Naj Casa Holbox

Hotels
•
Independent
9.2 (1538 reviews)
Calle Hernán Cortes, Entre Canane Y Lisa, Isla Holbox, QROO, 77310 , Isla Holbox , MX
52-9842368043

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Facilities

Free WiFi
Terrace
Garden
Luggage storage
Street parking
Concierge service
Wheelchair accessible
Bicycle rentals nearby
Safe-deposit box at front desk
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good amenities
Cons:
Isolated location
Limited hot water

Categories

Cleanliness
8.86
General sentiment is positive with mentions of daily cleaning and good standards.
Service
9.33
Staff received high praise for friendliness and service, enhancing the overall experience.
Location
8.37
Location is central but some reviews mention it being a bit isolated and dark.
Room Quality
8.82
Rooms are noted as spacious and well-equipped, although some had issues with views.
Amenities
8.85
Good amenities like a pool and kitchen in rooms, but some concerns about size.
Value for Money
9.31
Overall perception of value is good, based on room quality and services.
Food and Beverage
8.36
Breakfast not available for some, mentioned as a slight disappointment.
Overall Experience
9.33
Highly positive experience mentioned in multiple reviews, particularly for special occasions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 13:27

Property Description

Discover a serene escape at Naj Casa Holbox, where comfort meets the beauty of nature.

Recreation & Relaxation
Unwind at our sparkling outdoor pool or take in the breathtaking views from our stunning terrace and lush garden. Whether you prefer a refreshing swim or a tranquil stroll, our grounds are designed for relaxation.

Dining Excellence
Savor delicious cuisine at Casa Naj, our on-site restaurant, where each meal promises to delight your taste buds. Cap off your day by enjoying your favorite cocktails in our inviting bar/lounge.

Comfort & Convenience
Our 27 air-conditioned rooms offer modern amenities such as Smart TVs, microwaves, and complimentary Wi-Fi. With daily housekeeping and secure safes, you'll feel right at home while exploring the beautiful Isla Holbox.

Don’t miss out on the chance to create lasting memories—book your stay at Naj Casa Holbox today!

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 1538 reviews
Cleanliness: 8.86
Service: 9.33
Location: 8.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 9.31
Food and Beverage: 8.36
Overall Experience: 9.33
M
Maud COSSERAT • family_with_children • fr
8
2026-02-11 • via Nuitee
D
Dorota Agata • couple • de
8
2026-02-11 • via Nuitee
A
Annie • family_with_children • ca
9
2026-02-11 • via Nuitee
V
Vanessa • extended_group • gb
9
Fab staff, clean, spacious and daily housekeeping if you wanted it.
Pros:

Great location and staff, impeccably clean.

Cons:

Nothing -we liked it all.

2026-02-11 • via Nuitee
K
Kunlao • family_with_children • ar
10
Pros:

las chicas del bar y del desayuno súper divinas. Toda la mejor onda con mi hijo Lisandro, le hacían desayuno especial. La pasamos super bien. Los chicos de recepción muy macanudos.
El hotel está a unas 7 cuadras del centro. Caminando son 5 minutos

2026-02-10 • via Nuitee
C
Claudia • family_with_children • at
10
2026-02-10 • via Nuitee
E
Elvira • couple • es
6
Muy bien salvo por el ruido
Pros:

Estaba todo muy limpio y el personal fue muy amable.

Cons:

Demasiado ruido, se oía a la gente que pasaba por el pasillo o por la piscina como si estuviera la puerta de la habitación abierta. Además desde bien temprano se oye a los trabajadores limpiar, madrugamos todos los días por esto.

2026-02-10 • via Nuitee
P
Pia • family_with_children • ch
10
Pros:

Alles

Cons:

Nichts

2026-01-27 • via Nuitee
A
Anna • extended_group • fr
8
2026-01-27 • via Nuitee
S
Sabrina • couple • de
8
Solide, saubere Unterkunft.
2026-01-27 • via Nuitee
T
Tara • couple • ie
8
Pros:

Lovely hotel on the island within a short walk to the man town - breakfast was amazing 10/10 service

Cons:

Can be a little noisy with stray dogs around but they are everywhere on the island

2026-01-24 • via Nuitee
C
Carolina • extended_group • es
6
Pros:

El personal, la piscina y el desayuno

Cons:

La ubicación, está céntrico pero al final de una calle que no hay movimiento, un poco solitaria y oscuro

2026-01-21 • via Nuitee
C
Chris • extended_group • gb
10
Smart place and good value
2026-01-21 • via Nuitee
L
Lucie • extended_group • fr
9
2026-01-21 • via Nuitee
F
Francisco • family_with_children • us
10
Pros:

Las habitaciones son amplias y cómodas. Carina en el bar super atenta y durante los 4 dias que nos quedamos en la isla nos atendió super bien..El señor que organizaba nuestro cuarto y los chicos de recepcion también 10 puntos ., todos muy atentos.

Cons:

Mejoraría el café del desayuno. Que se sirva mas caliente y con mas sabor a cafe

2026-01-20 • via Nuitee
F
Francisco • family_with_children • us
10
Pros:

Carina en el desayuno super bien , siempre atenta a las necesidades de los huéspedes. Todos los chicos pendientes en todo.

Cons:

Cafe frío y feo sabor

2026-01-20 • via Nuitee
D
Diana • extended_group • co
10
2026-01-20 • via Nuitee
E
Elisa • extended_group • mx
8
Struttura molto curata
Pros:

Struttura molto bella, moderna ed elegante

Cons:

Letti un po stretti

2026-01-19 • via Nuitee
S
Shaked • extended_group • il
8
נחמד מאוד
Pros:

מקום יפה, נקי ונראה מטופח, כ10 דקות הליכה מהמיקום המרכזי

Cons:

אין מעלית ולא היו מים חמים במקלחת, כאשר קראנו לצוות הם אמרו שזה הכי חם ואין מה לעשות

2026-01-19 • via Nuitee
S
Silja • extended_group • fi
10
Pros:

Clean, good service and breakfast. Location really good, not too far from the main street or the harbour.

2026-01-19 • via Nuitee