Naj Casa Holbox

Hotels
•
Independent
9.2 (1538 reviews)
Calle Hernán Cortes, Entre Canane Y Lisa, Isla Holbox, QROO, 77310 , Isla Holbox , MX
52-9842368043

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Facilities

Free WiFi
Terrace
Garden
Luggage storage
Street parking
Concierge service
Wheelchair accessible
Bicycle rentals nearby
Safe-deposit box at front desk
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Noise disturbances
Inconsistent breakfast quality
Technical issues with room amenities

Categories

Cleanliness
9.15
Generally clean as noted in several reviews, but noise issues reported may affect the perception.
Service
9.99
Staff received consistent praise for being friendly and attentive.
Location
9.16
Location is central but can feel isolated or quiet, as some reviews indicate.
Room Quality
9.11
Rooms are described as comfortable and spacious, albeit some technical issues were reported.
Amenities
9.14
Amenities such as the pool and common areas were generally well-received.
Value for Money
8.6
Some guests found the price high relative to the amenities provided.
Food and Beverage
8.65
Breakfast quality received mixed feedback, with some dissatisfaction on coffee.
Overall Experience
9.82
Overall, guests enjoyed their stay despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:12

Property Description

Discover a serene escape at Naj Casa Holbox, where comfort meets the beauty of nature.

Recreation & Relaxation
Unwind at our sparkling outdoor pool or take in the breathtaking views from our stunning terrace and lush garden. Whether you prefer a refreshing swim or a tranquil stroll, our grounds are designed for relaxation.

Dining Excellence
Savor delicious cuisine at Casa Naj, our on-site restaurant, where each meal promises to delight your taste buds. Cap off your day by enjoying your favorite cocktails in our inviting bar/lounge.

Comfort & Convenience
Our 27 air-conditioned rooms offer modern amenities such as Smart TVs, microwaves, and complimentary Wi-Fi. With daily housekeeping and secure safes, you'll feel right at home while exploring the beautiful Isla Holbox.

Don’t miss out on the chance to create lasting memories—book your stay at Naj Casa Holbox today!

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 1538 reviews
Cleanliness: 9.15
Service: 9.99
Location: 9.16
Room Quality: 9.11
Amenities: 9.14
Value for Money: 8.6
Food and Beverage: 8.65
Overall Experience: 9.82
M
Maeva • couple • fr
9
2026-03-07 • via Nuitee
K
Kathaleen • couple • ca
10
2026-03-07 • via Nuitee
C
Cyril • family_with_children • fr
5
Pros:

Le calme
La chambre spacieuse

Cons:

L'environnement immédiat est une déchetterie à ciel ouvert...
Les toilettes bouchées n'ont pas été nettoyées deux jours de suite alors que la chambre a été faite.
Le plus gros inconvénient : nous avions vue en totalité sur un mur plein !
Il n'y a clairement pas suffisamment de place autour de la minuscule piscine.
Les parties communes étaient sales.
Très mauvais rapport qualité prix.

2026-03-07 • via Nuitee
J
Jessica • family_with_children • gb
9
Perfect oasis in Holbox
Pros:

Absolutely loved this oasis of calm in Holbox. The rooms are beautiful and spotlessly clean with lovely balconies overlooking the pool. Also really well equipped with toaster, coffee machine, fridge and microwave which was all perfect for our family. The pool area is lovely and shady and the pool bar drinks are great. We would definitely stay here again.

Cons:

Staff were fine but not overly friendly.

2026-03-04 • via Nuitee
J
Judith • couple • ca
10
I would highly recommend staying here!
Pros:

Very clean and spacious rooms. The staff were excellent. Each room had its own balcony that looked down on the courtyard, pool area.
Well equipped room - panini maker, coffee maker with supplied coffee,plates etc, utensils, cutting board, microwave, fridge. They restocked the coffee and refilled the two 1L glass water bottles they provided everyday.
Breakfast was included- you selected from a few different options, freshly made.
Pool bar with a happy hour from 3-6pm.
5min walk to the ferry, a little bit further to the beaches. We rented bikes which was a great way to explore.
It was an excellent stay.

