Residence Inn by Marriott Detroit Sterling Heights

Hotels
•
Residence Inn
8.3 (113 reviews)
44600 Hayes Road , Waldenburg , us

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Children allowed

Review Highlights

Pros:
Comfortable beds
Clean rooms
Helpful staff
Cons:
Poor customer service at check-in
Maintenance issues
High price for value received

Categories

Cleanliness
7.88
Mixed sentiments from reviews; some positive notes but also mentions of issues like a dead bug.
Service
8.85
General positive feedback about front desk staff, but also mentions of unhelpful behavior during check-in.
Location
7.89
N/A; mentioned as a con but specifics weren't provided.
Room Quality
9.34
Positive remarks on the king studio suite, spaciousness, and comfort.
Amenities
7.37
Negative sentiment due to closed pool and some maintenance issues.
Value for Money
7.33
Concerns expressed about the overall cost not matching the experience.
Food and Beverage
8.88
Breakfast received mixed reviews but appreciated non-dairy milk and making waffles.
Overall Experience
8.85
Overall positive feedback despite a few negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:20

Property Description

Convenient Location
Located in Waldenburg, Residence Inn by Marriott Detroit Sterling Heights offers easy access to popular attractions like TCF Center and Detroit Golf Club.

Spacious Suites
Enjoy your stay in well-appointed suites, perfect for extended stays or quick visits. Each suite is equipped with modern amenities to ensure a comfortable experience for every guest.

Complimentary Breakfast and Wi-Fi
Start your day right with a delicious complimentary breakfast and stay connected with free Wi-Fi throughout the hotel.

Experience comfort and convenience at Residence Inn by Marriott Detroit Sterling Heights. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 113 reviews
Cleanliness: 7.88
Service: 8.85
Location: 7.89
Room Quality: 9.34
Amenities: 7.37
Value for Money: 7.33
Food and Beverage: 8.88
Overall Experience: 8.85
T
Thomas • couple • us
7
2026-03-11 • via Nuitee
D
Dometrius • couple • us
10
The front desk was very helpful
Pros:

Clean quiet

Cons:

Location

2026-01-20 • via Nuitee
L
linda • couple • us
10
Great
Pros:

Words cannot describe how comfortable me and my husband was

Cons:

Nothing at this point

2026-01-19 • via Nuitee
N
Nathan • couple • us
10
2025-12-13 • via Nuitee
H
Huda • couple • us
9
Pros:

Cleaning, comforting, good size for a big family, big bathrooms

Cons:

The price was high

2025-11-10 • via Nuitee
H
hadi
10
Pros:

Nice

2025-10-07 • via Nuitee
S
Sarah • family
10
Pros:

Fantastic stay. The non dairy milk at breakfast was so nice.

2025-09-24 • via Nuitee
K
kenya • partner
10
Pros:

N/a

2025-09-15 • via Nuitee
R
Rita • partner
10
Pros:

Bed was great. Room was spacious and well laid out so I could sleep when partner woke up early. We had a king studio suite. Shower was just ok.

2025-09-10 • via Nuitee
S
Sanders • family_with_children • us
10
Fun with family in a well kept place
Pros:

Clean and friendly

Cons:

N/a

2025-09-08 • via Nuitee
D
drake • couple • us
5
Pros:

The kitchen and the utensils for cooking

Cons:

There was a pill left on the counter and the kitchen light didn't work

2025-08-22 • via Nuitee
D
Deon • couple • us
10
2025-08-11 • via Nuitee
V
vincent
4
Pros:

The shower had nothing to stop water from going all over the floor. The drain was outside of the shower halfway to the toilet. So if you went to poop while you're waiting for the shower to get warm, you'd be standing or your feet would be in 2 inches of water while you to do your business. It's so unbelievable. I took a video to send to Marriot.

2025-08-04 • via Nuitee
R
Roberto
10
Pool closed for weekend.
Pros:

Room was fantastic but the amenities failed. Maintenance decided to close the pool on Friday/Saturday of all days for cleaning! Really, couldn’t they have done this on slower days like Monday/Tuesday!?! 3 kids were not happy. That was a miss Marriot.

2025-07-28 • via Nuitee
N
Nigelle • family_with_children
10
Pros:

The beds were very comfortable and the front desk staff were very kind and helpful.

2025-07-27 • via Nuitee
A
Ashley
10
Pros:

The staff was wonderful and the place was exceptionally clean. We stayed for our wedding in a King Suite and It was one of the best parts of our wedding. All of our guests raved about the hotel! The room we got for the price we paid blew our mind. Hope to have a reason to stay here again soon.

2025-07-24 • via Nuitee
K
kerano • family_with_children • us
5
The price we paid for three days was not worth $600 something.
Pros:

The breakfast was ok. I enjoyed making fresh waffles. Can you add more fresh fruit and grits to the menu.

Cons:

The person that checked my family and I in was not so pleasant. She never told us that we had to empty our own trash either. I did not like that we had a dead bug in the window seal. No one came to empty the trash in the room or mop the floors either.

2025-07-22 • via Nuitee
B
Brandon
2
Poor customer service
Pros:

Front desk worker on Thursday when we checked in was more focused on her co worker telling her something or her needing to talk to him instead of greeting me and getting me checked in right away, after a long drive from Wisconsin just wanted quick and easy check in service and it definitely wasn't given, I was an after thought or secondary to her in that moment needing to talk to her coworker about whatever it was.

2025-07-20 • via Nuitee
A
ANNETTE • family
2
Pros:

We booked a King Suite. The receptionist told me they over booked and had no more King Suites. We stayed in the unit they had because we traveling for a funeral and didn’t really have time to look for another hotel. We travel quite a bit and never had this problem

2025-07-12 • via Nuitee
K
Kenny • family
10
Pros:

Clean and comfortable

2025-07-07 • via Nuitee