Pets allowed

Facilities

Proposal/romance packages available
Free WiFi
Luggage storage
Elevator
Conference space
Front desk (limited hours)
Smoke-free property
24-hour business center
Conference center
Free self parking
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful and spacious rooms
Good location
Great value for money
Cons:
Sticky bathroom floor
Restaurant reservation issues
Noise from dogs and parking area

Categories

Cleanliness
9.26
The bathroom floor was noted to be sticky, which detracts from cleanliness.
Service
10
Staff was generally helpful and friendly, specifically mentioning Melody's assistance.
Location
9.76
The hotel is in a town undergoing revitalization, creating a pleasant atmosphere.
Room Quality
10
Rooms are described as beautiful, spacious, and comfortable.
Amenities
9.26
Spa and restaurant facilities are still developing but offer good potential.
Value for Money
9.76
The room is considered a great value at its price point below $500.
Food and Beverage
8.76
Some issues with restaurant reservations were highlighted, impacting the perception of food services.
Overall Experience
10
Overall, guests reported wonderful experiences with the hotel and its surroundings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:56

Property Description

Luxurious Accommodations

Indulge in comfort with pillowtop beds, Frette Italian sheets, and designer toiletries in our 41 guestrooms. Stay connected with complimentary wireless internet access while enjoying Smart televisions.

Exceptional Event Space

Host successful meetings and events in our conference center with 4 meeting rooms totaling 2100 square feet. Perfect for business or special occasions.

Convenient Location

Explore nearby attractions such as Crazy Water Bath House & Spa and The Baker Hotel and Spa, all within walking distance. Make The Crazy Water Hotel your choice for a memorable stay in Mineral Wells.

Book now to experience elegance and convenience at The Crazy Water Hotel.

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.6
Based on 163 reviews
Cleanliness: 9.26
Service: 10
Location: 9.76
Room Quality: 10
Amenities: 9.26
Value for Money: 9.76
Food and Beverage: 8.76
Overall Experience: 10
F
fordg285 • Solo travel • us
10
Superb Room, Good Service, Wonderful Stay
Pros:

My friend is a Texas musician with deep local knowledge across the state. He and his wife recommended this place and it was great. Melody behind the front desk was particularly helpful with suggestions for dinner and printing a document for me in the morning. The staff was not knowledgeable about the Spa/Bathhouse, but they led me to good information. It feels like they are still working on the restaurant and moving the Spa over, but that's a minor thing. This was the nicest room I have stayed in for under $500 in years. And it is WAY under $500. Spacious, spotless and terrific. The town remains midway through its rebirth, but I had a great visit and the staff was congenial and helpful. Melody at the front of the line.

2025-10-13 • via Tripadvisor
J
jennifer • partner
10
Pros:

The staff were so friendly and helpful check in and out was fast and the bed was so comfortable, that is always important. The room was large and clean loved the living room kitchen option. It was quiet easy to get to the festival and the restaurant and brewery were wonderful to eat and enjoy a drink at.

2025-10-12 • via Nuitee
J
Jesus
4
Pros:

Check in attendant not helpful

2025-10-10 • via Nuitee
L
Lanning
10
Pros:

Really nice stay, would visit again

2025-10-07 • via Nuitee
R
Russell • partner
8
Pros:

Nice downstairs coffee bar . Convenient Brewery next door w/ entertainment. Large clean rooms,comfortable beds!

2025-10-06 • via Nuitee
A
Ashley A • partner
10
Pros:

I absolutely love this little boutique hotel. The staff is so friendly, the rooms are so nice and they are extremely clean. They have a great shoe store, clothing/gift store, toy store and an amazing coffee bar right inside the hotel. They also have a great little brewery and restaurant. I met one of the investors of the hotel and she was so kind and gracious! They have more great things coming! This hotel would be a great weekend getaway for couples or perfect for a girls trip!

2025-10-03 • via Nuitee
L
Laura • family
10
Pros:

This property was so surprising. It took a while to check in, but that was only because of all the events that were taking place at the hotel… So forgiven. Our room was beautiful. Spacious, well appointed, and every detail thought out. Our room was very quiet as well. Family was staying in a two bedroom suite and it was equally as stunning. We ate in the restaurant downstairs and it was delicious. Lovely town and lovely hotel.

2025-10-02 • via Nuitee
J
JANEL
10
Pros:

Jordan was super helpful. He is the ultimate front desk guy! We had a complicated transaction and he handled it with ease and a great attitude.

2025-09-29 • via Nuitee
C
Cathy
10
Pros:

Good parking

2025-09-27 • via Nuitee
K
Kerry
10
See Jordan
Pros:

Beautiful rooms! Jordan at the front desk was amazing!!!

2025-09-22 • via Nuitee
J
Jessica
10
Amazing stay!
Pros:

Every one and everything was wonderful.

