Khaban Bacalar Hotel Boutique

Hotels
8.4 (301 reviews)
Región 15, MZ 1, LT 217, Colonia Aaron Merino , Bacalar , mx

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Tranquil location
Great food
Spacious rooms
Cons:
Difficult access
Service inconsistency
Cleanliness issues

Categories

Cleanliness
7.65
Clean but issues with flooding and maintenance in some rooms.
Service
8.15
Mixed experiences; could be more attentive, especially during difficult situations.
Location
8.65
Beautiful and tranquil spot; some access difficulties.
Room Quality
8.15
Spacious and comfortable rooms, though some maintenance issues.
Amenities
9.15
Excellent amenities including kayaks and a pool, great overall setup.
Value for Money
8.15
Generally good value given location and amenities despite some issues.
Food and Beverage
9.15
Delicious breakfast and good quality meals overall.
Overall Experience
8.15
Overall enjoyable stay despite some significant access and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:30

Property Description

Luxurious Stay at Khaban Bacalar Hotel Boutique

Outdoor Swimming Pool and Garden: Dive into relaxation in our refreshing outdoor pool surrounded by lush greenery, perfect for unwinding under the sun. Explore our charming garden for a tranquil retreat amidst nature.

Elegant Rooms with Modern Amenities: Experience comfort in our air-conditioned rooms equipped with free WiFi and private bathrooms. Some rooms offer balconies, coffee machines, and even kitchenettes for added convenience.

Delicious Dining and Continental Breakfast: Indulge in delectable dishes at our onsite restaurant and savor a delightful continental breakfast to start your day right.

Ready to experience the epitome of boutique luxury? Book your stay at Khaban Bacalar Hotel Boutique now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 301 reviews
Cleanliness: 7.65
Service: 8.15
Location: 8.65
Room Quality: 8.15
Amenities: 9.15
Value for Money: 8.15
Food and Beverage: 9.15
Overall Experience: 8.15
D
Douglas • couple • us
8
2026-04-03 • via Nuitee
V
Vincent • couple • fr
7
Parlez anglais est impératif, manque un vrai coin fumeur dedans et un minimum de confort homogène dans toutes les chambr
Pros:

La situation géographique plus que l’hôtel en lui même.
La chambre 6 ( beaucoup mieux que la 9)
Monique au restaurant est en plus le seul membre du personnel qui parle anglais dans tout l’établissement.

Cons:

Plus que non fumeur mais établissement anti fumeur, il y aurait de quoi faire un coin sympa dedans mais on te colle sur le parking entre la grosse poubelle et le chantier plutot que d’installer un fauteuil dedans à l’extérieur … aussi il n’y a pas un membre de l’accueil ne parle anglais, comment c’est possible dans un établissements 4 étoiles ? Chambre 9 une catastrophe sans déco même pas une lampe de chevet … des fuites bref …

2026-04-03 • via Nuitee
B
Barb • couple • us
8
Pros:

The kayaks, the breakfast& Monique was great.

Cons:

I
The bed in room 11 was too hard.
No one once asked any of us how our time was. We felt on our own.

2026-04-02 • via Nuitee
U
Urs • couple • ch
7
2026-04-02 • via Nuitee
A
Amélie • couple • fr
10
Très bon séjour, je recommande vivement, situe au calme et accueil irréprochable! MerciKhaban hôtel
2026-03-30 • via Nuitee
R
Rui • couple • mt
9
2026-03-30 • via Nuitee
L
Luis Fernando • extended_group • mx
10
Pros:

el muelle

Cons:

la entrada de la carretera al hotel

2026-03-26 • via Nuitee
L
Leticia • couple • mx
10
Amazing place
Pros:

We liked everything: the property, the restaurant, the pool, the view of the lake from, the attention of the staff.
It is a great place to visit… for sure we will be back soon

Cons:

.

2026-03-21 • via Nuitee
P
Pierre • couple • mx
9
Pros:

Parfait pour une étape
Personnel attentionné
Nourriture correcte
Bel emplacement pour se reposer , tres calme

Cons:

Rien

2026-03-10 • via Nuitee
J
Jessica • family_with_children • ch
6
2026-03-07 • via Nuitee
A
Anna • extended_group • fr
10
2026-03-07 • via Nuitee
S
Sylvie • extended_group • fr
9
Pros:

La vue sur le lagon a couper le souffle
Le personnel est au petit soin

2026-03-03 • via Nuitee
A
Alexandra • couple • at
10
Der Aufenthalt hat uns sehr gefallen und wir würde jederzeit wieder kommen.
Pros:

Wunderschöne Lage, schönes Hotel und sehr freundliche und bemühte Mitarbeiter. Das Essen und die Getränke sind sehr gut.

2026-03-02 • via Nuitee
B
Benedikt • extended_group • ie
9
2026-03-02 • via Nuitee
B
Bernardo • family_with_children • br
10
Hotel privilegiado a beira da lagoa. Quartos amplos e arejados, staff muito cortez em especial a Monique super atenciosa
Pros:

Hotel privilegiado. Linda vista para a lagoa

2026-02-28 • via Nuitee
M
Milani • couple • it
10
Pros:

Hotel in una posizione leggermente lontana dal centro ma la tranquillità e la bellezza del posto in cui si trova sono senza paragoni.
Staff disponibile e gentile.
Molto carina anche la zona relax sulla laguna.

Cons:

La strada per arrivare all'hotel e piena di buche, sarebbe da sistemare leggermente.

2026-02-23 • via Nuitee
T
Tommy • couple • dk
4
Flot men man følte sig som en ussel ryger.
Pros:

Udsigten og personale

Cons:

At man som ryger blev henvist til P-pladsen sammen med affald hvor man kunne ryge, efter man havde gået 80 trin op på trapper.

2026-02-14 • via Nuitee
H
Hanna • couple • nl
10
Fantastisch
Pros:

Locatie is geweldig, echt een oase van rust. We hebben een geweldig verblijf gehad, en zouden zeker terug gaan naar dit hotel

Cons:

Eigenlijk niks, maar als we toch iets moeten noemen: het personeel achter de front desk zou iets beter Engels kunnen spreken

2026-02-13 • via Nuitee
L
Laura • extended_group • mx
9
Pros:

Beautiful views, everything was very clean, near to the center if you use a car, otherwise it’s a bit remote

Cons:

There are a lot of stairs, the pool are is quiete small if the hotel is full.

2026-02-13 • via Nuitee
Z
Zeballos • couple • bo
10
Pros:

La infraestructura, la piscina infinita, buen restaurante y sobre todo las habitaciones amplias y cómodas

2026-01-29 • via Nuitee