Heritage Collection on Arab - Mobile App Check-In

Hotels
9 (1229 reviews)
78 Arab Street , Singapore , sg

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cozy rooms
Cons:
Mould smell in room
Windowless rooms for some guests

Categories

Cleanliness
8.33
Some reviews mention a mould smell in the room.
Service
9.8
Staff were consistently praised for their helpfulness and responsiveness.
Location
9.34
Multiple reviews highlighted the great location with proximity to attractions.
Room Quality
8.29
Reviewers noted issues with windowless rooms but found them cozy and functional.
Amenities
8.82
Amenities include laundry facilities and coffee shop nearby, though some aspects could be improved.
Value for Money
8.78
Seen as a decent deal given the location, but inflated ratings due to rewards received.
Food and Beverage
9.33
Coffee shop next to hotel received positive remarks for gluten-free options.
Overall Experience
9.3
Overall positive experiences reported despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:06

Property Description

Prime Location in Kampong Glam District

Located just 700 metres from Bugis Street, Heritage Collection on Arab - A Digital Hotel offers a sustainable 3-star stay in the vibrant Kampong Glam district of Singapore. With key attractions like Raffles City and Mustafa Centre within close proximity, guests can easily explore the city's highlights.

Modern Amenities for Comfort

Each air-conditioned unit at the aparthotel is thoughtfully equipped with essential amenities including a kitchenette, flat-screen TV, and free WiFi. Guests can also enjoy the convenience of a safety deposit box and a private bathroom with a bidet, ensuring a comfortable stay.

Convenient Facilities for a Pleasant Stay

Whether you prefer to dine in or out, the option is yours. The hotel provides kitchenware for those who wish to prepare their meals. Additionally, with a lift for easy access and a paid airport shuttle service, guests' convenience is a top priority at Heritage Collection on Arab - A Digital Hotel.

Book now for an unforgettable stay in the heart of Singapore!

Important information:

The property only accepts Passport ID as a valid identification upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that guests will have to show a valid (photo ID/government-issued ID/passport) for bookings made with a (debit/credit) card as also showing your (debit/credit) card is a must.

This is a strictly nonsmoking property. Smoking will incur a fine of S$1,000, and a fine of S$500 will be imposed for durian consumption. The Management reserves the right to forfeit the full deposit and impose eviction and/or charge on the credit/debit card provided.

Should you fail to check-in by 12pm one day after your original check-in date, your reservation will be treated as a "No Show". In the event of a no-show, the full amount for the entire duration of the reservation is nonrefundable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1229 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
T
Thomas solo_traveller no
6
Nice location but got spam with e-mails and messages..
Pros:

Nice location, walking distance to everything. Clean room.

Cons:

Short bed, cant stretch out the legs fully. (180cm).
And too many mails and messages from the hotell about how to checkin and to give 10 star review.

2026-02-28 via Nuitee
O
Olga couple cy
6
Practical for short stays if you plan to spend most of your time exploring the city.
Pros:

Affordable price, location near main landmarks, comfortable bed and pillows, friendly and helpful staff.

Special thanks to Belle, who proactively offered help when she noticed by cameras that we were struggling, so we never had to reach out first.

We tried several breakfast spots nearby, and one really stood out - Penny University. The food and coffee were perfect. Definitely choose it if you’re looking for a tasty and filling breakfast.

Cons:

A nearby church holds evening and sunrise services. We were woken up every morning around 7 am by singing, which can be clearly heard even with the windows fully closed.

There is literally only one spot to open a suitcase, and it must then be stored under the bed, as leaving it open blocks access to the bed and sink. We were aware of the limited space from the reviews, and you should be aware as well.

The digital key system was inconvenient. A physical card would be more practical. When my phone battery died, we had to contact staff to regain access to our apartment. Also, having only one key for two guests is restrictive.

2026-02-28 via Nuitee
A
Andres solo_traveller cl
10
2026-02-26 via Nuitee
M
Mathilde solo_traveller fr
10
Very nice stay, and the staff was very attentive even though every thing is via WhatsApp.
Pros:

Very central to all the things to do, clean, well arranged.

Cons:

N/A

2026-02-25 via Nuitee
B
Brrrga extended_group au
8
Heritage on Purvis
Pros:

good location, close to Raffles. Short walk to convenience store, My friend and I were offered an upgrade from Arab to Purvis. Much larger rooms. Loc and Popo were very responsive.

