Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Great Location
Spacious Rooms
Cons:
Minor Issues with Parking
Aesthetics in Common Areas

Categories

Cleanliness
8.78
Reviews consistently mention cleanliness as a positive aspect.
Service
9.25
The staff is repeatedly described as very kind and accommodating.
Location
9.29
The location is highly praised for its convenience and proximity to transport.
Room Quality
8.24
Rooms are spacious and well-decorated but some minor issues noted.
Amenities
8.27
Amenities mentioned include a good breakfast and comfortable areas, but some areas could be improved.
Value for Money
8.73
General sentiment indicates a good value for the experience given.
Food and Beverage
8.78
Food quality received positive mentions, though slightly mixed.
Overall Experience
9.05
Overall, guests express a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:34

Property Description

Luxurious Accommodation
Palazzo Cappuccini Art Relais in Naples offers elegant rooms with modern amenities such as flat-screen TVs, private bathrooms, and city views. Guests can enjoy a comfortable stay surrounded by sophistication.

Convenient Facilities
This hotel provides a 24-hour front desk, airport transfers, and room service for the convenience of guests. With free WiFi throughout the property, staying connected is effortless.

Delightful Dining Options
Indulge in a delicious daily breakfast with buffet, continental, or Italian choices. The on-site restaurant serves delectable dishes for a satisfying culinary experience.

Experience luxury and convenience at Palazzo Cappuccini Art Relais. Book your stay now for an unforgettable Naples getaway.

Important information:

Minibar is not included in the room price.

The restaurant is only open upon reservation, which must be made before your arrival date.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

8.8
Based on 967 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
O
olivier • family_with_children • fr
10
Parfait
Pros:

Propre, accueillant

Cons:

Un peu du centre

2026-04-09 • via Nuitee
C
ConciD • family_with_children • nl
8
2026-04-07 • via Nuitee
J
Jiajie • couple • cn
9
Excellent hotel. Very friendly staff. The bed is really comfy. The room is facing the courtyard. Very quiet!
2026-04-07 • via Nuitee
Z
Ziacik • family_with_children • sk
6
2026-04-07 • via Nuitee
A
Andreas • family_with_children • at
8
2026-04-06 • via Nuitee
E
Emmanuel • solo_traveller • it
9
2026-04-06 • via Nuitee
G
Gesztesi • family_with_children • hu
10
Kiváló
Pros:

Az egész hotel meseszép.

Cons:

Nincs olyan.

2026-04-06 • via Nuitee
E
Ekram • family_with_children • it
10
Oasis in the middle of Naples
Pros:

My family and I truly enjoyed our stay. The property, its history, the staff’s friendliness and the lovely rooms stood out. Cappuccina (the cat) was an added bonus for my daughter. Thank you and hope anyone that reads this enjoys their stay here.

2026-04-06 • via Nuitee
M
MARIA LAURA • family_with_children • ar
10
2026-04-03 • via Nuitee
D
Diana • family_with_children • at
8
2026-04-03 • via Nuitee
A
Antonella • couple • it
10
Soggiorno perfetto e colazione eccezionale
Pros:

Ho soggiornato in questa struttura a Napoli per una notte e posso dire senza esitazione che è stata un’esperienza davvero impeccabile.
Fin dal primo momento sono stata accolta con grande cortesia e professionalità: lo staff è attento, disponibile e sempre pronto a soddisfare ogni esigenza con il sorriso. La struttura è elegante, curata nei minimi dettagli e trasmette subito una sensazione di comfort e qualità.
La camera era semplicemente perfetta: pulitissima, spaziosa e dotata di tutti i comfort necessari per un soggiorno rilassante.
La sala colazione è accogliente, luminosa e ben organizzata. La proposta è davvero varia, con prodotti freschi sia dolci che salati.
Ho apprezzato tantissimo la presenza di specialità campane infatti ho avuto il piacere di assaggiare specialità tipiche come la pastiera e le sfogliatelle.
Tutto davvero buonissimo.
Consiglio vivamente questa struttura a chiunque voglia vivere un soggiorno piacevole e senza pensieri a Napoli. Sicuramente tornerò!

2026-04-01 • via Nuitee
K
Ketil • couple • no
8
Pros:

Blide personal
Meget kort avstand til togstasjon og byens beste pizza (50 KILÒ)

2026-04-01 • via Nuitee
S
Sara • couple • it
6
Faticoso e senza ristoro
Pros:

Pulita e in bella zona

Cons:

Il parcheggio da prenotare direttamente con l’ albergo e difficile capire il posizionamento anche di una Panda. La notte ha fatto freddo, i riscaldamenti sono stati spenti. Colazione pessima: a Napoli in centro la macchinetta automatica, non ti fanno un caffè decente. Parte salata con pane duro. Parte dolce…. Due pastiere che si trovano meglio da Todis… sotto Pasqua! Sfogliatelle secche. Insomma, conveniva uscire a fare colazione. Per finire, una notte per lavoro con il problema di un check-in alle 14.00 ( mentre lavori) e una sveglia frettolosa per un checkout entro le 11.00. Non tornerò

2026-03-29 • via Nuitee
E
Elizabeth • extended_group • us
10
Love this place and we will be back.
Pros:

The hotel was very clean, the staff were very attentive and the breakfast was delicious!!! China was also very playful with us. This was our second time staying here and we will be back.

Cons:

Nothing.

2026-03-25 • via Nuitee
N
NATALIA • couple • pl
8
2026-03-23 • via Nuitee
D
Dániel • couple • hu
10
Pros:

Az elhelyezkedése fantasztikus, Nápoly legtisztább, legnyugodtabb és legbiztonságosabb részén. A reggeli fantasztikus volt és a kertben lévő citromfák elvarázsoltak.

2026-03-23 • via Nuitee
L
Liviano • couple • it
8
Soggiorno piacevole in buona posizione
Pros:

Ottima posizione a 5 minuti a piedi dal lungomare Mergellina e 3 minuti a piedi dalla stazione della metropolitana. Buona colazione con dolci del territorio, sicuramente da migliorare la qualità dei succhi troppo chimici.

Cons:

Hanno fatto un buon restyling alla struttura, ma una maggiore attenzione alla pulizia della camera farebbe la differenza.

2026-03-16 • via Nuitee
E
ENRICO • solo_traveller • it
10
2026-03-14 • via Nuitee
E
Enrico • couple • it
9
2026-03-14 • via Nuitee
I
Ivana • solo_traveller • it
10
2026-03-07 • via Nuitee