Children allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Delicious breakfast options
Spacious rooms
Cons:
Cleanliness issues
Room noise from doors
Housekeeping delays

Categories

Cleanliness
7.8
Multiple reviews indicate cleanliness issues, including dirty rooms and uncleaned bathrooms.
Service
9.3
Staff were reported as attentive and helpful, although there were some housekeeping delays.
Location
9.3
Guests consistently praised the hotel's great location near transport and cafes.
Room Quality
8.3
Rooms were described as spacious, although some mentioned issues like small size and noise from doors.
Amenities
8.8
Amenities such as the pool and breakfast received positive feedback, though some minor issues were noted.
Value for Money
8.8
Overall, guests felt it was a great value for a city hotel, despite some cleanliness concerns.
Food and Beverage
9.3
Breakfast options were highly rated, with many guests enjoying the meals offered.
Overall Experience
8.8
Overall, a great experience with memorable positive aspects, tempered by some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:41

Property Description

Luxurious Accommodation
Hyatt Centric Melbourne, a 5-star hotel just steps away from Crown Casino, offers elegantly furnished rooms with modern amenities like a flat-screen TV, minibar, and free WiFi. Some rooms even boast a charming balcony for a stunning view of the city.

Top-Notch Facilities
Guests can enjoy a delicious buffet breakfast daily and make use of the fitness centre, indoor swimming pool, and 24-hour front desk services. The hotel also provides private parking for convenience.

Prime Location
Conveniently situated near key attractions like Marvel Stadium and Eureka Tower, Hyatt Centric Melbourne is the ideal choice for travelers looking to explore the vibrant city. Book your stay now and experience luxury at its finest.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 60 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 2450 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 8.8
J
Jess solo_traveller au
9
Pros:

Location

Cons:

Bed was a bit firm

2026-04-17 via Nuitee
S
Sylvia solo_traveller au
10
2026-04-17 via Nuitee
L
Luca solo_traveller au
8
Pros:

Hotel is amazingly clean

Cons:

Location

2026-04-15 via Nuitee
J
James Tze Zen couple au
8
Pleasant stay
Pros:

Good location and good amenities like an indoor pool. Staff are attentive and friendly

Cons:

Limited breakfast selection and not everyone enjoys an open concept shower and toilet

2026-04-14 via Nuitee
R
Rachael couple au
10
Luxurious get away
Pros:

The bathroom and the finishing touches like robes and slippers and toothbrush kits

Cons:

Nothing it was all lovely

2026-04-14 via Nuitee
M
Murray couple au
7
2026-04-13 via Nuitee
M
Maurice solo_traveller au
7
Pros:

Excellent

2026-04-13 via Nuitee
C
Chimi couple au
9
2026-04-12 via Nuitee
L
Lilli couple au
10
2026-04-12 via Nuitee
D
Deepak solo_traveller au
10
2026-04-11 via Nuitee
K
Kate solo_traveller au
9
2026-04-11 via Nuitee
L
Leonni couple au
8
2026-04-11 via Nuitee
C
Clarkson couple au
9
2026-04-11 via Nuitee
S
Susan couple gb
10
Perfect Location. Very Nice Hotel with 25th Floor Breakfast/Dining Area
Pros:

Perfect location for exploring Melbourne near to Southern Cross Station. About 15 minute walk to the South Bank and about 20 minute walk to the main shopping centre (but you can also get a nearby tram to the shopping centre.) Room was a nice size with large windows. Bed was very comfortable. Delicious buffet breakfast and Dining area were on the 25th floor with great views. On the 3rd floor was a very nice long indoor pool. I would highly recommend staying at this hotel.

Cons:

There was no handwash by the sink and not many hooks for hanging towels but these issues did not affect our stay

2026-04-11 via Nuitee
C
Chavdar solo_traveller bg
10
2026-04-10 via Nuitee
S
Sara family_with_children it
10
Pros:

Hotel di design, colazione eccellente sia dolce che salata, camera con vista e con pavimento in legno

Cons:

Nulla

2026-04-10 via Nuitee
Y
Yanjia solo_traveller au
8
2026-04-09 via Nuitee
S
steven family_with_children au
1
Pros:

Nothing, false advertising regarding their pet friendly rooms. I was charged double once I arrived at the property. The manager said she would cancel my booking without a cancellation fee, the hotel then declined to cancel my booking so I was charged full price for 2 rooms. Absolute scam, avoid this hotel.

Cons:

False advertising regarding their pet friendly rooms, I was charged double the price when I arrived. I was then told they would cancel my current reservation without fee once I booked a room for double the price that was pet friendly. The hotel then proceeded to decline my cancellation request making me pay twice. This hotel is misleading, dishonest and fraud is a common practice. I will contact my bank in order to get my refund. Avoid this accommodation at all costs.

2026-04-09 via Nuitee
D
Daniel family_with_children au
10
2026-04-08 via Nuitee
C
Catherine solo_traveller au
8
2026-04-08 via Nuitee