Cons:

Nothing

2026-03-03 • via Nuitee
R
Rossana • family_with_children • it
10
Pros:

Personale molto cortese, specialmente a colazione.
Bella camera con attrezzi da cucina e minibar, acqua in bottiglia sempre disponibile. La colazione viene servita all'aperto all'ultimo piano. Giardino e piscina sfruttano tutto il risicato spazio disponibile, comode le sdraio e i letti. Posizione comoda per le spiagge, il centro con ristoranti e negozi e il ferry.

2026-03-03 • via Nuitee
F
Felipe • couple • cl
9
Hotel limpio, lindo, cómodo y cerca de los lugares más importantes (ferry y plaza central)
Pros:

El lugar es: lindo, cómodo, limpio, y acogedor.
Es cerca del lugar donde te deja el ferry (perfectamente caminable), y es cerca también de la plaza central, pero suficientemente alejado para no tener ruido nocturno. La piscina es muy agradable para estar. La pieza cuádruple es grande y la cocina cumple perfectamente para las cosas básicas.

Cons:

El internet es intermitente. No me permitió ver un evento en vivo.

2026-03-02 • via Nuitee
P
Patricia • couple • fr
10
C’était notre second séjour dans cet hôtel. Nous adorons cet hôtel et nous apprécions tout particulièrement le personnel
Pros:

L’emplacement près du centre et des plages, le calme, la piscine, le bar, les petits déjeuners, la propreté des chambres, les équipements, l’accueil et le personnel aux petits soins (merci Elvia et Karina)

Cons:

R.a.s tout était super.

2026-03-02 • via Nuitee
R
Roxane • family_with_children • ca
10
Beau rapport qualité/prix
Pros:

Tout était bien
Hôtel avec un très beau potentiel.

L'emplacement est plus en retrait donc plus sombre pour revenir et dans la partie locale, alors c'était spécial par moment étant donné le côté pauvre de l'île.

Mais nous nous sentions tout de même en sécurité

Cons:

Que la porte principale de l'établissement ne soit pas barrée durant la nuit. Quitte à mettre une serrure avec code pour les clients qui rentrent plus tard que l'heure de fermeture.

Ça prouve tout de même qu'il n'y a pas de violence et de vol, car le bureau de réception est devant ces portes en vitre.

2026-03-02 • via Nuitee
M
Marieke • family_with_children • nl
9
Heerlijk hotel op toplocatie
Pros:

Heerlijke locatie op loopafstand van strand en restaurantjes. Carina zorgde zo goed voor iedereen bij het ontbijt, wat een topper. Schoonmaak was ook echt dik in orde! Weinig geluidsoverlast, wat ook wel eens fijn is.

Cons:

Ruimte om zwembad heen wat beperkt en bedden wat klein.

2026-03-01 • via Nuitee
S
Sven • family_with_children • de
10
Pros:

Gute Lage, sauber, sehr nettes Personal.

2026-02-27 • via Nuitee
A
Adi • couple • il
8
Nice, cozy, clean!
Pros:

Clean, comfortable, modern, staff were very nice and welcoming
We told them we are coming on our honeymoon and they made up our room for it:)

Cons:

First We booked 3 nights, we decied to extend our stay so we had to switch rooms twice because the place was full (rightly)
The two check ins we made were late because they didnt prepare the rooms on time, so instead of checking in at 15:00, it was at 16:00

2026-02-27 • via Nuitee
A
Adi • couple • il
9
2026-02-27 • via Nuitee
A
Alison • family_with_children • gb
9
Pros:

Small, friendly hotel with good breakfast menu options. We had a room upstairs overlooking the pool. It had a basic kitchenette but we did make lunch there one day.

Cons:

It's a bit further from the main area by the beach but we were happy to walk.

2026-02-25 • via Nuitee
J
Jasiorski • family_with_children • pl
10
2026-02-25 • via Nuitee
P
Perrine • family_with_children • fr
9
Pros:

La tranquillité malgré la proximité avec les autres voyageurs.

2026-02-25 • via Nuitee
T
Thomas • family_with_children • at
9
2026-02-25 • via Nuitee
V
Vanessa • extended_group • gb
9
Fab staff, clean, spacious and daily housekeeping if you wanted it.
Pros:

Great location and staff, impeccably clean.

Cons:

Nothing -we liked it all.

2026-02-11 • via Nuitee
A
Annie • family_with_children • ca
9
2026-02-11 • via Nuitee
M
Maud COSSERAT • family_with_children • fr
8
2026-02-11 • via Nuitee