Youssef Exceptionnel Merida

Hotels
8.2 (483 reviews)
Calle 52 52 por 33a y av. Perez Ponce N0. 379 , Mérida , mx

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Food and Beverage

Categories

Cleanliness
7.6
Some reviews indicated cleanliness issues, particularly noise disruptions and requests for bottled water not being fulfilled.
Service
9.1
Multiple reviews highlighted friendly and helpful staff, contributing positively to the service rating.
Location
8.6
The hotel is well-located, with many guests praising its proximity to attractions.
Room Quality
7.9
Some rooms have been described as small or lacking adequate ventilation, though there are also positive mentions.
Amenities
8.1
Amenities like a gym and pool were noted, but some limitations were mentioned.
Value for Money
8.6
Many guests felt that the hotel offered good value for its price, especially in regards to location.
Food and Beverage
7.1
Limited breakfast options were mentioned negatively, impacting this rating.
Overall Experience
8.6
Overall, reviews convey a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:21

Property Description

Luxurious Accommodation:
Youssef Exceptionnel Merida offers air-conditioned rooms with free WiFi and a flat-screen TV, ensuring a comfortable stay for guests. The safety deposit box in each room provides peace of mind for storing valuables.

Top-Notch Amenities:
Guests can enjoy the convenience of free private parking, room service, and a 24-hour front desk. The fitness centre, garden, and terrace offer opportunities for relaxation and recreation during the stay.

Culinary Delights:
Indulge in authentic Mexican cuisine at the hotel's restaurant, a perfect way to experience the local flavors during your visit.

Experience luxury, convenience, and delectable dining at Youssef Exceptionnel Merida. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 483 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.9
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 7.1
Overall Experience: 8.6
A
Adela • family_with_children • be
7
Pros:

The hotel is in a hood location in a close proximity to the public transport and city centre. The room is fine and we had everything we needed. You can also buy extra breakfast within the hotel.

Cons:

The only thing I did not like was the smell of sewage from the bathroom and the high humidity of the room. Since the window opens into the public hallway, it is not great to vent it through the night and it gets very stuffy. When the smell was mentioned to the staff, we were told it is problem all over Merida... Overall it is an okay stay within Merida.

2026-02-13 • via Nuitee
L
Laetitia • solo_traveller • fr
9
This place was what I expected. I recommend it to you ☺️
Pros:

I was looking for a place closed to Fiesta Americana due to an event I had there. Nice breakfast. Nice staff.

Cons:

Nothing fancy but good enough for me.

2026-02-13 • via Nuitee
A
Abril • solo_traveller • mx
10
2026-02-12 • via Nuitee
L
Lluvia • couple • mx
9
Agradable
Pros:

Ubicación

Cons:

Ordenado y se veía limpio y no había ruido

2026-02-11 • via Nuitee
S
Sylvia • family_with_children • mx
5
Pros:

Únicamente la ubicación. Y los desayunos estaban bien.

Cons:

Toallas rotas, regadera sin presión de agua, no tiene apagadores cerca de la cama. Tapete doblado que hizo que me cayera. La televisión no funcionaba bien. Pregunté si tenían shampoo, acondicionador, crema y secadora. Y únicamente había shampoo y secadora. Muchos detalles. Después de estar ahí, se me hace caro por lo que ofrecen.

2026-02-11 • via Nuitee
A
Andraz • couple • si
4
2026-02-11 • via Nuitee
K
Karin • extended_group • at
7
Pros:

Pool und Gym

Cons:

etwas in die Jahre gekommen
sieht nicht so aus wie auf den Fotos

2026-01-31 • via Nuitee
P
Petra • family_with_children • nl
9
Pros:

Goede locatie, prima bedden, parkeren op eigen terrein, ontbijt kon je kiezen van een menukaart.

Cons:

Jammer dat er geen fruit bij het ontbijt zat en er geen koelkastje aanwezig was.

2026-01-29 • via Nuitee
H
Héctor Nájera • family_with_children • mx
9
Pros:

Los muebles e instalaciones están muy bonitos. Está a 1 cuadra del Paseo Montejo

Cons:

Las habitaciones son pequeñas

2026-01-29 • via Nuitee
A
Alexander • solo_traveller • mx
10
Buena Ubicación
Pros:

Me gustó mucho el lugar, es acogedor y corresponde al precio además de que el personal es muy amable.

2026-01-27 • via Nuitee
F
finnkolling • family_with_children • dk
7
Pros:

Small hotel with "just what you need for two nights". Close to the Paseo, and a good walk to the center of the city.

Cons:

In need of a paint brush and a bit of cleaning.
Hotels at this end of the Paseo are only a little more expensive and better equipped.

2026-01-27 • via Nuitee
M
María • couple • pe
6
Deben fumigar
Pros:

Bonito moderno.

Cons:

No había circulación en el baño. No funcionó la TV para ver Netflix y lo peor de todo mis cosas se llenaron de hormigas. Cómo hay jardín, las habitaciones de planta baja tienen bichos. Claro que me fumigaron la maleta pero no pude dormir del asco

2026-01-24 • via Nuitee
A
Alexandra • family_with_children • de
8
2026-01-24 • via Nuitee
I
Icela Ugalde • family_with_children • mx
10
Pros:

Excelente atención e instalaciones

2026-01-23 • via Nuitee
M
Martinez • solo_traveller • mx
9
2026-01-23 • via Nuitee
R
Rosa • extended_group • mx
8
Cerca de Paseo Montejo
Pros:

Excelente comunicación previo a mi llegada. Y tienen estacionamiento.

Cons:

La señal del wifi si era muy mala, a pesar de tener una "para mi solita", es decir, por habitación.

2026-01-23 • via Nuitee
L
Laroncha • family_with_children • mx
6
Pros:

La ubicación es buena

Cons:

Muy ruidoso, la primer noche en la habitación de abajo no se pudo descansar por el ruido y estaba la bomba de agua que no paraba de arrancar. No se parece a las fotos.

2026-01-22 • via Nuitee
A
Andrea • solo_traveller • es
5
2026-01-21 • via Nuitee
M
Mariana • family_with_children • mx
5
Pros:

Ubicación

Cons:

Los baños no contaban con ventilación y la habitación era muy pequeña. El desayuno muy sencillo.

2026-01-20 • via Nuitee
R
Ruta • family_with_children • gb
3
Avoid
Pros:

Comfy bed, polite staff

Cons:

Smelly, toilet seat not attached, dust, no lift, garbagge in the reception, armchars with stains

2026-01-20 • via Nuitee