Holiday Inn Express & Suites Lumberton by IHG

Clean room and smile on the staff’s faces

Very Clean room with relatively new appliances that provided an extremely satisfying stay.

Quiet, clean and a great breakfast

We stayed to attend a funeral the weekend of 9/27/25. All the staff were so accommodating and helpful. The space was clean and the breakfast was delicious. i highly recommend this hotel.

The room was very clean and the breakfast was excellent. Various choices

Check in, the representative at the front desk was welcoming. The incidental was ridiculously high, check out was very stressful add up, the representative was not very warm, welcoming or understanding to say the least. I requested late check out due to family member emergency (hospitalization) I was told there is a group coming in and was already scheduled for that room latest I can leave is 11:10am. I needed to tell him soon as possible if I’m renewing my room or checking out at 11:15. I considered and called back, he said furthermore I am a club member not diamond and late check out is only reserved for diamond members. Then nobody has late checkout today because of the group he is expecting.

Great location for a travel break. Lots of restaurants and retail shops nearby.

From our check in though our check out, my family was treated with respect and kindness. These folks were some of the nicest staff I have ever encountered. I'm bad with names but the young man who checked me in Friday afternoon also checked me out on Sunday morning and the young lady who was our housekeeper took care of us and provided the extra things we asked for (we left all the extra behind because I know that some folks don't). we really appreciated her kindness. You had one of the best breakfast buffets I've ever had and I do remember Miss Angel's name. They all deserve extra credit and thanks. I am an IHG member and they do your hotel credit.

Great place to stay

Beautiful, clean room. Good breakfast

Room and bedding was clean and comfortable. However, the water pressure in the shower was very weak. We had two rooms and the other room had the same very weak water pressure. We also asked for adjoining rooms but did not get that. Breakfast was typical of free breakfasts but was pretty good. We’d consider staying here again if they fixed the water pressure. Since we were passing through to Myrtle Beach we did not take in any of the local shopping but it appeared to have a good variety places to eat.

This stay hit all our top priorities. No old musty smell. Comfortable climate control. Very quiet. Very comfortable bedding and pillows. Very clean. Snatched modern look. Breakfast actually had hot items including omelette, sausage, patty, gravy, oatmeal, pancakes, in addition to all the other usual breakfast foods. I was sad to leave.

Best New Hotel EVER !! Great Breakfast too !!

The room and bathroom were clean. Very nice room. The hotel was quiet the bed was amazing.

Room was extremely clean. We have stayed here everytime we come to Lumberton. Always satisfied

Rooms were clean and modern and located near many restaurants

Overall, everything was good. The tile in the foyer and bathroom was very slick, so I cleaned the tiles with the towels in the bathroom. They were pretty dirty from looking at the towels. It's not a huge area, but I felt more comfortable not sliding and knowing they were clean. The shower also had mold in the corners and a dirty shower pan. I got a good nights sleep so that's most important. Holiday Inn has nice pillows.

I had a great experience at this hotel. The location felt safe, the staff was professional and welcoming, and the room was clean and comfortable. We arrived late at night, and check-in was quick and easy. The parking area was secure, and the overall environment was quiet and relaxing. My family really enjoyed the breakfast and the pool. It was a perfect stop during our road trip.

Although pets weren’t allowed inside, we had to leave our small parrot in the car with the windows open, and thankfully everything went fine. A small pet-friendly option in the future would be a great addition.

I would definitely stay here again and recommend it to others.

The person that checked us in did not make eye contact, she did not speak clearly, no instructions on elevators or breakfast. Just mumbled what time breakfast was. Very rude as far as I’m concerned. Very impersonal for someone working in the service industry. Other than that stay was very good.

We had originally reserved a room with two queen size bed for there was four people traveling. When we got to the hotel, they gave us a room with a king bed and a pullout couch. This is not what I was expecting and therefore, we had two people that had to sleep on an uncomfortable pullout couch after driving in the car for 13 hours. This is unacceptable and I should’ve been notified that they had no double rooms left. I should not just have been given a different room with one bed and a pullout couch.