Youssef Exceptionnel Merida

Hotels
8.2 (505 reviews)
Calle 52 52 por 33a y av. Perez Ponce N0. 379 , Mérida , mx

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Food and Beverage

Categories

Cleanliness
7.6
Some reviews indicated cleanliness issues, particularly noise disruptions and requests for bottled water not being fulfilled.
Service
9.1
Multiple reviews highlighted friendly and helpful staff, contributing positively to the service rating.
Location
8.6
The hotel is well-located, with many guests praising its proximity to attractions.
Room Quality
7.9
Some rooms have been described as small or lacking adequate ventilation, though there are also positive mentions.
Amenities
8.1
Amenities like a gym and pool were noted, but some limitations were mentioned.
Value for Money
8.6
Many guests felt that the hotel offered good value for its price, especially in regards to location.
Food and Beverage
7.1
Limited breakfast options were mentioned negatively, impacting this rating.
Overall Experience
8.6
Overall, reviews convey a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:21

Property Description

Luxurious Accommodation:
Youssef Exceptionnel Merida offers air-conditioned rooms with free WiFi and a flat-screen TV, ensuring a comfortable stay for guests. The safety deposit box in each room provides peace of mind for storing valuables.

Top-Notch Amenities:
Guests can enjoy the convenience of free private parking, room service, and a 24-hour front desk. The fitness centre, garden, and terrace offer opportunities for relaxation and recreation during the stay.

Culinary Delights:
Indulge in authentic Mexican cuisine at the hotel's restaurant, a perfect way to experience the local flavors during your visit.

Experience luxury, convenience, and delectable dining at Youssef Exceptionnel Merida. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 505 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.9
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 7.1
Overall Experience: 8.6
G
Gricelia • family_with_children • mx
7
2026-04-09 • via Nuitee
A
Agueda • couple • es
7
2026-04-06 • via Nuitee
J
Jeanete • solo_traveller • mx
7
Hotel cerca de Paseo de Montejo.
Pros:

La ubicación es buena, está a unas cuadras de Paseo de Montejo por lo que puedes caminar hacia a la avenida. El tamaño de la habitación es buena, y está limpio el espacio. Ofrecen un menú sencillo pero variado lo que te permite desayunar ahí mismo y el personal de la cocina es muy amable.

Cons:

Nunca logré ver nada en la TV, aunque sí prendía, no se podía navegar por el menú como que los botones del control no servían, el baño no me gustó, ya que le jalabas al baño y no dejaba de salirse el agua, por lo que cada ves que le jalaba cerraba la llave manualmente. El hotel está en una avenida muy transitada por lo que se escuchan fácilmente los coches que pasan cerca.

2026-04-06 • via Nuitee
L
Luis Fernando • family_with_children • mx
10
2026-04-05 • via Nuitee
L
Leander Wassils • couple • nl
2
Constant gurgling/draining noise from the shower drain • Strong sewage smell in the room • Advertised as 28 m², bu
Pros:

Constant gurgling/draining noise from the shower drain
• Strong sewage smell in the room
• Advertised as 28 m², but actually closer to 18 m²
• A lot of street noise
• Very small bed for two people
• Good location, close to the city center

Cons:

Constant gurgling/draining noise from the shower drain
• Strong sewage smell in the room
• Advertised as 28 m², but actually closer to 18 m²
• A lot of street noise
• Very small bed for two people
• Good location, close to the city center

2026-04-04 • via Nuitee
H
HIGAREDA CUEVAS • family_with_children • mx
10
2026-04-04 • via Nuitee
O
Oscar Eduardo • solo_traveller • mx
7
2026-04-03 • via Nuitee
L
Lizeth • family_with_children • mx
10
2026-04-02 • via Nuitee
G
Gerardo • family_with_children • mx
10
Pros:

La ubicación

Cons:

Nada

2026-04-01 • via Nuitee
P
Patricia • family_with_children • mx
10
2026-03-30 • via Nuitee
L
Laura Stephanie • extended_group • mx
10
2026-03-29 • via Nuitee
M
Manuel • family_with_children • mx
7
Pros:

Las plazas estaban cercas, y el paseo montejo, donde caminar en la tardes

Cons:

La piscina estaba sucia

2026-03-28 • via Nuitee
C
Carlos • solo_traveller • co
6
Pros:

La ubicación

Cons:

Las habitaciones huelen mal, debido a la tubería

2026-03-27 • via Nuitee
B
Bojana • family_with_children • mx
10
Pros:

Everything was super fine and we highly recommend this place. :)

2026-03-26 • via Nuitee
S
Swantje • couple • de
9
Das Hotel war sehr empfehlenswert
Pros:

Es gab Parkplätze gleich vor der Tür, das Frühstück war sehe lecker und das Personal wirklich überaus freundlich und gewillt einem jeden Wunsch zu erfüllen!

Cons:

Das Bett war für meinen Mann und mich etwas klein mit 140cm breite (er ist über 190cm groß), aber das hat man auch irgendwie hinbekommen

2026-03-22 • via Nuitee
J
JEssy E r • family_with_children • mx
8
Pros:

La habitación básica para dormir, la camada cómoda pero la habitación es muy chica
Y la cama también.

Cons:

Las habitaciones tan pequeñas

2026-03-21 • via Nuitee
Y
Yury • solo_traveller • co
9
Pros:

Staff amable, todo listo a tiempo. Utilicé el gimnasio, es básico pero útil.

2026-03-20 • via Nuitee
A
Arreola • family_with_children • mx
8
2026-03-16 • via Nuitee
E
Enrique • couple • us
6
2026-03-16 • via Nuitee
R
roberto • extended_group • mx
10
Excelente servicio.
Pros:

Excelente la atención por parte de las personas que nos atendieron.

2026-03-11 • via Nuitee