Hotel La Compañía Casco Antiguo

Hotels
Unbound Collection by Hyatt
9.5 (739 reviews)
Avenida A, Esquina Calle 8, Casco Antiguo , Panama City , pa

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Nice amenities
Clean rooms
Fantastic food options
Cons:
Service inconsistency
Minor cleanliness issues

Categories

Cleanliness
9
Some reviews highlight cleanliness, though issues were mentioned like a decoupled toilet and lack of complimentary water.
Service
9.5
Most reviews showcase positive experiences with service, except for one disappointing interaction with management regarding a lunch request.
Location
10
Strongly praised for its excellent walkable location in Casco Viejo.
Room Quality
9.5
Rooms noted as spacious and well-appointed, with little noise despite being close to common areas.
Amenities
9.5
Amenities like spa, gym, and pool received favorable mentions.
Value for Money
9
Overall good value indicated, though experience with the supervisor affected sentiment.
Food and Beverage
9.5
Food options and breakfasts received positive remarks.
Overall Experience
10
Overall sentiments were highly positive, with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:31

Property Description

Luxurious Amenities and Services
Hotel La Compania, In The Unbound Collection By Hyatt offers concierge services, allergy-free rooms, a terrace, and free WiFi. Guests can also enjoy a delectable dining experience at the on-site restaurant.

Recreational Facilities
This 5-star hotel boasts an outdoor swimming pool, fitness centre, and a nightclub for guests to unwind and have a great time during their stay.

Elegant and Comfortable Accommodations
The rooms at Hotel La Compania are equipped with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms. Some units even offer stunning city views and balconies for a truly memorable experience.

Experience luxury and comfort at Hotel La Compania, In The Unbound Collection By Hyatt. Book now for an unforgettable stay in Panama City!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.5
Based on 739 reviews
Cleanliness: 9
Service: 9.5
Location: 10
Room Quality: 9.5
Amenities: 9.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 10
M
monicalU4137QP Business
8
Bedroom cleaning hours
Pros:

The first day the room was not cleaned until after lunch time, probably it would be best if done in the mornings. The next day it was cleaned before 9 am which was a surprise based on the previous day's experience.

2026-06-04 via Tripadvisor
G
Greg solo_traveller nl
9
Fantastisch!
Pros:

Prachtige historisch gebouw

Cons:

Check in procedure was wat rommelig door mijn late aankomst, maar had beter gekund!

2026-06-02 via Nuitee
R
rngv2018 Family
10
Brief layover
Pros:

The hotel is located in the heart of Casco Viejo, a historic old town in Panama. Many beautiful shops, restaurants, cafes, and small shopping stalls are nearby. There are still many old buildings that are empty and in need of renovation. However, most of the buildings that are completely renovated and occupied are beautiful. The hotel is beautiful. Everyone was welcoming, especially the front desk staff. Kudos to Rafael and Kanutsya (sorry if I didn't spell the name correctly) for providing excellent customer service. We arrived early in the morning around 7:00 a.m., but K made the check-in seamless. No rooms were available at the moment, but she assured us that she would check housekeeping and let us know as soon as possible. Kudos to Carlos, the driver who picked us up at the airport. He was friendly and professional. The transportation was Wi-Fi ready, so he ensured we were able to connect. The ride to the hotel was smooth and relaxing. We had breakfast at the restaurant, and the food was excellent and delicious. There was plenty to choose from. All the restaurant staff were very pleasant and attentive. After breakfast our room was ready and we were able to rest a little bit before our tour starts. The guys at the hotel front were friendly and not pretentious. We visited the Haris restaurant for our complementary drinks; however, we didn't feel welcome as the staff member Allison had a kind of rude tone of voice and didn't smile. It was a horrible experience at the beginning. Fortunately, we met a fellow traveler and started chatting, and we ended up staying longer at the restaurant. The Haris restaurant is beautifully decorated with a Mexican theme. We also visited the French bar and had a wonderful time there on our last night. The staff were friendly and attentive. The room was quite small, especially because of the large desk and chair in front of the bed. There was barely enough space to walk. The bed and bedding were luxurious; it made you want to stay in bed all day long. The bathroom was good-sized with good shower pressure. We loved that the toiletries were Molton Brown products, which we love. The hotel grounds/courtyard were beautifully landscaped and inviting with some mango trees. Even though our room backed up to the street, it was pretty quiet. Our room had a balcony, but we didn't get to enjoy it much since we were only there for two nights. If we come back to Panama, which we will, we will stay again at this hotel for a few more nights. Overall the hotel was cleaned and smells good as you enter the lobby and the room. For the value, it's quite on the high end and it's comfortable on a shoulder season.

2026-06-01 via Tripadvisor
S
Shane couple gb
10
Fabulous hotel great staff
Pros:

Beautiful property great location, pool, room was fantastic

Cons:

Lack of drinking water available for bottle refills

2026-06-01 via Nuitee
G
gustavogV2327II Couples Panama City, Panama Province
10
Heavenly experience
Pros:

Great. Sublime experience. Service by Barbara at the Front Desk, Angel at the Restaurant, and Karen from the Spa made us feel more at home than our home itself. Lovely everything.

