Hotel The Villa

Hotels
Independent
8 (218 reviews)
38-22 11th St, Long Island City, New York, 11101 , Long Island City , US

Facilities

Free WiFi
24-hour front desk
Elevator
Smoke-free property
Stair-free path to entrance

Review Highlights

Pros:
Access to metro nearby
Generally nice staff
Cons:
Dirty rooms
Unsafe neighborhood
Inconsistent housekeeping

Categories

Cleanliness
6.08
Multiple mentions of dirty towels, hair in the room, and stains on bedding indicate a poor cleanliness standard.
Service
8.55
Staff were generally nice but had issues with early check-in fees and practices.
Location
7.09
Neighborhood described as unsafe with garbage and people laying on the pavement.
Room Quality
8.04
Room was described as clean but basic; issues with amenities like showerhead and inconsistent housekeeping.
Amenities
7.57
Amenities were basic with complaints about towels being thin and room cards often not working.
Value for Money
9.53
Guests felt it was a decent value given the price point despite other complaints.
Food and Beverage
9.08
Access to food options in the area is decent.
Overall Experience
8.05
Mixed reviews create an average experience; guests suggest they may not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:08

Property Description

Experience comfort and convenience at Hotel The Villa in the heart of Long Island City, just minutes from iconic New York City attractions.

Prime Location
With easy access to Central Park, 5th Avenue, and Broadway, you’ll have the best of the city right at your doorstep. Enjoy cultural landmarks and renowned hospitals, ensuring both leisure and convenience during your stay.

Modern Comforts
Our 54 guestrooms are designed for relaxation, featuring Smart televisions and complimentary wireless internet to keep you connected. Unwind in bathrooms equipped with all the essentials, including hair dryers and bathtubs or showers.

Exceptional Service
Benefit from our dedicated 24-hour front desk and housekeeping services that cater to your every need, making your stay comfortable and stress-free.

Book your stay at Hotel The Villa today for an unforgettable New York City experience!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 1 days prior to check-in.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 18

See all policies

Location

Guest Reviews

8
Based on 218 reviews
Cleanliness: 6.08
Service: 8.55
Location: 7.09
Room Quality: 8.04
Amenities: 7.57
Value for Money: 9.53
Food and Beverage: 9.08
Overall Experience: 8.05
C
Carlos family
8
Pros:

Loud noise at 7 am

2025-10-13 via Nuitee
L
Lena
10
Pros:

Clean. Good location for an affordable NYC trip.

2025-10-12 via Nuitee
D
Duane partner
8
Pros:

Hotel the Villa is one of the most economical hotels in the Manhattan/Queens area. Unfortunately, the area between the metro stop and the hotel feels a bit unsafe at night with quite a few homeless people. That being said, no one bothered us during our stay. From the metro stop, a person needs to walk through Queensbridge Housing project, where there was a visible police presence, so we felt safe enough.

The hotel room is sparsely furnished. There is only one nightstand and one chair. The room is also quite dark with only two lights, one above the nightstand and one near the entrance. The room has a refrigerator. There is no microwave in the room, but there are several available on floor C, which is in the basement.

The major annoyance with the lack of hot water. The water from the sink is hot enough, but the water is in the shower was not warm enough for a comfortable shower.

2025-10-12 via Nuitee
J
Jennifer
2
Pros:

"Minimal amenities throughout. No dresser or storage for clothing, no tissues provided, basic toiletries only. Bed had just two pillows and one thin sheet. Bathroom had pink mold in the shower. The room felt more like a party crash pad than a hotel - huge fridge but nowhere to unpack. At this price point, understand you're sacrificing basic comforts and cleanliness standards. If you need actual hotel amenities, book elsewhere."

