Residence Inn by Marriott Jonesboro

Hotels
Residence Inn
9.1 (344 reviews)
2611 Sumo Loop Drive , Jonesboro , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Pets allowed
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Comfortable Rooms
Cons:
Pillows not great
Location issues
Breakfast could improve

Categories

Cleanliness
9.25
Many reviewers praised the cleanliness of the hotel, highlighting spotless rooms and common areas.
Service
9.75
Numerous mentions of friendly and helpful staff contributed positively to the overall service experience.
Location
8.75
While the location had mixed reviews, overall it was considered convenient for guests visiting the area.
Room Quality
9.25
Several guests appreciated the spaciousness and comfort of the rooms.
Amenities
8.25
Amenities were generally liked but could be improved, especially concerning breakfast options.
Value for Money
9.25
Many guests felt they received good value for the price they paid.
Food and Beverage
8.75
The breakfast varied in praise but had some positive feedback, though there were suggestions for improvement.
Overall Experience
9.55
Overall, guests reported an excellent experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:02

Property Description

Convenient Location

Residence Inn by Marriott Jonesboro is strategically located near major attractions like Arkansas State University and Centennial Bank Stadium, making it an ideal choice for travelers looking to explore the area.

Modern Amenities

Experience comfort and convenience with our well-equipped rooms featuring flat-screen TVs, free WiFi, and cozy bedding. Additionally, guests can enjoy access to our outdoor swimming pool, business center, gym, and laundry services during their stay.

Complimentary Services

Enjoy complimentary perks such as free private parking and a 24-hour front desk, ensuring a hassle-free and enjoyable experience throughout your time at Residence Inn by Marriott Jonesboro.

Book now to experience a seamless blend of convenience and comfort at Residence Inn by Marriott Jonesboro.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 344 reviews
Cleanliness: 9.25
Service: 9.75
Location: 8.75
Room Quality: 9.25
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.55
A
Anastasia solo_traveller us
10
2026-08-28 via Nuitee
D
Dawn L. couple us
1
Disgusting
Pros:

Did not have Breakfast was at the hotel because of a family members death

Cons:

I did not like the fact that the night we checked in almost all of my clothes were stolen from my hotel room and the manager had the nerve to tell me when we told her what happened ( oh that never happened).

2026-08-26 via Nuitee
R
Raven family_with_children us
1
It was ridiculous and my family and I won't be staying again
Pros:

Breakfast was good

Cons:

I didn't like being chased down in the parking lot by teenagers begging for an ID of an adult to get them the room, I notified staff and described the girl, they still were able to check in using some man's id that did it for them so my stay was annoying because kids were partying there illegally. MY FAMILY AND I WILL NEVER STAY AGAIN. also I was not made aware by staff that there was a $60 deposit taken from my cars at check in. Very unprofessional.

2026-08-24 via Nuitee
J
Janet couple us
10
Pros:

it was alright

Cons:

didn't like oatmeal

2026-08-24 via Nuitee
D
Derek family_with_children us
10
2026-08-22 via Nuitee
I
Ivy family_with_children us
8
We stayed for one night but really enjoyed it. Would love to stay again in the future.
Pros:

Close to everything, loved the pool!

2026-08-20 via Nuitee
F
Fowler solo_traveller us
10
2026-08-19 via Nuitee
S
Stephanie family_with_children us
10
Great place to stay very friendly and welcoming staff.
Pros:

Everything was great. Had a little problem with the one TV but Drew and Shane made sure it get fixed in a timely matter and was very friendly to deal with. Great place to stay

2026-08-14 via Nuitee
E
Erica solo_traveller us
9
Pros:

The staff, location and room.

Cons:

The overall smell of the hotel was less than desirable. The smell was similar to wet dog or carpet.

2026-08-14 via Nuitee
D
Dorothy solo_traveller us
10
2026-08-10 via Nuitee
H
Harold D. couple us
10
Amazing facility in the heart of Jonesboro.
Pros:

Did not have a chance to enjoy breakfast each day.

Cons:

N/A

2026-08-09 via Nuitee
E
Elizabeth couple us
10
2026-08-02 via Nuitee
A
Angela extended_group us
10
2026-07-25 via Nuitee
A
Alexandra solo_traveller us
9
2026-07-21 via Nuitee
J
Jasmine couple us
10
2026-07-18 via Nuitee
G
Gary couple us
9
2026-07-16 via Nuitee
V
Vermeulen couple us
10
2026-07-16 via Nuitee
A
Alexis couple us
10
2026-07-04 via Nuitee
C
Cheyenne couple us
10
2026-06-26 via Nuitee
J
JOWANNA solo_traveller us
5
This was my second stay in 2 months. My first stay was 100% better than this.
Pros:

The location was close to the family I was visiting and close to local stores and lots of restaurants.

Cons:

There was an ant investation in the kitchen, livingroom, and bathroom. There was mold in the shower and the shower stall had soap scum. The children running in the romm above my room (218) all hours of the night and morning.

2026-06-22 via Nuitee