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Facilities
Property facilities
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Free breakfast
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Full-service spa
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Fitness facilities
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Firepit
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Fireplace in lobby
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Free WiFi
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Terrace
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Luggage storage
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Sauna
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Ski storage
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Designated smoking area
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Concierge service
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Outdoor furniture
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Elevator
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Fitness facilities
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Fireplace in lobby
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Ski storage
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Television in common areas
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Free breakfast
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Safe-deposit box at front desk
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Multilingual staff
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Free newspapers in lobby
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Front desk (limited hours)
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Porter/bellhop
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Full-service spa
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Wedding services
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Tours/ticket assistance
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Free reception
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Snack bar/deli
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Free valet parking
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Computer station
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Ski passes available
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Free English breakfast
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Firepit
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Banquet hall
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Covered parking
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Secured parking
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Outdoor entertainment area
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Children's games
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Wheelchair-accessible on-site restaurant
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Stair-free path to entrance
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Spa and Recreational Amenities
Indulge in massages, body treatments, and facials at the full-service spa, or unwind in one of the 8 spa tubs and sauna. Stay active at the fitness center.
Dining and Socializing
Savor meals at the restaurant, enjoy 24-hour room service, and join daily complimentary receptions. End your day at the bar/lounge.
Elegant Rooms with Premium Features
Stay in uniquely decorated guestrooms with fireplaces, Smart TVs, and pillowtop beds. Enjoy complimentary wireless internet, Egyptian cotton sheets, and daily housekeeping.
Book now to experience luxury at The Carlin Boutique Hotel.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- At check-in, guests must provide a record of full COVID-19 vaccination.
Property Policies
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Pets
Pets not allowed
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General
Individually-wrapped food options are available for dinner
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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General
Individually-wrapped food options are available for breakfast
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General
Individually-wrapped food options are available for lunch
Property policies
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Pets
Pets not allowed
-
General
Individually-wrapped food options are available for dinner
-
Sustainability Certifications
Property confirms they are implementing guest safety measures
-
General
Individually-wrapped food options are available for breakfast
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General
Individually-wrapped food options are available for lunch
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Check-in & Check-out
Contactless check-out is available
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General
Gloves are available to guests
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General
Guests are provided with free hand sanitizer
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Covid
Guests must provide proof of COVID-19 vaccination
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General
Cashless transactions are available
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Health & Safety
Guests must provide health documentation
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General
Masks are available to guests
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Guest type
Essential workers only - NO
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General
Individually-wrapped food options are available
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General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
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General
Staff wears personal protective equipment
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General
Temperature checks are available to guests
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Covid
Property does not offer onsite COVID-19 testing
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General
Food service has been amended for enhanced safety
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General
Property is cleaned with disinfectant
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General
Reservation might be required for some facilities onsite
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General
Property follows sanitization practices of CovidClean (Safehotels - global expert)
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General
Individually-wrapped food options are available through room service
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General
Professional property host/manager
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General
Protective clothing is available to guests
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Check-in & Check-out
Contactless check-in is available
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Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
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General
Commonly-touched surfaces are cleaned with disinfectant
Location
Guest Reviews
Very pleasant stay. Couldn’t fault anything. Amenities very clean & high class. Staff were impeccable. Free parking and free airport transfer. Absorbing the stunning views from your private jacuzzi on a spacious entertainment deck was an awesome experience. Totally recommend if you can afford it
The Carlin is indeed a 5 star property in every way, the staff and accommodation exceeded all our expectations, and we will most definitely return for a longer stay. I would recommend this truly remarkable boutique hotel to anyone traveling to Queenstown NZ.
Within the rooms there are two emergency exit signs which illuminate the room all night. They do not fit into a 5 star experience and are taccy. Along with this the lights within the bathroom illuminated the bedroom.
View was spectacular, staff was very accomodating
The property is lovely and the staff are delightful. The Carlin is a pleasant walk from town and the gondola ride.
Amazing trip. Hotel Carlin perfectly placed for wonderful views over lake and short walk into Queenstown. Faultless super clean room with wonderful bed and great shower and amenities.
The Carlin was beautiful, spotless, with state of the art amenities and a wonderful staff. Highly recommend!
Great service from all staff.
Comfortable rooms.
Great view.
Fantastic! Only place to stay in Queenstown. Patrick was amazing!
Amazing service & Richard went above & beyond with an early checkin & late checkout not a problem. We highly recommend staying while in beautiful Queenstown.
Fantastic property, great location, Wonderful staff. The only thing I would say is for the price point There are few little things that need to be addressed as for small repairs in the room.
The hotel & all staff were outstanding in every way from the moment we arrived to valet parking, a welcoming drink and an upgrade to a fantastic suite.
The view from our balcony hot tub across Queenstown & the Lake (day & night) was amazing.
The Carlin compared very favourably to other 6 star hotels we have stayed in.
The Carlin is well located in easy walking distance to the Queenstown Mall and Lake Wakatipu. The complimentary airport pick-up made my arrival seamless. The rooms are modern with every detail considered. I received a surprise upgrade upon checking in. The cocktail hour and breakfast included in the rate were delicious and added value. I loved relaxing on the terrace with the hot tub and outdoor fireplace and the box of treats left at evening turndown service. I wouldn't hesitate to return to the Carlin the next time I'm in Queenstown.
Was looking forward to staying here, however didn’t have the greatest stay. The balcony with spa and fireplace was excellent, however around ten pm another family opened our door with their key, which was quite startling. The bathroom had average water pressure and looked a bit tired. We were woken up in the middle of the night with the sound of wind coming through the fire door in the bedroom.
Incredible experience at this property! Everything was flawless! The service was absolutely exceptional. The food was amazing and thoughtfully prepared, every detail of this stay was remarkable. One of the best hotels in my life, incredible views and every detail was considered to make it a memorable experience. The owner and all the staff were so accommodating and kind and welcoming, I can’t say enough amazing things about this property.
Amazing staff, room was gorgeous, food was epic, great location, spa is the cherry on top.
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