Naj Casa Holbox

Hotels
•
Independent
9.2 (1538 reviews)
Calle Hernán Cortes, Entre Canane Y Lisa, Isla Holbox, QROO, 77310 , Isla Holbox , MX
52-9842368043

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Facilities

Free WiFi
Terrace
Garden
Luggage storage
Street parking
Concierge service
Wheelchair accessible
Bicycle rentals nearby
Safe-deposit box at front desk
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Noise disturbances
Inconsistent breakfast quality
Technical issues with room amenities

Categories

Cleanliness
9.15
Generally clean as noted in several reviews, but noise issues reported may affect the perception.
Service
9.99
Staff received consistent praise for being friendly and attentive.
Location
9.16
Location is central but can feel isolated or quiet, as some reviews indicate.
Room Quality
9.11
Rooms are described as comfortable and spacious, albeit some technical issues were reported.
Amenities
9.14
Amenities such as the pool and common areas were generally well-received.
Value for Money
8.6
Some guests found the price high relative to the amenities provided.
Food and Beverage
8.65
Breakfast quality received mixed feedback, with some dissatisfaction on coffee.
Overall Experience
9.82
Overall, guests enjoyed their stay despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:12

Property Description

Discover a serene escape at Naj Casa Holbox, where comfort meets the beauty of nature.

Recreation & Relaxation
Unwind at our sparkling outdoor pool or take in the breathtaking views from our stunning terrace and lush garden. Whether you prefer a refreshing swim or a tranquil stroll, our grounds are designed for relaxation.

Dining Excellence
Savor delicious cuisine at Casa Naj, our on-site restaurant, where each meal promises to delight your taste buds. Cap off your day by enjoying your favorite cocktails in our inviting bar/lounge.

Comfort & Convenience
Our 27 air-conditioned rooms offer modern amenities such as Smart TVs, microwaves, and complimentary Wi-Fi. With daily housekeeping and secure safes, you'll feel right at home while exploring the beautiful Isla Holbox.

Don’t miss out on the chance to create lasting memories—book your stay at Naj Casa Holbox today!

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 1538 reviews
Cleanliness: 9.15
Service: 9.99
Location: 9.16
Room Quality: 9.11
Amenities: 9.14
Value for Money: 8.6
Food and Beverage: 8.65
Overall Experience: 9.82
T
Torres • solo_traveller • mx
10
2026-06-25 • via Nuitee
A
Alessandro • family_with_children • it
9
OTTIMO SOGGIORNO IN UNA STRUTTURA BELLA E TRANQUILLA
Pros:

Bella struttura defilata dalle vie centrali più rumorose, raggiungibili in 5/10 minuti a piedi.
La camera al piano terra era ampia con una bella vetrata sull'esterno, da dove si poteva tranquillamente raggiungere la piscina.
Verde curato e sala colazione ampia. la colazione adeguata.
Personale disponibile.
bella la delicatezza di accoglierti con un panno fresco quale refrigerio in attesa del check in.
camera pulita e riassettata ogni giorno.
a disposizione teli per la piscina.

Cons:

se dobbiamo trovare un neo, migliorerei la colazione, che si è dimostrata proprio sullo standard, mentre le accortezze ed i particolari che notato nella struttura e nella sua conduzione mi facevano presagire altrettanta cura nella colazione. Piccolezze eh, lo ribadisco, ma, ad esempio, opterei per marmellate di casa piuttosto che le solite piccole confezioni e di dare la possibilità di "costruirla" e non di proporre tre tipologie rigide.

2026-06-24 • via Nuitee
M
Ma. Isabel • solo_traveller • mx
10
2026-06-20 • via Nuitee
J
Jelena • couple • de
9
2026-06-20 • via Nuitee
C
Cin Avila • solo_traveller • mx
9
Pros:

Habitacion amplia y moderna, con vista al jardín. Camas y almohadas comodas. El personal muy amable. La ubicación está un poco alejada del centro, pero fácilmente puedes llegar caminando.

Cons:

La habitación se sentía con humedad.

2026-06-18 • via Nuitee
C
Cinthia • couple • ar
9
Lovely
Pros:

The pool and the dorm were great

Cons:

If you open your window in the basement rooms every guest that pass by can see you or enter to your room

2026-06-17 • via Nuitee
G
Gorka_ • solo_traveller • es
10
Pros:

Ok

Cons:

Todo Genial

2026-06-17 • via Nuitee
Y
Yina • solo_traveller • mx
10
Pros:

El lugar es muy bonito, la alberca , mucha naturaleza y tranquilo. Habitación amplia con cocina y muy céntrico

2026-06-17 • via Nuitee
E
Eduardo • family_with_children • es
7
2026-06-12 • via Nuitee
C
Catherine • family_with_children • fr
9
très bon hôtel
Pros:

le personnel de l'accueil était très sympathique. La chambre était très grande, les lits étaient confortables et la douche était puissante.

