Pocono Mountains Hotel and Spa

Hotels
Independent
5.8 (71 reviews)
38 Lehigh Rd, Gouldsboro, Pennsylvania, 18424 , Gouldsboro , US

Pets allowed

Facilities

Fitness facilities
Fireplace in lobby
Arcade/game room
Fish cleaning table
Free WiFi
Concierge service
Wheelchair accessible
Fitness facilities
Bicycle rentals nearby
Fireplace in lobby
See all facilities

Review Highlights

Pros:
Nice ambiance
Comfortable bed
Friendly staff
Cons:
Poor cleanliness
Unpleasant odors
Inadequate room maintenance
Unsatisfactory amenities

Categories

Cleanliness
3.69
Numerous reviews mention a strong odor of mold and mildew, as well as an overall lack of cleanliness.
Service
8.66
Service was noted as decent by a few guests; one had a positive experience with the staff.
Location
7.7
Some guests felt the location was far from dining and shopping options, which negatively affected their experience.
Room Quality
4.65
Rooms described as rundown with issues such as mold, bugs, and other maintenance problems.
Amenities
5.68
Limited mention of amenities; those that exist were not adequately maintained.
Value for Money
4.64
Several reviews indicate that the price paid did not match the quality of the hotel experience.
Food and Beverage
6.69
No specific mentions; assigned a middle rating.
Overall Experience
4.66
Overall experiences from guests were largely negative, citing health hazards and poor conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:19

Property Description

Private Beach and Fitness Center - Enjoy a relaxing day at our private beach or stay active at the fitness center.

Complimentary Amenities - Benefit from free Wi-Fi, concierge services, and an arcade/game room during your stay.

Convenience and Comfort - Unwind in our guestrooms with free Wi-Fi, separate sitting areas, and housekeeping once per stay.

Book your stay at Pocono Mountains Hotel and Spa for an unforgettable lakeside retreat.

Important information:

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Free in-room WiFi has a 2-device limit.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 30

  • Pets

    Pets cannot be left unattended

  • Accessibility

    No elevators

  • Pets

    Pet max weight (per pet) in kg is 14

See all policies

Location

Guest Reviews

5.8
Based on 71 reviews
Cleanliness: 3.69
Service: 8.66
Location: 7.7
Room Quality: 4.65
Amenities: 5.68
Value for Money: 4.64
Food and Beverage: 6.69
Overall Experience: 4.66
M
Marilyn partner
4
Pros:

Let me start off by saying that this place is a beautiful place if you're looking for something antique and western, but overall, I must give this place three stars. It's very rundown, and the smell of mold rules the hallways. The place indicator says it's a smoke-free hotel, but it definitely isn't - all you smell are old cigarettes and pleading products. I appreciate that the young lady upgraded my room; the room was very clean, and the bed was comfortable enough for me to sleep in. The only issue was that the patio lights stayed on all night, and the curtains were thin, so the light bothered me. It also indicated they had a beach, but it was false - it's a swamp covered with trees and green mold. Overall, it was okay, but was it worth the amount I paid? No but that's how I get to experience things in the area by learning and never repeating the lesson again.

2025-09-01 via Nuitee
C
Christina partner
10
Pros:

Rustic and very cozy. Loved the hot tub in the my room.. quiet, our check in guy was awesome

2025-08-17 via Nuitee
S
Shirlann
2
Worst stay ever
Pros:

Absolutely terrible. Smelled like like mildew. Bugs everywhere. Huge flies. You could only lock the screen door with peice of wood at the bottom. Left 1 hr in our stay. Was getting sick from the smell. Felt very nauseous

2025-08-15 via Nuitee
M
Michael
6
Pros:

Nice ambiance, wood area, however this old resort is not close to any dining or shopping venue. The hotel has vintage furniture, pictures etc. Plumbing ne3ds repwired and updated.

2025-08-12 via Nuitee
N
Navin partner
10
Pros:

It was a wonderful experience

2025-08-04 via Nuitee
T
Tinisha
2
Pros:

The moment I turned on the faucet in the sink to brush my teeth, the water started backing up within 3 seconds. Dirty water with a clogged pipe, water couldn’t even go down the pipe. The entire place is like a very cheap motel. I left immediately. The online photos of the place were deceptive.

2025-08-04 via Nuitee
C
Christina
2
Pros:

We played the gambling machines and my boyfriend got called a professional gambler because he hit on the machines. Then the receptionist was on tue phone saying she will tell us to leave. I confronted her and she said if my card declined because i paid with card amd not the cash we won from the machines. We went to another place to stay. They carged my card and im still waiting to get my refund.