2025-09-21 • via Nuitee
S
Steve
10
Pros:

Just a peaceful setting. No rushing around. Clean and comfortable rooms. Staff was friendly and hard working.

2025-09-21 • via Nuitee
A
Allison • friends
10
Pros:

The hotel itself is beautiful. The staff go out of their way to make sure you enjoy your stay. Make sure you take the time to relax and enjoy the wonderful surroundings.

2025-09-19 • via Nuitee
N
Nicole • partner
10
Pros:

We stayed in a King Suite and it was lovely! Loved having a kitchen space for breakfast in. The furniture and decor were comfortable for relaxing. The bed was very comfortable. The area around the hotel appears to be getting new curb and sidewalk. The only reason I gave 4 stars to outside area is because of its lack of handicapped accessible sidewalks from the parking area.

2025-09-18 • via Nuitee
D
Desiree
10
Pros:

Nice hotel with friendly staff

2025-09-15 • via Nuitee
S
Shanna • family
8
Pros:

The room was wonderful. At check in asked if we needed a reservations for dinner. Told no get there we had to sit in lobby because inside of restaurant was full of outside reservations. I had dogs and someone brought their dog and it barked for over 4 hours. It finally stopped a little after 12:20 am so we can sleep. Nice but not worth the money

2025-09-15 • via Nuitee
C
Catherine • partner
8
Pros:

If you like old refurbished then this is your place. It’s two rooms, bedroom and living space with kitchenette. That was a pleasant surprise. There are some fun shops on the property main level. Very cool toy store and a boutique that carried items from a Louie Vuitton bag, Julie Vos jewelry, and so much more. Do know where the outdoor fans are and stay far away. We asked to be away from the elevators and loud noise and ended up on the back side of the property right above the fan system for the hotel. Overall, we would definitely return just not in that area.

2025-09-15 • via Nuitee
M
Masako
10
Mineral wells needed hotel like this.
Pros:

Clean, but bathroom floor was sticky maybe by cleaning solution? I had the street side room and it was very noisy. First room I received had the view of ugly roof top no view.
Mineral wells needed a hotel like this.

2025-09-14 • via Nuitee
8
844mollyw • Family • us
2
Beautiful Venue, Very Poorly Managed
Pros:

A beautiful Venue under TERRIBLE management. First, I want to say that I'm actually sad that I have to give a negative review of this venue. However, because of the level of unprofessionalism of ONE, who happens to be the General Manager (Bridget Shelton), I have no choice. We chose this location for our wedding reception dinner. At the time, I was working directly with their event coordinator. She was, helpful, accommodating and very knowledgeable, making planning much easier. Unfortunately, two months before our event she took another position elsewhere. I was informed by Bridget that they would not be replacing her but that her and other staff would make sure I was taken care of. I was disappointed because I knew I was losing the one person with experience. Although the other staff did their best to step up where they could, we definitely felt the absence of their event coordinator. Bridget promised to step in but then was NEVER available. Her lack of availability was accompanied with excuses which included details of her personal life plans such as a grandmother birthday week and a daughter cheer event, as if her personal life was relevant to my situation. It even went as far as her gaslighting me saying, "well don't you have a wedding coordinator for this?" even though this was a meeting scheduled by the event coordinator before she left as part of the planning process. With such a big day closely approaching I was doing my best to keep things positive, wanting this day to be surrounded with happy thoughts. It seemed Bridget would have NONE of this. When we had our final head count and needed to pay our balance I was expecting this balance to go down since we had reduced our head count by 25 people (from our original estimated count). To our surprise, the balance went up significantly. When I asked Bridget, her response was, "Molly, it's simple math". This comment was actually said to me several time throughout our conversation. However, if it was such "simple math" then why was it not done correctly by Crazy Water in the first place when I received my estimated balance from them? The conversation was eventually shut down with Bridget saying, "I will be direct with you. We need this remaining balance paid today or you won't have food at your event. How's that for direct?" Wow! Fighting back tears and being less than 2 weeks from our event we had no choice but to pay the balance. I will finish this review by saying, the staff that we interacted with (other than Bridget) were really great. I feel bad that they are under such a terrible example of leadership. Bridget should NOT be in any aspect of Hospitality, let alone a position of management. Throughout our time at Crazy Water Hotel, we had several conversations with staff member and other associates of Crazy Water Hotel. They all confirmed this. Bridget was a wet blanket who went out of her way to make our special day not so special. In the end, we didn't allow this. We can not only NOT recommend this venue, we have made it a point to deter people from this venue until better management is in place.

2025-09-06 • via Tripadvisor
C
Christina
10
Pros:

It is an old hotel but very nicely restored. Loved the large bathroom with double vanity, free standing soaker tub and large walk in shower. Very clean. Staff friendly and helpful. Will be back when we can stay longer.

2025-09-05 • via Nuitee