2026-05-31 via Tripadvisor
7
768jeanet Family
10
Five Star Service
Pros:

We were greeted with a warm reception and smile from Yatzu. She was able to assist my family to be placed on the same floor after we were assigned different floors. All along she assured us that it was going to be fine. Staying on the same floor afforded us to watch the grandchildren and not have to leave the floor. I loved the different architecture design of the rooms. Simply beautiful. Complimentary full breakfast was a special treat to add to this fabulous piece of history/property.

Alisson also assisted me with my multiple excursions. She even made a call with her personal cell to assist me with the local guide. Exceptional customer concierge service!!

2026-05-30 via Tripadvisor
S
Skydell couple us
10
Pros:

From start to finish this is the only place to stay in the old part of Panama City. The people, the facility, the restaurants, the decor, it all adds up to the perfect place to stay. We opted for a nearby hotel the first time and it was nice but nothing compared to La Compania.

2026-05-29 via Nuitee
G
glennt249 Friends getaway
10
Great Atmosphere
Pros:

I had a wonderful stay at Hotel La Compañía Casco Antiguo. The property is beautiful, full of character, and the staff consistently provided warm and attentive service throughout our visit. The complimentary breakfast each morning was also a standout and something we genuinely looked forward to.

What made the trip especially memorable, however, was discovering the hotel through the20ninth. Attending the events they hosted — including those held at the hotel — was the highlight of our time in Panama City. The combination of the hotel’s atmosphere and the thoughtfully curated experiences by the20ninth created an unforgettable trip.

We would gladly stay again and highly recommend the hotel to anyone visiting Casco Viejo.

2026-05-27 via Tripadvisor
J
jakew594 Couples
10
Incredible luxury hotel right within casco viejo
Pros:

Incredible hotel with so much history right in the heart of casco viejo with lovely amenities, restaurants, and a rooftop pool. The rooms were immaculate with comfortable beds!

2026-05-25 via Tripadvisor
S
SylvieK164 Family
10
Fabulous!
Pros:

The atmosphere is so special, so relaxing. The rooms are spacious and beautiful. Everything is very clean and quiet. You only hear the nature that surrounds you. The service is perfect, very nice people. The location is something to see, in the mountains, with a different climate compared to the city or to the beaches. The amenities are great, the pool area is so zen, and the decoration is something you see nowhere else.

2026-05-25 via Tripadvisor
M
mustangr2020 NONE
10
A special place in Panama. A diamond in the heart of Casco Viejo.
Pros:

The Hotel La Compañia at the Casco Viejo is an exceptional hotel with amazing service. The work done by the ownership to recreate a work of art is nothing short of exemplary. The accommodations are wonderful, so many great restaurants, and the rooftop bar and pool bar/lounge is also amazing. The grounds are beautiful and lastly the staff is outstanding.

2026-05-25 via Tripadvisor
8
848mattm Couples
10
Top choice for Panama City and especially the old town area
Pros:

An incredible hotel with great location, tons of amenities and a very helpful staff. Would recommend and return

2026-05-24 via Tripadvisor
S
scottn4242 NONE
10
Great hotel!
Pros:

Fabulous historic hotel in a historic part of Panama City. Many fabulous restaurants and the Exilio bar was very fun. We will definitely return!

2026-05-23 via Tripadvisor
H
haileyo112 Solo travel
10
Felt like I was in a museum
Pros:

Many restaurant options.
Super location, everything is walking distance from this hotel.
Amazing interior and stunning courtyard garden. Lots of history hidden in this property. I loved it.

Thank you Bryan for your assistance upon my arrival.

2026-05-22 via Tripadvisor
M
Medellin couple mx
10
2026-05-19 via Nuitee
F
François-Xavier couple ch
10
Sublime !
Pros:

Un des plus bel hôtel au monde. Et de magnifiques plats au restaurant El Sanctuario

Cons:

Qualité des vins au verre assez médiocre et vins d’Amérique du Sud sous représentés.

2026-05-18 via Nuitee
B
Brittany extended_group us
9
2026-05-17 via Nuitee
C
Christina696 Family
10
Best hotel in Casco Viejo
Pros:

Beautiful Hotel with great history.
Excellent rooms and great breakfast

2026-05-16 via Tripadvisor
F
François-Xavier couple ch
10
Un des plus beaux hôtels au monde.
Pros:

Hôtel exceptionnel à tout point de vue

Cons:

Choix des vins au verre. Un seul vin provenant du continent sud-américain sur 6 vins rouges au verre. Vraiment dommage. En plus qualité très médiocre du choix des vins au verre, que ce soit en blanc ou en rouge. À revoir en profondeur.

2026-05-16 via Nuitee
M
Manuel couple us
10
Pros:

Everything!!!

Cons:

Nothing

2026-05-15 via Nuitee