Prime Park Hotel & Convention Lombok

Hotels
8.8 (412 reviews)
Jalan Udayana , Mataram , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service from staff
Clean and comfortable rooms
Luxurious amenities
Cons:
Breakfast options could be better
Some rooms have lighting issues

Categories

Cleanliness
8.88
Cleanliness is often highlighted positively; however, some issues with tiles in the shower area were mentioned.
Service
9.35
Multiple reviews praised the hotel staff for being kind, helpful, and attentive, indicating excellent service.
Location
8.39
While the hotel is centrally located, some reviews noted it isn't near convenient stores or attractions.
Room Quality
8.84
Rooms are described as clean and comfortable, although there were some concerns regarding lighting.
Amenities
9.37
Guests enjoyed the rooftop pool and noted that amenities provided a luxurious experience.
Value for Money
8.83
Many guests felt that the overall quality matched the price, though breakfast quality was criticized.
Food and Beverage
7.88
Breakfast options received mixed reviews, with some guests stating it wasn’t great.
Overall Experience
8.85
The overall experience was pleasant with many positives noted, despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:35

Property Description

Luxurious Accommodation with Stunning City Views

Unwind and Relax in Style: Enjoy the outdoor swimming pool, fitness centre, and garden at Prime Park Hotel & Convention Lombok.

Convenience at Your Fingertips: Benefit from amenities like free private parking, a terrace, and a restaurant offering delicious meals.

Exceptional Service: With a 24-hour front desk, airport transfers, and free WiFi, your comfort is our priority at Prime Park Hotel & Convention Lombok.

Experience the perfect blend of comfort and convenience at Prime Park Hotel & Convention Lombok - Book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 412 reviews
Cleanliness: 8.88
Service: 9.35
Location: 8.39
Room Quality: 8.84
Amenities: 9.37
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
A
Aneska • family_with_children • au
10
The staff was friendly and focused on making sure we had everything we needed. The beds were very comfortable! We only s
2026-03-04 • via Nuitee
E
Elin • couple • ch
5
Pros:

schöner Pool

Cons:

ohrenbetäubende Musik in der Nacht und am frühen Morgen

2026-03-01 • via Nuitee
A
Anastasia • family_with_children • dk
9
2026-02-25 • via Nuitee
P
Pandu Surya Wibisana • couple • id
10
2026-01-23 • via Nuitee
L
Lauren • couple • gb
10
2026-01-20 • via Nuitee
E
Elliot • couple • nl
10
Uitstekend en goed bereikbaar
Pros:

Goed en vriendelijk behulpzaam personeel

2026-01-19 • via Nuitee
A
Anwar • solo_traveller • nl
10
2026-01-19 • via Nuitee
J
Jihane • family_with_children • be
5
2026-01-19 • via Nuitee
A
Anwar • solo_traveller • nl
10
2026-01-19 • via Nuitee
Y
Yahya • solo_traveller • lk
10
Pros:

Exceptional Stay – Great Value for Money!
Rating: ★★★★★

Hotel Origin Lombok exceeded all my expectations! The staff were incredibly welcoming, friendly, and always ready to help with anything I needed. Their warm and understanding attitude really made me feel comfortable throughout my stay.

The room was very spacious, clean, and well-maintained – perfect for relaxing after a busy day. The overall vibe of the hotel is calm and inviting, and it’s definitely one of the best value-for-money stays I’ve had.

I highly recommend this hotel to anyone visiting Lombok – I’ll definitely be back!

2026-01-15 • via Nuitee
I
ismail • couple • id
9
2026-01-15 • via Nuitee
M
Martin • couple • sk
9
2026-01-13 • via Nuitee
M
MARK • solo_traveller • ch
8
Highly recommended
Pros:

Great breakfast. Close to business meeting locations .

The staff were so lovely and friendly.

Cons:

Nothing

2026-01-11 • via Nuitee
E
Enes • couple • be
9
2026-01-06 • via Nuitee
G
Gordon • extended_group • my
9
2026-01-05 • via Nuitee
1
10 • family_with_children • id
8
Pros:

Makanan dan fasilitas

Cons:

Tidak ada

2026-01-05 • via Nuitee
C
Cesar Tomas • solo_traveller • nl
10
Naar me zin gehad
Pros:

Is heel schoon en ontbijt was uitstekend.
Personeel waren heel aardig

Cons:

Heb eigenlijk niks te klagen

2026-01-03 • via Nuitee
R
Remo • couple • it
10
2026-01-02 • via Nuitee
E
Ekaterina • solo_traveller • be
10
Super nice stay, recommend!!
Pros:

People working in the hotel are absolutely amazing and make you feel like staying home, very kind, attentive, polite and caring! They also organized a gala dinner at New Year eve, which was super fun!! Especial thanks to the lady at the reception, she was very kind and smiling, really made my staying so nice!! If I stay in Lombok I would definitely choose prime park again!! Thank you!
The room is wide and clean, nice bed super comfy to sleep, there is a beautiful view at the rooftop with a swimming pool, nice breakfast!

2026-01-01 • via Nuitee
R
Remo • couple • it
10
2025-12-30 • via Nuitee