Fairfield by Marriott Inn & Suites Ashtabula

Nothing really. I thought there should have been a little more space between the bed and the counter under the tv.

Nothing. All good!

Front desk had problems processing the booking.com payment which was a little frustrating and time consuming.

There wasn’t anything that we didn’t like.

Nothing. Perfect!

There was nothing for once at a hotel it was the best experience ever

I like everything except the 3oclock check in.

The flashing smoke detector light above my bed.kept me awake. Also, some of the other guests were very loud in the room above me. I know that isn't something you can control.

Room was for 4 people however only enough towels for 3 to shower. Was provided extra towels.

Was there during a bad storm. Power went out about 3:30pm and I didn’t have power in my room until 3:30 am. NO ONE from the staff came to my room to offer any help if needed or e en to tell me any details on when power would be back on. After two hours of doing nothing in my room bc of no power I had to walk down dark stairway to front desk and ask when power would be back on and was told about 9:00m. I asked why no generator in hotel and the front desk girl never answered me. She was working with a tiny battery operated lantern!!! I asked if she had any flashlights and she looked around d and gave me a tiny one. On the way back upstairs to my room on the se one floor I tripped on the stairs, was ok but scary in the dark on the way back to my room. Sat around d in my room all night doing nothing. About midnight the bathroom light and entrance light to the room came back on but NOTHING else came back on until 3:30am. I u detestable d the area was hit hard so I was mad about no power but understood. HOWEVER, the lack of a hotel generator was/is VERY upsetting to me and I was scared in case of a fire or anything happening in the hotel that I would have to leave the hotel!! NOT GOOD AND NOT SAFE! If a fire or even the fire alarm would have gone off it would have been so scary and UNSAFE for guests staying in a four story hotel with no generator. I find it interesting that this hotel chain does t have a generator!! If something would have happened to me if there was a emergency with no generator I would contact my lawyer for a lawsuit asap! This was very unfortunate. Also, when checking out in the morning when asked if I enjoyed my stay and I said no they looked at me like I had two heads. I turned back in my flashlight they gave me and said I couldn’t believe this hotel didn’t have a generator and again got mo response/answer to that and was made to feel like I was asking a stupid question!! Told them I wasn’t happy and they said they were sorry...