The Phoenix Boutique Hotel

Hotels
8.5 (619 reviews)
Pushkin 43/2 , Yerevan , am

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Luggage storage
Express check-in/check-out
Airport shuttle
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Spacious family suites
Private pool
Cons:
No breakfast provided
Noisy rooms
Maintenance issues
Service inconsistencies
Payment complications

Categories

Cleanliness
8.33
There were mixed sentiments about cleanliness; however, rooms were noted as clean by some reviews.
Service
8.8
Staff were described as friendly and professional, although there were issues with the reception service.
Location
9.34
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
7.79
Some rooms had issues such as noise and maintenance problems, negatively impacting overall quality.
Amenities
8.82
Amenities were mentioned positively, but some improvements could be beneficial.
Value for Money
7.78
Issues with service and the state of the room affected perceived value for money.
Food and Beverage
8.33
Limited information on food and beverage; breakfast missing in some reviews indicates a potential gap.
Overall Experience
8.8
Despite some concerns, many reviews reflect a generally positive experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:32

Property Description

Luxurious Accommodation:
Experience comfort and style at The Phoenix Boutique Hotel in Yerevan. Our air-conditioned rooms are elegantly furnished with modern amenities including a flat-screen TV, minibar, and private bathroom. Some rooms even feature a convenient kitchen for added convenience.

Convenient Location:
Located near major attractions such as Blue Mosque and Yerevan Cascade, our hotel is the perfect choice for travelers looking to explore the vibrant city of Yerevan. With the Armenian Opera and Ballet Theatre and Republic Square just a stone's throw away, you'll be at the heart of all the action.

Exceptional Services:
Enjoy a seamless stay with our 24-hour front desk, airport transfers, and free WiFi throughout the property. Whether you're here for business or leisure, our attentive staff is dedicated to making your stay unforgettable.

Book your stay at The Phoenix Boutique Hotel for a truly unforgettable experience in Yerevan.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 619 reviews
Cleanliness: 8.33
Service: 8.8
Location: 9.34
Room Quality: 7.79
Amenities: 8.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 8.8
N
nemat • solo_traveller • de
10
Ich bin zufrieden, und kann ich anderen auch dieser Hotel empfehlen.
Pros:

Die Lage, war sehr gut. Direkt vorm Hotel gute Restutant und Ausstattung war voll zufriedenstellend. Ganz gut 👍😃

Cons:

Das Wasser im Zwimming pool war nicht ausreichend warm. Der Raum hat keine Fenster gehabt. Aber die Klima war okay.
Mit ein Außenfenster wäre es vollständig.

2026-07-23 • via Nuitee
D
Daria81f • solo_traveller • il
10
Pros:

Edmund is the best ever! More than just helpful!

2026-07-19 • via Nuitee
Артем • couple • ru
10
Большое спасибо владельцам и и сотрудникам отеля за гостеприимство и отличный сервис!
2026-07-18 • via Nuitee
J
Jhonley Bryan • couple • am
10
2026-07-13 • via Nuitee
L
Lešnik • couple • si
10
2026-07-13 • via Nuitee
A
Alina • solo_traveller • cy
8
Value for money with good service and location
Pros:

Very clean, has all the essentials. The staff is super friendly and helpful. I stayed for one night and was checking out on the day of Vardavar - crazy water festival in Yerevan, when it’s impossible to stay dry during the day.
I left my backpack in the storage room until the evening. And the receptionist reminded me to be careful on the streets and to keep a change of dry clothes on my return which I really appreciated.
When I returned, they even gave me a dry towel so I could dry off and change clothes before heading to the airport :)

Cons:

In my room there was only a small window that faced corridor which I didn’t notice while booking. So that window was always closed and there was no natural light in the room. For one night it’s not crucial but in case I had to stay there during the day, it wouldn’t be convenient

2026-07-12 • via Nuitee
A
Alexander • solo_traveller • ru
7
Pros:

Дружелюбный персонал, суперское расположение, чистый номер, брал "Бюджетный двухместный номер с 1 кроватью " только для переночевать, если бы были с женой, конечно бы его не выбрал, номер рассчитан только на поспать. Без окон очень тоскливо. Напротив отличный итальянский ресторан, вкуснейшая паста и пицца там, рекомендую.

