Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Great Location
Spacious Rooms
Cons:
Minor Issues with Parking
Aesthetics in Common Areas

Categories

Cleanliness
8.78
Reviews consistently mention cleanliness as a positive aspect.
Service
9.25
The staff is repeatedly described as very kind and accommodating.
Location
9.29
The location is highly praised for its convenience and proximity to transport.
Room Quality
8.24
Rooms are spacious and well-decorated but some minor issues noted.
Amenities
8.27
Amenities mentioned include a good breakfast and comfortable areas, but some areas could be improved.
Value for Money
8.73
General sentiment indicates a good value for the experience given.
Food and Beverage
8.78
Food quality received positive mentions, though slightly mixed.
Overall Experience
9.05
Overall, guests express a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:34

Property Description

Luxurious Accommodation
Palazzo Cappuccini Art Relais in Naples offers elegant rooms with modern amenities such as flat-screen TVs, private bathrooms, and city views. Guests can enjoy a comfortable stay surrounded by sophistication.

Convenient Facilities
This hotel provides a 24-hour front desk, airport transfers, and room service for the convenience of guests. With free WiFi throughout the property, staying connected is effortless.

Delightful Dining Options
Indulge in a delicious daily breakfast with buffet, continental, or Italian choices. The on-site restaurant serves delectable dishes for a satisfying culinary experience.

Experience luxury and convenience at Palazzo Cappuccini Art Relais. Book your stay now for an unforgettable Naples getaway.

Important information:

Mini-bar is not included in the room price.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

8.8
Based on 938 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
E
Elizabeth extended_group us
10
Love this place and we will be back.
Pros:

The hotel was very clean, the staff were very attentive and the breakfast was delicious!!! China was also very playful with us. This was our second time staying here and we will be back.

Cons:

Nothing.

2026-03-25 via Nuitee
D
Dániel couple hu
10
Pros:

Az elhelyezkedése fantasztikus, Nápoly legtisztább, legnyugodtabb és legbiztonságosabb részén. A reggeli fantasztikus volt és a kertben lévő citromfák elvarázsoltak.

2026-03-23 via Nuitee
N
NATALIA couple pl
8
2026-03-23 via Nuitee
L
Liviano couple it
8
Soggiorno piacevole in buona posizione
Pros:

Ottima posizione a 5 minuti a piedi dal lungomare Mergellina e 3 minuti a piedi dalla stazione della metropolitana. Buona colazione con dolci del territorio, sicuramente da migliorare la qualità dei succhi troppo chimici.

Cons:

Hanno fatto un buon restyling alla struttura, ma una maggiore attenzione alla pulizia della camera farebbe la differenza.

2026-03-16 via Nuitee
E
ENRICO solo_traveller it
10
2026-03-14 via Nuitee
E
Enrico couple it
9
2026-03-14 via Nuitee
I
Ivana solo_traveller it
10
2026-03-07 via Nuitee
P
Paolo family_with_children it
9
2026-03-07 via Nuitee
D
Dorin family_with_children md
10
2026-03-02 via Nuitee
G
Gaetano solo_traveller it
9
2026-03-01 via Nuitee
L
Luca extended_group it
9
Pros:

Posizione ottima, molto silenzioso. parcheggio interno comodissimo.

Cons:

niente

2026-02-28 via Nuitee
J
Jimmy extended_group nl
10
Amazing
Pros:

Very nice place and amazing helpfull staff

Cons:

X

2026-02-25 via Nuitee
N
Noemi solo_traveller es
9
2026-02-24 via Nuitee
F
Francesco couple it
10
Tutto bene
Pros:

Perfetto

Cons:

Nulla da aggiungere

2026-02-23 via Nuitee
A
Amelia solo_traveller it
9
Pros:

Ottima la colazione con prodotti tipici freschissimi, anche il pranzo con più possibilità di scelta. Cortesia, gentilezza e disponibilità da parte di tutto lo staff. Comoda anche la posizione, a due passi dal lungomare.

2026-02-13 via Nuitee
Y
Yuliana family_with_children de
10
2026-02-08 via Nuitee
C
Capotosti family_with_children it
9
2026-01-31 via Nuitee
E
ester chiara family_with_children it
9
2026-01-28 via Nuitee
M
Michela family_with_children it
9
Pros:

Personale gentile e disponibile in ogni settore. Pulizia. Parcheggio privato. Posizione.

Cons:

Nulla

2026-01-21 via Nuitee
A
Angela couple it
10
Pros:

Tutto indistintamente!

Cons:

La sala colazione non in linea col resto

2026-01-19 via Nuitee