Fairfield Inn & Suites by Marriott Franklin Cool Springs

Hotels
Marriott
8.8 (583 reviews)
7086 BAKERS BRIDGE ROAD, Franklin, Tennessee, 37067 , Franklin , US

Pets allowed

Facilities

Free breakfast
Meeting rooms
Front entrance ramp
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Continental breakfast
See all facilities

Review Highlights

Pros:
Great staff
Clean facilities
Good breakfast
Comfortable rooms
Cons:
Pool water in elevator
AC is too loud
Location is a bit far from downtown

Categories

Cleanliness
8.66
The room was clean, and amenities were well maintained.
Service
9.13
All of the staff went above and beyond to take care of our needs.
Location
9.17
Great location, easy access to nearby places.
Room Quality
8.62
Comfortable and modern room, but some beds need updating.
Amenities
8.65
Good breakfast options and clean facilities.
Value for Money
8.61
Stay was well worth the money spent.
Food and Beverage
8.66
Breakfast was great with lots of options.
Overall Experience
8.93
Overall good experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:49

Property Description

Indoor Pool and More
Take advantage of the indoor pool and other amenities like complimentary Wi-Fi and wedding services.

Convenient Location
With a stay at Fairfield Inn & Suites by Marriott Franklin Cool Springs, you're within a 15-minute drive of CoolSprings Galleria and Nashville Zoo.

Featured Amenities
Enjoy complimentary wired internet access, a safe deposit box, and an elevator for your convenience.

Ready for a relaxing stay with great amenities? Book now at Fairfield Inn & Suites by Marriott Franklin Cool Springs!

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

8.8
Based on 583 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.93
L
Laura couple us
4
2026-01-30 via Nuitee
D
Diane couple us
10
2026-01-20 via Nuitee
V
Vicki couple us
10
A Great Stay
Pros:

This hotel is lovely, safe and the location is excellent. Everything is clean and inviting, and the breakfast was good. The coffee and tea station was an added bonus, and I will definitely stay here again.

2026-01-20 via Nuitee
B
Baylie couple us
9
2026-01-19 via Nuitee
P
Pamela solo_traveller us
2
Never stay at another Fairfield
Pros:

Terrible to mediocre

2026-01-19 via Nuitee
H
Holly family_with_children us
10
Best location and vakue
Pros:

Breakfast was great, pillow was amazing. Overall very clean

Cons:

Nothing

2026-01-19 via Nuitee
K
Kathryn family_with_children us
8
2026-01-19 via Nuitee
P
Patricia couple us
7
Pros:

Can I get aleast half a refund scone I had to leave 3 hours after check in

2026-01-19 via Nuitee
R
robert couple us
10
2026-01-19 via Nuitee
K
Kimberly extended_group us
10
Mini vacation
Pros:

Very nice the location was good relaxing mini vacation

Cons:

The hot water could have been hotter but wasn’t that bad

2026-01-19 via Nuitee
M
Mike family_with_children us
4
Ok but trying to figure out why charged incorrectly and now having to fix it.
Pros:

Parking was easy.

Cons:

I was over charged to what my reservation cost / quote. My total cost was supposed to be $421.55 and instead I was billed $480.

We also reserved rooms with queen beds but were given two rooms with full beds instead.

2026-01-19 via Nuitee
A
Ashley couple us
10
2026-01-19 via Nuitee
A
Alex couple us
7
Breakfast was the best part and the coffee was great!
Pros:

Breakfast was great. The lady working there was exceptional- very friendly and helpful. She obviously takes great pride in her job she deserves recognition!

Cons:

The sheets were scratchy. The bathroom just seemed so sparse- more washcloths, toilet paper, soap etc would have been appreciated.

2026-01-19 via Nuitee
R
Robert couple us
10
I will definitely stay again next time I am in Franklin
Pros:

Excellent service, clean room, good breakfast

2026-01-19 via Nuitee
C
Cailyn couple us
8
2026-01-12 via Nuitee
C
Candy couple us
8
Pros:

The vibe, staff, and the location

Cons:

It could have been more clean.

2026-01-12 via Nuitee
L
LeighAnne couple us
10
2026-01-11 via Nuitee
T
Thomas couple us
10
We will return. Thanks!
Pros:

Breakfast was great. Good menu.

2026-01-03 via Nuitee
H
Holly extended_group us
9
We had an easy check in, comfortable and clean room and a good location.
Pros:

Location.

Cons:

Just a little updating to the beds in the rooms

2025-12-31 via Nuitee
L
Lynitria extended_group us
8
Stayed For Cheer competition. It was good
Pros:

Everything was nice and clean

Cons:

Pool water in elevator

2025-12-31 via Nuitee