Naj Casa Holbox

Hotels
Independent
9.2 (1538 reviews)
Calle Hernán Cortes, Entre Canane Y Lisa, Isla Holbox, QROO, 77310 , Isla Holbox , MX

Facilities

Free WiFi
Terrace
Garden
Luggage storage
Street parking
Concierge service
Wheelchair accessible
Bicycle rentals nearby
Safe-deposit box at front desk
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Noise disturbances
Inconsistent breakfast quality
Technical issues with room amenities

Categories

Cleanliness
9.15
Generally clean as noted in several reviews, but noise issues reported may affect the perception.
Service
9.99
Staff received consistent praise for being friendly and attentive.
Location
9.16
Location is central but can feel isolated or quiet, as some reviews indicate.
Room Quality
9.11
Rooms are described as comfortable and spacious, albeit some technical issues were reported.
Amenities
9.14
Amenities such as the pool and common areas were generally well-received.
Value for Money
8.6
Some guests found the price high relative to the amenities provided.
Food and Beverage
8.65
Breakfast quality received mixed feedback, with some dissatisfaction on coffee.
Overall Experience
9.82
Overall, guests enjoyed their stay despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:12

Property Description

Discover a serene escape at Naj Casa Holbox, where comfort meets the beauty of nature.

Recreation & Relaxation
Unwind at our sparkling outdoor pool or take in the breathtaking views from our stunning terrace and lush garden. Whether you prefer a refreshing swim or a tranquil stroll, our grounds are designed for relaxation.

Dining Excellence
Savor delicious cuisine at Casa Naj, our on-site restaurant, where each meal promises to delight your taste buds. Cap off your day by enjoying your favorite cocktails in our inviting bar/lounge.

Comfort & Convenience
Our 27 air-conditioned rooms offer modern amenities such as Smart TVs, microwaves, and complimentary Wi-Fi. With daily housekeeping and secure safes, you'll feel right at home while exploring the beautiful Isla Holbox.

Don’t miss out on the chance to create lasting memories—book your stay at Naj Casa Holbox today!

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 1538 reviews
Cleanliness: 9.15
Service: 9.99
Location: 9.16
Room Quality: 9.11
Amenities: 9.14
Value for Money: 8.6
Food and Beverage: 8.65
Overall Experience: 9.82
J
Jean-Baptiste couple fr
9
2026-04-18 via Nuitee
S
Sylvana extended_group us
10
Pros:

Todo, nuevo limpio , un poquito alejado de la playa pero todo es relativamente cerca

2026-04-17 via Nuitee
E
Emilia family_with_children gb
10
Simply amazing
Pros:

Everything
The Welcome
The breakfast
Rooms are great
Tea: fresh water all the time - amazing

Special mention goes to Karina the waiter at breakfast!!

2026-04-14 via Nuitee
E
elise solo_traveller fr
10
Pros:

Hotel magnifique, très récent, a 2 pas du port, on peut arriver a pied et du centre. Mais un peu en retrait du coup c est assez calme. Chambre bien équipée et vraiment propre. Café, eau a disposition. Le jardin est magnifique. Il y a quelques transats pour se reposer. Je recommande les yeux fermés.

2026-04-13 via Nuitee
J
Jacob family_with_children dk
9
Ville helt sikkert bo der igen.
Pros:

Hotellet ligger et stykke oppe i byen fra stranden. Det betød at der ikke var larm fra fest og taxaer.
I øvrigt elskede vi at zig-zagge os igennem gaderne i Holbox by og absorbere de mange gavlmalerier og det autentiske liv der udspiller sig overalt.

Cons:

Morgenmaden var portionsanrettet og alt for dyr ift. hvad man fik for pengene. Karina der serverede var rigtig sød.

2026-04-11 via Nuitee
E
Eileen couple es
10
Excelente
Pros:

Carina y el equipo son maravillosos. El hotel es muy agradable y limpio. Muy buen desayuno y todos muy atentos. Recomendable 100%

Cons:

Nothing

2026-04-08 via Nuitee
R
Regina extended_group mx
9
Increíble, para repetir.
Pros:

El diseño en general es muy acojedor y las habitaciones son grandes.
La ubicación es excelente, ya que no hay demasiada gente fuera y para llegar a la playa o zona céntrica, no es tan largo el camino.

Cons:

La red de internet no era tan buena y algún personal de limpieza era un tanto serio.

2026-04-07 via Nuitee
C
Carolin family_with_children de
10
Es war perfekt!
Pros:

Moderne Ausstattung, freundliches Personal und die Lage.

2026-04-05 via Nuitee
A
Alex solo_traveller gb
8
Pros:

Central location with walking distance to town/ ferry and beach. A lovely pool with mix of sun and shade.

Cons:

There are alot of street dogs that do bark through the night. I think this could be an issue across Holbox so pack ear plugs

2026-04-04 via Nuitee
R
Rodrigo couple es
9
2026-04-03 via Nuitee
C
Celine couple nl
10
Perfect verblijf en absoluut een aanrader
Pros:

Heel fijn verblijf! Het personeel is heel vriendelijk en altijd bereid te helpen. Een goed verzorgd ontbijt. De kamer zijn heel schoon en comfortabel. Ideaal dat er een zwembadje bij zit. Absoluut een aanrader!

2026-04-03 via Nuitee
L
Louis Philippe family_with_children fr
10
2026-04-03 via Nuitee
F
Fanny extended_group fr
9
Pros:

Parfait.
Bien situé mais à l’écart du bruit et de l’agitation.
Le personnel est adorable et le petit dej délicieux 😊

2026-04-02 via Nuitee
M
Madeleine family_with_children de
8
2026-04-01 via Nuitee
E
Enora extended_group fr
10
2026-03-30 via Nuitee
R
Roie family_with_children ie
10
Peaceful, clean and comfortable stay in paradise.
Pros:

This is a lovely, quiet hotel. The entire property is spotlessly clean, as was the pool. Our room was a good size with an ample balcony. The beds were very comfortable and the kitchen area well stocked for anyone looking to prepare basic meals. We enjoyed breakfast each morning up on the rooftop restaurant and the staff there were wonderful. The breakfast included in our room rate was limited to 4 options but the portions were generous and the quality, excellent. The hotel is easy walking distance to the center of town but was quiet at night. We would be very happy to stay here again and were delighted with our choice.

2026-03-30 via Nuitee
A
Aisling extended_group ie
10
Great location, large clean rooms
Pros:

Great location, less than 10 minutes to the main area and beach. Really clean spacious rooms. The staff on reception were super helpful and friendly.

Cons:

Nothing

2026-03-28 via Nuitee
S
Saul family_with_children mx
10
Todo perfecto
2026-03-28 via Nuitee
F
F.W. couple nl
9
Prachtige locatie waar jij je snel thuis voelt!
Pros:

De medewerkers zijn vriendelijk, vooral bij het ontbijt. We hebben een heerlijk verblijf gehad. Vanaf het hotel kom je makkelijk bij de zee, de haven en ruimvoldoende restaurants.

Cons:

De douche is fijn, maar het warme water wordt vrij snel koud. Daarnaast vonden wij de kussens iets te zacht. Het zijn geen punten die ons verblijf negatief beïnvloed hebben.

2026-03-28 via Nuitee
H
Hilde family_with_children nl
10
Pros:

Goede locatie (op loopafstand van het strand en de boot), ruime en schone kamer, vriendelijk personeel, lekker ontbijt (met dank aan Karine en het keukenteam!)

2026-03-26 via Nuitee