2025-07-20 via Nuitee
V
Verified traveler
2
A Nightmare Stay at The MappleMold hotel
Pros:

I wish I could give this hotel zero stars. From the moment I arrived, it was clear this place was a disaster. The property is an absolute dump—trash littered everywhere, from cigarette butts to food wrappers, making the grounds look like a landfill. The building itself is ancient, crumbling, and reeks of neglect.

The room was even worse. The overpowering stench of mold, cigarette smoke, and dog urine hit me the second I walked in. The carpet was damp and squished underfoot, clearly saturated with who-knows-what (though the urine smell gave a strong hint). The ceiling in the bathroom had suspicious holes—perfectly positioned for a hidden camera, which made showering feel like a scene from a horror movie. I didn’t feel safe for a second.

Speaking of safety, the door’s lock was flimsy at best, barely latching, let alone securing the room. The whole place felt like it hadn’t been cleaned or maintained in decades. Mold crept along the walls, and the air was thick with a musty, smoky haze that made breathing unpleasant.

I couldn’t sleep, couldn’t relax, and checked out as fast as possible. This hotel is a health hazard and a security nightmare. Save your money and your sanity—stay far, far away.

2025-07-20 via Nuitee
J
Jeffrey
6
Pros:

Very rustic but price was right,

2025-07-20 via Nuitee
V
Verified traveler
2
Pros:

We got there late in the evening. We asked to see the room it was disgusting. I have never seen anything like that. The smell was unbearable. We didn’t end up checking in we couldn’t stay there it was not possible.
Very disappointing.

2025-07-18 via Nuitee
A
Anthony partner
2
Pros:

Across the board, it was an bad experience staying here.
I checked out after the first day and didn’t stay the second day because of a sudden personal emergency.
So I asked the owner or manager to try to get me a refund for the second day booking and they told me to deal about it with Expedia.
So I called Expedia all they did was send me two emails so far telling me that the situation is still pending according to the Pocono Hotel and Spa.
That doesn’t make sense because they told me already at the hotel they will not refund me for the second day. That I had already paid and booked for through Expedia.
And I’m still waiting for an answer on that one for me from either Expedia or hotel.
Like I said, it was a personal, family emergency of why we left and the hotel management knows that and knows why.
It would be nice if I can at least get a credit for the $108 I paid for the booking or a full refund.
Which ever they want to do.

2025-07-10 via Nuitee
O
omayra
2
Terrible
Pros:

We choose this hotel because it was close to a location we were working. When we got to the hotel it was locked and we were not let in. We had to sleep in our car

2025-07-08 via Nuitee
N
Natashs partner
8
Pros:

See u soon

2025-06-29 via Nuitee
D
Dylan
2
Trash every where not a spa
Pros:

Terrible stank musky moldy, no toilteries, had to take ou5 own trash and supply own toilet paper, trash arpund the whole building collpasing and boarded up rooms doors and stairs, no one at the front desk, just very dirty cheap ran down,
No spa no hot tubs only 3 rooms have an INFLATABLE HOT TUB.

2025-06-23 via Nuitee
M
Monica partner
2
Pros:

Nobody should ever stay at this property. And you should never be recommending it to anybody.

2025-06-23 via Nuitee
J
Joseph family
2
Pros:

The worst filthy dirty bugs everywhere

2025-06-23 via Nuitee
C
Charles partner
8
Pros:

Beautiful scenery, quiet and peaceful

2025-06-08 via Nuitee
D
DANIEL
2
Oh the smell
Pros:

This hotel has a musk of decades of mold and cigarette smoke. The only thing new in this hotel is the no smoking signs which are to little to late.

2025-05-12 via Nuitee
G
Gayle
6
Pros:

We liked the location and the staff who were very welcoming.
The beds were uncomfortable and the room smelled of urine.
Otherwi

2025-05-03 via Nuitee
R
robert partner
8
Pros:

My wife and I recently planned a quick weekend getaway. We choose Pocono Mountain resort and spa for a couple of reasons.
1. Dog freindly. (They were very accommodating for traveling with our four legged member of our family.)
Close to other things in area we have done in the past. (Everything seemed to be around 25-30 minutes which we didn't mind with the wonderful Mountain veiws)
3 reasonable price
This is not the Hilton so don't expect it. If grandmom said come stay at my cabin in the mountains this place has that vibe. The staff and owner are nice and very sociable. The place is far from perfect and dated but thats what gives it its character. We are already planning our next trip back we loved it.

2025-04-29 via Nuitee