Hilton Garden Inn Rebouças

Hotels
•
Hilton Garden Inn
8.8 (2124 reviews)
2636 Avenida Rebouças , Sao Paulo , br

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great staff and service
Excellent location
Cons:
Cleanliness issues
Long wait times during breakfast

Categories

Cleanliness
7.88
Several comments indicated issues with cleanliness, particularly mold in the bathrooms and dusty rooms.
Service
9.35
Many reviews praised the attentive and friendly staff, particularly noting individual employees.
Location
9.39
Guests consistently highlighted the excellent location near restaurants and transportation options.
Room Quality
8.84
Rooms were reported as spacious and comfortable with some mixed feedback on maintenance.
Amenities
8.87
Amenities such as breakfast and room features received good ratings, although there were suggestions for improvements.
Value for Money
8.83
Guests felt the hotel provided decent value for the price, despite some complaints about pricing and additional fees.
Food and Beverage
8.38
While breakfast was generally praised, there were some comments about quality not meeting expectations.
Overall Experience
8.85
Overall, the hotel provided a positive experience, but attention is needed in cleanliness and service efficiency during busy times.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:08

Property Description

Luxurious Accommodation
Experience comfort and style at Hilton Garden Inn Rebouças. Unwind in guest rooms equipped with modern amenities including flat-screen TVs and 220V outlets, ensuring a relaxing stay.

Convenient Facilities
Indulge in a delicious buffet breakfast served daily at the property. Stay active at the fitness centre or enjoy a drink at the bar. With a restaurant on-site, culinary delights are just steps away.

Prime Location
Located just 3 km from Pacaembu Stadium, our 4-star hotel offers easy access to MASP Sao Paulo and Ibirapuera Park. With a 24-hour front desk and the option for private parking, your stay is sure to be seamless.

Book now for an unforgettable stay at Hilton Garden Inn Rebouças in Sao Paulo.

Important information:

When traveling with pets, please note that an extra charge of BRL 120 plus taxes per pet applies. One pet per room. The pet's vaccination card need to be presented at the hotel.

Please note, when booking 10 rooms or more, different policies and additional supplements may apply. We emphasize that the contracted daily rate covers a 24-hour period, with check-in from 2:00 PM and check-out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance No. 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 2124 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
R
Roberto • extended_group • br
10
Ótima
Pros:

Localização e conforto

Cons:

Tudo ok

2026-04-09 • via Nuitee
G
Gustavo • solo_traveller • br
5
2026-04-08 • via Nuitee
A
Adriano • solo_traveller • br
3
nao me entregaram nota fiscal no CNPJ INFORMADO impressa em papel e nao recebi via email
Pros:

nao me entregaram nota fiscal no CNPJ INFORMADO impressa em papel e nao recebi via email Atendente disse que nao poderia imprimir nota fiscal e que a mesma seria enviada por email, porem ainda não recebi e preciso justificar gasto junto a minha empresa.

Cons:

nao me entregaram nota fiscal no CNPJ INFORMADO impressa em papel e nao recebi via email Atendente disse que nao poderia imprimir nota fiscal e que a mesma seria enviada por email, porem ainda não recebi e preciso justificar gasto junto a minha empresa.

2026-04-08 • via Nuitee
A
Alline • couple • br
10
2026-04-08 • via Nuitee
I
I • solo_traveller • gr
8
2026-04-04 • via Nuitee
M
Mario • solo_traveller • br
9
2026-04-01 • via Nuitee
I
Irineu • extended_group • br
10
2026-03-27 • via Nuitee
A
Aline • extended_group • br
4
Pros:

O ar condicionado do nosso quarto estava vazando e fazendo um barulho do qual não conseguimos dormir a noite e tivemos que desligar para dormir. O nosso banheiro estava com um vazamento no box do chuveiro, alagando tudo debaixo da pia. solicitamos manutenção todos os dois dias que ficamos lá e o problema não foi solucionado.

Cons:

Manutenção do quarto poderia ter solucionado o problema.

2026-03-25 • via Nuitee
C
Cleber Jair • couple • br
10
Justa na estrutura e básica no atendimento humano.
Pros:

Localização e estrutura

Cons:

Recepção um pouco “fria” no atendimento. Tipo fazem o serviço e ponto, sem muita cordialidade ou simpatia.

2026-03-24 • via Nuitee
J
Juliano • family_with_children • br
10
Voltaremos
Pros:

A acomodação é excelente, pois permite que a família fique em dois quartos conjugados preservando a privacidade.

Cons:

Difícil criticar o Hotel, pois é muito bom, talvez no momento do check in seria interessante que o colaborador que realiza o procedimento não fizesse várias atividades ao mesmo tempo alongando a fila e o tempo de cada check in, mas não posso classificar como reclamação, pois é visível que o colaborador apenas estava se desdobrando em atender todas as demandas.

2026-03-24 • via Nuitee
G
Gustavo • family_with_children • br
10
2026-03-24 • via Nuitee
E
Eduardo Ernesto • couple • br
9
2026-03-24 • via Nuitee
F
Florencia • extended_group • uy
10
2026-03-23 • via Nuitee
M
MANOEL EDUARDO • couple • br
10
2026-03-23 • via Nuitee
S
Silvio Aparecido • family_with_children • br
7
Uma opção na Avenida Rebouças
Pros:

Localização

Cons:

Atendimento (checkin e checkout), estacionamento

2026-03-13 • via Nuitee
V
Veiko • solo_traveller • ee
4
Pros:

Locatoin

Cons:

Staff was helpless compared to average person on street. My lamp was blinking randomly at night. Visited many places in Sao Paulo, value for money is far off. Worst Hilton and associated brands experience in my life.

2026-03-12 • via Nuitee
U
Uíra • couple • br
1
Péssimo procedimento para solução de problemas.
Pros:

Localização, espaço do quarto e café da manhã bom.

Cons:

Esqueci um blazer e uma camisa do armário do quarto do hotel, voltei no dia seguinte pela manhã para informar e pegar as peças. As peças haviam sumido e depois de 3 dias explicando e buscando uma solução a gerente veio falar comigo e dizer que infelizmente não poderia fazer nada e que eu deveria procurar um advogado.

2026-03-12 • via Nuitee
K
Katyuscia • couple • br
10
2026-03-12 • via Nuitee
B
Bianca • solo_traveller • br
10
Minha estadia foi maravilhosa como sempre!! Atendimento, cuidado de todos!! Muito obrigada, voltarei sempre!!
Pros:

Impecável a suíte em todos os aspectos.
Conforto, limpeza e beleza.

Cons:

Eu adorei tudo.

2026-03-08 • via Nuitee
A
Abdelhadi • solo_traveller • fr
9
2026-03-03 • via Nuitee