUE SI CAMBIARAN DE CHEFF Y TUVIERAN UNA PRONTA ATENCION UN CAFE RICO Y CALIENTITO, UNAS TORTILLAS HECHAS A MANO Y UN BUEN JUGO Y MAYOR VARIEDAD SERIA TODO DE 100

2026-05-14 • via Nuitee
S
Sergio • extended_group • fr
7
2026-05-08 • via Nuitee
O
Olya • couple • nl
8
Pros:

Het is een super en rustige plek aan het meer. Ruime en mooie kamers. Fijn ontbijt en menukaart

Cons:

Sommige plekjes in de kamer hadden was onderhoud nodig. Maar er waren elke dag klusjesmannen bezig op het terrein en ze kunnen ook niet alles in één dag. De weg ernaartoe is met heel veel hobbels. Het is te doen, maar houd rekening met extra reistijd. Let op! Er kan wildlife je kamer inkomen want je zit in de jungle.

2026-05-05 • via Nuitee
C
Chelsea • family_with_children • us
10
2026-05-01 • via Nuitee
G
Gerardo • couple • us
10
2026-05-01 • via Nuitee
S
Simon • couple • de
9
2026-04-30 • via Nuitee
F
Farid Abselmo • couple • mx
10
Confort y tranquilidad
Pros:

La ubicación privilegiada frente a la laguna

Cons:

Todo me gusto

2026-04-23 • via Nuitee
O
Olivier • extended_group • fr
9
Enchanteur
Pros:

Le personnel et l’emplacement

Cons:

Ras

2026-04-17 • via Nuitee
E
Espejel Prieto • solo_traveller • mx
9
2026-04-16 • via Nuitee
V
Vincent • couple • fr
7
Parlez anglais est impératif, manque un vrai coin fumeur dedans et un minimum de confort homogène dans toutes les chambr
Pros:

La situation géographique plus que l’hôtel en lui même.
La chambre 6 ( beaucoup mieux que la 9)
Monique au restaurant est en plus le seul membre du personnel qui parle anglais dans tout l’établissement.

Cons:

Plus que non fumeur mais établissement anti fumeur, il y aurait de quoi faire un coin sympa dedans mais on te colle sur le parking entre la grosse poubelle et le chantier plutot que d’installer un fauteuil dedans à l’extérieur … aussi il n’y a pas un membre de l’accueil ne parle anglais, comment c’est possible dans un établissements 4 étoiles ? Chambre 9 une catastrophe sans déco même pas une lampe de chevet … des fuites bref …

2026-04-03 • via Nuitee
D
Douglas • couple • us
8
2026-04-03 • via Nuitee
B
Barb • couple • us
8
Pros:

The kayaks, the breakfast& Monique was great.

Cons:

I
The bed in room 11 was too hard.
No one once asked any of us how our time was. We felt on our own.

2026-04-02 • via Nuitee
U
Urs • couple • ch
7
2026-04-02 • via Nuitee
R
Rui • couple • mt
9
2026-03-30 • via Nuitee
A
Amélie • couple • fr
10
Très bon séjour, je recommande vivement, situe au calme et accueil irréprochable! MerciKhaban hôtel
2026-03-30 • via Nuitee
L
Luis Fernando • extended_group • mx
10
Pros:

el muelle

Cons:

la entrada de la carretera al hotel

2026-03-26 • via Nuitee
L
Leticia • couple • mx
10
Amazing place
Pros:

We liked everything: the property, the restaurant, the pool, the view of the lake from, the attention of the staff.
It is a great place to visit… for sure we will be back soon

Cons:

.

2026-03-21 • via Nuitee