Island Suites

Hotels
•
Independent
5.4 (150 reviews)
11635 Gulf Fwy, Houston, Texas, 77034 , Houston , US
1-8326079899

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Facilities

Health or beauty spa nearby
Electric car charging station
Free WiFi
24-hour front desk
Garden
Picnic area
Multilingual staff
Smoke-free property
Wedding services
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff in some cases
Convenient location
Cons:
Inconsistent cleanliness
Unprofessional service
Lack of breakfast options
Issues with amenities

Categories

Cleanliness
4.73
Several mentions of cleanliness issues, particularly with rooms not being thoroughly cleaned.
Service
5.7
Mixed feelings; some reviewers appreciated the staff, while others cited unprofessional behavior.
Location
6.74
Location praised for convenience but mentioned as potentially unsafe.
Room Quality
5.19
Rooms are described as spacious but varying in conditions, with some cleanliness complaints.
Amenities
4.72
Limited mention of amenities with some dissatisfaction over the facilities.
Value for Money
6.68
Some comments suggest good pricing relative to other options.
Food and Beverage
4.73
No positive mentions; breakfast was stated to be lacking.
Overall Experience
4.7
Guest experiences varied greatly; some satisfactory stays contrasted with significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:52

Property Description

Stunning Garden Views

Modern Amenities
Enjoy complimentary wireless internet access and wedding services during your stay. The hotel also features a convenient picnic area and a vending machine.

Featured Amenities
Benefit from a 24-hour front desk, multilingual staff, and free onsite self parking. Indulge in comfort in one of the 42 air-conditioned rooms with flat-screen TVs and free Wi-Fi.

Accessible Location
With a stay at Island Suites in Houston (Edgebrook), explore nearby attractions like Almeda Mall and Lone Star Flight Museum. Book now for a memorable stay in Houston!

Important information:

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services. Additional amenities at this hotel include a picnic area and a vending machine.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Noise policy

    Noise-free rooms not guaranteed

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (CDC)

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

5.4
Based on 150 reviews
Cleanliness: 4.73
Service: 5.7
Location: 6.74
Room Quality: 5.19
Amenities: 4.72
Value for Money: 6.68
Food and Beverage: 4.73
Overall Experience: 4.7
J
jalen • family_with_children • us
10
2026-01-27 • via Nuitee
E
Edward • couple • ph
7
2026-01-19 • via Nuitee
A
Aron • couple • us
10
2026-01-15 • via Nuitee
M
Mercedies • couple • us
1
2026-01-14 • via Nuitee
J
Jose • solo_traveller • us
9
Overall, I enjoyed my stay, but I NEEDED stable, dependable, and STRONG Wifi which I did NOT have.
Pros:

There was no breakfast provided, only coffee.

Cons:

The weak, faulty and unstable Wifi service.

2026-01-08 • via Nuitee
M
Mercedies • couple • us
1
2026-01-07 • via Nuitee
L
Leo • couple • us
10
HAD A GREAT STAY!
Pros:

Rooms are spacious and very clean. The Gentleman at front desk might seem a little serious at first, but once he sees you're a Good Guest, he could not be any nicer. When I was leaving he came over, wished me a good day and asked me when I was coming back and everything, so he was very personable.
I highly recommend!

Cons:

Everything was good.

2025-12-16 • via Nuitee
D
Dustin • family_with_children • us
2
Pros:

- the room set up
-the hot water

Cons:

-staff
-I asked to buy another night and they asked for another deposit
- money hungry facility like any other but noticeable
-THEY WILL NOT APPROVE OF REFUND EVEN IF YOU JUST ORDERED

2025-12-14 • via Nuitee
• couple • us
10
2025-12-12 • via Nuitee
A
Adelaida • solo_traveller • us
3
Malo
Pros:

Nada

Cons:

Dice que tiene desayuno pero no tiene nada

2025-12-03 • via Nuitee
K
Kyia • couple • us
8
Pros:

We loved the jacuzzi and the room was huge it definitely was great room would have been the perfect hotel if it was a little cleaner and we also didn’t realize the hotel wasn’t in the best area but thankfully it was inside a fence and cops came to check the property here and there

Cons:

The room didn’t seem like it was cleaned all the way like it was just half a*sed but the sheets were clean and we just wiped everything down and made sure to wear our slippers inside the room

2025-11-26 • via Nuitee
K
Kelly • family_with_children • us
8
2025-11-22 • via Nuitee
F
Francisco • family_with_children • us
9
2025-11-16 • via Nuitee
K
Kelly • family_with_children • us
8
Pros:

Nice and clean . Always peaceful & quiet

2025-11-02 • via Nuitee
V
Vu • couple • us
4
2025-11-02 • via Nuitee
S
Salazar • family_with_children • us
10
I give you an excellent five out of five for cleanliness and the peace you didn't know you needed.
Pros:

I love how clean and comfortable with the rooms are.

Cons:

I didn't like anything that pops up in my mind.

2025-11-01 • via Nuitee
W
Woods • family_with_children • us
10
2025-10-06 • via Nuitee
D
Dhon • couple • us
1
Staff should be trained well to deal with the customers
Pros:

Location is good

Cons:

One uncle who was in reception is not at all professional!

2025-09-09 • via Nuitee
D
damion • family_with_children • us
8
Pros:

Rooms are spacious and clean

Cons:

Thicker mattress and better shower curtain cause the water was all over the floor other than that my stay was ok

2025-08-14 • via Nuitee
M
Murphy • couple • us
1
Horrible
Cons:

The room ragging I didn’t have 1 set of towel it was a pleasant stay

2025-08-12 • via Nuitee