Grand Hotel Motel

Hotels
7.1 (418 reviews)
72 Capella Street , Clermont , au

Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Bar
Billiards
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Good staff
Good location
Value for money
Cons:
Lack of hot water
Food options limited
Room maintenance issues

Categories

Cleanliness
7.18
There were mentions of clean and modern rooms, but concerns about the overall state of some facilities.
Service
7.65
Good staff and hospitality noted, although some issues with service speed.
Location
8.19
Consistently mentioned as a positive aspect, close to amenities.
Room Quality
6.64
Mixed reviews regarding comfort and functionality of facilities in the rooms.
Amenities
6.67
Lack of available food on site and issues with basic conveniences were noted.
Value for Money
7.63
Generally regarded as good value for the price, despite some shortcomings.
Food and Beverage
5.68
Negative comments about the availability and quality of food options.
Overall Experience
7.15
Overall, a satisfactory experience with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:41

Property Description

Luxurious Accommodation
Experience comfort and style at Grand Hotel Motel in Clermont. Relax in our air-conditioned rooms with modern amenities including a flat-screen TV and plush bed linens.

Dining and Drinks
Savor delicious meals at our onsite restaurant and unwind with a refreshing drink at the bar. Enjoy a culinary experience without leaving the hotel premises.

Convenient Location
Conveniently located near Moranbah Airport, our hotel provides easy access for travelers. Explore the city or catch your next flight with ease during your stay at Grand Hotel Motel.

Book now to indulge in a delightful stay at Grand Hotel Motel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.1
Based on 418 reviews
Cleanliness: 7.18
Service: 7.65
Location: 8.19
Room Quality: 6.64
Amenities: 6.67
Value for Money: 7.63
Food and Beverage: 5.68
Overall Experience: 7.15
S
Sherylee solo_traveller au
8
Great stay at a country pub
Pros:

Close to everything, clean and comfortable. Great stay.

Cons:

Only downside is people leaving the pub late and night and the noise.

2026-08-22 via Nuitee
P
Phil couple au
8
Location was perfect. Room was clean and good value for money
Pros:

Location was perfect. Room was clean. Good value for money

Cons:

Only point is I had trouble turning on TV. I didn’t notice a TV switch needed to be turned on first. Staff were very helpful though.

2026-08-21 via Nuitee
D
David solo_traveller au
5
Pros:

Here by bottle shop

Cons:

Damaged curtains letting in sunlight

2026-08-19 via Nuitee
P
Philip solo_traveller au
7
Pros:

Everything was close to accomidation within walking distance.

Cons:

Be good if it had pizzas or steak

2026-08-18 via Nuitee
M
Moseley solo_traveller au
6
Pros:

Hot shower, and bed

Cons:

No microwave oven, no meals

2026-08-17 via Nuitee
B
Beverly couple au
7
Friendly staff and clean hotel in a lovely little town.
Pros:

Convenient location. Undercover parking.

2026-08-16 via Nuitee
D
David family_with_children au
5
2026-08-14 via Nuitee
J
Jim couple au
8
Good overnight stop
Pros:

Good location and friendly locals

Cons:

No current dining

2026-08-08 via Nuitee
M
Mitchell solo_traveller au
10
2026-08-08 via Nuitee
B
Bertrand couple au
10
Was really nice
Pros:

Close to everything but no gold

Cons:

I got the room i was expecting but the room i got was just as good ,

2026-08-02 via Nuitee
G
Geoff solo_traveller au
8
Pros:

Location, undercover parking.

Cons:

Took a very long time for the shower hot water to come thru .

2026-08-02 via Nuitee
G
Graeme couple au
7
2026-07-25 via Nuitee
C
christine couple au
10
Pros:

Clean room and bathroom
Comfy bed and the staff were helpful and caring
Food was great
Definitely stay again!
Don’t look any further 👏🏻👏🏻

2026-07-24 via Nuitee
M
Mark couple au
7
2026-07-23 via Nuitee
R
Richard solo_traveller au
8
Pros:

Staff were very helpful and polite.

Cons:

The motel was dated and did need some attention. Although not on a highway, the room was noisy all night due to hotel/bottle shop machinery constantly running. The bed was not the greatest.

2026-07-22 via Nuitee
M
Margaret couple au
5
Comfortable but frustrating
Pros:

The convenience.

Cons:

Light over bed did not work
Light switch in bathroom temperamental and would not turn on at times
Lack of instructions for microwave
Filthy bathroom exhaust fan

2026-07-21 via Nuitee
V
Violet solo_traveller au
5
2026-07-21 via Nuitee
A
Anne solo_traveller au
9
Pros:

Staff were lovely, room was huge, very comfy, had a mini fridge, no real complaints.

Cons:

Only one set of stairs was open to use for upstairs, I couldn't get parking in the car park, but I was able to park on the street and told it was safe. The room I was in, the cold tap didn't work in the bathroom sink, it made a lot of noise. I forgot to mention it on discharge as I left early, but it's likely been fixed.

2026-07-19 via Nuitee
S
Suzanne couple au
4
We wouldn’t return to this hotel
Pros:

Location
Kettle was clean
Room was spacious
Lighting inside room good
Shower although pokey was hot with a good flow

Cons:

Very old and tired
Over priced
Bed head dangerous
Towels needed updating
Dripping tap
Paper thin walls - heard next door’s 5:20am alarm three times
Only 1 teaspoon, no bowls provided
No hand towel, shampoo/conditioner, washer
No tissues
Outside lighting was non-existent
No designated parking bay

2026-07-16 via Nuitee
K
Kristopher extended_group au
6
Pros:

Shower water pressure was amazing, the bed was comfortable

2026-07-15 via Nuitee