Xenia Hotel Istanbul

Hotels
8.8 (163 reviews)
Sultanahmet Keresteci Hakkı Sokak no 7-9 , Istanbul , tr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great service
Good location
Comfortable stay
Cons:
Cleanliness issues
Poor room quality
Hygiene concerns

Categories

Cleanliness
7.36
Several mentions of poor hygiene and cleanliness issues.
Service
10
Positive feedback on the exceptional service provided by the staff.
Location
9.83
Great location near major attractions and very accessible.
Room Quality
6.87
Negative comments regarding room size and quality, especially with cleanliness.
Amenities
8.82
Adequate amenities mentioned; some guests reported dissatisfaction, but overall fine.
Value for Money
9.35
Good value despite some issues; reflects the pricing in relation to the service and location.
Food and Beverage
8.81
Not specifically mentioned, assumed average based on hotel standard.
Overall Experience
9.36
Mixed feelings, with both positive and negative aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:28

Property Description

Luxurious Amenities
Xenia Hotel Istanbul offers a range of luxurious amenities including a shared lounge, terrace, and bar for guests to unwind and socialize. The hotel's ski storage space is perfect for winter enthusiasts looking to hit the slopes.

Comfortable Accommodation
Each unit at Xenia Hotel Istanbul is equipped with modern comforts such as air conditioning, flat-screen TVs, and private bathrooms. Guests can enjoy city views from selected rooms and relax with the provided bed linen and towels.

Convenient Location
Situated in the heart of Istanbul, just a stone's throw away from major attractions like the Blue Mosque and Hagia Sophia, Xenia Hotel Istanbul offers easy access to the city's most iconic landmarks. With airport transfers and car hire services available, guests can explore the city with ease.

Experience luxury and convenience at Xenia Hotel Istanbul - book your stay now for an unforgettable experience!

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 163 reviews
Cleanliness: 7.36
Service: 10
Location: 9.83
Room Quality: 6.87
Amenities: 8.82
Value for Money: 9.35
Food and Beverage: 8.81
Overall Experience: 9.36
N
Nikolai • couple • ru
8
2026-04-11 • via Nuitee
M
Mariia • solo_traveller • cz
7
2026-04-04 • via Nuitee
A
Alma • couple • de
2
Diese Unterkunft käme für mich nicht mehr in Frage
Pros:

Nicht viel , die Lage war ok und relativ ruhig

Cons:

Leider waren die Zimmer überhaupt nicht wie auf den Bildern. Die komplette Einrichtung ist veraltet , beschädigt und der Fernseher hat auch nicht funktioniert.Es gibt Schimmel an den Wänden und die Bettwäsche war auch dreckig und alt .Das Bett war kaputt und sehr unbequem .

Für den Preis kann man vielleicht kein Luxus erwarten aber zumindest Sauberkeit und ein intaktes Bett .

2026-04-02 • via Nuitee
A
Afraa • family_with_children • gb
10
Good 💕
Pros:

I like the staff and the cat

Cons:

It was all perfect

2026-03-31 • via Nuitee
H
HALIL IBRAHIM • family_with_children • at
5
Es geht
Pros:

Personal

Cons:

Sauberkeit

2026-03-26 • via Nuitee
M
McLovin • couple • ie
10
2026-03-26 • via Nuitee
R
R • couple • ge
10
2026-03-21 • via Nuitee
R
Raul • couple • sa
10
Pros:

ما شاء الله

2026-03-20 • via Nuitee
F
Freitas • couple • br
10
Pros:

Ambiente calmo e tranquilo para descansar, próximo aos transportes públicos e a região de sultanahmet que é onde tem os principais pontos turísticos da cidade.
Funcionário atencioso e prestativo

2026-03-14 • via Nuitee
D
D • couple • fr
1
DO NOT STAY, BED BUGS
Pros:

DO NOT STAY. We got bitten by bed bugs, manager was completely out of this world, rude, lying, when caught lying the manager become threathening, and from a to z ignored our problem

Cons:

On too of that the room was dirty and banged up.
Never stayed in such a place.
Stay away.
If i could rate the manager i would also rate him 0.
Poor guy at the reception working for him..

2026-03-09 • via Nuitee
D
Dudnicenko • couple • cz
10
2026-03-09 • via Nuitee
X
Xaver • couple • de
9
2026-03-09 • via Nuitee
N
Nicola H • couple • gb
1
Horrible
Pros:

The location was good

Cons:

Everything, I paid for a deluxe room. It was the size of a caravan. The tap in the bathroom was loose. The room was in bad disrepair. I would never return to this hotel

2026-03-08 • via Nuitee
Y
yanis • couple • fr
3
Hôtel à éviter
Cons:

Je déconseille fortement cet hôtel. À mon arrivée, la chambre sentait l’humidité, le sol était dégoûtant, le frigo était jaunâtre comme de l’urine, et il y avait de la moisissure dans la douche, sans parler des moucherons qui volaient partout. Après plusieurs nuits passées dans cette chambre, l’hôtel m’a enfin proposé un changement.

Malheureusement, la nouvelle chambre n’était pas mieux : des objets sales traînaient sous le lit (bouteilles, paquets de chips…), et la salle de bain avait de la moisissure au plafond. Quand j’ai signalé le problème, on m’a répondu que c’était normal pour une chambre au dernier étage, car l’eau pénétrerait lorsqu’il pleut 😅.

Globalement, l’hygiène est catastrophique et le service se contente d’excuses absurdes. À éviter absolument.

2026-03-07 • via Nuitee
Y
yanis • couple • fr
2
2026-03-07 • via Nuitee
O
Ondina • family_with_children • es
10
Pros:

Nos encantó la ubicación de este hotel, relación calidad-precio está excelente. Aziz, el recepcionista, fue muy atento con los detalles y muy amable.

2026-03-06 • via Nuitee
A
Almin • couple • ba
9
2026-03-05 • via Nuitee
Z
Zahri • extended_group • es
10
2026-02-15 • via Nuitee
I
Iman • couple • es
10
2026-02-11 • via Nuitee
M
maslouh • solo_traveller • ma
10
Pros:

très bien merci

2026-02-09 • via Nuitee