Holiday Inn Louisville Downtown by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.7 (499 reviews)
101 W. Muhammad Ali Blvd , Louisville , US
+1 502-916-2900

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent central location within walking distance to restaurants/entertainment
Friendly and helpful front desk staff
Comfortable beds and generally clean rooms for many guests
Well-regarded breakfast/food offerings
Cons:
Paid valet parking with unexpected/hidden fees and inconsistent valet service
Reports of bad smells (sewer, cigarette) in some areas/rooms
No pool and bar often closed
Inconsistent housekeeping (rooms not serviced) and occasional maintenance issues (broken lamp)

Categories

Cleanliness
5.5
Multiple reviews mention bad smells (sewer, cigarette odor) on some floors/rooms and inconsistent housekeeping; cleanliness is below average.
Service
8
Front desk and some staff were frequently described as friendly and helpful, but valet and housekeeping service were inconsistent or rude at times.
Location
10
Repeatedly praised as central and within walking distance to downtown, restaurants and entertainment; consistently a strong positive.
Room Quality
7.5
Rooms and beds described as comfortable and generally clean for many guests, though occasional issues (broken lamp, smells) were reported.
Amenities
6
Mixed amenities: breakfast praised, but no pool on site, bar often closed, paid valet-only parking and laundry coin issues lowered the score.
Value for Money
6.5
Several guests cited hidden/expensive parking fees and perceived the hotel as overpriced given extra charges.
Food and Beverage
9
Breakfast received strong positive comments (including an à la carte offering); bar closure was a negative but overall F&B impressions are good.
Overall Experience
9.1
Overall stays skew positive due to location, comfortable rooms and friendly desk staff, despite parking, occasional smells and service inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Convenient Location in the Heart of Louisville:
Holiday Inn Louisville Downtown, an IHG Hotel is centrally located, making it easy for guests to explore the vibrant city of Louisville with popular attractions just a stone's throw away.

Modern Amenities and Services:
Guests can enjoy air-conditioned rooms equipped with a flat-screen TV, free WiFi, and room service. The hotel also features a fitness centre, ensuring guests can stay active during their stay.

Delicious Dining Options:
Start your day right with a variety of breakfast options, including à la carte and vegetarian choices. The on-site restaurant offers delicious meals for guests to enjoy without having to leave the comfort of the hotel.

Experience the best of Louisville at Holiday Inn Louisville Downtown, an IHG Hotel. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Location

Guest Reviews

7.7
Based on 499 reviews
Cleanliness: 5.5
Service: 8
Location: 10
Room Quality: 7.5
Amenities: 6
Value for Money: 6.5
Food and Beverage: 9
Overall Experience: 9.1
N
Navid • solo_traveller • us
10
2026-10-20 • via Nuitee
R
Robert • solo_traveller • us
8
It was fine.
Pros:

Breakfast was okay.

2026-10-17 • via Nuitee
A
ashley • couple • us
1
2026-10-17 • via Nuitee
K
Krystal • family_with_children • us
9
2026-10-15 • via Nuitee
E
Eugene • solo_traveller • us
10
Pros:

All of it!

Cons:

Nothing!

2026-10-12 • via Nuitee
A
Amanda • solo_traveller • nz
8
2026-10-09 • via Nuitee
R
Rui Sérgio Monteiro De • solo_traveller • br
10
2026-09-16 • via Nuitee
F
Fabiano • extended_group • br
4
wont return.
Pros:

good location. good breakfast

Cons:

valet crew was stoned or just very unpolite. rooms smelled very bad. one of the rooms was smelling cigarrettes. Should have been explicit at the booking the it was a valet, paid parking.

2026-09-14 • via Nuitee
E
Eugene • solo_traveller • us
10
2026-09-11 • via Nuitee
D
Denice • solo_traveller • us
2
Pros:

Nothing

Cons:

The bar was closed most of the days there where homeless people all round asking for help everyday I even had a women out the window peeing outside. There is no pool on site the entire first flsmells like sewer. I highly DONT recommend

2026-09-11 • via Nuitee
M
M Dolors • solo_traveller • es
10
2026-09-10 • via Nuitee
L
Leonard • solo_traveller • us
8
It’s overpriced and the parking should be free!
Cons:

Great location to visit in the city.

2026-09-09 • via Nuitee
T
Trenicka • family_with_children • us
8
2026-09-08 • via Nuitee
D
Daniel Giraldo • solo_traveller • us
4
Pros:

The room was ok, nothing wrong

Cons:

The hidden fee for parking, 30 dls... for 10 pr 20 more over the room price we could have a better place with parking included

2026-09-07 • via Nuitee
N
Natalie • solo_traveller • us
10
2026-09-01 • via Nuitee
T
Tj • solo_traveller • us
5
Valet ghost
Pros:

Location was only a few blocks from restaurant and entertainment.

Cons:

Parking was not free. Paid for valet parking but no valet. The valet would see me coming then turn around and disappear.

2026-09-01 • via Nuitee
S
Schilling • solo_traveller • us
9
Very comfortable
Cons:

Staff didn't mention the breakfast area at check-in

2026-08-31 • via Nuitee
B
Barron • couple • us
3
Mixed
Pros:

The desk staff and valet service were great and helpful

Cons:

We were there three nights
And never got out room serviced, even though we repeatedly asked.

2026-08-31 • via Nuitee
H
Habib • solo_traveller • us
8
2026-08-30 • via Nuitee
S
Stuart • solo_traveller • gb
9
A great enjoyable stay.
Pros:

Great location and friendly staff. Clean, comfortable room with good facilities.

Cons:

Not much.

2026-08-25 • via Nuitee