Holiday Inn Louisville Downtown by IHG

Hotels
Commonwealth Hotels
7.8 (645 reviews)
101 W. Muhammad Ali Blvd , Louisville , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Clean and spacious rooms
Cons:
Poor cleanliness
Subpar service and amenities

Categories

Cleanliness
6.69
Several guests reported issues with room cleanliness, particularly with the first room assigned being filthy.
Service
8.66
While some staff were described as grumpy, others were noted as phenomenal and trying hard despite issues.
Location
9.2
The hotel is in a great location, providing convenience for guests.
Room Quality
7.65
Some rooms were noted as clean and spacious, but issues with air conditioning were reported.
Amenities
7.18
Limited amenities and few options available for breakfast and dinner were highlighted.
Value for Money
8.14
Feedback indicates that the hotel may be overpriced for the quality of service and amenities offered.
Food and Beverage
6.69
Significant disappointment with food options, especially for breakfast.
Overall Experience
8.16
Mixed experiences reported, with opportunities for improvement noted throughout the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 10:12

Property Description

Convenient Location in the Heart of Louisville:
Holiday Inn Louisville Downtown, an IHG Hotel is centrally located, making it easy for guests to explore the vibrant city of Louisville with popular attractions just a stone's throw away.

Modern Amenities and Services:
Guests can enjoy air-conditioned rooms equipped with a flat-screen TV, free WiFi, and room service. The hotel also features a fitness centre, ensuring guests can stay active during their stay.

Delicious Dining Options:
Start your day right with a variety of breakfast options, including à la carte and vegetarian choices. The on-site restaurant offers delicious meals for guests to enjoy without having to leave the comfort of the hotel.

Experience the best of Louisville at Holiday Inn Louisville Downtown, an IHG Hotel. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    Children 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 17 per day.

Location

Guest Reviews

7.8
Based on 645 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.65
Amenities: 7.18
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 8.16
J
Jodi solo_traveller us
6
Pros:

Friendly staff

Cons:

The room had a musty cigarette smoke like odor.

We added breakfast to our stay and chose this hotel because they had a hot breakfast. However, it opened late due to the one staff member who works breakfast having an emergency, which we understand. However, we had to leave no later 7 and the replacement did not arrive until 6:45am (supposed to open at 6am). There way no way we would have had enough time for her to open, and for us to order and eat. The front desk did rectify the situation by saying they would issue us a refund in amount of breakfast, so we were grateful for that. Just disappointed that the hotel only employs one breakfast staff member and we chose this location for a food breakfast and could not eat.

2026-06-13 via Nuitee
K
Karin solo_traveller de
9
Gerne wieder!
Pros:

Tolle Lage fussläufig zur City, zum Hospital und zum Ohio River. Bequeme Betten, schönes Zimmer, großes Bad.

Cons:

N/A

2026-06-11 via Nuitee
E
Enes solo_traveller tr
6
Cons:

They still didnt pay back my card deposite after 3 weeks

2026-06-07 via Nuitee
S
Steven couple us
9
Good
Pros:

Convenient to downtown and the interstate

Cons:

Paying $36 a day for parking

2026-06-05 via Nuitee
A
Antonio couple us
7
Pros:

Everything was good except for the food

Cons:

The food

2026-06-05 via Nuitee
M
Misty solo_traveller us
8
Overall great stay.
Pros:

Everything it was a nice hotel. Friendly staff and very helpful.

Cons:

The expectations for parking. You had to pay valet or street parking at the meters. It was unexpected.

2026-06-01 via Nuitee
G
Gregory solo_traveller us
10
wonderfull
Pros:

everything

2026-05-29 via Nuitee
H
Haynes family_with_children bb
8
2026-05-26 via Nuitee
A
Australia solo_traveller us
7
A surprise in the refrigerator and by the microwave.
Pros:

Once they moved me to a different room it was a lot better. The front desk and the bill person were very helpful.

Cons:

Once I checked into the room I looked around to make sure there was clean There were no bugs under the mattress I opened the refrigerator and I saw a roach in there under the refrigerator in the microwave they were baby roaches in there. So it took me several attempts to reach the front desk. Then he looked in the refrigerator and saw that bug in there. Once he got to my room they changed me to a different floor and a different room which was a lot cleaner lot better than that one. Because one of the beds was not made.

2026-05-26 via Nuitee
M
Mason couple us
1
Cons:

Would not give a refund

2026-05-22 via Nuitee
A
Alan couple us
8
Pros:

Frig and microwave in room

Cons:

Only valet parking

2026-05-22 via Nuitee
L
Laura couple us
7
Lil urban getaway was splendid.
Pros:

I loved the view and the breakfast (lil slow for business crowd.) Nulu was so fun. E. Market st corridor!

Cons:

The room was great. Loved pillows and shower. The upper deck was being decorated. Has potential!

2026-05-15 via Nuitee
T
Todd couple us
4
Pros:

Didn’t get any

Cons:

Room next to loud ice machine

2026-05-09 via Nuitee
S
Silvia couple us
7
Buena opción en el centro de Louisville.
Pros:

La ubicación está genial. La cama muy cómoda y que hubiera dos tipos de almohadas fue una sorpresa muy agradable.

Cons:

La habitación daba al parking y/o a algún lugar donde había generadores de electricidad o algo así y el ruido nos despertó.

2026-05-07 via Nuitee
M
Mackenzie couple us
10
2026-05-06 via Nuitee
D
D couple ie
10
2026-04-30 via Nuitee
S
Sarah solo_traveller us
8
Pros:

The bed was very comfortable. The staff members were all super friendly.

Cons:

Nothing. It was good.

2026-04-28 via Nuitee
K
Keitel couple us
8
2026-04-26 via Nuitee
A
Angel solo_traveller us
5
2026-04-20 via Nuitee
C
Chandra couple us
7
2026-04-19 via Nuitee