SINAE Phuket Luxury Hotel

Hotels
Independent
9 (107 reviews)
888 Moo 1, Koh Siray,, Ratsada, Mueang Phuket, Ratsada, Phuket, 83000 , Ratsada , TH

Facilities

Full-service spa
Fitness facilities
Proposal/romance packages available
Books
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful views

Categories

Cleanliness
9.08
Multiple reviews mentioned exceptional cleanliness of the hotel.
Service
9.55
Service was repeatedly praised as exceptional and accommodating.
Location
9.09
Location was noted as peaceful and close enough for exploration.
Room Quality
9.04
Rooms had amazing views and were described as clean and relaxing.
Amenities
9.07
Amenities like golf carts and pools were highlighted positively.
Value for Money
8.53
Value aligns with the exceptional quality offered.
Food and Beverage
8.58
Complimentary meals were noted positively but not extensively reviewed.
Overall Experience
9.05
Overall experiences were consistently labeled as amazing and unforgettable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:44

Property Description

Discover a serene escape at Sinae Phuket, where luxury meets convenience in the heart of Ratsada.

Spa & Wellness
Unwind in our full-service spa, offering indulgent massages and rejuvenating body treatments designed to pamper your senses.

Dining Experience
Savor delectable cuisine at SAI Bistro, our beachfront gem that invites you to dine alfresco with stunning ocean views. Enjoy refreshing drinks at the bar/lounge or opt for 24-hour room service to relax in the comfort of your room.

Modern Amenities
Stay connected with complimentary wireless internet and enjoy spacious guestrooms featuring private balconies and flat-screen televisions. Dive into leisure with our outdoor pool and fitness center, ensuring your stay is both relaxing and revitalizing.

Book your unforgettable retreat at Sinae Phuket today and turn your getaway into a cherished memory!

Important information:

  • The seasonal pool will be open from January to December.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide a negative COVID-19 test result.
  • The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 72 hours prior to check-in.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Covid

    Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

See all policies

Location

Guest Reviews

9
Based on 107 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.05
3
330shaney Couples
10
Amazing stay at Sinae Phuket
Pros:

Booked a duplex villa, the view was amazing and hotel was really clean. But more importantly, the hotel staff service was exceptional! Accommodated to my every request and made me feel great throughout.

2025-12-30 via Tripadvisor
D
Dreamer08991223049 Family
10
Amazing experience and people
Pros:

It was great service, great people , amazing hotel we loved it !! We will definitely come back !!! The room was clean always!

2025-12-29 via Tripadvisor
P
ployk663 Family
10
Exceptional Service. Room with amazing views
Pros:

Exceptional service and view. Great for family and leisure. Buggy service and Sai Bistro staff are welcoming and fluently speaking in English. Would highly recommend 1000%.

2025-12-27 via Tripadvisor
I
imana858 Couples
10
Excellent experience
Pros:

Amazing experience.
Very relaxing atmosphere & the room had an amazing view.
We got a complementary Christmas dinner at the top of the hotel which was a nice experience.
Elle & Lush were very helpful.
Definitely recommend this hotel to anyone visiting phuket.

2025-12-27 via Tripadvisor
J
J7187GIalim Couples
10
Lovely atmosphere and very welcoming staff
Pros:

It was amazing, I will recommend this to all my friends and family. The service was great and they really know how to take care of their customers

2025-12-27 via Tripadvisor
7
72shahda Solo travel
10
I love this place and the staff very friendly
Pros:

5 of 5 the best ever I enjoyed my 5 days stay couldn’t get out so peaceful and lots of different views and great breakfast so clean and delicious with lots of choices

2025-12-22 via Tripadvisor
E
E3953PQameliad Couples
10
Best hotel!
Pros:

We had the most amazing stay at SINAE hotel, we came for our honeymoon and spent the first two nights here. We truly had the best service and the staff couldn’t have been more helpful.

2025-12-18 via Tripadvisor
E
E4867GWabdullahm Family
10
Recommendation
Pros:

Perfect residential and reception from the hotel staff, fro sure I will recommend everyone to visit this place.
Thank you.

2025-12-14 via Tripadvisor
9
95miglenag Couples
10
Unforgettable
Pros:

Tha hotel and staff was amazing. I recommend for everyone that are looking for unforgettable vacation l, this is tha place

2025-12-14 via Tripadvisor
L
LoveTravel515133 Couples
10
It was an incredible experience, thank you to all the staff for the wonderful service, we will definitely come back to T
Pros:

It was an incredible experience, thank you to all the staff for the wonderful service, we will definitely come back to Thailand and to the Sinai Phuket Hotel.

