Premium Park Hotel

Hotels
8.5 (931 reviews)
Keykab Khanim Safaraliyeva 22 , Baku , az

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Clean and comfortable rooms
Great location
Cons:
Issues with cleanliness
Breakfast needs improvement

Categories

Cleanliness
7.64
Some reviews mentioned issues with the cleanliness of the facilities, which affected the overall sentiment.
Service
9.11
The staff were described as friendly and helpful, particularly with bookings and late check-outs.
Location
9.15
Multiple reviews noted the convenient location of the hotel and its accessibility to restaurants and attractions.
Room Quality
8.6
Rooms were described as spacious, clean, and comfortable with a good range of amenities.
Amenities
8.13
Amenities such as fitness facilities and a decent breakfast were mentioned positively.
Value for Money
8.59
Overall, guests felt the stay was worth the price paid, with good service and location.
Food and Beverage
8.14
Breakfast was noted to be versatile and generally good, though some felt it could be fresher.
Overall Experience
8.61
Guests expressed high satisfaction overall, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:47

Property Description

Luxurious Amenities
Guests can indulge in the fitness centre, sauna, and hammam for a truly relaxing experience. The 24-hour front desk and free WiFi ensure convenience and connectivity throughout the stay.

Comfortable Accommodation
Each air-conditioned room is thoughtfully equipped with modern amenities like a flat-screen TV, private bathroom, and kitchen in select rooms. The cozy bedding and city views guarantee a comfortable and enjoyable stay.

Convenient Location
Located close to key attractions like Freedom Square and Baku Railway Station, the hotel offers easy access to explore the city. The nearby airport transfers make traveling hassle-free for guests.

Ready to experience comfort and luxury at Premium Park Hotel? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 931 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
R
Rashid couple kz
6
Pros:

Персонал добрый

Cons:

Цена не соответствует условиям

2026-07-25 via Nuitee
R
Rashid solo_traveller kz
7
Pros:

Персонал был доброжелательным.

Cons:

Цена и качество отеля не соответствует.

2026-07-25 via Nuitee
Y
Yasameen extended_group us
3
Pros:

The friendly Staff only

Cons:

With all due respect to the friendly and helpful front desk staff, this review is dedicated to the hotel owner. Here’s a quick rundown of the pros and cons without going into too
- The curtain is busted and torn.
- The safe doesn’t work because they locked it. I asked multiple times for it to be fixed or replaced. The first day, they promised to send a technician, but the second day, they said they fixed it, but they didn’t.
- The shower head doesn’t work in all three rooms I booked. In one room, they sent someone to fix it, but in the others, they didn’t.
- The bed is not a king bed as they claim. It’s actually two separate beds placed together, one higher than the other, and it’s absolutely uncomfortable, especially when they don’t match.
- The pillows smell awful like dirty hair. The cleaning lady doesn’t change them daily, nor the bed sheets—she just reorganizes them.
- The door is very hard to open and loud to close.
- The carpets are all stained and dirty with holes.
- The breakfast hall has a nasty smell, and the breakfast itself is cold and nasty.
- There’s a party every night, even though we were on the 7th floor, and we still heard every drum and sound.
- The breakfast hall/restaurant is on top of us, so every night starting from 1 AM, we hear banging and things falling.
- The rooms smell of sewage.
- The bidet is pretty far from the toilet, so you have to stretch or try hard to use it.
- The walls are definitely not soundproof as they claim; you can hear whoever is next to you move, laugh, shower, etc.
- The AC is busted and old.
- The bathrobe is torn out, stained, and dirty, just like the towels.
- We ordered food and drinks, but we got the food after an hour, and the drinks came after the food.

2026-07-25 via Nuitee
A
Ansari extended_group ae
9
2026-07-23 via Nuitee
B
Beznosov solo_traveller uz
10
2026-07-19 via Nuitee
E
Evgeniy couple il
10
2026-07-19 via Nuitee
N
Neil Bryan solo_traveller ae
8
Pros:

The staff and service genuinely stood out. Manager Nijat and the front desk team are warm, fluent in English, and go beyond what is expected. On my last day, I accidentally left my watch behind — it had fallen into the gap of the elevator shaft rushing to my flight. I left my contact with the front desk not knowing what to expect. They retrieved it, coordinated everything, and we laughed about the whole story together. That kind of care is rare and memorable.
The gym is impressive for a hotel of this category — well equipped and properly maintained. Finnish style sauna with rocks and an independent steam bath room are serious bonuses. Breakfast selection is good with a nice city view from the 8th floor. The hammam and spa experience was surprisingly excellent and great value..

They also allowed me to check in before 12nn!

Cons:

My upgraded room (3014) faced a construction wall. The room felt dark and slightly stuffy. The door was stiff to open and close and the bathroom faucet direction was off. The bar/coffee shop downstairs is a nice concept but some cocktails on the menu are not executed well. Room interiors are dated — old carpet, wallpaper and furniture — though this is consistent with the hotel's character and price point so not entirely unexpected.

2026-07-18 via Nuitee
K
Kadir berk extended_group tr
9
2026-07-12 via Nuitee
اماني extended_group om
10
Pros:

يستحق 4 نجوم جميل و نظيف و ريحته حلوة و الموظفين ودودين و اول مرة اعلق واقيم فندق ارتحنا فيه كثير بس مافيه شطاف فقط الشطاف اللي يجي مع كرسي الحمام الله يعزكم

2026-07-10 via Nuitee
S
salihcan solo_traveller tr
5
2026-07-07 via Nuitee
S
salah solo_traveller sa
8
2026-07-05 via Nuitee
K
Kadir solo_traveller cz
10
2026-07-02 via Nuitee
S
Salman solo_traveller pk
7
2026-06-30 via Nuitee
C
Cameron solo_traveller gb
10
2026-06-29 via Nuitee
P
Pato V solo_traveller za
9
One of the best for value for money.
Pros:

One of my favourite hotels to stay at, in Baku.
Should be **** .. 4 stars, not three.
Location is excellent.
Accommodation is very good.
Service and assistance is excellent
Buffet breakfast has such a good variety of dishes.
Reception always helpful.
Special on massage well worth it.

Cons:

No kettle plug socket on the TV counter.
Maybe use an extension cable ?
Had to boil the kettle on the bedside table.

2026-06-28 via Nuitee
V
Volkan solo_traveller tr
10
Pros:

konumu ve rahatlığı beklentimin üzerindeydi

2026-06-25 via Nuitee
M
Muhammad Umair extended_group ae
10
It was wonderful stay with friends
Pros:

Rooms were clean and well maintained

Cons:

Nothing

2026-06-24 via Nuitee
D
Dulog solo_traveller ae
10
Perfect choice
Pros:

Good location, modern room, everything clean, excellent breakfast

2026-06-22 via Nuitee
E
Emil solo_traveller il
8
2026-06-18 via Nuitee
العمران solo_traveller sa
5
جيدة
Pros:

حيوي

Cons:

متوفر بقالات مطاعم

2026-06-17 via Nuitee