Harper Boutique Hotel at Sutera Avenue

Hotels
•
Independent
4.7 (3 reviews)
8th Floor, Lot 16 & 17, Block A , Kota Kinabalu , MY
60-16-880 3889

listing image 1
Show all photos

Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Elevator
Multilingual staff
Smoke-free property
Wheelchair accessible parking
Self parking (surcharge)
Housekeeping on request
See all facilities

Review Highlights

Cons:
Dirty rooms
Unpleasant odors
Non-functional air conditioning
Cigarette smell in non-smoking rooms
Poor service quality
Limited amenities
High prices

Categories

Cleanliness
2
Guests mentioned cleanliness issues as a major concern, including dirty rooms and unpleasant odors.
Service
3
Poor service quality reported by guests, with complaints about unresponsive staff and non-functional air conditioning.
Location
4
The hotel's location received mixed reviews, with some guests noting inconvenience and others citing proximity to key landmarks.
Room Quality
2.5
Guests reported uncomfortable rooms with malfunctioning air conditioning and persistent cigarette smoke smell in designated non-smoking rooms.
Amenities
3
Several guests highlighted the lack of amenities, with issues related to air conditioning, cleanliness, and overall comfort.
Value for Money
2.5
Many guests felt that the hotel did not offer good value for money due to subpar services and amenities provided.
Food and Beverage
2
Food and beverage services received negative feedback due to limited options, poor quality, and high prices.
Overall Experience
3
Most guests had a negative overall experience, citing cleanliness, service, and room quality as major areas of concern.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 20:44

Property Description

Central Location
Strategically situated in the heart of Kota Kinabalu, Harper Boutique Hotel at Sutera Avenue offers convenient access to key attractions such as Imago Shopping Mall and Suria Sabah Shopping Mall.

Modern Amenities
Enjoy a comfortable stay in one of our 38 well-appointed, air-conditioned rooms featuring Smart televisions and complimentary wireless internet. Relax in private bathrooms with showers, equipped with complimentary toiletries for your convenience.

Convenient Facilities
Benefit from our 24-hour front desk, multilingual staff, and luggage storage services. Additionally, self-parking is available onsite, and the hotel's proximity to key landmarks like Gleneagles Hospital and Kota Kinabalu Esplanade ensures a hassle-free experience during your visit.

Book now for a memorable stay at Harper Boutique Hotel at Sutera Avenue.

Important information:

* No pets and no service animals are allowed at this property.
* Cashless payment methods are available for all transactions.
* Contactless check-in and contactless check-out are available.
* At check-in, guests must provide a record of full COVID-19 vaccination.
* The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 7 days prior to check-in.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 18

See all policies

Location

Guest Reviews

4.7
Based on 3 reviews
Cleanliness: 2
Service: 3
Location: 4
Room Quality: 2.5
Amenities: 3
Value for Money: 2.5
Food and Beverage: 2
Overall Experience: 3
V
Verified traveler
2
Pros:

더럽고 냄새나요
에어컨은 잘 안되서 더워요
비흡연 객실인데도 담배냄새가 쩔어있어요

2025-06-03 • via Nuitee
K
Khin Choy
6
Pros:

Noisy

2023-10-07 • via Nuitee
D
Dovern
6
Pros:

Hotel is new but room is very small. I booked and paid the room type i want based on the pics shown on expedia, but they assigned me to different room and claim that its a new design room. I feel being downgraded because the so called new design room was much more basic than what we see on website. kind of misleading!

2022-06-19 • via Nuitee