Cons:

В один из дней, с утра кто-то решил провезти тележку по коридору в 6 утра, громыхая по пути, после чего уже уснуть не удалось. Вроде бы мелочь, но хотелось бы избежать таких мелочей.

2026-07-09 • via Nuitee
S
Saribek • family_with_children • ru
10
2026-07-04 • via Nuitee
O
OlgaBogod • solo_traveller • ru
10
Pros:

Уютный номер, все замечательно. Расположение просто топ.

2026-07-01 • via Nuitee
T
Tatevik • family_with_children • ru
1
а вы там в букинге проверяете соответсвие заявленнм звездам? если это 4* (не то сто заявленные 5), то что тогда 2 звезды
Pros:

местоположение

Cons:

чистота, соотношение цена/качество

2026-07-01 • via Nuitee
N
Niiaz • solo_traveller • rs
10
2026-07-01 • via Nuitee
G
GEORGIOS GIANN • family_with_children • gr
8
Pros:

quiet hotel with a small pool at the basement and sauna

Cons:

suite was with a small sitting area not really a different room , for Yerevan i wouldnot say this was a value for money choise .

2026-06-28 • via Nuitee
M
Mohammadali • extended_group • at
8
Cons:

Thats very good

2026-06-28 • via Nuitee
H
Hong • solo_traveller • us
8
This is an OK hotel
Cons:

My review of this hotel, The Phoenix Boutique Hotel, is so-so. The only redeeming quality is the English proficiency of the front desk staff. The mediocre experience is that outside the room window is the hallway. This interior window offers no sound insulation whatsoever. Late arrivals or returners were loud and boisterous. They woke me up at 1 a.m. and I couldn't fall back asleep for a long time. Other unpleasant aspect stems partly from the fact (not hotel’s fault) that the city's tourism industry needs improvement. In the city, I couldn't get any cell phone signal that is promised by T-Mobile and available in almost every country, making it impossible to call Yandex Go service. The taxis didn't have navigation, the driver didn’t know where the hotel is, finding the hotel took double time. Location-wise, this hotel is good, you can walk to the three major attractions in 15 minutes: Republic Square, Cascade and National Opera and Ballet Theatre.

2026-06-27 • via Nuitee
Екатерина • couple • ru
10
2026-06-23 • via Nuitee
A
Alexey • solo_traveller • kg
10
Pros:

Отличный сервис, приятная девушка администратор, уютный номер со всем необходимым. Остались только приятные впечатления.

2026-06-22 • via Nuitee
M
Maksim • solo_traveller • rs
10
2026-06-21 • via Nuitee
B
Bela Fernandes • solo_traveller • nl
9
2026-06-19 • via Nuitee
G
Govindachetty T • couple • in
5
While it is a good property and the location is excellent, I'm disappointed with the front desk (both folks during o
Pros:

Location and comfort

Cons:

The staff was looking to scam us to pay in cash (USD/Euro). Looking to charge us for leaving the bags for couple of hours.

2026-06-19 • via Nuitee
S
Sonja • solo_traveller • ca
9
Enjoyed my stay. Very helpful, responsive staff.
Pros:

My room was clean and thoughtfully designed and equipped: comfortable bed, electric kettle, cups and glasses, tea and coffee, lots of good towels, etc. Very good location, lots of restaurants and small stores around. Seemed like a mixed residential/ commercial neighborhood. Was able to walk everywhere.

Cons:

The hotel occupies one floor of an old building. It has been thoroughly renovated, but occasionally it can smell a bit dank. Not enough to be a problem though.

2026-06-14 • via Nuitee