Heritage Collection on Arab - Mobile App Check-In

Hotels
9 (1336 reviews)
78 Arab Street , Singapore , sg

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cozy rooms
Cons:
Mould smell in room
Windowless rooms for some guests

Categories

Cleanliness
8.33
Some reviews mention a mould smell in the room.
Service
9.8
Staff were consistently praised for their helpfulness and responsiveness.
Location
9.34
Multiple reviews highlighted the great location with proximity to attractions.
Room Quality
8.29
Reviewers noted issues with windowless rooms but found them cozy and functional.
Amenities
8.82
Amenities include laundry facilities and coffee shop nearby, though some aspects could be improved.
Value for Money
8.78
Seen as a decent deal given the location, but inflated ratings due to rewards received.
Food and Beverage
9.33
Coffee shop next to hotel received positive remarks for gluten-free options.
Overall Experience
9.3
Overall positive experiences reported despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:06

Property Description

Prime Location in Kampong Glam District

Located just 700 metres from Bugis Street, Heritage Collection on Arab - A Digital Hotel offers a sustainable 3-star stay in the vibrant Kampong Glam district of Singapore. With key attractions like Raffles City and Mustafa Centre within close proximity, guests can easily explore the city's highlights.

Modern Amenities for Comfort

Each air-conditioned unit at the aparthotel is thoughtfully equipped with essential amenities including a kitchenette, flat-screen TV, and free WiFi. Guests can also enjoy the convenience of a safety deposit box and a private bathroom with a bidet, ensuring a comfortable stay.

Convenient Facilities for a Pleasant Stay

Whether you prefer to dine in or out, the option is yours. The hotel provides kitchenware for those who wish to prepare their meals. Additionally, with a lift for easy access and a paid airport shuttle service, guests' convenience is a top priority at Heritage Collection on Arab - A Digital Hotel.

Book now for an unforgettable stay in the heart of Singapore!

Important information:

The property only accepts Passport ID as a valid identification upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that guests will have to show a valid (photo ID/government-issued ID/passport) for bookings made with a (debit/credit) card as also showing your (debit/credit) card is a must.

This is a strictly nonsmoking property. Smoking will incur a fine of S$1,000, and a fine of S$500 will be imposed for durian consumption. The Management reserves the right to forfeit the full deposit and impose eviction and/or charge on the credit/debit card provided.

Should you fail to check-in by 12pm one day after your original check-in date, your reservation will be treated as a "No Show". In the event of a no-show, the full amount for the entire duration of the reservation is nonrefundable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1336 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
E
Erica • solo_traveller • es
10
Pros:

Ubicación inmejorable, en una de las zonas más bonitas y coloridas de Singapur, rodeada de cafeterías, restaurantes y todo tipo de servicios.
La habitación es pequeña, pero está muy bien aprovechada y cuenta con todo lo necesario para una estancia cómoda! El servicio del personal fue excelente, gracias Loc por tu ayuda!

2026-07-04 • via Nuitee
E
Elham • solo_traveller • za
10
2026-07-04 • via Nuitee
F
Famulari • solo_traveller • it
10
Fantastico
Pros:

Ottimo servizio clienti, staff super efficiente e ottima posizione

Cons:

Tutto perfetto

2026-06-30 • via Nuitee
N
Nico • solo_traveller • de
10
Pros:

Cozy apartment in a vibrant neighborhood. You will receive lovely assistance 24/7 whenever you have a question. Popo, Divina, and Jamie are always available to help.

2026-06-29 • via Nuitee
S
Suzanne • solo_traveller • nl
9
2026-06-29 • via Nuitee
M
Mariette • couple • fr
10
Très bien
Pros:

Quartier animé, très bon accueil et chambre très bien équipée. En plus lave linge et sèche linge avec lessive à disposition. Parfait

2026-06-29 • via Nuitee
J
Jo • solo_traveller • sg
9
A comfortable, hassle-free 7-night stay in an excellent location. I would happily stay here again an
Pros:

The room and bathroom were very clean, and the room and bedding had no unpleasant smell. The location is fantastic, right in the heart of Arab Street, with plenty of food, attractions, and daily essentials all within walking distance. Although it’s a self-service hotel, the team (Popo, Divina, and Jamie) was always easy to reach via WhatsApp. They responded very quickly and communicated clearly throughout my stay.

