Tru By Hilton San Antonio North

Hotels
•
Tru by Hilton
8.2 (573 reviews)
2214 TPC Parkway , San Antonio , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Wheelchair accessible
Front desk (limited hours)
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Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Disappointing breakfast
Cleanliness issues

Categories

Cleanliness
7.78
Some rooms had cleanliness issues reported, such as stray hairs in the sheets and dirty rooms.
Service
9.25
Check-in was fast and simple, and staff were friendly and helpful.
Location
9.29
The hotel has a great location, close to work and dining options.
Room Quality
8.24
Rooms were comfortable and spacious, though some amenities were lacking.
Amenities
7.27
Limited amenities such as no coffee machine or microwave in rooms.
Value for Money
8.23
Overall cost-effective, though some services did not meet expectations.
Food and Beverage
6.78
Breakfast received mixed reviews, with limited options and availability.
Overall Experience
8.75
Overall, the stay was comfortable with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:07

Property Description

Modern Accommodations
Tru By Hilton San Antonio North offers contemporary and comfortable 3-star accommodations in the vibrant Stone Oak district. The air-conditioned rooms with private bathrooms ensure a relaxing stay for guests.

Convenient Location
Situated close to popular attractions like The Shops at La Cantera, Six Flags Fiesta Texas, and The Alamo, this hotel provides easy access to the best of San Antonio. The nearby Henry B Gonzalez Convention Center and Tower of the Americas add to the convenience.

Exceptional Service
The attentive staff at Tru By Hilton San Antonio North is dedicated to ensuring a memorable stay, with 24/7 guidance available at the reception. Don't miss the chance to experience comfort and convenience at this modern hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 573 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 6.78
Overall Experience: 8.75
G
Gonzalez • couple • us
10
2026-04-17 • via Nuitee
D
David • couple • ca
8
It was pretty much what you would expect.
Pros:

Fruit was good. Pancakes looked good but I didn't eat them because they are not healthy.

Cons:

The breakfast sausages were terrible and scrambled eggs not great.

2026-04-16 • via Nuitee
M
Melissa • couple • us
10
Excellent Staff and Amenities!
Pros:

Close to our Event and easy to get to

2026-04-13 • via Nuitee
L
Liliana • couple • us
9
Stayed for 3 days. Staff was friendly and room was comfortable. Very clean and breakfast was good for to go mornings. Ov
Pros:

Great location, closed to restaurants and stores. It was very comfortable and family friendly.

Cons:

Parking Spaces were too small.

2026-04-12 • via Nuitee
L
Lawrence • family_with_children • us
9
Everything we needed with a fare price and great location
Pros:

Price and location is what we liked most. Very clean and staff was professional and kind.

Cons:

Shower head and toilet was not working properly
Elevator was not working. Staff told us they had company out several times to fix and they have not been able to do so at the time of our stay.

2026-04-05 • via Nuitee
D
David • solo_traveller • us
10
Pros:

Great location, breakfast excellent

2026-03-30 • via Nuitee
D
Doris • solo_traveller • us
8
2026-03-30 • via Nuitee
K
Keith • solo_traveller • us
9
2026-03-29 • via Nuitee
D
Denise • solo_traveller • it
10
Clean, quiet and affordable
Pros:

A great value, has everything you need

2026-03-24 • via Nuitee
S
Salvador • family_with_children • mx
1
Mala
Pros:

Mala atención del personal

Cons:

Lo descriminatorio

2026-03-16 • via Nuitee
G
Geraline • couple • us
9
2026-03-16 • via Nuitee
M
Mike • solo_traveller • us
4
Needs better management and attention to detail.
Pros:

Bed was comfortable and AC was cold

Cons:

Missing items such as body wash and hand soap. The trash cans overflowing during the morning breakfast. Plus no coffee and orange juice in the morning. Worst service ever.

2026-03-01 • via Nuitee
S
Santos • couple • us
10
2026-02-14 • via Nuitee
S
Stephen • solo_traveller • us
7
2026-02-13 • via Nuitee
D
Dominic • couple • us
8
Pros:

Breakfast was small but tasty. Enjoyed the bagel toaster and the amount of jellies available.

2026-01-22 • via Nuitee
A
Adrian • solo_traveller • us
9
2026-01-21 • via Nuitee
R
Roy • family_with_children • us
9
Pros:

Wonderful location

2026-01-21 • via Nuitee
N
Nathan • couple • us
10
Pros:

Clean friendly environment not noisy very peaceful

Cons:

Was a bit hot even with ac on

2026-01-20 • via Nuitee
G
Guerin • couple • us
10
2026-01-19 • via Nuitee
J
Jessica • extended_group • us
8
Perfect location and comfortable
Pros:

All was great, but I did find someone's dirty socks under the sink. Extra toilet paper in the rooms would be nice sice there were 3 of us. Also the soap dispensers were mostly empty.

Cons:

Rooms could have been looked over before new guests arrive

2026-01-19 • via Nuitee