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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Heating
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Packed lunches
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Board games/puzzles
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Parking garage
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Shuttle service (additional charge)
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Electric vehicle charging station
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Toilet with grab rails
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Steam room
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Strollers
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location in Almaty
Located in the heart of Almaty, Ibis Almaty Jetisu offers a prime spot for exploring the cultural center of the city.
Modern Amenities and Services
Experience comfort at its best with our innovative Sweet Bed by ibis, fitness center, sauna, and a meeting room for up to 24 guests.
Social Hub and Artistic Decor
Our large, beautiful lobby adorned with art pieces creates a vibrant social atmosphere, making it the perfect place to unwind or connect with others.
Book your stay at Ibis Almaty Jetisu now for a memorable and convenient experience in Almaty!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 11 years old stay for KZT 3,250 per person per night when using an existing bed.
Adults stay for KZT 10,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The location
I didn’t like absolutely everything about the concept of this hotel. First of all, the whole idea behind it. Calling it “eco-friendly” while simply cutting costs at the guest’s expense is complete nonsense. One bottle of water for an entire three-night stay is ridiculous. There were only two tiny towels, no proper hand towel, and no decent bath towel. Instead of providing water in the room, there’s a shared dispenser in the hallway, making the place feel more like an office than a hotel.
The fact that there’s no breakfast at all is another strange decision. I’m not someone who eats a lot in the morning, but having a coffee and a simple breakfast is part of the hotel experience. Considering I paid around 170,000 KZT for three nights, the value for money just isn’t there. For this price, there are much better hotels in Almaty.
Even the light switches and power outlets are placed in the weirdest possible locations. It honestly feels like they should have shoved them even deeper into the guest’s ass to save a few more cents. Maybe then guests could generate alternative energy with their own gas and charge their phones for free.
Overall, everything feels unnecessarily inconvenient. It’s a concept designed to save money for the hotel, not to make guests comfortable. I definitely wouldn’t stay here again.
I liked everything about the property
It was nicely located, however, the water drainage in the wash room was defective . Washroom water was also hazy and contaminated.
Локация
Все
Очень классное расположение отеля, недалеко пешеходная улица, где много кафе и магазин ЦУМ
Почему-то только один стул в номере, хоть номер и двухместный...)
Great location, clean and cozy
Towel hanger in shower cabin which painted black and this unnoticeable. Almost hurt myself several times
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