Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Spacious rooms
Good location
Cons:
Damp smell in the corridors
Pool area hazards

Categories

Cleanliness
7.74
There was a noticeable damp smell in both the room and the corridor.
Service
9.21
Excellent, friendly staff and reasonable service standards.
Location
8.75
Convenient location not too far from the airport.
Room Quality
8.7
Spacious rooms with good ambiance.
Amenities
9.23
The hotel provides a wide range of facilities that make the stay comfortable.
Value for Money
8.99
Reasonably priced for the quality of service provided.
Food and Beverage
8.74
Breakfast is superb and the restaurant has a good variety of dishes.
Overall Experience
9.01
Guests had a great time and were generally satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:16

Property Description

Luxurious Accommodations
Laguna Grand Hotel & Spa Songkhla offers elegant 5-star rooms with modern amenities including a flat-screen TV, minibar, and private balcony. Guests can unwind in air-conditioned comfort and enjoy the convenience of room service.

Relaxation and Wellness
Indulge in the hotel's year-round outdoor pool, fitness center, and sauna for the ultimate relaxation experience. Take a leisurely stroll through the lush garden and rejuvenate your senses in this tranquil oasis.

Convenient Location
Located just a short distance from popular attractions like the Golden Mermaid Statue and CentralFestival Hatyai Department Store, Laguna Grand Hotel & Spa Songkhla provides easy access to the best of Songkhla. The paid airport shuttle service ensures a hassle-free arrival and departure for guests.

Experience luxury and comfort at Laguna Grand Hotel & Spa Songkhla. Book your stay now for an unforgettable getaway.

Important information:

A damage deposit of THB 1000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Check-in and check-out hours:
Airport code: HDY

Location

Guest Reviews

8.8
Based on 339 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 8.7
Amenities: 9.23
Value for Money: 8.99
Food and Beverage: 8.74
Overall Experience: 9.01
I
Irsyad Hakim • couple • my
9
2025-10-02 • via Nuitee
R
Rebecca • partner
10
Pros:

The staff was very kind and professional. There was so much that stood out as excellent. check in was fast. I was surprised at a few simple points for all the big amazing presentation. Smart eco choice for halls with no air con. No hand soap in bathroom, was told had to “ask” for it. I would assume cleanliness after using facilities would be essential. Asked for staff to assist with air con 4 times, we were only there overnight but no one ever came. Bed was very comfy. Pillows perfect, 2 per person. I’m a medium size woman “8” and the robes were both too small for me, but nice touch (again considering no hand soap but useless robes). Loved the sliding bathroom door. Large mirrors. View was gorgeous overlooking water (river/lagoon?). The food at Riva was beautiful, not very tasty, I mean naturally. Only had dinner there. Tried several dishes. Stir fried rice was bland. Not much natural flavor of the food. Somewhat bland on flavor, muscles were tough. Shrimp rolls were different, only ground shrimp, no vegetables in the mix, but nice light crispy roll. One (1) scallop in a scallop dish, the pappardelle sauce was amazing though. Tried the pizza, it was interesting, nice crispy crust but cold when brought out, cheese is not tasty cold. Breakfast was great. Lots of tasty freshly prepared options. The pool was super refreshing. The workout room was more than adequate and beautiful view. Overall we would stay again for sure. Probably just eat somewhere else.

2025-09-20 • via Nuitee
I
Izzati • family_with_children • my
10
2025-09-16 • via Nuitee
P
Petra • family_with_children • de
9
Pros:

Frühstück, Zimmer und die Ambiente

Cons:

Service war manchmal etwas zäh

2025-09-09 • via Nuitee
B
Brian
10
Pros:

.

2025-09-07 • via Nuitee
H
Halldor
10
Pros:

Convenient location not too far from airport, excellent facilities and services and wonderful staff

2025-09-07 • via Nuitee
N
Noor • family_with_children • my
9
The hotel provides a wide range of facilities that make the stay comfortable and enjoyable.
Pros:

Excellent staff (in the basement parking area). Spacious basement parking.

Cons:

There was a noticeable damp smell in both the room and the corridor.

2025-09-04 • via Nuitee
S
Sasithorn • couple • th
9
2025-09-02 • via Nuitee
W
Wongphutthi • couple • th
10
Pros:

Nice place. Good service. Breakfast is Superb.

2025-08-31 • via Nuitee
A
Amirul • couple • my
10
2025-08-24 • via Nuitee
L
Lewis
10
Pros:

Excellent, friendly staff. Reasonably priced and a high standard of service. Will be back

2025-08-24 • via Nuitee
A
Amirul • couple • my
10
2025-08-24 • via Nuitee
W
Watcharee • family_with_children • se
10
จะกลับไปเยี่ยมไหมค่ะ ขอบคุณค่ะ❤️
Pros:

สวย สะอาด พนักงานต้อนรับ อบอุ่นดีทุกท่านเลยค่ะ

Cons:

อาหารเช้าแพงมากค่ะ🤣

2025-08-21 • via Nuitee
P
peter • couple • be
9
I had a great time staying at the Laguna hotel
Pros:

Very beautiful hotel , good service

Cons:

The location is a bit remote , far from the city

2025-08-15 • via Nuitee
H
Hector
8
Great location in Songkhla
Pros:

This was my second stay in this hotel. it's a very good location for my interest and the facilities are very good.
the restaurant has a good variety of dishes, and the bar is decent. The overall service and friendliness of the staff are great! clean ample rooms and good beds.

2025-08-11 • via Nuitee
P
Pornpachara • extended_group • th
10
Very satisfied.
Pros:

It was clean, new and the staff were nice.

Cons:

None.

2025-08-01 • via Nuitee
S
Seif • extended_group • in
10
2025-07-27 • via Nuitee
N
NUR ATIKAH • couple • my
10
2025-07-20 • via Nuitee
J
Jazmin • family with young children • nz
8
Beautiful hotel with great facilities, restaurant and bar were also yummy. Definetly will be back!
Pros:

The property itself was beautiful, nice rooms and very spacious. Great facilities. The pool was great, had a kiddies area of the pool which was shallower. Staff were very accomodating and friendly.

Cons:

Nothing

2025-07-19 • via Nuitee
A
Azlini • young couple • my
10
Exceptional
2025-07-17 • via Nuitee