2025-12-14 via Tripadvisor
D
dimob805 Friends getaway
10
We pleasure here wonderful days. Everything atmosphere, rooms, cleaning and all staff are professional
Pros:

Absolutely. Very clean every one day
We will come back again as soon as possible. We recommend everybody to stay here. I wish you all the best

2025-12-14 via Tripadvisor
9
997candism Solo travel
10
Paradise
Pros:

This hotel is top notch, they have an app to order things food, order the gold cart ir kyacking and make reservations for meals, a cooking class or the spa. It is out of the way from anything, and on a very steep hill, but they have a golf cart to take you everywhere. If you get the glorious villa with a pool you barely will want to leave the room. The service is friendly and efficient and the whole space is impeccably maintained. A 5 star experience.

2025-12-12 via Tripadvisor
A
adammJ3304CH Couples
10
Great relaxing
Pros:

It was really good, the stuff was great friendly and understandable, we really enjoyed our time here it was really quiet beautiful to enjoy our honeymoon

2025-12-12 via Tripadvisor
V
Voyage596588 Couples
10
Exceptional views, staff and hotel!
Pros:

Sinae was the perfect spot for relaxation and exploring Phuket. It was close to old town but far enough that it felt like a peaceful escape. The public spaces and rooms all offer beautiful ocean views and private pools offering a peaceful atmosphere. The whole hotel was very clean and beautifully designed. The staff were friendly, attentive and very professional. The breakfast staff were exceptional including Risa, Pat, Bell, Mint and Toan. They offered warm smiles each morning and anticipated our needs making for a great experience. We would highly recommend staying here.

2025-12-11 via Tripadvisor
R
rhiannonh403 Couples Andover, Hampshire, England
10
Shout out to Sek
Pros:

5 night stay in Sinae, excellent service and the hotel rooms and private pools are amazing with incredible views. Shout out to Sek, buggy driver who made our stay much fun with excellent service.

Will recommend. Thank you.

2025-12-10 via Tripadvisor
R
RinieSolo Solo travel
10
A+
Pros:

This hotel was fabulous stay I would come again . Though it is out of the way a lil it’s still good stay go to the town and come back to peace and quiet .The pool is a A+ in the room and if your are gym rat like myself you would love the gym . The pool at the hotel is pretty much the same size as the one in your room so I didn’t take part in that . The Starbucks and hilltop restaurant is a spectacular scenery.

2025-12-03 via Tripadvisor
J
jacquiburrows71 Couples
10
Bliss
Pros:

First class experience, ideal for honeymoon couples, secluded and private. Very hilly but if your legs aren’t up to it, buggies are available. The app is essential.

2025-12-02 via Tripadvisor
D
DayTrip22603880360 Family
2
Even if I say it was ok my back of the mind is saying it was worst as we spend a lot to make good memories not to spoil
Pros:

The first day was very surprising that even asked the front office personally and asked the housekeeping the room was not cleaned
I think they have to think about their service and hospitality again bcz this is something which people need at the least
But I am not sure why this has happened and they managed it very beautifully as nothing happened by saying just sorry
Which was not acceptable at all

2025-12-02 via Tripadvisor
9
974shahr Couples
10
ONE OF THE VERY BEST HOTELS IN PHUKET!
Pros:

Our stay at Sinae Phuket for our honeymoon was truly unforgettable. Even though many activities in Phuket are closer to the west side, we specifically wanted somewhere peaceful and calmer and this location was perfect for that. The hotel is only about 10–15 minutes from Old Town, so it’s easy to access restaurants and markets while still enjoying a quiet, relaxing atmosphere.

Sinae feels authentic yet luxurious; unlike some ultra-modern hotels, Sinae keeps the Thai architectural charm, which was exactly what we were looking for.

We booked the Duplex B room and highly recommend it. Having two floors felt spacious and comfortable one level with a living room, bathroom, and a pool and the upper level with the bedroom and another bathroom facing the mountains an sea. The view was absolutely breathtaking. The indoor tub was a lovely touch, and the stair access from the balcony down to the ground-floor pool area was super convenient.

The room was spotless, very well priced for what you get, and surprisingly quiet we barely heard any noise at all, especially facing the sea.

Service was incredible throughout our stay. Big shoutout to Elle and Sai, as well as the entire Sinae team from the front-of-house staff to the concierge team who kindly helped escorted us to our room multiple times, and of course housekeeping. A special thank you to Jib for keeping everything perfect. Everyone was genuinely kind, welcoming, and helpful.

We didn’t use many of the hotel amenities, but everything we saw looked amazing. We visited the cliff area for coffee and food, and the views were stunning. Looking down, we could see the spa and main pool overlooking the sea, which also looked beautiful.

Overall, Sinae Phuket was the perfect blend of tranquility, authenticity, and luxury an ideal choice for a honeymoon.

Highly recommended!

2025-12-01 via Tripadvisor
G
G5331KCjons Couples
10
Friendly luxury
Pros:

The hotel is luxurious
The staff are very friendly and very courteous
A big thank you to Natcha, Tonic, Nam and Pond for looking after us so we'll in the Sai Bistro and Bar

2025-11-23 via Tripadvisor