Heritage Collection on Arab - Mobile App Check-In

Hotels
9 (1380 reviews)
78 Arab Street , Singapore , SG
+65 6223 7155

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cozy rooms
Cons:
Mould smell in room
Windowless rooms for some guests

Categories

Cleanliness
8.33
Some reviews mention a mould smell in the room.
Service
9.8
Staff were consistently praised for their helpfulness and responsiveness.
Location
9.34
Multiple reviews highlighted the great location with proximity to attractions.
Room Quality
8.29
Reviewers noted issues with windowless rooms but found them cozy and functional.
Amenities
8.82
Amenities include laundry facilities and coffee shop nearby, though some aspects could be improved.
Value for Money
8.78
Seen as a decent deal given the location, but inflated ratings due to rewards received.
Food and Beverage
9.33
Coffee shop next to hotel received positive remarks for gluten-free options.
Overall Experience
9.3
Overall positive experiences reported despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:06

Property Description

Prime Location in Kampong Glam District

Located just 700 metres from Bugis Street, Heritage Collection on Arab - A Digital Hotel offers a sustainable 3-star stay in the vibrant Kampong Glam district of Singapore. With key attractions like Raffles City and Mustafa Centre within close proximity, guests can easily explore the city's highlights.

Modern Amenities for Comfort

Each air-conditioned unit at the aparthotel is thoughtfully equipped with essential amenities including a kitchenette, flat-screen TV, and free WiFi. Guests can also enjoy the convenience of a safety deposit box and a private bathroom with a bidet, ensuring a comfortable stay.

Convenient Facilities for a Pleasant Stay

Whether you prefer to dine in or out, the option is yours. The hotel provides kitchenware for those who wish to prepare their meals. Additionally, with a lift for easy access and a paid airport shuttle service, guests' convenience is a top priority at Heritage Collection on Arab - A Digital Hotel.

Book now for an unforgettable stay in the heart of Singapore!

Important information:

The property only accepts Passport ID as a valid identification upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that guests will have to show a valid (photo ID/government-issued ID/passport) for bookings made with a (debit/credit) card as also showing your (debit/credit) card is a must.

This is a strictly nonsmoking property. Smoking will incur a fine of S$1,000, and a fine of S$500 will be imposed for durian consumption. The Management reserves the right to forfeit the full deposit and impose eviction and/or charge on the credit/debit card provided.

Should you fail to check-in by 12pm one day after your original check-in date, your reservation will be treated as a "No Show". In the event of a no-show, the full amount for the entire duration of the reservation is nonrefundable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1380 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
W
Weneka • couple • my
10
Good
Pros:

Had a really pleasant stay at Heritage Collection on Arab Street. The place is nice, clean, and comfortable, and the staff were all very friendly and helpful throughout my stay. Special thanks to Popo and the rest of the team for being so helpful and making everything easier for me. Really appreciate the great service and hospitality! 😊❤️

2026-09-19 • via Nuitee
N
Naomi • couple • gb
8
Pros:

The team including Popo were very responsive and helpful. Great location and a cost effective way to have a private room & en-suite in the centre of Singapore.

Cons:

Would have appreciated being able to get one towel replacement.

2026-09-19 • via Nuitee
N
Nicole • solo_traveller • us
10
Excellent location. Super easy to get anywhere walking or using public transportation. Trisha, Popo, and Jamie were very
Pros:

Perfect location, very clean, very comfortable bed and amazing staff

Cons:

The room was quite small but I was by myself so it wasn’t a big deal.

2026-09-19 • via Nuitee
J
Jessica • solo_traveller • au
10
loved it, clean, amazing location, would reccomend
Pros:

perfect location, it was small however quite cozy and comfortable. was clean, has great facilities and i love the private mini kitchen and the communal washing machines make it super easy to stay on top of your belongings.

Cons:

nothing :) the digital concierge may be difficult for some people, however responses were prompt and easy to figure out

2026-09-18 • via Nuitee
F
Filip • couple • pl
10
Pros:

Bardzo doba lokalizacja w tej cenie. Pokój mały ale posiadał wszystko czego potrzebowaliśmy. Klucze w wersji elektronicznej nie były problematyczne. Hotel posiadał bardzo dobre WiFi, jego zasięg wychodził poza hotel.

2026-09-17 • via Nuitee
K
Katherine • solo_traveller • gb
10
2026-09-17 • via Nuitee
B
Bingyu • couple • au
8
It’s great if you get up to pray at 5am everyday
Pros:

Very clean, friendly and on time online staff, good facilities and great service, great location

Cons:

Everyday in the morning 5am something the mosque play very loud sound for praying, the sound proof is not good enough in this hotel.

2026-09-16 • via Nuitee
Y
Yu-Ting • solo_traveller • tw
10
2026-09-16 • via Nuitee
C
Coralie • couple • fr
8
2026-09-16 • via Nuitee
S
Shahad • solo_traveller • iq
10
Fab
Pros:

Location

Cons:

Nothing

2026-09-15 • via Nuitee
L
Laurand • solo_traveller • ee
10
2026-09-13 • via Nuitee
G
Garner • couple • us
10
Staff were extremely friendly, the room was neatly set up, they had laundry machines free of charge, and held my luggage
Pros:

Staff were extremely friendly, the room was neatly set up, they had laundry machines free of charge, and held my luggage for hours so I could explore the city! Fantastic customer service! Popo assisted me on the property. She was fantastic.

2026-09-13 • via Nuitee
R
René • couple • de
10
Zentral, bequem und einfach
Pros:

Es war unsere erste volldigitale Unterkunft und wir waren ein bisschen unsicher, aber es funktioniert alles reibungslos.
Der Kontakt zu den Ansprechpartnern war immer und sofort möglich. Popo, Trisha, Divina und Jamie waren immer hilfreich und super nett🙂 danke euch, für den tollen Aufenthalt🙂

2026-09-12 • via Nuitee
O
Osaid • solo_traveller • ie
10
2026-09-11 • via Nuitee
F
Fiona • solo_traveller • gb
9
Pros:

Trisha, Popo and Jamie were extremely helpful during our stay . A very comfortable bed. Useful to have a microwave.

Cons:

Door unlocking was a bit fiddly initially, but fine after we'd got in with no problems after that.

2026-09-11 • via Nuitee
R
Roberto • extended_group • it
10
Sicuramente un’ottima scelta a Singapore
Pros:

Ottima soluzione per passare qualche giorno a Singapore. Posizione ottima. Zona servita da bus e metropolitana e vicinissima a Bugis Junction per lo shopping e i ristoranti. Camere piccole ma provviste di tutto il necessario e ottima assistenza dello staff, grazie a Popo, Trisha, Divina and Jamie

Cons:

La mancanza di finestre

2026-09-10 • via Nuitee
L
leyre • solo_traveller • es
10
Pros:

El alojamiento cumplió con creces las expectativas y está en una ubicación excelente. El personal, Trisha, Popo y Jaime, y el servicio fueron inmejorables.

2026-09-08 • via Nuitee
D
Dwi • solo_traveller • id
9
Pros:

The facilities were good, hairdryer, mini fridge, microwave, even bidet

Cons:

The room is quite small, but compact

2026-09-07 • via Nuitee
R
René • solo_traveller • th
5
2026-09-07 • via Nuitee
Y
Yasmin • solo_traveller • at
10
Nice
Pros:

So nice and small it’s cozy but only for one !!

2026-09-05 • via Nuitee