Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Great Location
Spacious Rooms
Cons:
Minor Issues with Parking
Aesthetics in Common Areas

Categories

Cleanliness
8.78
Reviews consistently mention cleanliness as a positive aspect.
Service
9.25
The staff is repeatedly described as very kind and accommodating.
Location
9.29
The location is highly praised for its convenience and proximity to transport.
Room Quality
8.24
Rooms are spacious and well-decorated but some minor issues noted.
Amenities
8.27
Amenities mentioned include a good breakfast and comfortable areas, but some areas could be improved.
Value for Money
8.73
General sentiment indicates a good value for the experience given.
Food and Beverage
8.78
Food quality received positive mentions, though slightly mixed.
Overall Experience
9.05
Overall, guests express a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:34

Property Description

Luxurious Accommodation
Palazzo Cappuccini Art Relais in Naples offers elegant rooms with modern amenities such as flat-screen TVs, private bathrooms, and city views. Guests can enjoy a comfortable stay surrounded by sophistication.

Convenient Facilities
This hotel provides a 24-hour front desk, airport transfers, and room service for the convenience of guests. With free WiFi throughout the property, staying connected is effortless.

Delightful Dining Options
Indulge in a delicious daily breakfast with buffet, continental, or Italian choices. The on-site restaurant serves delectable dishes for a satisfying culinary experience.

Experience luxury and convenience at Palazzo Cappuccini Art Relais. Book your stay now for an unforgettable Naples getaway.

Important information:

Minibar is not included in the room price.

The restaurant is only open upon reservation, which must be made before your arrival date.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

8.8
Based on 1098 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
I
Igor • family_with_children • si
10
2026-11-05 • via Nuitee
A
Alessia • family_with_children • it
8
2026-11-01 • via Nuitee
P
Patricia • family_with_children • pt
9
2026-11-01 • via Nuitee
V
Veronika • family_with_children • at
8
2026-10-29 • via Nuitee
C
cecile • family_with_children • fr
8
2026-10-26 • via Nuitee
N
Natalino • solo_traveller • nl
8
2026-10-25 • via Nuitee
G
Gianluca... • couple • it
9
2026-10-23 • via Nuitee
G
Gabriela • couple • ar
8
Buen descanso y confortable
Pros:

La habitación amplia y bien ventilada
Los espacios para descansar en los salones o en el patio. La amabilidad del personal. Cerca de una estación de tren y metro en un buen barrio.

Cons:

El desayuno esta bien, si se acaba el huevo revuelto o la ricota no lo reponen

2026-10-23 • via Nuitee
C
Carlo • couple • it
8
Magnifico soggiorno!
Pros:

Ottima posizione e colazione eccezionale. Molto comoda la camera. Comodo il parcheggio interno (si paga a parte circa 20 al giorno). Personale molto disponibile e pulizie accurate. Frigo, tv e bollitore in camera sono stati molto apprezzati.

Cons:

La camera era un pochino rumorosa (credo fosse la camera adiacente dala quale si sentiva tutto!). Manca la cassaforte.

2026-10-22 • via Nuitee
A
Andrés • couple • es
9
Amazing, quier, nice staff
Pros:

Staff was amazing

Cons:

The pillows were a tad hard

2026-10-22 • via Nuitee
A
Ana • family_with_children • es
10
2026-10-20 • via Nuitee
B
Bruno • couple • it
10
2026-10-19 • via Nuitee
A
andrea • couple • it
9
Soggiorno Fantastico
Pros:

Ottima posizione, stanza pulita ed accogliente, staff gentilissimo

2026-10-18 • via Nuitee
R
Rachel • couple • ch
8
Great place
Pros:

The location lovely staff and great area.
Beautiful garden

Cons:

The bad equipment are not the best one.

2026-10-15 • via Nuitee
C
Coppola • couple • it
10
Coppia
Pros:

Il posto

Cons:

Tutto io ordine niente da dire a riguardo

2026-10-14 • via Nuitee
P
Patricia • extended_group • pt
9
2026-10-09 • via Nuitee
R
Rita • solo_traveller • it
7
2026-10-09 • via Nuitee
T
Trevor • extended_group • gb
10
Exceptional stay with outstanding staff and a great location.
Pros:

The hotel is beautifully presented, combining historic character with modern comfort. The breakfast was excellent, with plenty of choice, and the open terrace provided a lovely setting to start each day.
The staff were outstanding throughout our stay. Everyone was friendly, professional and always willing to help with recommendations, directions and local advice.
The location was also ideal. Mergellina Metro station is only a five-minute walk away, making it easy to explore Naples, while the beautiful Bay of Naples can be reached in around 15 minutes on foot.
A fantastic boutique hotel that we would happily recommend and return to.

Cons:

Only 2 small things - rain shower needed a minor repair and would be helpful to have one or two extra plug sockets/USB

2026-10-08 • via Nuitee
E
Elena • family_with_children • it
7
2026-10-08 • via Nuitee
L
Luca Tommaso • family_with_children • it
10
2026-10-08 • via Nuitee