Holiday Inn Louisville Downtown by IHG

Hotels
•
Commonwealth Hotels
7.8 (627 reviews)
101 W. Muhammad Ali Blvd , Louisville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Clean and spacious rooms
Cons:
Poor cleanliness
Subpar service and amenities

Categories

Cleanliness
6.69
Several guests reported issues with room cleanliness, particularly with the first room assigned being filthy.
Service
8.66
While some staff were described as grumpy, others were noted as phenomenal and trying hard despite issues.
Location
9.2
The hotel is in a great location, providing convenience for guests.
Room Quality
7.65
Some rooms were noted as clean and spacious, but issues with air conditioning were reported.
Amenities
7.18
Limited amenities and few options available for breakfast and dinner were highlighted.
Value for Money
8.14
Feedback indicates that the hotel may be overpriced for the quality of service and amenities offered.
Food and Beverage
6.69
Significant disappointment with food options, especially for breakfast.
Overall Experience
8.16
Mixed experiences reported, with opportunities for improvement noted throughout the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 10:12

Property Description

Convenient Location in the Heart of Louisville:
Holiday Inn Louisville Downtown, an IHG Hotel is centrally located, making it easy for guests to explore the vibrant city of Louisville with popular attractions just a stone's throw away.

Modern Amenities and Services:
Guests can enjoy air-conditioned rooms equipped with a flat-screen TV, free WiFi, and room service. The hotel also features a fitness centre, ensuring guests can stay active during their stay.

Delicious Dining Options:
Start your day right with a variety of breakfast options, including à la carte and vegetarian choices. The on-site restaurant offers delicious meals for guests to enjoy without having to leave the comfort of the hotel.

Experience the best of Louisville at Holiday Inn Louisville Downtown, an IHG Hotel. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    Children 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 17 per day.

Location

Guest Reviews

7.8
Based on 627 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.65
Amenities: 7.18
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 8.16
S
Stacie A Young • couple • us
5
2026-04-18 • via Nuitee
G
Glenda • family_with_children • us
7
Nice location.
Pros:

Location.

Cons:

Room is too small. We stayed in room 220, really too small compared to the room my friend stayed at with a lower room rate.

2026-04-16 • via Nuitee
M
Mike • solo_traveller • gb
10
Excellent
Pros:

Comfortable beds and courteous staff

Cons:

Not enough coffee

2026-04-12 • via Nuitee
K
Kenneth • couple • us
10
It was awesome comfortable
Pros:

The bar and restaurant

Cons:

Not enough parking

2026-04-11 • via Nuitee
B
Beatrice • couple • us
8
2026-04-08 • via Nuitee
L
Louise • family_with_children • us
9
2026-04-08 • via Nuitee
D
Denzel • extended_group • us
8
2026-04-06 • via Nuitee
C
Caleb • solo_traveller • us
7
Enjoyed it but would’ve liked more transparency.
Pros:

We enjoyed the convenience of the downtown, however it should be disclosed that you can only valet park. That was not disclosed until we checked in.

Cons:

That they required valet parking at $36 + tax a night.

2026-04-06 • via Nuitee
M
Mark • couple • us
10
Good stay
Pros:

Clean

Cons:

Paying for breakfast

2026-03-31 • via Nuitee
R
Roger M Art • family_with_children • us
6
Pros:

Location

Cons:

Blindsided by parking. $36 per day

2026-03-30 • via Nuitee
C
Chasity • couple • us
1
Never again.
Cons:

No parking. Room I booked wasn’t available when I got there so I didn’t stay. Didn’t get a refund either.

2026-03-30 • via Nuitee
R
Rick George • family_with_children • us
3
Not worth the price.
Pros:

Everyone we dealt with was very friendly and location was great but expect to pay $36 per day for Valet parking that was not advertised.

Cons:

Absolutely one of my most disappointing Holiday Inn experiences. We chose the standard King room. This was the smallest room I have ever had in any brand hotel, room was clean but worn. I also chose it for the restaurant/bar. It had a very limited drink menu (very disappointed they did not have Crown Royal) and in the restaurant, we wanted to order a Flat bread pizza and was told they were out of Flatbread and mozzarella. Seemed the Bar and restaurant was an after thought in which they are trying to make it more upscale but failed.

2026-03-30 • via Nuitee
M
Mooneyhan • couple • us
8
Parking fee is high. Room is comfy.
Pros:

Convenient to downtown. Clean. Comfortable bed.

Cons:

Cost 36.00 a day to park. Pillows were flat. Room phone did not call front desk.

2026-03-25 • via Nuitee
J
Jessica • family_with_children • us
10
2026-03-24 • via Nuitee
D
Danyail • couple • us
1
2026-03-24 • via Nuitee
C
Christian • friends
10
Pros:

Property was nice and the staff was amazing!

2025-10-12 • via Nuitee
P
Peter
8
Very good stay!
Pros:

Overall it was a great stay. Two things I would like to say about the room. The bed frame had a piece of metal sticking out of both sides of the bed. It appeared to be made that way, but I don't think the mattress was the correct fit or vise versa. This posed a hazard. Both me and my partner bumped it with our chin. The other item was the toilet seat. It was lose and not fitted properly causing it to slide around.

2025-10-12 • via Nuitee
M
Megan
6
Pros:

The room was clean and conveniently located for what we had planned. The AC, however, wasn’t working properly. Our only option was to downgrade rooms from what we booked or have a complimentary breakfast, which we did not want. They said they would put a work order in to have it looked at while we were out.
Came back at the end of the day and it still wasn’t working and our room was warm. Had the exact same conversation with no resolution. Very frustrating.

2025-10-12 • via Nuitee
H
Hannah • friends
8
Pros:

Staff was friendly. We had a phenomenal breakfast on Friday morning but then breakfast was closed Saturday and they were out of almost everything on Sunday which was super disappointing.

2025-10-08 • via Nuitee
D
Dan
10
Pros:

All good.

2025-10-07 • via Nuitee