Naj Casa Holbox

Hotels
•
Independent
9.2 (1538 reviews)
Calle Hernán Cortes, Entre Canane Y Lisa, Isla Holbox, QROO, 77310 , Isla Holbox , MX
52-9842368043

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Facilities

Free WiFi
Terrace
Garden
Luggage storage
Street parking
Concierge service
Wheelchair accessible
Bicycle rentals nearby
Safe-deposit box at front desk
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Noise disturbances
Inconsistent breakfast quality
Technical issues with room amenities

Categories

Cleanliness
9.15
Generally clean as noted in several reviews, but noise issues reported may affect the perception.
Service
9.99
Staff received consistent praise for being friendly and attentive.
Location
9.16
Location is central but can feel isolated or quiet, as some reviews indicate.
Room Quality
9.11
Rooms are described as comfortable and spacious, albeit some technical issues were reported.
Amenities
9.14
Amenities such as the pool and common areas were generally well-received.
Value for Money
8.6
Some guests found the price high relative to the amenities provided.
Food and Beverage
8.65
Breakfast quality received mixed feedback, with some dissatisfaction on coffee.
Overall Experience
9.82
Overall, guests enjoyed their stay despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:12

Property Description

Discover a serene escape at Naj Casa Holbox, where comfort meets the beauty of nature.

Recreation & Relaxation
Unwind at our sparkling outdoor pool or take in the breathtaking views from our stunning terrace and lush garden. Whether you prefer a refreshing swim or a tranquil stroll, our grounds are designed for relaxation.

Dining Excellence
Savor delicious cuisine at Casa Naj, our on-site restaurant, where each meal promises to delight your taste buds. Cap off your day by enjoying your favorite cocktails in our inviting bar/lounge.

Comfort & Convenience
Our 27 air-conditioned rooms offer modern amenities such as Smart TVs, microwaves, and complimentary Wi-Fi. With daily housekeeping and secure safes, you'll feel right at home while exploring the beautiful Isla Holbox.

Don’t miss out on the chance to create lasting memories—book your stay at Naj Casa Holbox today!

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 1538 reviews
Cleanliness: 9.15
Service: 9.99
Location: 9.16
Room Quality: 9.11
Amenities: 9.14
Value for Money: 8.6
Food and Beverage: 8.65
Overall Experience: 9.82
R
Ruben • family_with_children • nl
9
Nice
Pros:

- The breakfast and the friendly hostess in the restaurant.
- Comfy beds
- Nice swimming pool area
- Everyday a clean room

Cons:

-

2026-07-25 • via Nuitee
R
Rick • solo_traveller • nl
9
Heel fijn hotel met nog fijner personeel!
Pros:

Ruime kamer, met keukentje en koelkast.
Lekker zwembadje.
Heel vriendelijk personeel.
Het ontbijt was a la carte, maar je kon vanalles combineren en niets was teveel.

Cons:

Wij hebben geen minpunten ervaren.

2026-07-24 • via Nuitee
D
Dragana • couple • gb
9
2026-07-23 • via Nuitee
X
XAVIER • solo_traveller • es
8
Pros:

Instalaciones limpias y correctas y personal muy servicial y agradable

Cons:

Nada

2026-07-23 • via Nuitee
I
Irin • extended_group • il
10
2026-07-19 • via Nuitee
M
Mélanie • solo_traveller • fr
9
Très bel hôtel à recommander 👍🏼
Pros:

Chambre jolie, spacieuse et bien équipée (dont kitchenette, bouteilles d'eau, café...), lits confortables. Très bon emplacement central tout en étant à l'écart de l'agitation. Belle piscine, serviettes à disposition. 4 options de petits déjeuners sucrées ou salées.

Cons:

Le petit déjeuner continental pourrait être augmenté de plusieurs toasts (un peu léger par rapport aux autres options).

2026-07-14 • via Nuitee
S
stephan • solo_traveller • mx
10
Pros:

Amplias modernas y limpias habitaciones. Secunda vez que me quedé por alla y volveré we nuevo.

Es un poco alejado del centro pero es el precio que pagar para quedarse sin ruido y dormir sin molestia.

Piscina suficiente y team muy amigable

2026-07-10 • via Nuitee
E
Emilie • solo_traveller • fr
8
Pros:

L'emplacement , l'hôtel , le personnel c'était parfait

2026-07-04 • via Nuitee
E
Emilie • solo_traveller • fr
9
2026-07-04 • via Nuitee
N
Nidia Luz • solo_traveller • co
10
Pros:

Todo!!!
La atención de Karina y el equipo del restaurante a la hora del desayuno es inigualable.
La habitación es gigante y muy limpia, camas grandes con excelentes almohadas, hay cafetera y te dejan todo lo necesario todos los días para preparar café. El baño es grande y limpio, te dejan jabón shampoo, crema del cuerpo.... El sitio es muy cerca al centro y a la playa. El desayuno es delicioso. Volvería siempre!!!
Muchas gracias

Cons:

N/A

2026-06-29 • via Nuitee
A
Analia Perucho • solo_traveller • ar
10
VOLVERIA
Pros:

El hotel todo, la limpieza y los empleados, Karina y Mauricio unos genios, siempre predispuestos a ayudarnos

Cons:

Nada

2026-06-28 • via Nuitee
T
Torres • solo_traveller • mx
10
2026-06-25 • via Nuitee
A
Alessandro • family_with_children • it
9
OTTIMO SOGGIORNO IN UNA STRUTTURA BELLA E TRANQUILLA
Pros:

Bella struttura defilata dalle vie centrali più rumorose, raggiungibili in 5/10 minuti a piedi.
La camera al piano terra era ampia con una bella vetrata sull'esterno, da dove si poteva tranquillamente raggiungere la piscina.
Verde curato e sala colazione ampia. la colazione adeguata.
Personale disponibile.
bella la delicatezza di accoglierti con un panno fresco quale refrigerio in attesa del check in.
camera pulita e riassettata ogni giorno.
a disposizione teli per la piscina.

Cons:

se dobbiamo trovare un neo, migliorerei la colazione, che si è dimostrata proprio sullo standard, mentre le accortezze ed i particolari che notato nella struttura e nella sua conduzione mi facevano presagire altrettanta cura nella colazione. Piccolezze eh, lo ribadisco, ma, ad esempio, opterei per marmellate di casa piuttosto che le solite piccole confezioni e di dare la possibilità di "costruirla" e non di proporre tre tipologie rigide.

2026-06-24 • via Nuitee
M
Ma. Isabel • solo_traveller • mx
10
2026-06-20 • via Nuitee
J
Jelena • couple • de
9
2026-06-20 • via Nuitee
C
Cin Avila • solo_traveller • mx
9
Pros:

Habitacion amplia y moderna, con vista al jardín. Camas y almohadas comodas. El personal muy amable. La ubicación está un poco alejada del centro, pero fácilmente puedes llegar caminando.

Cons:

La habitación se sentía con humedad.

2026-06-18 • via Nuitee
G
Gorka_ • solo_traveller • es
10
Pros:

Ok

Cons:

Todo Genial

2026-06-17 • via Nuitee
C
Cinthia • couple • ar
9
Lovely
Pros:

The pool and the dorm were great

Cons:

If you open your window in the basement rooms every guest that pass by can see you or enter to your room

2026-06-17 • via Nuitee
Y
Yina • solo_traveller • mx
10
Pros:

El lugar es muy bonito, la alberca , mucha naturaleza y tranquilo. Habitación amplia con cocina y muy céntrico

2026-06-17 • via Nuitee
E
Eduardo • family_with_children • es
7
2026-06-12 • via Nuitee