Staybridge Suites - Flowood - NW Jackson by IHG

Hotels
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Staybridge Suites
8.7 (442 reviews)
2620 Lakeland Drive , Flowood , US
+1 601-952-3234

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Many reports of clean/comfortable rooms
Good breakfast (reported by multiple guests)
Comfortable beds/homey rooms
Convenient location (Jackson/Flowood area)
Modern appearance in several rooms
Good value/price
Workout room noted positively
Cons:
Inconsistent housekeeping / missing towels and services
WiFi outages or poor WiFi
Breakfast sometimes sparse, poorly maintained, or not provided
Loud A/C and refrigerator noise in rooms
Outdated rooms and small bathrooms in some units
Dog smell/dog hair and reports of live bugs
Limited parking
Confusing or industrial-feeling breakfast setup

Categories

Cleanliness
7
Mixed reports: several guests praised cleanliness, but multiple reviews mention dog hair/odor, live bugs, and inconsistent or missing housekeeping.
Service
10
Generally very positive: many reviewers called staff exceptionally friendly and helpful; a few isolated front-desk failures (towels, blankets, phone service) were reported but do not dominate the sentiment.
Location
9
Mostly favorable: multiple guests note the location is good or convenient (e.g., Jackson/Flowood area); one reviewer called it just OK but overall location is a strength.
Room Quality
7.6
Mixed quality: some rooms are modern and comfortable, but others are described as outdated, with small bathrooms, broken fixtures, noisy A/C and fridge, and remote/TV issues.
Amenities
7.6
Inconsistent amenities: breakfast and dining setup received both praise and criticism (sparse or poorly maintained at times), WiFi outages and limited parking reported; fitness room noted positively.
Value for Money
9.8
Perceived as good value by several guests — price was called good and many reviewers indicated they would return, supporting a strong value perception.
Food and Beverage
8.6
Mixed breakfast experience: several guests loved the breakfast (delicious/consistent), while others reported it was sparse, poorly maintained, or not provided as advertised.
Overall Experience
10
Overall positive: a majority of reviews express willingness to return or recommend, praising staff and comfort; intermittent issues (cleanliness, noise, amenities) tempered but did not outweigh positive stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Luxurious Amenities
Staybridge Suites - Flowood - NW Jackson offers an array of luxurious amenities including an indoor pool, fitness center, evening entertainment, and a shared lounge.

Convenient Services
Guests can enjoy free WiFi, a business center, and vending machines with snacks and drinks at the hotel. The reception is also available to provide tips on the area, ensuring a convenient stay.

Comfortable Accommodation
The rooms at Staybridge Suites - Flowood - NW Jackson are designed for comfort, featuring a seating area, air conditioning, and a TV. Guests can start their day right with an American breakfast available each morning.

Experience a blend of comfort and convenience at Staybridge Suites - Flowood - NW Jackson, an IHG Hotel. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 442 reviews
Cleanliness: 7
Service: 10
Location: 9
Room Quality: 7.6
Amenities: 7.6
Value for Money: 9.8
Food and Beverage: 8.6
Overall Experience: 10
T
Tamarian • couple • us
2
My stay wasn’t the best due to the ac unit making to much noise overnight I have a video but it won’t upload for some r
Pros:

It was nice and very clean smell amazing

Cons:

My AC unit was in my room it was so loud when it come on it work us out our sleep I’ve even recorded it to show them that the unit made to much noise to be inside the room

2026-11-01 • via Nuitee
C
christrina • couple • us
9
2026-11-01 • via Nuitee
D
Daniell • solo_traveller • us
8
2026-10-29 • via Nuitee
L
Lisa • couple • us
9
As for the overall hotel, I’ve given it an eight staff was exceptionally. Nice location was OK. Price was good but Rose
Pros:

It was quiet and the staff was nice

Cons:

Rooms were a little outdated and it could’ve been a little cleaner bathrooms, terribly small and I’m a small woman

2026-10-26 • via Nuitee
D
DAndrea • couple • us
10
2026-10-26 • via Nuitee
S
Shaunda Gainey • family_with_children • us
10
Great place to stay for a while.
Pros:

I like the overall appearnce. The cleanliness and the staff. It is very modern.

Cons:

Everything was good.

2026-10-25 • via Nuitee
T
Tamera • solo_traveller • us
10
2026-10-20 • via Nuitee
L
Laverne • couple • us
10
Pros:

The staff was so wonderful and nice

2026-10-19 • via Nuitee
S
Sydnee • couple • us
8
2026-10-15 • via Nuitee
A
ANA LUCIA • solo_traveller • br
6
2026-10-13 • via Nuitee
J
Josiah • couple • us
2
Worst experience to have on a stay away
Pros:

Nothing they didn’t provide breakfast like it said

Cons:

They didn’t provide any breakfast also they didn’t have any every towels

2026-10-12 • via Nuitee
C
Cheyenne • family_with_children • us
10
Really excited to book my next stay soon!
Pros:

It was just really nice

Cons:

Not alot of parking

2026-10-10 • via Nuitee
R
Randall • family_with_children • us
8
Cons:

With one hour left the breakfast was sparse and not well maintained. Layout is confusing. Are the real plates to be used or are they transitioning to paper? There’s real potential for being a step above, but industrial trash cans in the breakfast area, etc., are counter to the nicer setting of china plates. Seems confused at what they are trying to achieve.

2026-10-09 • via Nuitee
L
Larry • couple • us
10
I will be back
Pros:

Everything

Cons:

No problems

2026-10-08 • via Nuitee
C
Common • couple • us
4
2026-09-19 • via Nuitee
N
Nichole • solo_traveller • us
3
Cons:

The a/c unit and fridge were so loud you couldn't sleep. Would not recommend if you actually want a good night's rest.

2026-09-16 • via Nuitee
K
Kasshanda • solo_traveller • us
7
2026-09-14 • via Nuitee
M
Marion • solo_traveller • us
10
Pros:

The breakfast was so delicious! I highly recommend this hotel.

Cons:

Everything was remarkable.

2026-09-14 • via Nuitee
B
Brown • couple • us
1
Not good
Pros:

Room wasn't clean bad order smell like dog,dog hair ever where

Cons:

Everything

2026-09-08 • via Nuitee
L
Li • couple • us
8
2026-09-08 • via Nuitee