Cons:

unreliable wifi

2026-02-24 via Nuitee
T
Tatiana solo_traveller ru
9
2026-02-24 via Nuitee
S
Silvia extended_group br
7
pleasant stay and very kind staff
Pros:

- room quite small but comfortable for 2 guests;
- miss Popo and all other hotel staff were very kind and ready for help anytime during stay until check out

Cons:

- good location near to MRT, however many bars and restaurants around hotel area may be bit noisy;
- note that mosque prayers early in morning and late night can be heard inside room (maybe bcs ramadan period)

2026-02-23 via Nuitee
V
Verena couple de
9
Hervorragende Lage und die Unterkunft bietet alles wa sman braucht
Pros:

Die Lage

Cons:

Es war etwas arg klein.

2026-02-22 via Nuitee
T
Tatiana solo_traveller ru
9
Pros:

Хорошее расположение. Номер крохотушечный, но есть все необходимое. На этаже есть стиральные машинки. Чистое пушистое постельное белье, мягкое одеяло, спать было очень комфортно.

Cons:

Если ваш рост больше 170, то вам не хватит кровати. Мой рост 165 и кровать мне была в притык. Для мужчин точно не подойдет.

2026-02-22 via Nuitee
F
Franco couple es
10
Habitación muy bien situada y cómoda
Pros:

Estaba muy bien ubicado, a escasos minutos del bus y metro. Una zona tranquila y muy bien cuidada. El piso tenía todo lo necesario para tener una estancia cómoda, incluso una pequeña cocina que funcionaba perfectamente. La habitación estaba limpia y con buena luz natural. Lo mejor de todo el personal, tuvimos que ponernos en contacto con el alojamiento en alguna ocasión y Divina y Belle siempre nos ayudaron de manera muy amable y profesional. Lo recomiendo ampliamente

2026-02-14 via Nuitee
L
Lippert couple dk
10
2026-02-13 via Nuitee
R
Razvan solo_traveller ro
9
Pros:

Even though I had my doubts about the lack of on-site personnel, the app works very well, instructions received are easy to follow and the communication via whatsapp is also very good and fast :). The location is close to food/drinks options.

Cons:

For a 2m tall guy, the room might be a bit too small, but for a 3 night stay it worked ok :)

2026-02-12 via Nuitee
C
Clive solo_traveller gb
9
Amazing and I highly recommend the Hertiage group and their hotels for stays in Singapore
Pros:

This was a great property and well located for my needs. Close to the centre of the city and close to the MRT

Cons:

The property was clean and well designed. The access and booking was very good and the staff and management were so helpful and really made things so simple. I had several things which could have made things difficult but nothing was a problem. I want to say thank you to Loc, Bella, Davina and Popo your where all amazing.

2026-02-11 via Nuitee
R
Reda solo_traveller fr
9
2026-02-11 via Nuitee
Y
Yael solo_traveller il
10
2026-02-10 via Nuitee
A
Anzhela solo_traveller cn
10
Good experience
Pros:

Great location, convenient check in . Special thanks to Maica, Divina and our Digital concierge, Belle

2026-02-10 via Nuitee
A
Aneta couple pl
8
Pros:

Lokalizacja. Bardzo dobry kontakt z obsługą obiektu. Bardzo mały pokój, ale wszystko dobrze rozplanowane.

Cons:

Moje dane osobowe zostały wykradzione, zhakowane z hotelu.
System check-in przez aplikację nie działał poprawnie, aplikacja zacinała się. Należało uważać aby nie rozładował się telefon.

2026-02-10 via Nuitee
M
Mia Alisha solo_traveller ca
8
2026-02-10 via Nuitee
A
André couple fr
9
Bon séjour à Singapour dans un quartier animé.
Pros:

L’emplacement est excellent, personnel aux petits soins et très réactif. Très propre et métro à proximité, quartier sympa.
Pratique la machine à laver et le sèche linge.

Cons:

Equipé au minimum (pas de verres)

2026-02-08 via Nuitee
N
Nur Farahannah couple my
9
Good value for money
Pros:

Security is good, facilities provided are sufficient, mattress and pillows are comfy and clean, lighting are sufficient. I got a room with window and I appreciate the sunlight. I can do laundry and heat up my meal if I want to as the facilities are provided. I requested for iron and Maica, Divina and Belle were quick to support and guided me to retreive it. The place is easy to access with their app and require little human interaction which I like.

Cons:

Space is small which is expected but sufficient for me.

2026-01-29 via Nuitee