GoldVitel Hotel Surabaya

Hotels
•
Independent
9.5 (13 reviews)
147 Jl. Basuki Rahmat, 147, Surabaya, Jawa Timur, 60261 , Surabaya , ID
62-85732153105

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Facilities

Full-service spa
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Bicycle rentals nearby
Breakfast available (surcharge)
Full-service spa
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cozy Rooms
Cons:
Noisy at times

Categories

Cleanliness
9.39
Overall good cleanliness noted in reviews.
Service
9.86
Staff are very friendly and provide great hospitality.
Location
9.9
In the centre of town, very strategic location.
Room Quality
8.85
Rooms are cozy but there are some noise concerns.
Amenities
9.38
Good facilities and overall comfort.
Value for Money
9.34
Good value considering service and location.
Food and Beverage
9.39
Food is delicious and good options available.
Overall Experience
9.86
Great stay with positive experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:53

Property Description

Indulge in a luxurious escape at GoldVitel Hotel Surabaya, where comfort meets convenience in the heart of the city.

Spa and Relaxation Treat yourself to rejuvenating massages at our on-site spa, designed for ultimate relaxation after a day of exploring.

Dining Delights Savor delicious meals at our restaurant or enjoy light snacks at the coffee shop. Don't miss our daily complimentary reception, perfect for mingling with fellow guests while you unwind with a drink at the bar.

Modern Comforts Stay connected with complimentary Wi-Fi throughout the hotel and unwind in one of our 104 air-conditioned rooms, each equipped with LED TVs and thoughtful amenities like electric kettles and free local calls.

Book your stay today and experience unparalleled hospitality at GoldVitel Hotel Surabaya!

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.5
Based on 13 reviews
Cleanliness: 9.39
Service: 9.86
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.86
B
basyiruddinw • Family
10
Goldvitel worth it hotel
Pros:

In the centre of town, very strategic. Staff are very friendly and nice. The rooms are cozy but the noise level is a bit loud at floor 7.

2025-11-07 • via Tripadvisor
2
251aufas • Family
10
Great service
Pros:

Nyaman, good service, happy customers, good food. The room is clean, the facility is good, the food is delicious, tasty

2025-11-06 • via Tripadvisor
F
FaishalI9 • Couples
10
Great Stay , nice experience in Goldvitel
Pros:

Great hospitality, great selection of breakfast menu.
Penangan cepat dan hospitality dari para staff sangat memeberi kesan yang menarik,

2025-11-01 • via Tripadvisor
A
aifiyak • Friends getaway
10
Well done
Pros:

Overall it’s my second time to be here and all good, pilih hotel ini karena dekat dengan pusat kota dan perkantoran, all good and keep going

2025-10-24 • via Tripadvisor
B
blackw543 • Friends getaway
10
Great Place to Stay
Pros:

Hotel is great and very easy to access with a great view of the Surabaya City. Service and breakfast also good. Very recommend.

2025-10-07 • via Tripadvisor
J
jeslynedesyre • Business • id
10
Nice Hotel In Surabaya
Pros:

Good hotel with city lights view, the breakfast are good also, this hotel also has skylounge that has 360° view over surabaya city

2025-07-01 • via Tripadvisor
8
895naiar • Friends getaway
10
Goldvitel Experience
Pros:

Comfortable bed, they gave us 4 pretty comfortable pillows which is pretty rare imo for 4 stars hotels. They got a pretty nice view too and are pretty close to lots of convenience stores.

2025-06-26 • via Tripadvisor
S
sutarnotarjoh • Friends getaway
10
Stayed on the goldvitel hotel
Pros:

Overall all the facilities, and the service is good, the food is good, the room is also clean there are no weird smell or stank on the bed

2025-06-25 • via Tripadvisor
M
maliqz2025 • Friends getaway
10
Staying with loved ones
Pros:

Enjoy staying here with loved ones, breakfast enjoyables with so much variety of menu. Room is clean enough, and comfortable enough. The ac also working well. there's a sky lounge on floor 20. Pretty enjoyable vacation on this hotel. Really good experience.

2025-02-26 • via Tripadvisor
W
waoder2025 • Family
10
the experience of staying at a 4 star hotel in the middle of Surabaya City which is clean and strategic and provides ext
Pros:

the hotel service is good and friendly, the location is strategic in the center of Surabaya city, the hotel is clean. My family and I are happy to be able to have an experience together at this hotel. If you come to Surabaya again, I recommend this hotel as a hotel choice for a comfortable holiday in the middle of Surabaya city

2025-02-08 • via Tripadvisor
G
Go41491492537 • Business
6
Ok but need to be improved
Pros:

Staff hospitality was good, but the room need to be checked for the sanitary maintenance. There was such an unpleasant smell in the air, either from the toilet or the wall (sus of fungus or something). The air condition not quite good.

But overall, to stay the night it’s still ok.

2025-01-09 • via Tripadvisor
7
751lenyo • Family
10
The best stay in town!
Pros:

The best experience we had when we stayed here. Celebrating our son's birthday. Good room. So clean and comfy. So recommended!
Definitely will recommend this hotel to all of you. No regret! Also you can find nearest mall from here. It's the biggest mal in Surabaya for sure.

2024-11-02 • via Tripadvisor
M
muhammadiqbala2024 • Couples
10
Enjoy the Breakfast
Pros:

The breakfast is good,
I took Junior Suite Room and its so spacious, clean, and comfortable

Suggestion:
Please give more variant for breakdast menu like dimsum, zuppa soup, cotton candy, etc

The Services is Excelllent, the ambience is so peacefull and overall so satisfiying.

Goldvitel is recommended Hotel.

2024-06-23 • via Tripadvisor