Cons:

un peu cher

2026-06-10 • via Nuitee
C
cherif • couple • fr
10
paix et sérénité dans un environnement tres qu'agréable
Pros:

tres bonne hôtel tres propre et agréable
tres bon rapport qualité prix
personnelles tres agréable
tres bon petit déjeuné
à 100% satisfait

2026-06-09 • via Nuitee
S
Steven • family_with_children • fr
9
Très bon établissement pour séjourner à Holbox😉
Pros:

Proche du centre-ville sans être dans la ferveur des bars de nuit et restaurants. On fait tout à pied: resto, plage, commerces.
Les chambres sont grandes et très propres.
Le personnel est très agréable et toujours au petit soin.
Très bon rapport qualité / prix : 50/60€ la nuit c’est très correct surtout Holbox.

Cons:

Manque un peu d’isolation entre les chambres et les espaces communs.
L’eau de la piscine est propre mais manque un peu de place pour les transats surtout quand il y a du monde dans l’hôtel.
Petit dej un peu cher 😬

2026-06-09 • via Nuitee
A
Annika • extended_group • de
10
Top
Pros:

Die Zimmer des Hotels sind super und auch die Pool Area ist toll gemacht. Das inkludierte Frühstück war auch super für den Preis und vor allem das Personal super freundlich. Wir waren in der Nebensaison (Juni) da und es war wirklich ein tolles Preis-Leistungs-Verhältnis! Alles ist fußläufig zu erreichen. Wir würden immer wieder kommen, auch wenn es in der Hauptsaison natürlich allgemein auf der Insel etwas teurer ist.

Cons:

War alles toll! Nur der Aufenthaltsraum war abends leider geschlossen, das wäre noch schön gewesen, diesen nutzen zu können weil wir mit einer größeren Gruppe unterwegs waren. Aber sonst alles super!

2026-06-05 • via Nuitee
S
Sebastian • family_with_children • ar
9
Excelente relación precio calidad y servicio
Pros:

Habitación amplia, súper completo y limpio.
Ideal para estar con niños la alberca tiene un sector no profundo cerrado , es perfecto para que los niños jueguen

Cons:

Podría haber servicio de bar/cena en el roof , y la ubicación no es tan buena pero tampoco es lejos , lo super recomiendo

2026-06-05 • via Nuitee
C
Clara • couple • es
10
Unos días muy agradables
Pros:

Muy atentos, el desayuno buenísimo. Te dejaban toallas para la playa o la piscina. La cama era grande y cómoda, el aire acondicionado funcionaba de maravilla. Había utensilios de cocina, cafetera, microondas y sandwichera. Muy limpio todo y decorado con mucho gusto.

Cons:

No nos pusieron gel de baño, lo pedimos y se olvidaron de traerlo.

2026-06-05 • via Nuitee
C
Catherine • family_with_children • fr
9
super hôtel
Pros:

La chambre était très grande avec balcon et vue sur la piscine. très propre, belle salle de bain. cuisine pratique avec micro-onde et réfrigérateur. Personnel très accueillant.

Cons:

tout était super.

2026-06-04 • via Nuitee
A
Alexandra • solo_traveller • pt
10
Bom Hotel
Pros:

Quarto amplo e muito cómodo, com pequena cozinha. Disponibilizam água filtrada todos os dias. Chuveiro com boa pressão. Piscina boa para intervalar com a praia.

Cons:

Faz falta um lava pés/chinelos em algum local estratégico.

2026-06-04 • via Nuitee
S
S.B. • solo_traveller • us
10
2026-06-04 • via Nuitee
B
Bert and David • solo_traveller • be
10
Pros:

Groot bed, goeie prijs

Cons:

Naast ons waren er gasten die tot 2 uur s nachts lawaai hebben gemaakt, samen met andere gasten die ze op hun kamer hebben uitgenodigd. Het heeft uren geduurd. Ik hoopte dat het hotel zelf de gasten zou aanspreken om stil te zijn, maar dat gebeurde niet.

2026-06-01 • via Nuitee
M
Melissa • extended_group • ca
9
Beautiful and comfortable stay
Pros:

The rooftop breakfast was beautiful. We checked out the breakfast one day, but they didn't have anything for smoothies so we left. Rooms are perfect, clean and modern.
Staff are extremely friendly and helpful. Housekeeping/cleaning staff do an excellent job! Beautiful oasis/pool/lounge area.
Great a/c unit and fan to help us cool down.
Only a 7-10min walk to City Centre/beach.

Cons:

Double beds are a little small, queen would have been better. Drain in shower doesn't drain well. Hot water limited.

2026-05-23 • via Nuitee