avid hotels - Tijuana - Otay by IHG

Hotels
•
Avid
9.4 (1215 reviews)
Cda. Ing. Juan Ojeda Robles 14802 , Tijuana , mx

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Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Hotel cleanliness
Friendly staff
Good breakfast
Comfortable beds
Great value
Cons:
Thin walls
Slightly isolated location
Room odor issues

Categories

Cleanliness
9.43
Most reviews mention that the hotel was clean, although one noted a bad smell in the room.
Service
9.9
Numerous positive mentions of great service and polite staff.
Location
8.94
Close to the airport, but some reviews indicate it's somewhat isolated.
Room Quality
8.89
Rooms are generally comfortable, though some had issues such as thin walls or unpleasant odors.
Amenities
9.42
Free coffee and good amenities were positively highlighted.
Value for Money
9.38
Many reviews indicated good value for the quality provided.
Food and Beverage
9.43
Breakfast received positive reviews, although some improvements were suggested.
Overall Experience
9.8
Most guests expressed a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:32

Property Description

Modern Comforts and Convenience
Experience modern comfort at avid hotels - Tijuana - Otay, an IHG Hotel. Each air-conditioned room is equipped with a desk, flat-screen TV, and a private bathroom. Enjoy a restful stay in our non-smoking property located near Las Americas Premium Outlets.

Business-Friendly Amenities
Stay productive with our on-site business center and stay energized with our convenient vending machines offering snacks and drinks. Our 24-hour front desk staff fluent in English and Spanish are always ready to assist you.

Nearby Attractions
Explore top attractions like USS Midway Museum and Balboa Park located just a short distance away. With Tijuana International Airport nearby, avid hotels - Tijuana - Otay, an IHG Hotel, is the perfect choice for your stay in Tijuana. Book now for a memorable stay!

Important information:

Please note that when you arrive at the hotel, we will do our best to accommodate your room type preference. This is subject to availability and cannot be guaranteed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.4
Based on 1215 reviews
Cleanliness: 9.43
Service: 9.9
Location: 8.94
Room Quality: 8.89
Amenities: 9.42
Value for Money: 9.38
Food and Beverage: 9.43
Overall Experience: 9.8
V
Vanessa • extended_group • nz
10
2026-07-09 • via Nuitee
R
Rodolfo • solo_traveller • mx
10
2026-07-08 • via Nuitee
R
Rafael • couple • us
10
Pros:

Está bien ubicado y que tiene buen estacionamiento

Cons:

👍

2026-07-06 • via Nuitee
G
GAMALIEL • solo_traveller • mx
10
Pros:

Muy buena atención, y el tramite de ingreso fue rápido

Cons:

No tengo comentarios

2026-07-06 • via Nuitee
J
Jimenez • solo_traveller • us
10
Pros:

Very clean and well run facility. The breakfast was great and the staff was very attentive. The bathroom in my room was very spacious and had a lot of features. I loved it.

Cons:

There was nothing to complain about.

2026-07-05 • via Nuitee
R
Ruth • solo_traveller • us
7
Pros:

La ubicación

Cons:

No dormi agusto, los cojines de las camas muy incómodos, no me gustó el desayuno

2026-07-04 • via Nuitee
G
Georgie • couple • us
9
Pros:

ok

2026-07-01 • via Nuitee
O
ORDAZ • solo_traveller • us
10
Exlent
Pros:

It was great I will recommend

Cons:

No comment

2026-06-29 • via Nuitee
J
jose luis • couple • us
10
2026-06-29 • via Nuitee
A
Aranza • couple • mx
9
Traveling for work? This is the spot.
Pros:

I absolutely loved the blinds. I would even list it as an amenity 😂 the pics are from the same spot in the room around 8 in the morning during the summer, with the blinds and without. As someone with light sleep, these where a blessing. The staff as kind and the breakfast good 🤍

2026-06-29 • via Nuitee
E
Eloy • family_with_children • us
10
2026-06-29 • via Nuitee
M
Mabel • couple • mx
9
2026-06-25 • via Nuitee
V
Vanessa • extended_group • nz
9
Excellent choice.
Pros:

Breakfast had 3 hot options, toast and other sweet treating with fruit and fruit juice.
Rooms were comfy, clean and quiet. I felt very safe.
Staff spoke English and the lobby was comfy.

Cons:

I had a noisy neighbour on the second night and realised that the walls were a bit thin!! But there was no outside noise which is why I had changed from a different hotel.

2026-06-25 • via Nuitee
L
lopez • solo_traveller • mx
10
2026-06-24 • via Nuitee
D
Delia Cristina • solo_traveller • mx
9
2026-06-22 • via Nuitee
D
Daniel Alejandro • solo_traveller • mx
10
Excelentes instalaciones y servicios
Pros:

Atención, servicios, limpieza, confort, todo muy bien

Cons:

Todo muy bien, la vdd, solo la ubicación podría ser mejor

2026-06-18 • via Nuitee
R
Ricardo • solo_traveller • mx
10
Pros:

Instalaciones muy limpias, la cama y almohadas súper comodas

Cons:

No hay nada

2026-06-18 • via Nuitee
C
Cristina • extended_group • us
10
A super clean, comfortable and relaxing stay.
Pros:

I really enjoyed my stay at this hotel. It was 10-15 min away from downtown, which made it feel more peaceful but still super convenient. It was easy to find and get to, which made the trip start off smoothly.

The hotel was clean, clean, clean! From the lobby to the room, everything was spotless and very well maintained.

The staff was great and made check in so easy. Everyone was friendly, welcoming, and helpful throughout my stay.

The room was quiet and very comfortable. The bed was so comfortable that I slept great every night. I also loved that they had a 24 hour coffee station, which was such a nice perk and really convenient.

Overall, I had a great experience and would happily stay here again. Highly recommend!

Cons:

Nothing really stood out as a negative. My stay was smooth, comfortable, and enjoyable from check in to check out. Everything was clean, the staff was great, and the whole experience felt easy and relaxing. I honestly don’t have any complaints at all.

2026-06-10 • via Nuitee
A
Anarosa Ibarra Ochoa • solo_traveller • mx
10
Pros:

Todo el personal es muy amable y servicial

Cons:

.

2026-06-06 • via Nuitee
J
José m • couple • us
10
2026-05-26 • via Nuitee