THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Hotels
•
Pan Pacific Hotels & Resorts
9.2 (476 reviews)
Higashiyama-ku, Sanjo-dori, Shirakawabashi, Higashi-iru, 3 Chome, Ebisucho 175-2 , Kyoto , jp

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Facilities

Health or beauty spa nearby
Free beach shuttle
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Clean and beautiful rooms
Luxurious feel
Friendly staff
Cons:
Noise problems in some rooms
Breakfast quality issues
Inconsistent service response

Categories

Cleanliness
8.66
Multiple reviews indicated the hotel was clean, but some mentioned noise issues that impacted the experience.
Service
9.63
Service quality varied; a strong positive note from most guests but a significant issue for one reviewer regarding the front desk's handling of a room discrepancy.
Location
9.67
Guests often praised the convenient and quiet location with accessibility.
Room Quality
9.62
Favorable mentions of room comfort and design were noted, though one review pointed out noise issues.
Amenities
9.15
Amenities received mixed feedback; some guests enjoyed facilities while others had complaints about breakfast.
Value for Money
9.11
Guests felt the hotel offered good value, despite some complaints about breakfast quality.
Food and Beverage
8.16
Positive mentions for dinner options, but significant complaints about the breakfast buffet.
Overall Experience
9.63
Most guests described their stays as enjoyable and would recommend the hotel despite few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:48

Property Description

Luxurious Accommodation
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel offers 5-star air-conditioned rooms with modern amenities, including free WiFi and flat-screen TVs. Guests can unwind in comfort and style in rooms equipped with a kettle and free toiletries.

Top-Notch Facilities
Indulge in the hotel's fitness centre, garden, and terrace, perfect for relaxation and leisure. The on-site restaurant ensures a delightful dining experience, while the 24-hour front desk, concierge service, and currency exchange cater to every guest's needs.

Prime Location
Situated near iconic landmarks like Shoren-in Temple and Heian Shrine, THE HOTEL HIGASHIYAMA is a gateway to Kyoto's cultural treasures. With Itami Airport in proximity, convenience is at your doorstep.

Book now for an unforgettable stay at THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 476 reviews
Cleanliness: 8.66
Service: 9.63
Location: 9.67
Room Quality: 9.62
Amenities: 9.15
Value for Money: 9.11
Food and Beverage: 8.16
Overall Experience: 9.63
E
Ethan • family_with_children • us
10
2026-03-13 • via Nuitee
E
EbonyBurt • family_with_children • au
10
Pros:

Amazing location and beautiful facilities, we loved the foot bath in the courtyard and the easy to use additional facilities such as the gym, washer and dryer and the staff were super helpful. The free shuttle is perfect for getting to and from the train station, we used it many times during our stay!

2026-03-12 • via Nuitee
Y
Yohei • couple • jp
9
Excellent
Pros:

Clean, convenient, great breakfast excellent staff, comfortable bed

Cons:

The room size was a bit small

2026-03-11 • via Nuitee
K
kako • family_with_children • jp
7
Pros:

ご飯が美味しかった。部屋がきれいだった。おしゃれな感じだった。

Cons:

部屋が1階で景色もなく残念だった。カーテンを開けると外を犬の散歩の人が通っていたので開けられなかった。

2026-03-10 • via Nuitee
K
Keiko • couple • jp
8
快適
Pros:

朝食のビュッフェが美味しかった。
騒音がなく静か。
外国人観光客もマナーが良かった。

Cons:

歯磨き粉が紙のパックで、使用後、中身が垂れるのが今ひとつでした。

2026-03-10 • via Nuitee
H
HISAYO • couple • jp
9
ゆっくり出来て最高でした✨
Pros:

お部屋にバスタブがあればさらに良かった。
大浴場があればさらに良い。

2026-03-10 • via Nuitee
B
BATEL • extended_group • il
9
Pros:

מיקום נהדר. מלון ברמה גבוה
חדרים מרווחים ונקיים.
מרחב הליכה מחבד

2026-03-07 • via Nuitee
K
kenichi • family_with_children • jp
8
2026-03-05 • via Nuitee
M
Miwako • couple • jp
6
2026-03-05 • via Nuitee
T
Trisha • extended_group • za
10
Absolutely beautiful
Pros:

Everything
I wish we stayed longer in Kyoto just for the hotel

Cons:

Na

2026-03-04 • via Nuitee
C
César • couple • es
10
Pros:

Breakfast.

2026-03-04 • via Nuitee
R
Robin Mae • couple • us
8
2026-03-01 • via Nuitee
H
Harmeet • family_with_children • au
9
2026-03-01 • via Nuitee
M
Mahiro • couple • jp
8
2026-02-28 • via Nuitee
S
Shuta • couple • jp
9
2026-02-27 • via Nuitee
E
elena • family_with_children • il
10
Pros:

מלון יפייפה באיזור היסטורי. מרגישים קשר לאומנות יפנית. יפן מודרנית במיטבה. תחנת אוטובוס קרובה וגם מטרו. הסעות פעם בשעה לתחנה ומתחנה מרכזית מאוד נח. ממליצה מאוד ומקווה שנחזור!

Cons:

במלון יש רק 2 מכונות כביסה

2026-02-26 • via Nuitee
N
NOBUKI • couple • jp
8
2026-02-26 • via Nuitee
K
kaori • couple • jp
9
リラックスしすぎてベットから離れられない
Pros:

ふかふかのベットで寝心地最高でした。
また、窓からの眺めも最高の立地でした。

Cons:

施設を堪能するほど、長い時間いませんでした。

2026-02-25 • via Nuitee
M
Martine • couple • fr
7
il est dommage d' être aussi excentré dans la ville de Kyoto
Pros:

l' hôtel est trés contemporain, trés agréable, le personnel japonais trés à l' écoute
le petit déjeuner est trés bon , il y a une navette qui nous permet d' aller à la gare, et dans le centre ( gion)

Cons:

certaines chambres sont trés petites, on ne peut ouvrir les valises... Le restaurant est cher et l' hôtel n' a pas une bonne situation géographique, il est excentré, et il n' y a pas de restaurant à proximité
la salle de sport était en rénovation

2026-02-24 • via Nuitee
N
Noktbu • family_with_children • th
10
Pros:

Clean comfortable
Good service

2026-02-24 • via Nuitee