Cons:

Not really a dislike, but remember to bring your phone whenever you leave the room, as you’ll need it to unlock the door.

2026-06-29 • via Nuitee
R
RYOKO • solo_traveller • jp
9
また利用したいです。よろしくお願いします
Pros:

部屋が清潔。廊下に洗濯機乾燥機がありとても便利。まるでシンガポールに住んでいるように楽しめました。私はシニアの一人旅でデジタルキーが初めてでしたが、スタッフのパールさんが親切に教えてくださいました。フロントはありませんがwhatsAppのアプリで何でもきけます。

Cons:

当たり前のことですが部屋は広くありません。

2026-06-28 • via Nuitee
M
Moomug • solo_traveller • au
9
Pros:

It is great value for money. Popo and Kisha looked after me and they were wonderful.

2026-06-23 • via Nuitee
J
Joseph • solo_traveller • us
10
2026-06-22 • via Nuitee
A
AMEL • solo_traveller • fr
10
Really comfortable and safe !
Pros:

The room was really nice, well arranged. The instructions so clear and the staff always here to help.
Thanks to Popo, Kisha and all the team for their help and for making the stay more friendly :)

2026-06-21 • via Nuitee
A
Andréa • couple • fr
10
Au cœur de Singapour dans le superbe quartier arabe, nous étions proche de tout. On reviendra.
Pros:

L’emplacement, le calme et la chambre très propre et bien agencée. Les concierges sont toujours là pour assister si besoin par téléphone.

2026-06-20 • via Nuitee
A
Arij • solo_traveller • de
10
Pros:

Everything was excellent and taken care of with so much attention and love! It was indeed a great stay in which I really felt like home.

Thanks a lot to Loc, Popo, Divina Kisha and Jamie

2026-06-20 • via Nuitee
W
William • couple • nz
7
Great value for money
Pros:

Location is perfect, very central with lots of restaurants nearby. Staff were very helpful. Aircon made the room as cold as a fridge :D

Cons:

The room is tiny, bit cramped for even just two people. The dehumidifier coupled with the aircon made it a bit noisy for sleeping.

2026-06-18 • via Nuitee
G
Gavith • solo_traveller • au
10
It was a great stay and would recommend to anyone
Pros:

The Staff was very friendly and was constantly checking up on my comfort and made sure to see if I checked in alright

2026-06-16 • via Nuitee
M
Manish • solo_traveller • in
9
Thanks Loc, Popo, Divina, Kisha
Pros:

Location, Cleanliness and accessibility

2026-06-16 • via Nuitee
J
Ji heon • solo_traveller • om
10
Pros:

포포가 너무 친절하게 잘 응대해 줬어요.

Cons:

방이 일자로 되어있어서 캐리어를 열수가 없었던점 말고는 다 좋았습니다.

2026-06-14 • via Nuitee
O
Onofre • couple • ph
5
2026-06-14 • via Nuitee
K
kai • solo_traveller • jp
10
Pros:

I had a wonderful stay at this hotel. The staff were incredibly kind and helpful. When I was having trouble, a staff member (whose name I didn't catch) came directly to my room to kindly explain how to communicate via WhatsApp. Also, Kisha was so sweet to give me helpful advice about laundry detergent. Thanks to their warm hospitality, my first solo trip to Singapore became an unforgettable, amazing experience. I highly recommend this hotel!

2026-06-12 • via Nuitee
A
Anastasia • solo_traveller • au
10
amazing!
Pros:

the location was amazing, literally one street away from haji lane. close to all the buses and mrt. I felt super safe as a solo traveller. The staff were so so friendly and nice, honestly the highlight of the property.

Cons:

the room was very very small, basically no walking space so keep that in mind. However, for one person I think it was very doable plus it gives you an excuse to explore more and not spend as much time in the room

2026-06-09 • via Nuitee