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Property Description
Nestled along the pristine coastline of San Juan, Cocoons Club Laiya is your perfect beach getaway.
Recreation and Relaxation
Dive into fun with our inviting outdoor pool, the ideal place to unwind after a day of exploring the vibrant beaches nearby.
Modern Comforts
Stay connected with complimentary wireless internet in all our 9 air-conditioned rooms, each equipped with LCD televisions and electric kettles for your convenience.
Convenient Amenities
Our 24-hour front desk and luggage storage ensure a hassle-free stay, while free self-parking allows you to easily explore the stunning local attractions.
Embrace a blissful beach escape at Cocoons Club Laiya; your ideal vacation awaits! Book your stay now!
- Pool access available from 8:00 AM to 6:00 PM.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in is available.
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
- The negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 1 days prior to check-in.
Property Policies
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Pets
Pets not allowed
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Covid
Guests must provide a negative COVID-19 test result
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Children and extra beds
No rollaway/extra beds available
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Covid
Minimum age for proof of COVID-19 vaccination requirement: 18
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Covid
Guests must provide proof of COVID-19 vaccination
Property policies
-
Pets
Pets not allowed
-
Covid
Guests must provide a negative COVID-19 test result
-
Children and extra beds
No rollaway/extra beds available
-
Covid
Minimum age for proof of COVID-19 vaccination requirement: 18
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Covid
Guests must provide proof of COVID-19 vaccination
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General
Cashless transactions are available
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Health & Safety
Guests must provide health documentation
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Guest type
Essential workers only - NO
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Accessibility
No elevators
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Covid
Property does not offer onsite COVID-19 testing
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
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Children and extra beds
No cribs (infant beds) available
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Covid
COVID-19 vaccine must have been received a minimum number of days before check-in: 1
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Covid
Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours
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Covid
Minimum age for negative COVID-19 test result requirement: 1
Location
Guest Reviews
Unique
Expensive
The staff were incredibly rude! We had reserved a barbecue grill but forgot to bring charcoal. Initially, they said we could ask the kitchen for some, and they were willing at first. Later, they changed their tune, saying they didn't have any, and the staff even refused to sell us any. Regarding breakfast, we arrived at the restaurant at 9:30, and the staff didn't bring us a breakfast menu. We only discovered it at the next table when we were about to leave, and we finally got to order breakfast after asking the staff. The space was very limited, and overall, it was a terrible experience.
The coccoons (where we stayed) are very unique. The coccoon we occupied was comfortable. They provided basic stuff like toiletries, slippers, towels, coffee and drinking water. Wifi is strong and has a small tv in the coccoon. There are two restaurants in the resort where food is delicious.
There is no toilet in each coccoon but rather outside (and that is alright) but renovation of the toilet must be considered. There are no hooks in the shower area to hang small bags or clothes. There is no provided floormat in the coccoon so the sand is all over the floor after going to the beach.
Very nice place be back next time ⏲️
Location, and that our room is right in front of the swimming pool, as stated in our booking.
Other water activities, snorkeling and boat ride.
We got 4 Cocoons, to accommodate our family and my kids friends. We didn't like that we were placed far from each other. Then when we were packing our things, my husband tried to bring some of our stuff in the car, some of their staff just passed by and didn't even offer any help. Then when we asked for a late check out, it was not entertained and instead they said that we will be charged if we still extend our stay...I believe this could have been handled appropriately, unfriendly for a customer service personnel....We are regular customer in their branch in Calatagan (CaSoBe), which has the best Customer Service, Cocoons Laiya can learn from them.
not crowded
limited dining options
The location was great. Staff were friendly and accommodating.
The room didn’t smell nice, fridge wasn’t working, no drying rack, one of the restaurants wasn’t pleasing in the eyes. It’s a dining area so it should be clean. Restroom beside the check-in area was dirty too. I hope they get to work on what needs to be worked on.
The big pool
Separate comfort room
Less crowded. It feels like the place was prepared for us.
Nothing major or serious, but i observed some rust on the metal flooring outside / stairs..
I had high hopes for my stay at Cocoons Club Laiya, but unfortunately, my experience was not what I expected.
First off, the communication was confusing and frustrating. I received numerous messages leading up to my stay, but they only left me more puzzled. There was no clear indication about the construction work happening next to the hotel, which was a major issue. In the booking, they only apologized for the inconvenience, but it felt more like an afterthought rather than a genuine apology. What bothered me more was that when I arrived, I was told the construction was ongoing 24/7, even though their messages prior to my stay clearly stated it was Monday to Friday. It seems like they were not transparent about the noise and disruption, and I was misled.
Additionally, the quality of the facilities was underwhelming. Half of the bathroom was out of order, which was quite inconvenient. This should have been communicated before my arrival to avoid disappointment.
The food was another letdown. Considering the hotel’s beachside location, I expected fresh, healthy options, but there was a lack of natural juices or decent fruit. The quality of the food didn’t match the price, and it felt like a missed opportunity to offer better, healthier choices for guests.
I believe this place has potential but was let down by dishonesty and poor communication. Cocoons Club Laiya could really improve by being upfront about what to expect and offering better food and amenities. Unfortunately, their “Sorry, Sir” didn’t feel sincere, especially when they didn’t make any real effort to resolve the issues during my stay. I hope they take this feedback to heart for future guests.
Unfortunately, my experience at Cocoons Club Laiya was disappointing and did not justify the price. Despite receiving multiple messages before my stay, I was misled about ongoing construction work next to the hotel, which was loud and disruptive 24/7, not just during weekdays as initially stated. Additionally, the bathroom had issues, with half of it being out of order. The food quality was also subpar, especially for a beachside location—there were no natural juices or decent fruit, which is basic for such a setting. For the prices they charge, which are closer to European standards, I expected much better service and honesty. The value for money just wasn’t there.
Breakfast is not included in our package
Cleanliness and amenities and people are superb
That my vacation has ended.
The room maybe
Expensive
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