The Ritz-Carlton, Harbin

Hotels
•
The Ritz-Carlton Company, L.L.C
9.4 (114 reviews)
Tower 1, No 660 West Youyi Road , Harbin , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean
Great hospitality
Exceptional staff service
Well-designed rooms
Magnificent breakfasts
Cons:
Drafts from lift shafts
Too many kids
High pillows
No EV charger
Visa/MasterCard payment issues

Categories

Cleanliness
9.31
The hotel is noted for being clean and well designed.
Service
9.78
Exceptional staff service and proactive responses to guest needs.
Location
9.32
Well situated, although specifics are not detailed, it aligns with high standards of hotel locations.
Room Quality
9.27
Rooms are described as spacious with comfortable amenities.
Amenities
8.8
Good amenities, but could improve with the addition of an EV charger.
Value for Money
9.26
Not cheap, but well worth the price as per guest's experiences.
Food and Beverage
9.81
Magnificent breakfasts and high-quality food options.
Overall Experience
9.68
Guests have had joyful stays and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:32

Property Description

Luxurious Accommodations
Indulge in elegant rooms with modern amenities, including a seating area, cable TV, and a private bathroom. Relax in comfort and style during your stay at The Ritz-Carlton, Harbin.

Top-Notch Facilities
Enjoy access to a fitness centre, indoor pool, sauna, and hot tub, perfect for unwinding after a day of exploring the city. Take advantage of the hotel's restaurant offering delectable dishes and room service for a truly luxurious experience.

Convenient Location
Located just a short distance from Harbin's top attractions such as Saint Sophia Cathedral and Stalin Park, The Ritz-Carlton, Harbin offers convenience and luxury in the heart of the city. Book now and elevate your stay in Harbin.

Important information:

In order to improve the facilities and equipment, the swimming pool on the 37th floor of the hotel will undergo maintenance and upkeep from October 7th to October 20th, 2024, during this period, the pool will be temporarily suspended. Please call 86 （451）8402 8888 for detailed information.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZYH

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 114 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 9.27
Amenities: 8.8
Value for Money: 9.26
Food and Beverage: 9.81
Overall Experience: 9.68
S
Sumihardjo • couple • id
9
Pros:

breakfast is excellent and many item food

Cons:

No

2026-01-21 • via Nuitee
A
ABDULRAHMAN • couple • kw
10
2026-01-20 • via Nuitee
M
MOHAMMAD • couple • kw
10
2026-01-20 • via Nuitee
P
Peter • couple • th
6
Not the best Ritz Carlton but the staff was amazing!
Pros:

The view is amazing

Cons:

Gym and Sauna a bit small but pool is a very good size

2026-01-18 • via Nuitee
I
Ilia • family_with_children • ru
10
2026-01-11 • via Nuitee
C
Calvin • couple • id
10
This Ritz has the best set of staffs, they are kind and knowledgeable. The hotel itself is very well maintained and the
Pros:

One of the best Ritz locations I've been to. Very clean and awesome staffs

Cons:

N/A

2026-01-10 • via Nuitee
I
Ilia • family_with_children • ru
10
2026-01-10 • via Nuitee
H
Huan • family_with_children • au
10
2026-01-09 • via Nuitee
S
Shelley • extended_group • au
10
2026-01-08 • via Nuitee
P
Patti • extended_group • hk
9
Excellent hotel n team!
Pros:

Clean, well designed n comfortable

Cons:

The lift shafts seem to be so major wind tunnel, causing huge drafts!

2025-12-26 • via Nuitee
E
Eldridge C. • couple • sg
9
Great but come during the off peak period for peace of mind
Pros:

Great hospitality, exceptional staff service and environment

Cons:

Too many kids. Should have a kids free level

2025-12-23 • via Nuitee
H
Howli • couple • tw
9
Very joyful stay.
Pros:

This hotel is excellent. Although it’s not cheap, it’s well worth the price. I would definitely stay here again in the future.
The pillows were very high and uncomfortable for me, so I ended up using a large towel as a pillow for the night. The next day, the staff proactively provided us with lower pillows. It was incredibly thoughtful.
This really shows that their service is truly first-class.

2025-12-15 • via Nuitee
N
NIKOLAI • couple • th
10
2025-12-09 • via Nuitee
H
Husain • couple • kw
10
Lovely day
Pros:

Every thing was perfect

Cons:

No thing

2025-11-29 • via Nuitee
S
Svetlana • couple • ru
10
2025-11-25 • via Nuitee
A
AYAKA • solo_traveller • jp
10
Pros:

文句なし！リーズナブルにリッツカールトンに泊まることができるので最高でした。また利用したい。

2025-11-15 • via Nuitee
I
Ilia • couple • ru
10
2025-11-12 • via Nuitee
A
Aleksandr • solo_traveller • ru
10
2025-10-26 • via Nuitee
E
Eugen • family_with_children • de
9
Pros:

Everything was great :-)

Cons:

No EV charger … I would expect this in such hotel. So I needed to drive to a different location to find somwhere to charge.

2025-10-09 • via Nuitee
A
Andrei • couple • ru
10
Великолепные завтраки, один из менеджеров Люба очень хорошо говорит по-русски и помогает всем гостям лучше всех
Pros:

Высококлассные международный отель мирового уровня! Лучший отель города харбина

Cons:

Не перенимают к оплате международной карты Visa MasterCard.

2025-09-01 • via Nuitee