Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Tour desk
Ironing service
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Excellent cleanliness
Outstanding service
Cons:
Room size could be improved
Difficult access at night

Categories

Cleanliness
9.34
General sentiment reflects excellent cleanliness across multiple reviews.
Service
9.81
The service was highlighted as excellent, with particular praise for hosts like Jorge.
Location
9.35
The location was frequently mentioned as convenient and central.
Room Quality
8.8
Rooms were described as clean and comfortable, though some mentioned size issues.
Amenities
9.33
Amenities such as beverages and coffee were appreciated, though the cleaning supplies were lacking.
Value for Money
9.29
Overall, guests felt they received good value for the experience.
Food and Beverage
8.84
Positive comments on snacks provided, but specific food options were not detailed.
Overall Experience
9.61
The overall experience was described positively with multiple recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 19:46

Property Description

Convenient Location
Situated just 1.4 km from Condado Beach, Casa Ciana offers easy access to popular attractions like Ocean Park Beach and museums.

Comfortable Accommodation
Guest rooms feature modern amenities such as air conditioning, flat-screen TVs, and private bathrooms, ensuring a comfortable stay for all visitors.

Exceptional Service
With a concierge service and tour desk, Casa Ciana goes above and beyond to assist guests in making the most of their stay in San Juan.

To book your stay at Casa Ciana and experience these remarkable features, visit our website now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 217 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 8.8
Amenities: 9.33
Value for Money: 9.29
Food and Beverage: 8.84
Overall Experience: 9.61
L
Leandro • couple • us
10
Pros:

Great project ,
Beautiful room

2026-04-25 • via Nuitee
A
Adalberto • solo_traveller • pr
10
Pros:

Facilidades, limpieza y ubicación

2026-04-20 • via Nuitee
M
Marco • couple • de
10
Perfekt für einen Stadtteil
Pros:

Die Lage ist perfekt … mit uber für 5 Dollar rein in die Altstadt.
Parken war sehr unkompliziert direkt am Hotel und Safe..

Cons:

Alles perfekt für san Juan

2026-04-09 • via Nuitee
M
Melanie • extended_group • us
10
Pros:

Wverything! The place was super clean and beautiful

Cons:

Very noisy. Doors let alone of car traffic noise through

2026-04-08 • via Nuitee
Y
Yaneisy • couple • es
10
Para una noche perfecto
Pros:

La ubicación excelente, tiene parking y todo lo necesario para una noche.

2026-04-05 • via Nuitee
D
dickerson • solo_traveller • us
10
Pros:

Everything was perfect very clean easy to access and check in and out- love it

2026-03-31 • via Nuitee
K
Kandy • couple • do
10
Pros:

Muy cómodo, acogedor, muy atentos

2026-03-29 • via Nuitee
Y
Yuam • couple • us
9
Pros:

good,but water is not hot.

2026-03-21 • via Nuitee
D
Divina • family_with_children • us
10
2026-03-20 • via Nuitee
R
Rolando Javier • extended_group • pa
9
estuvo bien 👌
Pros:

la ubicación muy buena cerca de muchos lugares que visité

Cons:

aunque no fue culpa del lugar, no pudieron resolver un problema cuando le planteamos la posibilidad de tener dos camas en vez de una pero por el tamaño del cuarto

2026-03-12 • via Nuitee
J
Josee • couple • ca
8
Pros:

Facile d'accès et Jorge répond rapidement aux messages !

Cons:

Rien

2026-03-08 • via Nuitee
A
ANTOINETTE • couple • us
10
Perfect, cute, clean
Pros:

Cute, quiet and perfect for my solo traveling. VERY clean, I was impressed didnt feel like I needed to clean before.

Cons:

N/A

2026-03-05 • via Nuitee
P
Pilar • extended_group • fr
9
Muy lindo
Pros:

Instrucciones muy claras y la habitación super limpia y cuidada.

Cons:

El barrio no era lo que nos esperábamos. No es completamente céntrico y por la noche puede parecer un poco peligroso. No obstante, no tuvimos ningún problema y la estancia fue agradable.

2026-03-04 • via Nuitee
B
Back • couple • us
10
Pros:

Nice room. Clean. Quiet.

Cons:

A bit off the beaten path. Not close to restaurants or bars. The beach was a 20 minute walk. Had to Uber to old San Juan.

2026-03-03 • via Nuitee
P
Paula • extended_group • es
10
2026-03-02 • via Nuitee
J
Janice • solo_traveller • us
10
2026-02-28 • via Nuitee
N
Natalija • couple • it
10
Pros:

Jose was very helpful with everything we needed for our stay. Very responsive, accomodayton clean and modern. Across the street is local dinery with pristine local food and great service, we highly recommend.

2026-02-27 • via Nuitee
K
Knapp • couple • us
10
2026-02-22 • via Nuitee
L
Lisa • couple • at
10
Very cosy stay in San Juan
Pros:

Amazing place, host was very responsive, it's all self check-in and Check-out, we were allowed to park even after checking out

Cons:

The only thing is the walls are really thin and you can hear everything that's happening in the hallway. With earplugs you should be fine. Water pressure in the shower could be better.

2026-02-13 • via Nuitee
R
Robert • family_with_children • us
9
I will definitely be staying here again.
Pros:

Excellent service and facilities. Clean and updated as well as comfortable. Owner is 100% attentive and wants to ensure exceptional stay. Great support and communications. I never felt uneasy about what would happen if I had problems. Everything was provided and covered in advance. Most importantly, if you need parking this is one of the few places that offer private parking. Also a short couple blocks from eating locations. Easy to get to and just a low cost Uber away from most anywhere in San Juan.

Cons:

Location is good overall but if you're looking for ocean or city views it's not for you. Easy to get to and just a low cost Uber away from most anywhere in San Juan.

2026-02-12 • via Nuitee