Hyatt Regency Madrid Residences

Hotels
•
Hyatt Regency
8.9 (166 reviews)
Paseo de la Castellana 62 , Madrid , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Spacious apartments
Friendly staff
Good location
Clean facilities
Family-friendly
Cons:
Inadequate room quality
Limited breakfast options
Access issues at entrance

Categories

Cleanliness
8.9
Overall cleanliness seems positively mentioned, but there are concerns about room quality impacting it.
Service
9.37
Repeated positive remarks about the staff's friendliness and helpfulness.
Location
9.21
Location is well received, with mention of safe and convenient surroundings.
Room Quality
8.36
Concerns about some rooms being of lower quality and missing essentials like a full-length mirror.
Amenities
8.68
Amenities are generally good, but some have limited functionality.
Value for Money
8.85
Value appears satisfactory, with room for improvement in some areas.
Food and Beverage
8.59
Lacking breakfast options on-site; more partnerships with nearby restaurants for delivery would be beneficial.
Overall Experience
9.26
Overall sentiment is positive with many returning guests recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:37

Property Description

Luxurious Accommodations

Experience luxury at its finest at Hyatt Regency Madrid Residences. Our 5-star hotel offers elegantly designed rooms equipped with a kitchen, including modern amenities like a fridge, dishwasher, and oven. Enjoy the convenience and comfort of a home away from home during your stay with us.

Convenient Location

Situated in the vibrant Salamanca district, our hotel is just a stone's throw away from Santiago Bernabéu Stadium, Thyssen-Bornemisza Museum, and Gran Via. With Gran Via Metro Station nearby, exploring the city is a breeze. Additionally, El Retiro Park is within easy reach for a relaxing retreat amidst nature.

Exceptional Service

Our dedicated 24-hour front desk and concierge service are always available to cater to your needs, ensuring a seamless and enjoyable stay. Benefit from free WiFi throughout the property and make use of our private parking facilities for added convenience.

Book your stay at Hyatt Regency Madrid Residences now for an unforgettable experience in the heart of Madrid.

Important information:

"People under 18 years of age can only stay if they present an authorization granted by one of their parents or legal guardians, or if they are accompanied by them"

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 38.50 per day.

Location

Guest Reviews

8.9
Based on 166 reviews
Cleanliness: 8.9
Service: 9.37
Location: 9.21
Room Quality: 8.36
Amenities: 8.68
Value for Money: 8.85
Food and Beverage: 8.59
Overall Experience: 9.26
E
Eva • family_with_children • es
10
Muy limpio y céntrico
Pros:

Todo súper limpio y muy cómodo

2026-02-11 • via Nuitee
J
Julia • family_with_children • ca
9
Great place to stay, and thanks to all the staff for their help.
Pros:

The staff were very helpful, and fixed up our room to be more accessible as needed. We were also able to book a room for our companion at the last minute. Thank you!

Cons:

There was only one bathroom and access was through the bedroom. This meant that if there is one person sleeping on the pull-out they had to go through the bedroom at night to get to the toilet.
The main queen bed was too high for one of the disabled guests, and it was difficult to get by to get to the bathroom. The staff turned the bed sideways, and this helped to roll a wheelchair through the bedroom.

2026-02-10 • via Nuitee
D
Diogo • family_with_children • pt
8
2026-02-09 • via Nuitee
N
Nukhet • extended_group • es
5
Pros:

The location was good. It is spacious. Very clean.

Cons:

The elevator work with room keys. At time of check out, we were locked out at the 5th floor as they deactivate the keys and we were stuck with our luggage. we could not go down. Had to call receptionist to come and get us by elevator.

The doors in the room were not working properly. You could not easily close the bathroom door.

2026-02-08 • via Nuitee
M
Mariel • couple • us
10
2026-01-17 • via Nuitee
M
Mariel • solo_traveller • us
10
2026-01-17 • via Nuitee
A
Armando • couple • us
9
2026-01-09 • via Nuitee
A
Alejandra • family_with_children • ve
10
2026-01-05 • via Nuitee
A
Andrej • extended_group • rs
10
2025-12-29 • via Nuitee
Y
YLENIA • solo_traveller • it
10
2025-12-26 • via Nuitee
D
Dalia • family_with_children • eg
10
2025-12-17 • via Nuitee
I
Inga • couple • ru
10
2025-12-12 • via Nuitee
P
Philina • family_with_children • es
8
Pros:

Espacio grande. Nos dejaron desayuno en el apartamento.

Cons:

El apartamento era para los minusválidos y por eso la ducha no tiene mamparas y sale mucha agua fuera. El mango del grifo del lavabo es muy largo y es difícil lavar la cara. No hay encimera en lavabo para dejar cosas de aseo. Creo que es mejor avisar antes a los huéspedes todo esto por si prefieren no reservar o coger otro tipo de apartamento.
No hay instrucciones para usar el microondas que está integrado en el horno y la tecla de START no va bien.

2025-12-06 • via Nuitee
M
María • extended_group • es
10
Una terraza para disfrutar y un apartamento amplio y cómodo en plena Castellana.
Pros:

Nunca había estado en un sitio así. Maravilloso.

Cons:

Para ser tan lujoso el sofá cama podría ser mejor.

2025-12-02 • via Nuitee
U
Uğur • family_with_children • tr
9
Great for families need big space and clean place at a good location
Pros:

First of all lovely staff, modern and cozy decoration, totally clean and good location

Cons:

Nothing at all, just the enterance could be more easy to access

2025-11-19 • via Nuitee
E
Elvira • couple • sg
9
2025-11-11 • via Nuitee
D
David • solo_traveller • es
3
Pros:

Good location terrible room quality

2025-11-11 • via Nuitee
M
martin • family_with_children • uy
10
2025-11-02 • via Nuitee
N
Nukhet • family_with_children • es
7
2025-10-29 • via Nuitee
H
Hamad • family_with_children • ae
10
2025-10-29 • via Nuitee