PINE VALLEY MOTEL

Hotels
7.6 (229 reviews)
11827 South 226 Highway , Spruce Pine , us
+1 803-460-8195

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and renovated rooms
Good location
Cons:
Cleanliness issues
Overpriced for amenities
Limited food options nearby

Categories

Cleanliness
6.6
Multiple mentions of sticky floors and a need for better cleanliness.
Service
9.6
The staff received high praise for their friendliness and helpfulness.
Location
8.6
Good location for exploring nearby attractions.
Room Quality
7.6
Rooms were clean and newly renovated, but some issues noted.
Amenities
7.1
Basic amenities; internet issues and no TV noted.
Value for Money
5.6
Some guests felt it was overpriced for the quality.
Food and Beverage
7.6
Limited food options nearby; more choices would improve the experience.
Overall Experience
8.1
Mixed reviews overall; positive staff experience but issues with cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:33

Property Description

Welcome to PINE VALLEY MOTEL, your cozy retreat in Spruce Pine!

Family-Friendly Accommodations: Enjoy our spacious family rooms and take advantage of the on-site barbecue facilities for quality time with your loved ones.

Convenient Amenities: Selected rooms are equipped with a kitchen, including a fridge, oven, and microwave, giving you the flexibility to prepare your own meals during your stay.

Relaxing Garden and Free WiFi: Unwind in our charming garden or stay connected with complimentary WiFi throughout the property.

Experience comfort and convenience at PINE VALLEY MOTEL - book your stay now for a memorable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 229 reviews
Cleanliness: 6.6
Service: 9.6
Location: 8.6
Room Quality: 7.6
Amenities: 7.1
Value for Money: 5.6
Food and Beverage: 7.6
Overall Experience: 8.1
C
Carolyn • couple • us
8
2026-07-19 • via Nuitee
C
Carolyn • couple • us
8
Due to my poor walking ability the office and ice maker were too far away for me to access on my own.
Pros:

Friendly and accommodating staff.
Room was very clean, bed comfortable, HVAC worked well. Coffee pot with coffee. Great shower.

Cons:

It was not disability accessible for me.
The curb to the sidewalk to enter the room was way too high for someone with leg/back issues. I needed help to step up.

2026-07-19 • via Nuitee
A
Arlene • couple • us
4
I would not recommend nor would I stay there again.
Pros:

Staff was very friendly. Location was convenient drive to Bakersville. I did not like anything else about the motel.

Cons:

Cleanliness: room did not feel or look clean. Dark purple sheets with a very used blanket as a bedspread. The decor pillow on the beds were filthy. I went to Walmart and bought my own sheets and comforter set to put on the bed. I did not check out because there were no other options available other than going back to Ashville. I am afraid I cannot recommend nor will I stay there again.

2026-06-24 • via Nuitee
A
Amber • solo_traveller • us
9
Pros:

Beds were comfy lighting was good. Everything smelled fresh and clean

2026-06-21 • via Nuitee
J
John • solo_traveller • us
1
2026-06-15 • via Nuitee
C
Crystal • couple • us
9
2026-06-15 • via Nuitee
J
Jacobs • extended_group • us
10
Service and place was great
2026-06-14 • via Nuitee
A
Amanda • solo_traveller • us
10
Pros:

Rooms are always clean when I come to stay. Nice family owned (I believe). I have came here 3 times so far and I love how each time it has been a peaceful & safe place to stay. Will be coming back again soon! 😊

Cons:

There hasn't been anything that I have not liked.

2026-05-27 • via Nuitee
R
Roger • couple • us
9
2026-05-21 • via Nuitee
J
Jessica • solo_traveller • us
3
Pros:

Unfortunately the permanent residents hanging out dissuaded me from actually staying at this quaint motel. I spent a LOT extra to stay elsewhere.

2026-05-21 • via Nuitee
G
Glen • couple • us
10
Pros:

Staff was very friendly and helpful. Went out of their way.

2026-05-18 • via Nuitee
K
Kathleen • couple • us
8
2026-05-15 • via Nuitee
G
green • couple • us
3
Reserved 2 days but left after only 1 day...
Pros:

Location exactly as expected. Accessories in good order. King bed total foam and very firm. I watched as cleaning staff cleaned and vacuumed appropriately. Check in was pleasant.

Cons:

Floor shows signs of flood damage from two years earlier. Laminate flooring has separated from the base and seems to have mold growing between panels. I was afraid to go barefoot and wore shoes all the time.

2026-04-27 • via Nuitee
D
Desiree • solo_traveller • us
10
Pros:

The lighting

Cons:

N/A

2026-04-25 • via Nuitee
R
Robert • couple • us
7
2026-04-03 • via Nuitee
A
Amanda • solo_traveller • us
10
2026-02-25 • via Nuitee
R
robert • extended_group • us
7
We were there because of an early appointment in Bakersville. Just needed a place nearby to sleep.
Pros:

beds were nice, room was large, lighting was very interesting. heater was good. power went out but maintenance man came and fixed it within minutes.

Cons:

no breakfast or snacks.

2026-02-13 • via Nuitee
C
Cindy • couple • us
5
Overnight stay -mid
Pros:

Location of course was great in the Smoky Mountain area. Staff was very nice while checking in.

Cons:

It threw me that the sheets were blue and the bedspreads were like a velvet purple. There was also dirt on the floor. Ice machine did not work. Expensive in my mind for the type of hotel it was but I admit this was on a Saturday night during peak tourist season.

2026-01-19 • via Nuitee
V
Vicki • family_with_children • us
10
2026-01-19 • via Nuitee
D
DuPlessis • family_with_children • us
10
2026-01-11 • via Nuitee