Hotel Marcel New Haven, Tapestry Collection By Hilton

Hotels
•
Tapestry Collection
9 (891 reviews)
500 Sargent Drive , New Haven , us

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Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Terrace
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and comfortable rooms
Good location
Cons:
A bit pricey
Minor issues with amenities

Categories

Cleanliness
8.46
Multiple reviews highlighted cleanliness positively, but there were mentions of minor issues affecting comfort.
Service
9.93
Reviews consistently praised the exceptional service provided by the staff.
Location
9.47
The location was favorable for events and overall accessibility, although some reviews noted it wasn't ideal.
Room Quality
8.92
Rooms were generally described as clean and comfortable, with a few complaints about size and amenities.
Amenities
8.45
Positive mentions of amenities were noted, but some desired additional offerings like a pool.
Value for Money
8.41
Opinions varied with some considering it a bit pricey but overall felt worth the cost.
Food and Beverage
8.96
Breakfast and dining experiences received positive remarks.
Overall Experience
9.43
General consensus reflected a highly positive overall experience despite some minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 13:23

Property Description

Luxurious Accommodation:
Hotel Marcel New Haven, Tapestry Collection By Hilton offers elegant and comfortable 4-star accommodation just 1.8 km from City Hall. Each air-conditioned room features a private bathroom, desk, flat-screen TV, and a safety deposit box, ensuring a relaxing stay for guests.

Convenient Amenities:
Guests can enjoy the convenience of a shared lounge, free private parking, terrace, restaurant, bar, 24-hour front desk, and concierge service. Whether traveling for business or leisure, the hotel provides all the necessary amenities for a seamless stay.

Prime Location:
Situated near top attractions like Yale University and The Yale Bowl, and just 6 km from Tweed-New Haven Airport, Hotel Marcel New Haven, Tapestry Collection By Hilton offers a prime location for exploring the vibrant city of New Haven.

Book now for an unforgettable stay at Hotel Marcel New Haven, Tapestry Collection By Hilton.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 891 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
H
Heather • family_with_children • us
10
Loved our stay!
Pros:

Clean, modern, friendly, comfy

2026-07-11 • via Nuitee
A
Adetayo • couple • za
9
2026-07-10 • via Nuitee
T
Taly • solo_traveller • il
10
2026-07-10 • via Nuitee
H
Heather • couple • us
8
Pros:

Friendly staff,
Comfortable room

Cons:

There was a loud,
Repetitive banging during the night. We don’t know what it was, but it went on for a long time.

2026-07-08 • via Nuitee
L
Leona • solo_traveller • us
10
Cute and comfortable
Pros:

Staff was extremely welcoming and accommodating. The inside of the hotel was very modern and chic.

2026-06-29 • via Nuitee
J
Jared • solo_traveller • us
10
Pros:

Very clean, modern, and techy

Cons:

Would like ice machine on every floor

2026-06-28 • via Nuitee
D
Dawn • solo_traveller • gb
9
Pleasant Overnight Stay
Pros:

Huge room with blackout blinds helped have a great night sleep. Comfortable beds and nice decor.

Cons:

Nothing

2026-06-27 • via Nuitee
S
Sophia • couple • us
10
2026-06-27 • via Nuitee
H
Henk • solo_traveller • nl
10
2026-06-22 • via Nuitee
S
susan • solo_traveller • us
10
Lovely plush hotel—a short car ride away from New Haven. An optimal option for those visiting Yale.
Pros:

Beautiful hotel, inside & out (though architecture buffs be warned: this is not a historical renovation). Many thoughtful design touches in rooms.

Cons:

The location—next to IKEA, train lines & port—is not picturesque. A car is ideal, otherwise an uber or the free shuttle bus—it is not in a walkable area.

2026-06-20 • via Nuitee
A
Andrew • couple • gb
8
Very enjoyable stay in a lovely hotel.
Pros:

Very comfortable accommodation. Excellent service from the staff who were always pleasant and welcoming.

Cons:

Beds & room service not being done daily.

2026-06-20 • via Nuitee
C
Caleaha • couple • us
10
2026-06-16 • via Nuitee
M
myg507 • Solo travel • Kutztown, Pennsylvania
10
Very very nice
Pros:

Such a cool hotel so easy to use everything is automated and there’s plenty of room send a really cool building designed by brutalist architect Marcel Breuer (along with his associate Robert F. Gatje) in 1967

2026-06-14 • via Tripadvisor
A
Anne • family_with_children • us
9
2026-06-14 • via Nuitee
R
Ricardo • solo_traveller • us
1
Pros:

Nothing, it took 1 minute in the room to realize the AC didn't work, the room was hot, humid and smelly.
The sheets dirty and front desk didn't care.

Cons:

The response.

2026-06-14 • via Nuitee
M
Michele • couple • us
10
2026-06-11 • via Nuitee
S
Stark • couple • us
8
We drive from Florida so upon arrival after a long trip we were a bit disappointed but once we were inside we really enj
Pros:

The property was spacious and clean

Cons:

The location and arrival and look of the property was a bit of a let down but once we were inside the staff were very friendly and the rooms were lovely and spacious

2026-06-10 • via Nuitee
S
Sureni • couple • us
8
2026-06-10 • via Nuitee
D
Daniel • solo_traveller • us
8
2026-06-08 • via Nuitee
A
Anna • solo_traveller • us
9
Pros:

Very cool designed space
Very spacious room

2026-06-08 • via Nuitee