Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Delicious breakfast options
Spacious rooms
Cons:
Cleanliness issues
Room noise from doors
Housekeeping delays

Categories

Cleanliness
7.8
Multiple reviews indicate cleanliness issues, including dirty rooms and uncleaned bathrooms.
Service
9.3
Staff were reported as attentive and helpful, although there were some housekeeping delays.
Location
9.3
Guests consistently praised the hotel's great location near transport and cafes.
Room Quality
8.3
Rooms were described as spacious, although some mentioned issues like small size and noise from doors.
Amenities
8.8
Amenities such as the pool and breakfast received positive feedback, though some minor issues were noted.
Value for Money
8.8
Overall, guests felt it was a great value for a city hotel, despite some cleanliness concerns.
Food and Beverage
9.3
Breakfast options were highly rated, with many guests enjoying the meals offered.
Overall Experience
8.8
Overall, a great experience with memorable positive aspects, tempered by some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:41

Property Description

Luxurious Accommodation
Hyatt Centric Melbourne, a 5-star hotel just steps away from Crown Casino, offers elegantly furnished rooms with modern amenities like a flat-screen TV, minibar, and free WiFi. Some rooms even boast a charming balcony for a stunning view of the city.

Top-Notch Facilities
Guests can enjoy a delicious buffet breakfast daily and make use of the fitness centre, indoor swimming pool, and 24-hour front desk services. The hotel also provides private parking for convenience.

Prime Location
Conveniently situated near key attractions like Marvel Stadium and Eureka Tower, Hyatt Centric Melbourne is the ideal choice for travelers looking to explore the vibrant city. Book your stay now and experience luxury at its finest.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Property Video

Guest Reviews

8.8
Based on 2744 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 8.8
C
Cayyum • solo_traveller • sg
8
2026-09-02 • via Nuitee
Y
YUKO • couple • au
10
2026-08-31 • via Nuitee
T
Tamika • family_with_children • au
8
2026-08-30 • via Nuitee
A
Alla • family_with_children • au
8
2026-08-30 • via Nuitee
A
AMANDA • family_with_children • au
9
Lovely hotel
Pros:

Beautiful hotel! Staff were super friendly. Great location

Cons:

Nothing

2026-08-30 • via Nuitee
R
Robert • solo_traveller • au
8
Pros:

VERY GOOD

Cons:

NOTHING

2026-08-26 • via Nuitee
J
Jasmin • couple • au
3
An otherwise pleasant stay ruined by inappropriate use of guest info.
Pros:

Location and the hotel has nice amenities.

Cons:

A day after we checked out, a member of the front desk who helped us during checkout, Anthony Jayamanne, looked me up on socials. There was nothing outstanding on the room account, and no reason for staff to be searching for guests outside of the booking itself. I don't believe it was an appropriate use of guest information and I would expect more professionalism from a brand like Hyatt Centric. I privately messaged the hotel on the 20th August about this, via booking.com and while the customer service chat said someone would get back to me in 24 hours, no one has yet responded.

2026-08-25 • via Nuitee
K
Kam • couple • au
8
Good value for $159 per night, comfortable.
Pros:

Modern and rates is good. Restaurant on 25th floor is excellent and love the coziness

Cons:

Toilet paper need to be at least 2ply and missing soap dish. Restaurant disappointed closed at 3pm on Sunday as hoping to relax for a drink there.

2026-08-24 • via Nuitee
B
Barbara • solo_traveller • au
10
Great location, with amazing staff and great facilities
Pros:

The location is amazing, the staff are fantastic, and they always go above and beyond to ensure a great stay. Out of all the hotels, it is one of the most comfortable hotels with great pillows that I have stayed in around Australia

Cons:

Nothing at all, everything was great

2026-08-23 • via Nuitee
J
Jane • solo_traveller • au
9
2026-08-23 • via Nuitee
B
Ben • couple • au
10
Beautiful vibes and excellent service.
Pros:

The hotel was very clean and staff are friendly. Nothing is an issue for the team.

Cons:

Nothing. I was very impressed.

2026-08-23 • via Nuitee
T
Tracey • couple • au
9
Great weekend away in city
Pros:

Location, staff, vibe

2026-08-23 • via Nuitee
N
Nelson • extended_group • au
10
2026-08-20 • via Nuitee
M
Matthew • couple • au
10
2026-08-19 • via Nuitee
N
NathalieKaye • couple • au
8
2026-08-18 • via Nuitee
W
Wayne • couple • au
7
Was ok at short notice but very busy
Pros:

Clean and tidy

Cons:

Very busy and staff weren’t that friendly

2026-08-18 • via Nuitee
H
Haiyi • solo_traveller • au
9
Meeting my expectations. Would like to try larger rooms
Pros:

I love the Kevin Murphy products. The light switch instructions were also helpful. Breakfast is fine as I expected. The whipped cream and whipped butter were impressive.

Cons:

The TV remote was not sensitive, and the casting was also slow. The Deluxe King Room was also smaller than it sounded.

2026-08-17 • via Nuitee
M
Madeleine • solo_traveller • au
8
Pros:

Very clean, friendly staff, nice bathroom amenities

Cons:

It was a bit clinical and empty feeling

2026-08-16 • via Nuitee
B
Bing • family_with_children • au
9
2026-08-16 • via Nuitee
P
Paul • family_with_children • au
10
Pros:

Staff were great amazing pool good location stay there again for sure 👍

2026-08-16 • via Nuitee