2025-10-12 via Nuitee
V
Vanessa
4
Pros:

The whole was very interesting. first time using Expedia, I called beforehand just to ensure that everything was okay with my reservation. The gentleman assured me that my reservation was there and that there was no issues especially since I needed accommodations for an injury . He rushed me off the phone and I assumed everything was fine I should have taken this as a sign but I figured maybe he's busy. However when I arrived on Friday at 3:00 they couldn't find the reservation but I showed him my confirmation and my ID and they allowed me to check in. This again would come up multiple times during my stay. I went upstairs and put my luggage down and left for the day. When I returned later was when I kind of really took a look at the room. The linen looks very worn and frayed. Which was surprising there was Limited in terms of things like shampoo and conditioner. It was only like a packet that I've only ever seen with toothpaste. The shower was unclean as it had hair from the previous occupant still in it as well as a fly on the glass. Are you shower slippers so however that was jarring. following day at about 11:00 the housekeeping staff knocked on the door to inform me I was checking out. I then attempted to call the front desk as advised by the housekeeper only to find out that the phone in the room does not work. I called using my phone and was informed that they still couldn't find my reservation so they needed me to come downstairs, this was issue popped up again later

2025-10-12 via Nuitee
C
Claire
8
Pros:

Room was good for what we needed it for
Enjoyable stay

2025-10-11 via Nuitee
S
Samaria partner
10
Pros:

The only complaint is that the mattress on the bed still had the plastic on and it was near impossible to sleep. You can hear and feel the plastic on the bed. Very uncomfortable.

2025-10-10 via Nuitee
J
Jungsoo partner
8
Pros:

Clean room / Friendly staff

2025-10-10 via Nuitee
Q
Quin
8
Pros:

The staff was amazing! Let me check in early for a discounted fee, upgraded me to a

2025-10-09 via Nuitee
J
James partner
10
Pros:

One of the best hotels I've stayed in in Long Island City, just 2 subway stops from Manhattan. Nice size room with a great bathroom. Very clean. Great value. Area around hotel is a little rugged though no one bothered us even at night. Very limited dining options nearby except for chains. Staff charged $20 to store luggage before checkin or after checkout. I will stay at hotel again.

2025-10-09 via Nuitee
A
Alana
10
Pros:

I enjoyed staying here

2025-10-09 via Nuitee
D
Daniel
2
Pros:

It was horrible. Horrible Staff. Horrible Area. Do not stay here.

2025-10-07 via Nuitee
B
Benvinda
2
Pros:

Not unique just one mirror above the sink no parking

2025-10-06 via Nuitee
K
KALILA
10
Pros:

2025-10-05 via Nuitee
S
Solomon
4
Pros:

The floors are absolutely disgusting. The towels always have hair on them that isn’t yours. All my socks turned black when stepping on their floors. They only take cash so be prepared to use their atm to get cash. They are terrible with refunds. I literally just wanted my money back for a service I didn’t get and they didn’t give it to me back. There is a huge language barrier with staff which isn’t a bad thing at all it’s just hard when trying to get services done.

2025-10-05 via Nuitee
M
Mary partner
6
Pros:

The room was very clean, the beds comfortable, and it had a good sized bathroom. It did have a small refrigerator. it was very close to the subway, and it was very reasonable in price!

However, the room had no plastic cups for water, no cups for hot water, no microwave and very few hangers (we were there for 5 nights). It had only one bed side table and reading light (and we had two beds). And only one trash can in the bathroom. It felt very bare bones! Of they fox these things, it would make rhe room much better!

2025-10-04 via Nuitee
A
ALFONSO
8
Pros:

Good A/C. CLEAN.

2025-10-03 via Nuitee
T
Tanazia partner
10
Pros:

It was comfortable and the staff was helpful and respectful

2025-10-02 via Nuitee
C
Carlos family
4
Pros:

The room is nice, they do not offer coffee. This place is only for go to sleep.

2025-09-30 via Nuitee
J
Jaden
2
Pros:

Roaches on property | dirty rooms | uncomfortable mattress | staff would not connect me t

2025-09-30 via Nuitee