WoodSpring Suites Round Rock-Austin North

Hotels
•
WoodSpring
6.8 (218 reviews)
1201 Louis Henna Blvd , Round Rock , US
+1 512-436-0982

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Heating
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms and lobby reported by multiple guests
Kitchenette available — good for long stays
Good/strong coffee
Competitive price / good value noted
Easy to get to; some guests found it quiet and peaceful
Occasional helpful staff/tenants assisting with issues
Cons:
Overbooking/cancelled reservations and poor communication
Refund/payment handling problems — some guests kept charged
Strong room odors (marijuana/ammonia) reported
Uncomfortable beds in some rooms (can feel springs)
Lack of basic amenities in rooms (insufficient towels, no washcloths/ice buckets)
No trash shoot and limited front-desk presence; noisy long-term tenants and traffic/parking issues
Instances of being turned away or treated unprofessionally

Categories

Cleanliness
5.5
Mixed reports: several guests praised clean rooms, lobby and building, but multiple guests reported strong room odors (marijuana/ammonia) that made rooms unusable.
Service
4.5
Multiple serious service failures: overbooking and cancelled reservations without notice, poor communication, kept payments/refund issues, absent front-desk and unprofessional handling of problems.
Location
8.8
Generally convenient and easy to get to; one report called it quiet and peaceful. Some complaints about high traffic around the grounds and parking lot, but overall location is a strength.
Room Quality
5.8
Rooms are described as clean with kitchenettes and some comfortable beds, but others reported very uncomfortable springy beds and overall variability in room condition.
Amenities
7
Kitchenette and good coffee cited as positives and useful for long stays, but missing basics reported (insufficient towels/washcloths, no ice buckets, no trash shoot) and limited on-site services.
Value for Money
8.9
Several guests highlighted a great price and suitability for long stays; value is seen as strong despite service and cleanliness inconsistencies.
Food and Beverage
8
Coffee received explicit praise and kitchen facilities appreciated by guests; overall limited F&B offerings but quality of what exists was good.
Overall Experience
5.9
Overall mixed-to-negative: some guests had pleasant clean stays at good price, while others experienced cancellations, eviction-like events, odor issues and poor handling by staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Modern and Convenient Accommodation in Round Rock

Convenient Location: Located just 7.5 km from Dell Diamond, our hotel offers easy access to popular attractions like Moody Center and University of Texas at Austin.

Comfortable Amenities: Enjoy a fitness centre, free WiFi, and non-smoking rooms during your stay. With luggage storage available, we ensure a hassle-free experience for our guests.

Private and Cozy Rooms: Each room at WoodSpring Suites Round Rock-Austin North features a private bathroom, providing the comfort and privacy you need.

Experience a pleasant stay in Round Rock - Book your room at WoodSpring Suites Round Rock-Austin North today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.8
Based on 218 reviews
Cleanliness: 5.5
Service: 4.5
Location: 8.8
Room Quality: 5.8
Amenities: 7
Value for Money: 8.9
Food and Beverage: 8
Overall Experience: 5.9
E
Esther • solo_traveller • us
1
2026-10-31 • via Nuitee
R
Ryan • couple • us
8
Pros:

Good staff

Cons:

They cancelled my reservation randomly without booking.com sending me a notice. They overbooked the hotel and I was randomly selected to get cancelled. I had to beg them once I got there to figure something out because I was backpacking.

2026-10-28 • via Nuitee
F
Franke • couple • us
10
2026-10-27 • via Nuitee
T
tina • family_with_children • us
1
Unprofessional
Cons:

Pretty sure they gave my pre-booked room away. Since when I arrived they "were full" stating they tried to call and email. No call/email received. Will not book with them again

2026-10-12 • via Nuitee
J
Juan • family_with_children • us
1
Cons:

As soon as i walked in with my children i decided to abandon the property it had a strong smell of marihuana they have not yet approved my refund

2026-10-09 • via Nuitee
M
Maria • solo_traveller • us
8
Pros:

Beds were comfortable, staff was nice, coffee was excellent. Clean rooms. Kitchenette was a plus. Great price.

Cons:

Too much traffic in and out, around the grounds, parking lot.

[ I ran into an issue and i was helped by tenants. Scary... but effective. Which was a positive. ]

2026-10-07 • via Nuitee
E
Evans • solo_traveller • us
6
2026-09-17 • via Nuitee
J
Jeanette • family_with_children • us
10
2026-09-08 • via Nuitee
S
Samantha • solo_traveller • us
8
2026-09-05 • via Nuitee
S
Samantha • solo_traveller • us
7
Pros:

I stayed 2 separate weeks. Both rooms were very clean. Building and lobby very clean.

Cons:

Beds were very uncomfortable. You could feel the bed springs.

2026-08-23 • via Nuitee
H
Hope • solo_traveller • us
8
Nice rooms but needs better help.
Pros:

It was easy to get to and was clean. Room was nice.

Cons:

There was only 2 towels but no washcloths, hand towels or mat for shower. No one to remove dirty towels,trash and no ice buckets. Didn't like how there was no one at the front desk and seems that some rooms were rented long term to families who let their children run around the halls all hours of the night.

2026-08-17 • via Nuitee
S
Samantha • solo_traveller • us
10
2026-08-15 • via Nuitee
S
Sthefani • couple • us
10
2026-08-04 • via Nuitee
R
Roberto • couple • us
10
When I go again to Austin I will stay there
Pros:

Everything is perfect and is beautiful

Cons:

The kitchen

2026-07-13 • via Nuitee
T
thorschmidt • solo_traveller • us
1
Pros:

I never stayed . They knew I meant to book at a sister property and attempted to immediately cancel. No reply, just kept the cash. Yeah, I made a mistake, but they made sure not to help fix it.

Cons:

The greed necessary to tell someone that they'll just go ahead and keep your money knowing that you would be staying at another of their properties, when you immediately reach out for assistance and get crickets in return.

2026-06-15 • via Nuitee
T
Tuesdey • solo_traveller • us
10
Pros:

Easy check in

Cons:

No trash room or shoot for easy trash removal

2026-06-01 • via Nuitee
J
Jason • couple • us
7
2026-05-31 • via Nuitee
Y
YOONSEOK • extended_group • kr
7
아쉬운 점 한가지를 제외한 모두 만족스러운 숙소.
Pros:

조금 낡아도 기능에는 전혀 무리없는 집기.
조리가 가능해서 장기 투숙에 적합함.
실제로 장기 투숙하는 사람들이 많아서 검증되었음.
아래 아쉬운 점 한가지를 제외하면 모두 만족.

Cons:

방에서 나는 암내 같은 냄새는 최대 감점 요소.
라운지, 복도는 냄새가 없지만 방에는 이미 냄새가 가득 베어있고, 특히 에어컨을 틀면 냄새가 새로 다시 올라옴.
방에서 나는 냄새만 아니었다면 다시 선택하기에 주저할 필요가 없음.

2026-05-22 • via Nuitee
M
Massiel • solo_traveller • us
10
2026-05-22 • via Nuitee
S
simpson • solo_traveller • us
10
2026-05-15 • via Nuitee